Our experience started well with Jake and his team in March 2024. He responded quickly and got the work done quickly to install a new AC and furnace. Then he started to install our humidifier. He started not showing up to appointments and giving many excuses to push appointments. He finally did the install and the humidifier wasn't working. So he came to take it back to the warehouse on warranty and pick up another. Didn't show back up. It's now November. He set up another appointment to install recently and again didn't show up and now isn't responding to any messages despite us needing this for our babies eczema. We asked for our money back and he isn't responding. I highly do not recommend going with this person and especially do not submit payment until the job is done! read more