The time spent waiting for a flight is significantly less and worth the additional cost over…read morestandard commercial flights. The planes hold about 30-40 passengers and are smaller than standard flights. It was a very comfortable flight and easy on and off. The waiting area gets busy, so finding a seat could be tough if there is more than one flight being managed. Service was very pleasant.

We've flown JSX many times, but our last flight was a disaster caused entirely by their own staff…read more The check-in agent never asked for our dog's paperwork, never checked if we had a carrier, and never updated the manifest correctly -- even though we always select "service animal" when booking. Because of his mistake, the flight attendant who seemed already irritated, spoke over us, refused to listen, and demanded we shove a puppy under the seat in a designer handbag -- not even a safe carrier. Instead of reviewing our documents, she escalated immediately to the captain and supervisor, who removed us from the plane without explanation or apology. Other passengers were shocked at how poorly it was handled. To make it worse, the same check-in agent then tried to cover himself by falsely claiming we were removed because I "swore at the pilot," which is simply not true. We were removed because JSX mishandled the entire situation from start to finish and refused to take our paperwork. This was an avoidable mess created by untrained staff and made worse by rude, dismissive behavior. Extremely disappointed -- JSX needs serious retraining before calling itself a premium airline.

We often fly Avelo and it's only good some of the times. Prices are decent but by the time you pay…read morefor seats and baggage it's no bargain. But they fly no frills, not even a bottle of water to give passengers when they're stuck on a plane for an hour after landing like our current situation. It's very hard for a flight full of people to land and have to sit on the tarmac for over an hour because they don't have enough space for us to park. Figure it out! There are animals and children aboard going crazy. People are in tears and it's a very stressful, unhappy situation and I won't be returning to Avelo any time soon.

I purchased Avelo Plus and they canceled all the flights I needed 2 weeks later with no notice.read more

I have been flying Frontier out of Islip, NY for the past 7 years. They are kind, friendly and…read morealways helpful in my experience. Security at Islip is Fast, the Frontier counter is very friendly as long as you are not asking for free upgrades or free stuff that you should have paid for and the whole team was efficient. I last flew from Islip to Atlanta in December, 2025 and had trouble with my paperwork for my service dog. Queen Everett who is a Frontier employee was kind, helpful and gave me great customer service to clear up the problem and get me, my daughter and my service dog on the plane. Thank you Queen and Thank you Frontier Airlines.

I'm not often disappointed when I travel and I waited a while to post this review to allow a…read morepassage of time to cool down from a less than stellar flying experience. I've long believed that "personnel is policy" and it seems most certainly true here. On a flight from Long Island to Fort Lauderdale , most of the staff was ok, but there were several attendants that seemed to forget that they were actually charged with servicing a flying public. Short tempered and dismissive are the two terms that seem to sum up some of the attendants and unfortunately tarnished the experience of the others. I hope they fix this soon because the convenience of flying from Long Island could really use a boost with some great service.

The main Breeze Airways customer support telephone (U.S toll free) number (877) 982-2011 is open…read more24/7 for flight reservations, baggage concerns, refund processing, cancellations, and passenger assistance services. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell AgaiN.

The main Breeze Airways customer support telephone (U.S toll free) number (877) 982-2011 is open…read more24/7 for flight reservations, baggage concerns, refund processing, cancellations, and passenger assistance services. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell AgaiN.

GOOD WHERE IT COUNTS…read more Virgin Atlantic doesn't participate in TSA Pre. So even if you have a Known Traveler Number (KTN), you're stuck going through the regular security line - which at JFK can be insane. The check-in and seat selection process seems broken. One agent said you could (should) go online a day in advance, and so did an automated text alert. But the site didn't work, and provided an incorrect error message. A different rep explained that actually it wasn't available. But the planes are in good shape, staff is friendly, and ticket prices reasonable.

I havent flown Virgin Atlantic for many years and was excited to come back. I got to JFK and…read morecouldn't access my boarding pass. An agent called Charmila was UNBELIEVABLY GREAT! She helped me - was charming, gracious, patient and went above and beyond She is a true asset to your company! Thank you Charmila

There was a price drop on fare and instead of just issuing a credit voucher for the difference, I…read morewas told to cancel and re-book my flight. There is no guarantee that my seats will still be available. Also, if you speak with a live person they want to charge you a $25 change/cancel fee and a $25 booking fee! Oh, but if you wait for an hour to text these benevolent souls will waive the $25 change/cancel fee. Ridiculous.

Awful company, had a horrible experience at JetBlue and their executive officers did nothing which…read moreshould tell you something about their brand. First off, my wife and I traveled to Clearwater, FL in November 2018 and our flight was an hour or two late there which is normal nowadays. We enjoyed Clearwater but I got sick at the end of the trip and had to be hospitalized due to high ammonia levels which was a first for me. As soon as I got out of the hospital, we needed to fly back. Our flight was delayed for over 12 hours which made me very uncomfortable. They gave everyone on the flight a voucher for $250 to try their airlines again. Not really worth it and I was upset but my wife and I let it go. We ended up using the $500 credit and another several hundred of our own money on a flight to Chicago during the Summer in 2019. We should have known better, the whole experience was a TOTAL disaster. We experienced several delays, clueless customer service representatives (tried to put us on a 4:30 pm connecting flight) and the flight was exceedingly long as they kept us circling in the air above our destination. This made my wife extremely sick (she is a type 1 diabetic). She said something about it to the crew and was ignored. When she got off the plane she went to the nearest lavatory and threw up excessively. What really made me upset was no one at JetBlue was willing to help us out AT ALL! I called and tried to see if executive offices would remedy this and they responded by telling me to go to hell.

Wow the new 737s are clean, spacious, offer ample storage for carry-ons, have in seat USB and…read moreelectric as well as a neat pop out shelf for your phone/tablet to use as a TV screen for free movies and live TV. Flight attendants were great, no food, coffee & soda for drinks, pretzels for a snack. Appreciate while electronics have received a major upgrade I sure miss real food and drinks. The next plane, an older Airbus, forced gate check for carry ons, no in seat entertainment or charging and while reliable, just not top notch travel accommodations. But we got there safely and on time, coming and going. That's what really counts.

Another great flight on AA! Flew in from DCA in the morning and arrived 22 mins early. The staff…read moreon board were helpful and friendly. The plane was comfy, especially for a regional jet. Definitely happy on American Airlines!

*Call main assistance (Toll Free) phone number is +1 888-5.31-09.94 available anytime (day…read moreor...read morenight) As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell again....

*Call main assistance (Toll Free) phone number is +1 888-6.57-49.00 available anytime (day…read moreor...read morenight) As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell again....

No body wants to help at jfk ,say it's someone else's problem at the ticket kiosk, poor costumer…read more help

Delta Delta Delta May I help ya help ya help ya?…read moreAfter getting my first flight in NYC cancelled after sitting on the tarmac for three hours, I was told that if I wanted to get back to Texas any time soon, I'd have to wait several days, and fly out of White Plains instead. Good luck with lodging, meals, transportation, etc. Since the delay was weather delay, they owed me nothing. But the ground crew in White Plains was professional and patient, even though we had additional delays in White Plains. My favorite thing about Delta right now? Biscoff Cookies. I'll still fly with them though.