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    American Auto Group

    5.0 (1 review)
    Closed 9:00 am - 7:00 pm

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    4 years ago

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    Hanover Volkswagen

    Hanover Volkswagen

    (8 reviews)

    I can't say enough good about this car dealership!…read more My husband and I found a used vehicle online at Hanover Volkswagen. We called to inquire about it, but we live 3.5 hours away, and wanted to be sure that we had everything ready for a trade in and purchase. Megan (sales), made the process so easy! She was polite, professional, and helped make our buying experience easy and fun. Jesse, the GM of Sales made sure our long trip wasn't in vain. He worked with us over the phone for things that Megan needed a manager for. Jesse contacted us the morning of our purchase to verify that we had everything we needed and went above and beyond to help Megan make sure our deal went through in one trip. Fast forward a week, and we get a thank you card from Jesse. This truly goes to show that you aren't just another number at this dealership. They took great care of us from the first phone call, to helping us get what we need for NY registration, and beyond. we Will definitely recommend HV to friends and family!

    Just got my new VW GLI last week. My experience was fantastic, Travis King, his boss Jesse and Brad…read morewere all great. I love stick shift and they left me have the car for a little over a day. This VW is the best. Travis really knows his stuff, understands the electronics and all the screens to make changes to your dashboard and everything in between, I am impressed. Jesse was very supportive and I have known Brad for a very long time. Brad will do most anything to make your experience the best. Great dealership!!

    Lookenbills Auto Sales

    Lookenbills Auto Sales

    (1 review)

    I cannot say enough good things about this place and Ed himself and the morals that this place has…read more It is not a place that tries to mask issues in a car until it is sold so it is not longer their problem. If you want to buy a used car from here you can trust that to the BEST OF THEIR KNOWLEDGE they are selling you a car they'd sell to their own family. My dad and I found a car on Facebook marketplace that was from Lookenbills Auto Sales. We went and test drove it and had one concern which was that when you let go of the steering wheel the car would drift. After we left, Ed sent me a message telling me it was a nail in the tire, which they fixed, and upon further investigation they found a leak in the radiator which they replaced (I would have had no idea and still would have probably bought the car). Awesome, we decided to buy the car. Within the same day my car wouldn't start. I understand the "as-is" contract so after getting a new battery (mine blew up on auto zone's charger) and a new alternator I needed it put in. I gave him a call to see if he would be able to install it for me, which he couldn't do until the following week because his lot was so full. He then messaged me offering 200$ towards the repairs. I was not able to make it to Hanover to pick it up but he went out of his way to mail me 200 in cash. There are some things that you just won't know if you are not driving the car consistently. It was very obvious that he was not aware I would have issues with the battery/ alternator after leaving the lot and went out of his way to try to help me when in NO WAY did he have to. About two months later and I am still driving and loving the car! Sometimes people need to understand a used car and an as-is contract is for a reason and it's not a malicious reason. Thank you Ed for your honesty and for being a good human in the midst of all of the negativity in this world!

    American Auto Group - car_dealers - Updated May 2026

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