Have no real complaints flying Delta to and back from St Louis on a business trip recently, Easy…read morecheck in, TSA Precheck and Clear available so getting through security was a breeze, and they didn't lose my luggage. On board flight personnel were pleasant and professional. Only drawback are the total amount of flights available from LGA - St Louis, and the small cramped planes on this route. Both flights were those small commuter sized planes with two seats on either side, small overhead luggage pods, and barely enough head space to clear the top of the plane. If you're claustrophobic this might be a problem for some. Otherwise, both flights were on time and Delta does a good job.

Drop off area quick and steady traffic flow. TSA was speedy and chaos free. Staff professional …read more Waiting area spacious.

Trying to contact American airlines five times through the 800 number and one being transferred it…read moredisconnects. Waited on the phone for the chat and then was told they couldn't help me after waiting 3 hours I explained to the woman that they're 800 number was not working it was disconnecting and that's why they were being overwhelmed with s**** and she didn't care because she said she was offshore and the last statement she made was well we're working hard here we need to help other people I need to talk to someone in person and they need to know that their phone is not operating correctly it's disconnecting people I have a lot of issues with American that I need to discuss with them

I'm originally from Decatur, IL, but was raised in MN. It's a treat to have the airport in this…read morecity open. I'm actually quite HAPPY that United now flies directly to Decatur and I don't have to fly in a Cessna. I'll take a micro jet ANY day. LOL Everyone was extremely pleasant at the gate, thru security and even through all of the problematic issues some guests were having, they were just pleasant. I had to thank the lady at the gate because she kept her composure on even the entire time. Can't wait to fly home again!

Had a brief 45 minute layover at STL between 2 Southwest Airlines flights. Both flights took off…read moreand arrived on time, planes were clean, staff were friendly and the flight from STL to LAS wasn't full so I was able to snag a window seat, and the middle seat next to mine remained open so I was able to spread out a bit. The ability to use iMessage and WhatsApp for free once I connected to the in-flight WiFi was a bonus. My primary reason for giving Southwest Airlines only 2 stars is because of this airline's pricing tactics and in my experience, non-existent customer service. I went on Southwest's website and found flights I wanted, only to get an error when I attempted to book and pay. When I immediately tried to re-book just seconds later, the price per ticket for the same itinerary had increased significantly. Southwest customer service was no help when I contacted them, and replied to my messages with seemingly pre-written and "canned" responses that didn't actually address my reason for reaching out.

Nothing but positive things to say about Southwest. They have been my airline of choice for a while…read morenow. Every time I fly, i always fly with them.. Getting through check in is fast and easy. The gate agents, ticket agents, flight attendants and customer service representatives are always nice and polite. With all the changes they are making, they still seem to be the most affordable.

Being honest, I would have never thought to book with Frontier. I was attending an event with a…read morelarge group through a travel agent and this airline was decided. The pros Direct international flights Great staff at the service desk and on the plane The cons They charge for EVERYTHING You pay to pick your seats No free snacks or drink (not even water) on the flight Paying for a Checked bags must be 40lbs or less, otherwise you pay even more Uncomfortable seating area at the airport compared to other airlines. Seats on plane are uncomfortable after a while. If I wanted to do a quick flight with light luggage, maybe not so bad. However this wouldn't be my first choice

Second time on Frontier straight flight to the Dominican make sure you bring your own drink or a…read morecup to put some water in and some snacks. You do not get that on the flight at all.

Horrible! Horrible service from smug employees. I would for sure go with a different airline if you…read morehave a choice.

This place sucks. The agents suck, the weather sucks. The set up sucks. The airplanes suck…read more The agents are really not just unpleasant and ambivelant, they are downright hostile and grumpy. And on this trip I was just picking up my suitcase who got to fly while I road the Peoria Charter Coach across middle Illinois. The last time I tried to fly out of there the agent flat out lied to me and I ended up stuck over night in Atlanta. It was the same agent I got my luggage from this trip. Prior to being stuck in Atlanta, I was stuck at this place for 7 hours. Not because I missed my flight, but because if a drop of water drips someplace in Peoria, they refuse to fly. The linchpin of every trip I've taken there. If you can avoid trying flying into or out of Peoria on American Eagle. Please do. You'll be happier in so many ways.

Don't fly this one sacred mainliner. Very few updates on a…read moremechanical delay. Gate change with very few announcements.

Terrible customer service, both in person and over the phone. Fly anyone but American is my…read morerecommendation.