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    American Airlines

    1.6 (205 reviews)
    Open Open 24 hours

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    Pretzels & cookie!!!
    Karen M.

    Last weekend, I went on my 1st flight in 14 years. My sister booked the flights. We went 2 Arizona. I have nothing, but great things 2 say about this airline. Flight attendants were friendly. I enjoyed getting snacks!!! I would book my next flight w/ them!!!

    Martinez Family
    Larry M.

    What an amazing flight thank you very much to the flight crew of American Airlines. Arrived early and the complementary snacks were delicious.

    View from our waiting spot. We are 2 hrs early.
    Melissa S.

    We had a short flight from Phoenix. The flight was smooth. We were in loading group 8 so we got to stay in the terminal until the plane was almost fully loaded. On the flight they had free drink service. Champagne was $10. You had the option of Biscuts and or pretzels. I got two biscuits. They were delicious. They taste like gram crackers. The water they serve is bottled water. I had a glass and it was cool and refreshing. The middle bathroom was out of order, which was good for us as we were next to it and it would have been kind of gross to have people going in and out the entire flight.

    Nadia M.

    I don't think I would ever fly American Airlines again. This is my second time flying. This airline the first time horror experience the people were not very friendly. I had got off the plane and one of the tees. I asked her like where is my next gate and I was like All over the place cause our plane landed late and everything and she just told me that I need to go to the blue thing on where they have the flights and she was significant desk, so I felt that she could have just told me where my gate was and told me just kind of scattered all over the place looking for the blue screen. This time I flew American Airlines to Punta Cana on the way to Punta Cana. My flight crew was completely rude. We flew out on the 14th. I'm arriving in Punta Cana on the 15th cause we had to stop in Mexico. I mean in Miami and it was horrible. I asked for a drink. He told me that I would have to go all the way down and come all the way back up. I said that's fine but he never came back up. I had to push the button to get him to bring me my drink. They were just rude Wasn't very friendly and then on the way back there was a guy. He was very pleasant however there was a girl that she just had no there was no customer service like you didn't feel like at home so no I don't think I would fly American Airlines again. The admiral lounge was very good. We were guest of some friends so the lounge was nice, but the flight was not

    karina k.

    I was at gate A39 for American Airlines on 1-5-25. In general I like AA, staff are professional and cordial, the plane itself has charging ports, the gates have decent amenities like charging stations and restaurants and shops. The bathrooms were decent and clean and they had green or red light indicators to note if the stall was open or not. The only problem is at DFW, at least at gate A39, the carpets smell musky. Better to get rid of the carpet bc it's immediately noticeable as soon as I deplaned. The minuteman suites is right across where you can buy snacks and items and take a nap.

    Jane P.

    I'm a disabled veteran and need to recline my seat when I fly: I can't sit in the exit rows or last row, or the row in front of the exit rows. I've had 7 spine surgeries and explained that to the customer service rep who would not change my seat without me paying for a priority seat. Pity, just sad how indifferent these people are. And 20 minutes in line for nothing.

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    6 months ago

    As usual flight delayed missed connection these airlines have 0 respect gor paying customers!!!!!!!

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    9 months ago

    Flight to Europe was very smooth. Flight attendants are very nice. There were many seats still open so we got to sit in other seats.

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    Page 1 of 6

    Ask the Community - American Airlines

    Review Highlights - American Airlines

    Early for our flight back to Arizona after 2000 miles of car travel in the Northwest Coast.

    Mentioned in 3 reviews

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    Southwest Airlines - off to PDX

    Southwest Airlines

    2.8(465 reviews)
    1.1 mi

    This was our first time flying out of Sacramento International Airport on Southwest Airlines with…read morethe new assigned seating, and I couldn't have been happier with how it went. I'll admit I was a little nervous going into it since it's such a change from how Southwest has always done things, but it was surprisingly smooth. Everything felt easy, like they had been doing it this way for years. And honestly, not having everyone rush to line up and grab their seat was such a nice change. We did pay for the upgrade for extra leg room, and it was 100% worth it. It made the whole flight feel more comfortable, especially for a longer travel day. One thing that stood out was the snack selection. There were so many options, from honey or salted pistachios to Oreos, ginger snap or graham cracker cinnamon cookies, and even garlic pretzel twists. Everything we tried was actually really good, which isn't always the case with airplane snacks. I also loved that the cups are now made from bamboo, which felt like a nice, more thoughtful touch. Everything on board felt really clean, and I believe we were on one of the newer 800 planes, which definitely added to the overall experience. Helpful tip: If you're on the fence, the extra leg room upgrade is worth it, and the new seating setup actually makes boarding feel way less stressful. It ended up being a much better experience than I expected, and I'd absolutely do it this way again.

    If you are doing assigned seats, why let people move to wherever they want when door closes?…read more What's the point of that. Yes. If theres a row open sure. Im all for it. But I was assigned a middle seat. With Noone at window or aisle. So I sat in my middle seat. And some guy came and sat next to me in the aisle seat, after he already had his seat in the middle. I get it. Trust me I do. But I got told even if the window seat is open I can not move to it because of how the manifest lists passengers and where they are. Sooooooo . Pick a side southwest. Disappointed

    Photos
    Southwest Airlines - SMF Terminal B

    SMF Terminal B

    Southwest Airlines - New boarding process is a bit chaotic still.

    New boarding process is a bit chaotic still.

    Southwest Airlines

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    JetBlue - Window view (airplane mode)

    JetBlue

    3.0(82 reviews)
    0.0 mi

    A week ago it was my first experience using Jet Blue airlines. I have to say at first I was a…read morelittle nervous aboit what to expect because I do not hear about many reviews with this aircraft so I felt like I didn't have much to go off of. However, while boarding the plane and during my flight I was extremely impressed. This was by far the best flight I had ever experienced. In the past, airline seats were too small, little space, or the accomdating snacks were subpar to those who paid so much for their tickets. However, on this aircraft I was glad to see not only were the seats accomodating to everyone but they were leather lined and also had a head rest that adjusted according to your comfort. Thought of the confort of everyone during the transition of the flight and the recling position offering enough room for everyone. Had excellent and clean aircraft as well as windows to look out of. Not to mention organized aircraft safety instructions. Demonstrating proper use of each step for instruction. And also an assorted snack tray with a variety of options to accomdate each passenger. I couldnt be more pleased with the expectations of a long flight.

    0 stars! still to this day I have a bad taste in my mouth. We missed our connecting flight. and the…read moreonly flight they had at that time was to hang out for four hours, or the next day. They were not accommodating and didn't offer my family and I nothing! Not even on a different airline. We ended up driving the 5 hours! I contacted JetBlue via email customer service and they never responded first experience with JB ... Epic fail!

    Photos
    JetBlue
    JetBlue - From East Coast to West Coast where home is!

    From East Coast to West Coast where home is!

    JetBlue - Art in the jetblue terminal in sacramento

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    Art in the jetblue terminal in sacramento

    Hawaiian Airlines - 10.23.24 Starlink internet free of charge (now available on all A330 and A321neo aircraft)

    Hawaiian Airlines

    2.4(100 reviews)
    0.3 mi

    We arrived at the airport early. They fly out of terminal B at SMF…read more They were on time . Pretty full plane. They announced ahead of time to digital fill out the Hawaiian declaration form. Only one person in your party needs to do it. Boarding was very slow. They kept on serving the first class section thus blocking our access. I have never been on a plane that boarded so slowly. It gave me time to use the restroom. So that was good. Take off was quick. Once in the air they announced that they are serving a complimentary breakfast sandwich. So even though Alaska has taken them over they still feed coach for free. I believe it's the only airline that still does this. So nice. The staff were really nice. We should be on time arrival . I notice the seats seem closer than before. Just like Southwest. A little tight. I remember them to be more comfortable. Times change and I know they need to make money. At least there was ample room for everyone's carry on. An added plus is that they have Starlink. Its free for all and not bad. We will see the changes Alaska does to them this summer . That is when they said things would change.

    Starlink Wi-Fi saves this flight, I got a broken seat screen in business class so couldn't see what…read moremovies were available. At least with Starlink I was able to connect to YouTube or Hulu and watch some stuff. Food served was gross. Breakfast sandwich was probably the only good thing. Their lunch and dinner options were nasty. On my return flight from Japan I bought some instant cup food from the konbini where you add hot water and it instantly tastes better than the plane food. Planes should just offer that. Probably costs less, tastes better, more food variety and you could probably store more on the plane than the nasty microwave plane food. Flew business class and the seats became uncomfortable after awhile.

    Photos
    Hawaiian Airlines - Aisle

    Aisle

    Hawaiian Airlines - Aisle

    Aisle

    Hawaiian Airlines - Bonanza Cabernet-by Caymus exclusive for Hawaiian Airlines

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    Bonanza Cabernet-by Caymus exclusive for Hawaiian Airlines

    Volaris - View from my seat leaving Sacramento

    Volaris

    1.3(68 reviews)
    0.0 mi

    So I fly to Mexico a lot-with the wife being from Jalisco,we tend to go back pretty often and when…read morewe do it's almost always on Volaris.In the past we have flown to Guadalajara and to Cabo-this time we were flying to Mexico City for the 1st time. Volaris for sure is a budget airline-they nickel and dime you for every little thing-we tried to add a bag last minute and boom $150 each way-straight crazy,luckily it was a kid-less trip so carry-ons it was.That being said-the airfares themselves are cheap.They don't offer free refreshments but do offer free water in a cup.You have to purchase sodas or beers-I ended up buying 2 bottle waters and a Diet Coke for around $9-that got me thru a 4 hour flight pretty easily. Planing and De-planing was pretty fun as we had to take a bus to and from the plane then climb up the stairs to the plane out on the airstrip-that always feels more fun for some reason. The seats inside are comparable to the "bidirectional"named airline that recently made news with their change to no more free luggage and assigned seating now,feels very similar in regards to comfort and legroom to that airline. No WiFi on Volaris flights at this time-they do have an entertainment type network you can access during your flight but it costs around $2 to access it. In closing-if you ever find yourself headed to Mexico and looking for a no frills airline experience that will save u a few shuckles-I guess I do recommend Volaris Airlines since I seem to keep using them over and over again. PS-Pro Tip-if you ever find yourself traveling domestically within Mexico,I 100% recommend Volaris-they are so cheap-I paid like $31 to fly from Guadalajara to Puerto Vallarta last year-so cheap-that I fully recommend-Be Safe Out There.

    They overbooked the flight and had us in limbo for a couple hours until they rescheduled our flight…read morefor the next day. Would not recommend

    Photos
    Volaris - Deplaning on Volaris

    Deplaning on Volaris

    Volaris - Walking to plane from the gate

    Walking to plane from the gate

    Volaris - Getting on the plane with Volaris

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    Getting on the plane with Volaris

    Megabus

    Megabus

    2.9(139 reviews)
    9.3 miDowntown

    Remember when we used to go places? The time right before the Rona we took a megabus to the city,…read moreand it went well all things considered. I would do it again. Beats traffic, parking, and other hassles in the city if you prefer not to deal with those things. The driver on the way there was a lot less weird than the one we had coming back to Sac. No talking to herself and to traffic, etc. My charger outlet worked. I was happy. It took us less than an hour and a half to get to San Francisco from Sacramento, without the bother of parking and traffic. Effortless. Cost was around $13 one way. Our bus wasn't crowded at all. Were they Amish? We never did find out. The comfortable air conditioning vents helped with the armpit smell that wafted from...places... It doesn't pick up over at the bus hub on 65th anymore (University/65th Lightrail station). Instead you'll need to grab megabus from under the freeway, on 6th between W & X. There will be a queue to tip you off.

    First time on Megabus, but definitely not my last. I had to get to San Francisco today without my…read morecar and had the choice of the Amtrack then bus, Bart, uber, or Megabus. I did a little research and found the Megabus website with a pick up at the 65th Bus station in Sacramento with a drop off in San Francisco on Townsend between 4th and 5th street. That might be a perfect situation for those going to the Giants game as it lets off literally a few blocks from AT&T Park. We chose the 9:30am bus with a 11:30am arrival in Sn Francisco. Research noted that you cue up in line as most (but not all) seats are first come first served. We arrived 30 min ahead and were 5th and 6th in line. The bus arrived at 9:10and we were on by 9:10. Reserved seats can be purchased for an additional $1 fee as well. There are Table and front row seats for $5 or $7 more as well. Bus is clean, comfortable. We sat on the upper level, with a nice view. The only negative for me is that the bus ride is "soft". What I mean is that our bus had that Cadillac soft rolling feel and was slowly rocking up and down with every bump in the road. So for those of you that get car sick easily, you have been forewarned. Reservations are done online, and the process is incredibly easy. For $9 plus the $1 reservation fee for this trip, I found it a great deal. Plus not having to drive, free wi fi, no toll made the trip well worth it. Food is allowed on bus, and there is a restroom on board as well. I'll be back to use on the next day game for the Giants!

    Photos
    Megabus - Wif speed from Sacramento to SF per speedtest.net

    Wif speed from Sacramento to SF per speedtest.net

    Megabus
    Megabus - Megabus stopover at Barstow for 30 mins.

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    Megabus stopover at Barstow for 30 mins.

    American Airlines - airlines - Updated May 2026

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