Stop cancelling flights and having long delays. More flights is just a perk…read more Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxcxxxxxxxxxxcccxcc

I have been flying Frontier out of Islip, NY for the past 7 years. They are kind, friendly and…read morealways helpful in my experience. Security at Islip is Fast, the Frontier counter is very friendly as long as you are not asking for free upgrades or free stuff that you should have paid for and the whole team was efficient. I last flew from Islip to Atlanta in December, 2025 and had trouble with my paperwork for my service dog. Queen Everett who is a Frontier employee was kind, helpful and gave me great customer service to clear up the problem and get me, my daughter and my service dog on the plane. Thank you Queen and Thank you Frontier Airlines.

Absolutely horrible. I tried to fly to Concord NC this morning. We had these flights booked for 4…read moremonths. We receive an email stating our 10:14AM flight was delayed due to maintenance issues. The new flight time is 12:47AM the next day, getting us in at 2:41AM... to be stranded at the airport with no way to rent our car because enterprise isn't open until 7AM. Who changes a flight to that time? Attempted to call their customer service line to speak to somebody because if you wanted to change to your flight online, you had to cancel the entire trip and rebook, you couldn't just rebook your one way. I had 173 people in line ahead of me when I called so I requested a callback. Nobody called me back. My friend called as well, 53 people ahead of her, no callback either. We were supposed to leave this morning. Absolutely terrible airline and customer service. Would never attempt to book them again.

I booked a flight on Avelo Air on June 12, 2025 from Islip, NY to Wilmington, NC. However, I became…read moreill and had to cancel. They issued me a credit in the amount of $335.98. I am now trying to use the credit, but they no longer fly to Wilmington, NC. They actually only have one destination from NY (my home) to Charlotte, NC which is 287 miles from my destination. I have requested a monetary refund from Avelo because they can no longer accommodate my needs since they no longer fly to my destination. I am a widow on a fixed income and that $335 is a big deal to me. A travel credit is worthless to me since there is only one destination available from my hometown.

Clean/new aircraft Friendly staff…read moreOrganized boarding Only water is free They fly into Long Island and Vero beach, Fl

First off, although I spend most of my time in Nassau County, I prefer flying out of ISP vs LGA or…read moreJFK. Breeze is a pleasure to me on my trips to TPA and SRQ. I pay the extra $89 and sit in the first 3 rows and with BrzBy access have no problems. Getting around ISP is a breeze and I have never had a problem with the airline. We recognize it flies out only 2 or 3 days a week so when you pick a provider like this, you are accepting the in herent risks that are associated. Recommend the airline, would just hope that they upgrade in the facilities near gates A1 and A2 - coffee kiosk or something.

left my pocketbook on the plane they kept me informed that…read morethey were still looking until it was found and sent back to me with everything in there my wallet with credit cards cash and drivers license down to pens and loose change they were amazing through the entire process

Shout out to baggage customer service rep, Lisa V. I was late for my departing flight because of…read moretraffic on the Florida Turnpike. I did make my flight but my baggage did not. Lisa V. took the time to investigate where the luggage was and confirmed it was still in Orlando but that there would be an incoming flight and it would be on that flight - and it was!! She contacted me and I picked it up. Thank you Southwest for your high standard of customer service, quality pilots and quality of flight attendants. I will continue to book with you. Thank you!

I have tried to use their official site to book a flight. The instructions say to click on the bar…read moreto book a flight but it does not do anything. If they don't take care to insure that the web site works properly , i wonder about their aircraft.

I gave this airline one star, because I couldn't give it none. I got flights to and from Myrtle…read moreBeach on August 28, for flights on Oct. 17, and 24. They were abruptly cancelled on Sept. 16, with no reason. Because these things seldom happen in a vacuum, I send this in the hope that others similarly affected will contact the FAA, and an attorney with their complaints as I have done.

Hey yall! I got a $55 plane ticket from Vegas To Orlando FL…read moreTo islip NY airport which is in Long Island (2hrs away) from NY NY, so I went with it. We finally landed here right before they closed at 9pm. I decided to take the BUS from the airport which was free because I asked. I'm now headed to the train station to go into the inner city and sight see before I get on my final bus ride into BMORE. Whew! Travel is a beast! Would I fly into this airport again? I mean if everything goes smoothly tonight why not? Every time I look for JFK or LG airport in NY, it's high priced but I've seen low fares before too.

I don't usually fly out of MacArthur Islip Airport, but I thought it would be convenient for a trip…read moreto North Carolina. Unfortunately, our Avelo flight was delayed three times. TSA staff seemed irritated and were saying they were closing in 10 minutes, even though the flight wasn't scheduled to depart for another two hours. It felt rushed and a bit unnecessary. Overall, the experience was okay. I wouldn't say I'll frequently fly out of here, but I would consider it again if it's the most convenient and affordable option.

My husband recently took a business flight to Oklahoma. He had a medical crisis on board and…read moreneeded to come back to Islip. His bag was sent on to OK. My husband was in the hospital, so I called to ask them to look for his bag. I called and they told me they would take care of it. My husband had many clothing pieces in this bag, meds etc. and really needed it back. It took a few days, but the bag made it back to Islip. I explained the situation to a southwest employee(that he could not pick it up because he was sick) and that I would need to get it. I went to the airport to pick it up and I had no problems. She even wished my husband a speedy recovery and I truly appreciated that! It is nice when the airlines work with you. I have never had a problem with this airline, and I have flown several times.

BEWARE! Recently I attempted to purchase 6 seats at Southwest.com. Price when I started the process…read morewas $141 per seat or $846. By the time I entered the 6 passenger's names and my credit card info the price jumped up to $257 per seat or $1,542. WOW an 82% increase. Called customer service and they were of no help. Representative and her supervisor both said someone must have purchased the tickets while you were entering the passenger info. Truth or bait and switch. You decide!

Looking for a very liable luxury private charter jet experience with exemplary customer service?…read more Look no further. Luxury Aircraft Solutions/Jetmembership.com has been so good to me and my family. Their pricing makes very clear sense and is EXTREMELY competitive. When they say wholesale, they mean wholesale. I've done side by side comparisons from other charter companies and Luxury Aircraft Solutions/Jetmembership.com ALWAYS comes in lower. Some of the best values with aircraft types too. Safety is ALWAYS kept as a core value of this company. They would not dare offer you something that was not safe. Membership: Pay $3000 a year or $250 a month at jetmembership.com and you truly unlock some of the best pricing in the industry. Think of it like a Costco business structure: the mark up at Costco is not very high on the products Costco sells but the vast majority of profits are made on membership fees. Very straight forward business concept very little BS. Customer Service Experience: First and foremost with a business: people are everything. It's what makes a company great. I would like to take this time to single out Jack. He is so so so professional and beyond great at his job. I have contacted Jack with so many questions. He is always very responsive and kind natured. Perfect example of what you would need/expect in the industry. No matter the request, he responds within a very quick time frame. He always has been great to work with. Even when I was not a member of Jetmembership.com and was just looking for a good price on a charter. If there are any questions from a customers end. Please feel free to reach out. I'd be extremely happy to share my experiences with you.

I had a similar experience with them that another gentlemen shared. So I booked a flight from NY…read moredown to West Palm Beach for $20,000. At noon the day before the trip everything was fine for my 9am departure, but then at 630pm they said the original plane could not fly. So I had to pay an additional $8000 for a new plane. And they said it was out of their hands and had no responsibility for the screw up. I've since talked to my lawyer and another individual who is close to the FAA. They have not heard the last of this situation. Beware, these guys are either not to be trusted or grossly incompetent. For the record I've flown at least 20 private charters and this never happened before.

I used the service both to and from Mac Arthur airport. The dispatch service is awful. I booked way…read moreahead and they did not call to confirm night before like they said they would. I had to call them. They had the wrong address for pick up in the system so it was good I called ahead. The taxi arrived LATE. The driver was very friendly. When I called for from airport week later dispatch again was awful. I was told they'd be there in 15 minutes had to call twice since they did not show. It took them close to an hour to show. With both calls it was very unclear, having to constantly say we have bad connection please repeat. If they don't fix issues with their dispatch service they will lose many customers.

The Hampton jitney drops you off at a gas station off the LIE and the airport doesn't provide any…read moretransportation. You can call Village Taxi and have them pick you up but It is much cheaper to take an Uber though! They get upset when you don't use cash and you have no idea which car is on its way to come get you or their ETA. Not friendly drivers