Brian truly delivered an exceptional service on our wedding day. When they say "Personal Touch,"…read morethey really mean it because it genuinely felt like he is a relative driving us to the courthouse and later back home. Brian was warm, punctual, and extremely professional, and his kindness, thoughtfulness made our day even more special. BTW, we also want to thank your wife for the beautiful decorations inside the car. We are so grateful for your wonderful service, Brian. We highly recommend them to anyone looking for a chauffeur who goes above and beyond. Will catch up soon!

I needed a driving service for an upcoming surgery, and found Brian on Yelp. So glad I did - he was…read morevery communicative when scheduling times for my surgery drop off and pickup. He was prompt. And he was even kind enough to help me walk up the stairs to my front door after my medical procedure. I highly recommend Brian, and will definitely reach out again for future service. Thanks!!

My son was flying to DC from college in NY, to work/intern there for the semester…read more (Not for the orange regime) He was traveling with 2 big suitcases, a carry on and a backpack. Carrying everything he would need to brave the winter. I am in CA. When he got off plane, I wanted to make sure he had help with all the luggage. After some internet searching, and not being impressed with what DC had to offer in reliability, I found Arnow Transportation. The reviews highlighted their reliability. I didn't want my son to be waiting around with all his stuff on a curb because of a tardy driver or not showing up at all. I called Arnow, owner, Maryann answered. She was very friendly and reassuring that she would be in touch with my son every step of the way to pick up, so he would know she would be there. (She updated me as well) I could not be more grateful and pleased with Maryann and her incredible service. Her service is a LBGTQ+ ally. If you are traveling to DC, and you need a car service, this is the service you want to pick you up. Highly recommend.

Maryanne was professional and always reachable. I had Arnow pick up myself and three kids from a…read moreconcert down in the city and she was right on time, easy to find, and very friendly. Her car was very nice and clean. We had a great experience and if I needed another driver I wouldn't hesitate to call again.

Sean was our driver tonight. Clean large comfy SUV. Made…read moremultiple stops without question. Let my guests DJ and ride comfortably and next thing we knew. We were there. Which is the goal. Thank you. Highly recommend.

What a disappointment. Booked car service to pick up my wife at BWI for a late evening arrival…read more She was traveling alone from the west coast to visit her mother for Mother's Day. I felt safer using a dedicated car service since the better services offer to meet clients inside the airport at baggage claim. The service offered the driver to meet at the baggage claim which I selected during the booking. The driver never showed up inside (deduct one star) which created unnecessary stress for the both of us. Attempts to contact the dispatch resulted in a voice recording with a full mailbox (deduct another star). Other services typically send an email the day of transport with driver contact information. Discreet Limos did not (deduct another star). My frustrated wife went out to meet the Uber she hailed since she assumed the service was a no show, and the Discreet Limo driver was outside and through chance asked my wife if she was waiting for a car. In the end, she got the ride after cancelling the Uber thoroughly by chance. The driver claims to have texted my wife which she did not receive and he never followed up with a phone call / voice message which could have avoided the mix up. The driver also claims that he was never instructed to meet inside BWI by the baggage claim. I chose this service based on prior reviews but the service my wife got was a classic over promise under deliver.

This was a perfect experience. Service was impeccable - doors held open for me, happily stopped…read morewhen I needed to pee, asked me if I minded if he took off his super formal jacket because he was hot... no, of course I don't mind, but it's weird/unusual/nice to be treated with such respect and politeness. Such a sweetheart and so professional. He drove very safely, was punctual, the whole nine yards. I received a text from the main office to alert me when he had arrived and a prompt response when I asked what type of car he was in to locate him. I highly recommend!

My daughter was graduating from GMU and I am not from the area. However I knew that my family would…read moreall be there and to keep things as uncomplicated for my daughter's graduation day I wanted to search for transportation services for that special day. I tried Google and yep of course to look up and research different companies in the area that would service the DMV. Needless to say DCPath kept coming up and so I reached out to see if this would be an option for our special event. I sent them an email with some specifics and received a quote immediately. The company communicated effectively the plan of action for the special day for my daughter and my family. They also made sure everything was broken down and explain as far as terms and conditions. On the day of services are driver arrived 15 minutes early and advised via text that they were outside waiting. When we came out the driver was very cordial and also helpful in getting everything that we needed for the entire day loaded into the sprinter that we rented. The sprinter was very clean and up-to-date. Once we were all loaded into the sprinter the driver got us to the arena very safely and early. During the day we went to several stops before returning home later that night. The entire day was absolutely perfect thanks to DC path and our driver. The driver called and communicated all day long during different drop offs and activities that the family had throughout the day. The Google and your reviews really don't do DC path Justice as they definitely deserve a 10-star rating for providing great customer service, effective communication, excellent vehicle options, and pricing. Whether you are just looking for a ride to the airport or special events DC path is the way to go! Mastewal our driver was absolutely great. I want to thank them for making a crazy and hectic day so enjoyable!!

Amazing experience with Black Car Service. I had a last minute request that the team was able to…read moreaccommodate. Ali is wonderful and the service was extremely professional. If you need dependable and outstanding service, look no further than Black Car Service.

Always on time; always professional. Simply great people to work with. They help us in Reston,…read moreVienna, and Fairfax.

Terrific Service!!! I have used many limo/car services in the past, but they don't compare to these…read moreguys. It was so easy to make reservation it literally took only about 5 minutes to talk to representative on the phone and get the limo booked. David was great at giving us options for different cars for our trip from airport to our hotel. During our pick up at airport our driver was waiting for us with a sign at baggage claim. We didn't have to go all around the airport looking for him. We got a great limo for our ride to downtown. It had nice cold bottles of water waiting for us. We really loved the overall service that we received from booking to actual trip. They really made our trip so much more special. Thank you!!!

I booked a limo for my daughters wedding 2 months in advance and confirmed the limo the day before…read more The day of the wedding a 14 passenger party bus shows up to take the parents of the bride and our elderly parents to the wedding. I asked the driver where the limo was and he said the AC was broken. I asked if there was another vehicle that could take us and he said no. My parents struggled to get in the bus and did not ride with in the bus on the way back from the church. I was not notified of the vehicle change nor did anyone call to apologize. The driver was very polite but knew that we were very unhappy. I called the manager the next day and he said he would look into it. They issued a small credit but did not apologize. Would not use this company agsin

This company is top knotch and very nice LUXARY vehicles. They were early and the drivers took very…read moregood care of my guest. I will definitely be using them again.

I am not someone who typically writes reviews, but this time I felt compelled to do so. In a world…read morewhere business people with integrity are becoming increasingly hard to find, Jonce, the owner of Bayside Limo, deserves to be recognized. After calling 17 different companies -- yes, I am not kidding, I actually built an Excel spreadsheet to keep track -- I finally found this one. From the very first conversation I knew it was different. Out of everyone I spoke to, Jonce stood out as professional, straightforward, reasonable and genuinely a pleasure to deal with. He took the time to make me feel completely at ease about renting a party bus for my daughter's high school prom. As any parent knows, organizing a party bus for a group of teenagers is no small feat -- and our booking did not go without its challenges through no fault of his own. At every turn Jonce handled things with professionalism and integrity. I highly recommend Bayside Limo without hesitation!!!

I genuinely have no idea how this company has any decent reviews. We had a reservation until…read more12:30am. From 12-12:30am our driver was completely MIA and totally unresponsive. When we finally got ahold of him, almost 10 full minutes AFTER our reservation was over (which I was only able to do after leaving the venue to call him), we agreed to extend our time (not that we had a choice at that point) for a total of $165. We were off the bus by 1:40am (for a total of 1 hour and 10 minutes extra time). The next day, the company had charged us $247 (for 1.5 hours), despite our agreement on the cost, and despite us only going over by 10 mins (again, not entirely by choice). When I reached out to the company and explained that we agreed to $165 (again, only bc we were left with no real option), they were completely unhelpful and threatened small claims court if I disputed the charge with my credit card company (LOL). I'm sure there are other reputable car companies in this area, I'd look elsewhere. This level of utter unprofessionalism over $82 is a joke. Update: "Entire charge" in this instance meant the $247 extra I was charged, rather than the $165 I had agreed to (which was explicitly clear in my texts where I say I am only taking issue with being charged an extra 30 minutes for what was only an extra 10 minutes after being FORCED to extend our time). You would have known that had you bothered to ~even attempt~ a professional resolution (eg, perhaps a single question or a hint of an apology) instead of being immediately hostile and asinine---the below excuse seems like a lame attempt at pretending your response wasn't totally unreasonable (which it was). My review is accurate in all respects, including the timing. Being a "small business" doesn't excuse shoddy customer service and scam-y business practices.