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    American Airlines

    3.1 (8 reviews)
    Open 7:00 am - 12:30 AM (Next day)

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    Iberia - Gate

    Iberia

    1.6(91 reviews)
    2.2 kmBarajas

    Iberia isn't anything special, but I had a solid flight on it while in Madrid both flying from LHR…read moreto Madrid and from Madrid to Edimburgo. The fair was affordable especially given that baggage was included unlike some other budget airlines. One thing is that the seats are really, really tight. Even in business class on a short flight, they don't actually have different seats, they just don't book the seat in between two people.

    First, the flight was delayed with no updates. At the posted boarding time, we knew there was an…read moreissue because they hadn't even provided a gate. When we finally were told to board, we were yelled for not having our passports ready, even though it was a local flight and we were not told previously to have them out. We were flying business class, and the seats did not even have extra leg room. It was a short flight, but business class amounted to sitting in front and receiving a snack and drink. Then we arrived in Madrid, where after 90 minutes, we started to ask, and an employee told us they were coming and we just have to wait, but we hadn't even given him our flight number yet! The next person we spoke to confirmed they were lost. They told us that we could buy replacement clothing and essentials and we would be reimbursed. Over the course of 3 days, they never contacted us, forcing me to call them repeatedly for updates, only to be told to go buy more clothes. The only instruction we were given was to avoid "luxury items" which we did. In the end, we sent in all our receipts to be told that they were reimbursing less than half our expenses because "only 2 of 4 bags were delayed for 2 days.." When I corrected them that 2 of 2 (all) bags were delayed for 3 days, they said that did not change their reimbursement calculation. I will avoid Iberia at all costs in the future and recommend everyone do the same.

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    Iberia
    Iberia - You walk down, off the plane and onto the tarmac

    You walk down, off the plane and onto the tarmac

    Iberia - That was relatively quick, in comparison to flying to Incheon

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    That was relatively quick, in comparison to flying to Incheon

    Vueling

    Vueling

    1.2(22 reviews)
    1.2 kmBarajas

    I didn't expect much from this discount airline but didn't expect to get ripped off…read more Upon check-in, we weighed our 2 lightest bags first which we paid for in advance. Upon weighing the 3rd bag, the agent told us we would need to pay for it which I expected. What I didn't expect was that it would be $80! I later found out that bags are priced by weight, so the agent could have charged us for one of our lighter bags. I also found that we also could have openned up the app right there and paid another $15 for a 3rd bag. So I'm pissed that we got a sh!thead agent who knowingly charged us more than she had to. This is certainly cultural for the airline where they do not instill in their employees the need to take care of their customers best interests. Honestly I would probably fly them again if it was really cheap but only because I know better about their baggage scams and crappy customer service.

    If I could give them a zero, I would. Lost one bag; after days of telling us it would be on a…read moreflight that day, it never arrived. Finally arrived 5 days later and I picked it up from the airport literally in the nick of time to head to a cruise, where my luggage never would have found me. Rude employees at the airport, useless employees regarding lost luggage and now, I can't make a claim for the replacement items I bought because their system won't recognize the booking code on my ticket. Had to write corporate offices in Spain and will sue if I have to.

    EasyJet

    EasyJet

    2.1(7 reviews)
    3.2 kmBarajas

    Easyjet, depending on which airport you're leaving from, is a hit or miss. You are flying into…read moremajor airports, but the staff vary by country in Europe. When we were flying from Madrid to Lisbon, someone got sick on the plane and they held up our plane for 4 hours! To get 3 people off the plane! It was ridiculous and no updates on what was going on! Another time, when the flight from Nice to Marrakech was cancelled due to the rain. They kept us on the plane for 3 hours. Another 6 hours to get our hotel and taxi vouchers for the night. Another 3 hours wait to get a taxi and get to our hotel. Logistics for this airline is just nonexistent. In Madrid, we didn't have a sticker for the stroller and the guy at the desk told us to go back through the gates to get one when our flight was leaving in 15 minutes. We argued with him and he finally got us a ticket from his desk! We missed a flight leaving Marrakech and the next flight was in 3 days. Seriously!?! We had 20 minutes left until the airplane left but they wouldn't even let us get to the gate. I get that my husband was the weirdo who got the time wrong, but make exceptions sometime instead of giving people the only other option to be stranded in a city for 3 more days! Next time, stick with the trains when leaving a city to go to another country nearby.

    easyJet has to be the worst airlines out there... flew to Madrid from Paris and was the absolute…read moredecision ever and won't do it again. Not only was the staff rude and made us check our carry on they ruined it. Pay the extra money to fly using another airlines.

    American Airlines - airlines - Updated August 2026

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