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Virgin Atlantic Airways

3.2 (25 reviews)

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Ask the Community - Virgin Atlantic Airways

I have a flight booked on Delta- Virgin Atlantic. I was not able to choose my seats. How do I select a seat choice? Thank you…

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Review Highlights - Virgin Atlantic Airways

Have taken the NY to Heathrow flights quite a few times and the planes were never packed.

Mentioned in 3 reviews

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Elite Limousine of Connecticut

Elite Limousine of Connecticut

3.7(49 reviews)
0.5 mi

*I strongly advise staying away from this company. Based on my experience, any response is likely…read moreto be equally combative and unprofessional, with little to no accountability taken.* This is now my second negative experience with Elite in Norwalk, and both have been unacceptable. During our holiday party, the driver refused to transport employees to pre-approved locations--despite written confirmation at the time of booking, which I retained. The three stops were all within half a mile of each other, and the venue itself was only three miles away, making the refusal both illogical and unnecessary. The driver was abrasive with our employees, and dispatch was equally unpleasant. While I understand the driver was following instructions, his tone and handling of the situation were entirely within his control and were unprofessional. The only resolution offered was removal of the driver's tip, which failed to address the broader issue of how the situation was managed by the team as a whole. Despite this, I gave Elite another opportunity for a Yankees game outing--and unfortunately, it was another poor experience. The bus's air conditioning was not functioning on the way down in 80-degree weather, making the ride extremely uncomfortable. We arrived at the stadium hot, sweaty, and exhausted. When I followed up the next day, the manager, Chelsea, was dismissive and unwilling to take any responsibility for the malfunctioning A/C or radio, citing that the vehicle had passed inspection prior to dispatch. She also questioned why I didn't report the issue immediately when the bus arrived, which was frustrating and misplaced. We were communicating with Ricardo (our very pleasant driver) how hot it was and he said it wasn't working properly. (Note: the bus arrived @ 4pm and I emailed them at 5:30pm.) The bottom line though is that it's unclear what could have been done mid-trip to resolve a mechanical issue, and placing that burden on the customer is unreasonable. There appears to be a consistent lack of accountability across the organization. The only remedy offered in both instances was removing the driver's tip, which does not address the root problems. The fact that their only proposed resolution is to remove the driver's tip is telling of how they treat their employees. This was an opportunity to make things right, but instead reinforced my decision not to use Elite again--and to advise others to avoid them as well.

These guys are so fantastic. I was able to to schedule a car with them at a very late hour and…read morethey took me into NYC for an urgent meeting. Very reasonable price, and really courteous and incredibly efficient driver. 10/10 would recommend.

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Elite Limousine of Connecticut
Elite Limousine of Connecticut
Elite Limousine of Connecticut

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Grand Explorations - Amalfi Coast

Grand Explorations

4.0(8 reviews)
3.4 mi

Worse experience ever, could not say a single good thing about our experience with Rene! Would take…read moreweeks/months to respond to emails, was rarely available to take our phone calls. Ultimately, our trip date was a month away and when we pleaded for urgency she completely ghosted us. We ultimately had to book the trip ourselves, no thanks to her! Not to mention she was unable to provide anything beyond a trip total price (not itemized). When we asked for more details to cooperate with our budget, she was no help at all and simply said that our trip/budget was impossible. When in reality we did the research and pricing ourselves and were well within budget, she just failed to mention her ~35% commission because she completely outsourced our trip planning to another travel agency. SAVE YOUR MONEY AND STAY FAR AWAY!

For a number of years, Rene Prasad has been my travel agent for personal and business travel. She…read moreis very knowledgeable and has great attention to detail. In the single instance (in the years I have used her) when we did have an issue with a local transportation company abroad, Rene immediately jumped in, made other arrangements, and handled the issue with them directly. I cannot stress how wonderful it is to have someone fighting on your behalf so that you can relax and enjoy your vacation with your family. Especially when you are in a foreign country. I highly recommend Rene to anyone planning a business trip or personal vacation. Update (03/13/2019) - I just returned from a trip to Iceland organized by Rene. This may have been the best trip I have ever taken in my life. The country is indescribably beautiful, and Rene took care of all of the arrangements so that we could relax and enjoy the trip. I cannot recommend her highly enough.

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Grand Explorations - Paradise

Paradise

Grand Explorations
Grand Explorations

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Virgin Atlantic Airways - airlines - Updated May 2026

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