Trying to contact American airlines five times through the 800 number and one being transferred it disconnects. Waited on the phone for the chat and then was told they couldn't help me after waiting 3 hours I explained to the woman that they're 800 number was not working it was disconnecting and that's why they were being overwhelmed with s**** and she didn't care because she said she was offshore and the last statement she made was well we're working hard here we need to help other people I need to talk to someone in person and they need to know that their phone is not operating correctly it's disconnecting people I have a lot of issues with American that I need to discuss with them read more