Please do your research before buying here.If you do buy, please, please get an outside inspection. The salesperson will lie to your face. The general manager is no better. They sold us an RV that was damaged in a recent hail storm, never told us it was damaged. I found out when I was asking the service manager about several issues, he said, " That's from the hail storm. You should have been told that." I was livid. The GM said yes. Several RVs were damaged. However, he inspected all of them himself. The windshield was cracked, we were waiting on a new one to come in, wherever I called my salesperson to see if the front window came in, he stated " that's not my job, you need to check with the service department " really you can't just call him and ask real quick? It's like 20 steps from your office. Very poor work ethics. I spoke to the salesperson another time regarding the hail damaged window, I told him I would be calling corporate regarding being put off, and he stated, " Don't threaten me." We realized upon our first trip we didn't have a paper plate, I called the office and spoke to the GM, and he stated everything was sent to the DMV, and all of the plates get delivered every Tuesday , ha never did get them, I called the DMV, it was never registered and a month had passed, therefore every time I called they said the license plate hadn't come in knowing good and well they never sent in the paperwork to the DMV, another lie
They told me one lie after another.
I found the RV on Facebook advertisement, and I showed my friend. She said, " Yes, call this person. We sold our RV on consignment there. " So when I called him the first time, he was told it was a
referral from her. Once we bought the RV , he said to tell her to come this week and pick up her check. That was another run around and a bag of lies. First, he told her that no, the check has to come from corporate,after a week he saud no you have to come in and sign tax paperwork. Eventually, she did get it but had to jump through hoops.
Yes, they did finally take the RV back. I would not recommend anyone to this business.
A big thank you to Slade, the service manager. He's the only good thing this business has. They will have so many excuses why this happened. They will apologize over and over. However, the 6 weeks of mental anguish is not acceptable.
Yes, we were able to get another RV. However, it cost us more money. read more