I don't understand all the bad reviews, we used America First for our move from Pacifica, Ca all the way to Canton, Ma and the movers were speedy and efficient. The move took about 10 days and the price was exactly as quoted. I normally don't leave reviews either but I was so pleased with the services I felt inclined to. Would definitely use their services again, hopefully I am not moving anytime again soon, but if I was I would only call America First. read more

Stay far away from this company. Just read the other reviews. I booked them and then cancelled before my scheduled move due to the horrific reviews. I specifically asked my representative on the phone when I booked if I am able to cancel for a full refund and he said that they would absolutely refund me if they didn't do the move. In the cancelling back and forth emails, they informed me that they record all phone calls. But when I brought up the promise that my rep made, they went radio silent. I told them to send me the call recording and I would find it on there if they didn't want to, but they said their policy is to keep the recordings for themselves and not release them to customers. So they kept my deposit in full for absolutely no service rendered. I'm out over $2,500. In the cancellation process, they were very aggressive and tried to get back on the phone and off email at every opportunity. They told us that they would still be sending the movers to come and facilitate the move even after 4-5 emails back and forth, which was just extremely annoying. The general experience we had is very inline with what you've already read online. They are not honest, hard pushing sales people who are just trying to make a quick buck. They will say whatever they need to on the phone to get you to sign the docs, because they know they control the call recording and don't have to release the recording if it would hold them accountable for any promises made. My recommendation, do business with an actual moving company and not a dishonest moving broker with a customer service nightmare track record. read more

Stay away from this company! They are brokers and a scam. They change the price on you, because it's an "estimate." They also say that deliveries will be quick, but they say it can take up to 30 days. They do not care about their customers or your materials. Stay far away from them. It's has been a nightmare working with them. read more

This company is a scam!! Robert Moore gave me a quote based on 50 boxes. I was concerned that this was a low amount because I was moving a whole house. Over the phone, I gave him how many rooms and some of the big items. He assured me no problem that he will add an extra 10 boxes to cover me. I've never used a moving company before. Last time I moved was over 25 years ago and used a U-Haul. Sat night a 6p, Jessica called and went over my inventory of which I painfully counted and itemized. That's when I found out my "lowball" quote was to get me in the door. I was now expected to pay an additional $6000. 1/2 now and the balance in the morning with the mover. Having to be out of the house by Monday, I had no choice but to move forward. I asked if I could pay the whole amount then, and she said I needed to pay the balance with the mover. This made sense Sunday morning when I realized I wasn't doing business with AmericaFirst, but the actual moving company named Stanford Van Lines. Everything went downhill from there. I consider this company deliberately deceives its customers with a lowball estimate and lots of discounts. read more

America First Moving Services - AmericaFirst Moving Co receipt - Movers Near Me - Deerfield Beach, Florida

This company is a SCAM. I was originally quoted 10K for the move. I was told as long as we stay close to 50 boxes at the inventory recheck, our price would be the same. At the recheck we were at 50 boxes, and they said we added almost 50% volume and asked for 5K extra. BAIT AND SWITCH SCAM. At the pickup, they charge extra for glass top, boxing gardening pots (which they now said would be required). The movers were unprofessional. They would literally reach with their filthy hands and grab snacks from my son. We told them to bring the trellises. They said at the end the trellises didn't fit and refused. Regarding delivery, I was told by the sales rep that delivery would take around 3-5 business days. I asked does that include weekends? He said yes because moving doesn't stop on weekends. Pickup was 8/1/2025. Now I'm calling back on 8/5/2025 and this wise ass supervisor is lecturing me on how I only heard what I wanted to hear and now "threatening" them for financial gain. And he's now saying no weekends don't count ("it's government policy") and that he's the corporate office and I'm not allowed to laugh at this situation during the phone call. I have included his passive aggressive voicemail. NEVER USE THIS COMPANY. I will report They're NOT even accredited by the Better Business Bureau but LOOK AT THEIR REVIEWS ON BBB. Google them and see what people say about them on Reddit. I have attached a photo from Reddit post. STAY AWAY FROM THESE SCAMMERS. read more

America First Moving Services - So many of these throughout Reddit and Yelp. Trust these reviews - Movers Near Me - Deerfield Beach, Florida

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I agree with everything everyone else has said. I wish I had done my homework. The salespeople are friendly and promise the world but the reality is once they have your stuff they shake you down like the mob. Customer service? Non-existent. One rep called me at 9:30 PM to tell me all the reasons their mistakes were my fault. She wouldn't stop talking and when I tried to talk, she told me I needed to stop talking over her. They treat you like they are doing you a favor and only accept cash on delivery but don't tell you when they plan to deliver until it's too late to get cash. These people should be investigated by the IRS. read more

Everything was fine when we booked with the third party site it's when it switched to this company that things went South I highly recommend you make sure if this company is still in business and ICE hasn't done a raid on them which they should don't get scammed by them they don't care even if they act like they do by commenting on your review. ​​​​​ read more

scott told me may 1st would be delivery as they also had one in Leesburg FL same day its now may 10th tried calling Scott he had another nswer they told me they cant give me a delivery date but it might be next week....walk away from this lying motherfucking shitbag co read more

Scam alert! America First Moving Company is NOT a real moving company -- they are brokers who hand off your move to random third-party companies. First, they ask for your budget and then conveniently quote you exactly around that number. Once you pay the advance, everything changes. On the day of pickup, they hit you with an extra $1,000-$1,500. In my case, they handed my move to AMB Moving Services. AMB was extremely rude. I was originally quoted $3,290, but AMB suddenly changed the price to around $4,200. On top of the price scam, they did a terrible job packing. My dining table was damaged, and they don't even use a proper TV box -- they wrapped my TV in blankets, and yes, they damaged that too. Do NOT trust America First Moving Company. This whole setup feels like a scam, and their partners are unprofessional and careless. Save yourself the stress and go with a real moving company. read more

America First Moving Services - TV - Movers Near Me - Deerfield Beach, Florida

Horrible broker experience! They fail to mention they're a broker and only communicate the payment terms which are a huge deposit, second payment can be made by cash or card with a 5% fee and the final payment has to be cash or money order. When I called to check the status of my delivery date they could not let me know and said they would call me back and never did. AVOID AT ALL COSTS and use a direct moving company!!! read more

Stay away. One of the worst experiences I've had in almost any sector. They picked my stuff up May 30, . They brokered to a company who subbed out to a third party for delivery on the 29the business day. Which was a month and a half of sleeping on the floor and calling them every week having no idea when, where, or if my stuff would ever come. I was only moving a 1 BR between few states . Delivery window salesman told me was "2-10 days" on the phone. Not only did it take 29 business days, the company they brokered to broke some of my stuff on storage, so I had to file a claim, albeit to no reimbursement. I have more details, but I'll spare them, honestly it was just sad. I couldn't imagine being a business and treating customers this way. The value would have been much better spent packing and driving a U-Haul myself. Next time I won't make the same mistake. read more

That are rude ! Unprofessional! Jason told me to not listen to my own voice not to listen to him. He repeatedly lied and threatened to charge us more. Absolutely .. do not use them. read more

I'm in the middle of a move and won't name the person who helped me at America Moving--unless my belongings don't arrive or there's an issue--but I strongly recommend avoiding this company. They initially sold me on the idea that they don't tack on extra charges like other movers. However, the moment the movers arrived, they started trying to remove items from my moving list unless I agreed to pay more. Then, unbelievably, they attempted to charge $150 for a box for my couch pillows (which my girlfriend had to insist they wrap with the couch as a single piece), $150 to wrap the couch, and over $250 simply because the truck had to park more than 75 feet from the door. When I pushed back, one of the movers offered a "discount" on the distance fee--claiming, without measuring, that it would be even more expensive otherwise. But he then added, "If you don't sign off on the couch wrapping and pillow box now, I'll go measure, and you'll end up paying more." I called his bluff and insisted we measure. In the end, I had to contact the company's customer service team--who, to their credit, were actually helpful--and they stepped in to have the couch wrapping fee removed. Now, I'm left anxious about whether my belongings will arrive on time... or even arrive at all. We placed tracking devices on our stuff, but at this point, I wouldn't trust this company with anything. I highly recommend steering clear. I'll update this post as the process unfolds. read more

First of all! Please know that this firm is not a moving company. They are a brokerage company that will give you movers from Europe, maybe Russia, or somewhere like that. You must pay them an upfront fee before they assign you a moving company. Then they take no responsibility for the terrible company they assign you to. After you give them a negative review, they treat you like shit. They sent Accessible Movers, with a logo that states something like "Making American Moving Great Again," which should have been a red flag. My belongings were picked up on June 18, 2025, and I received my broken and destroyed belongings 2 months later. When I complained about my broken dishes, missing fur coat, and other belongings, they offered me $75.00... (laughing my ass off). Can you believe after they trashed my belongings, stored my belongings for 2 months, and left most of my belongings God knows where, and then they offer me $75.00! Are you f'ing kidding me? I travel for work, and this has been the worst experience I've ever had using a moving company! Buyer beware! read more

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they are thieves! refused to return my deposit of 2k, despite being within the allowable time. They represent themselves as movers, but are actually brokers for real moving services. There is no zero rating, so I can't rate them as low as they should be. They did absolutely nothing for me but take my money. They claim to especially represent veterans and senior, but don't. All they do is take money they didn't earn and maybe make a phone call or two to actual moving companies. read more

My move was a nightmare thanks to this company! Price doubled on the day of the move. Movers arrived in a truck too small for a normal house. Moving from outside Atlanta to Pensacola took three days and we had to rent a truck and load most of our furniture. We later realized that the movers had stolen things amounting to at least $3000 and sentimental value. If not for the confusion and stress we would have realized what had happened and taken legal action!! TERRIBLE SERVICE!!! read more

HORRIBLE!!!! DO NOT USE THIS COMPANY. They will quote you one price and after booking and at tine of pickup it will change and you have NO other option but to pay it. No one will help me get my missing items, even after NUMEROUS phone calls. I have items that were damaged and no one cares. WORST experience of my life. AVOID AT ALL COSTS. read more

FYI: Let's spread the word about America First Moving Company... They are the most unreliable, dishonest, rude, scammers I have ever encountered. You that know me, know I have moved A LOT over the years! Never have I dealt with such unprofessional people... They tripled the cost of the quote I was given and held my furniture on the truck and refused to unload and asked for even more money!! Let's share our experiences and warn others to never use this company! When you call in, they talk so rude and disrespectful to you. They already have your money, so they don't care! They total scam you, once you book! No way would I ever recommend them to anyone! Let's spread the word and protect others! Don't use this company!‍‍ read more

This company quoted a binding price for my move from California to Florida. When the movers arrived, they doubled the price, stating that my belongings were of bigger cubic footage than the original estimate. This was quite an unpleasant surprise. The movers also took a very long time, 10 hours to load the furniture and boxes from a 1 BR apartment. The furniture arrived much later than the original movers told us. They said it will take one week, when it actually took 3 weeks. For two weeks our belongings were stored in some warehouse in California. However, when I complained about these issues, the customer support representative Vanessa was able to provide a partial refund for some of the issues that occurred. read more

Full on Bait and Switch moving company. They quoted and $4200 and the DAY BEFORE THEY CAME they said the price was $22,500!!!! They said that their employee filled out the form wrong!!! My daughter cancelled immediately but the next morning they showed up and wanted to get into the house. NEVER NEVER USE THIS COMPANY. THEY ARE CURRENTLY REFUSING TO GIVE ANY MONEY BACK. We disputed with the credit card company and filed a complaint with the BBB. Next we will go to Claims Court. NEVER USE THIS COMPANY read more

****UNPROFESSIONAL BEWARE BEFORE YOU BOOK***** The only good thing about this review is the booking agent as This is the most unprofessional company I've ever dealt with. There is no care or consideration to the client experience. There is only one person who I dealt with, Mike, who really should be the person in charge. He had great care, knowledge and recommendations. If I could date just him, this review would be a 10/10. Unfortunately that's not the case however. Mike assisted me with booking, he asked detailed questions, took great notes, confirmed and assisted me in switching over to america first. I got a call that the movers would call me 30 minutes before they arrive, that didn't happen but I was happy to get to the move. The moving coming that showed up was not americas first movers, it was a different company that was not apart of the paperwork. There were two people there, the driver, who showed up wrecking of alcohol, I asked was he ok to do the job because I knew that this would be crucial to keeping my belongings safe, and the guys safe while traveling. He said he was ok, when he got to my unit, he said he didn't have some of my belongings on his inventory list. So I suggested we call the company but he begged me not to and said he needed the work and would take care of it. I asked was he sure, he said yes. Half way through the job, he said he was not going to take my items, after I took some of the tables off, and said I'll give them to people I know. I called the company I booked with, and immediately the woman Lisa began to over talk me and insisted I needed to buy more cubic feet. I was trying to explain to her that the movers did not place the items in the truck correctly and I had the pictures to show. She was really condescending and unprofessional in the way she spoke. I had to raise my voice in order to get words in. I wanted her to listen to what was going on because she wasn't at the pick up. She ended up speaking with the driver, and the driver confirmed all of what I said he gave me my phone back because he was upset at how she spoke to him. She then apologized and I explained I get it, ppl try to screw you guys all the time. I'm not looking for any discounts, but simply trying to get what I paid for. The guys took my belongings I paid them, giving them a $300 tip and confirmed delivery for 4/1/25. Fast forward to 4/1/25. I reached out to see what time the delivery would be and was told it would be up to ten business days. That was never discussed, and I asked to speak with someone to get clarity, because my date was confirmed 4/1.. I thought that was a simple solve and immediately I was wrong. Jason, the GM. Got on hot and condescending speaking personally and very opinionated bringing up things that have nothing to do with the move. He was conditioned by Lisa to believe that I was going to be difficult because I'm trying to understand why the breakdown in communication and the reality of things aren't aligning. I was told that I would not lecture him and to answer the questions he was asking. I asked to be heard start to finish so you could be aware of all that's happened so you understand my frustration is not with you. He was belittling and very toxically handling the call. I simply want the information to where my belongings are so k can retrieve them with a more professional team of people. If you care anything about experience, I'd run for the hills. I switched to them because of how awesome Mike was, but have regretted it every step of the way after the initial booking. I don't think being frustrated that all of the things I said to be true to my experience were handled in a professional manner by anyone that I spoke to. This team of people could really use a class on professionalism, empathy, and service.I asked to speak with the owners because I don't think they'd appreciate their reputation being scarred by a few careless individuals but told that they board would never speak to me. I now have to pay an attorney to see this all the way through. read more

DO NOT HIRE THIS COMPANY!!! Make no mistake, this is not just a complaining review, it's a warning to anyone who is smarter than I am and did their research. I am currently still in this middle of this debacle and I don't anticipate a positive outcome, particularly since each and every encounter thus far has been a well worded and constructed scam to keep me engaged. Nothing but regret! They'll likely respond to this like they have so many other negative reviews, but don't be fooled. If they spent half as much energy doing their job well as they do defending their failures, they might be good. America First is not going to move your things. They will broker it out to the cheapest group they can and you'll be in even deeper darker water. Do yourself a favor and move on to a more reputable and probably more expensive mover. But this company is an outright scam. read more

Frustrating Experience Lessons Learned 1. Expect the quite unpleasant unexpected; 2. Remember, that America First Moving are just the brokers, and the actual move will be done by whoever they subcontract (in our case, it was AMB Moving and Storage); 3. Do not believe ANYTHING salespeople tell you - they lie easily just to make the sale 4. Do not yield to the salesperson's pressure - this is just a sales trick; 5. Demand EVERYTHING you want to be in writing (and even then - don't hold your breath); 6. Read the contract carefully, hammer everything out before you sign and pay; 7. Get all phone numbers for the supervisors of the broker and the movers; 8. Prepare for frustrating experience - unplanned costs, delays, as well as irresponsible, unprofessional, and even rude people. For more (not all) information about our experiences, refer to this link: https://sgeng.d.pr/i/j0KtZr. read more

The MOST unprofessional, rude and condescending workers. The office personnel will sell you the moon, until you pay, then you get acid indigestion. They are liars, and common con men. read more

DO NOT USE. Scammers and crooks. Any positive reviews are scams. Check out their better business bureau rating. Here are the facts: 1. Your price will double 2 days before the pickup. (Bait and switch) 2. If you want it within the 2-3 days you asked for delivery they will add $1K (no disclosure at sale.) Without paying this, expect items to arrive 3-4 weeks later. 3. Your items get moved on/off trucks-warehouse multiple times. Boxes THROWN on the truck in a pile. Zero professional movers involved. 4. Items will be damaged and totally LOST. 5. You won't be compensated. Your credit company can't help. 6. The people who sell you the contract will vanish; the service reps will blame you for everything. MY ADVICE: A cross country move will only go well if you do it yourself (UHaul pod serice is fabulous, 1/3rd the cost) or hire a prominent national mover. read more

Scammers, final prices not even close to estimated pricing. Claire is the first person I got a quote from. I disclosed I was going to rent a U-Haul for my cross country move for 2-3 bedroom truck size. I also was led to believe I'd have an individual truck with a two man crew that would be the same as if I'd had gotten a U-Haul just I wouldn't have to drive or do the loading and unloading myself. I was happy with the quoted price because it was only a few hundred dollars more than renting the U-Haul I was looking at. I placed a non refundable deposit to lock in my price and service, or so I thought. They have you call the week of the move for the final inventory count. I received a second quote (from John) where the price more than doubled and I was informed my belongings would be on a shared truck separated by moving blankets. I was also told it's by cubic feet that the pricing is measured not by the 2000lb weight minimum charge. At this point I felt they were already extremely dishonest but I'd already made a deposit and moving day was so close. I decided I wasn't going to lose the nearly $800 I'd already given. They had me pay an additional deposit to reflect the new pricing. Now I was over $2k locked in... This farce was not over. Moving day came. The mover 2/3 the way through gave me another estimate on what the final cost would be. It was another 2k over the amount I was quoted! I went from my total being around $5,400 to $7400! And there were additional charges for my stairs and other fees yet to be accounted for in that price. I called the company, who didn't answer for the first few phone calls. I even called the numbers the people who quoted me back directly with no answer. When I did get ahold of someone, they told me my options were to accept the new price or reduce inventory. They have an automated system that takes the inventory and calculated the cost but it's not guaranteed. So basically, this is a scam. They lie at every turn. It would have cost me $3500 to move myself with the U-Haul rental, gas, and hotels along the way. Now the once this is all said and done I'm paying almost $8,000 through this bullshit company. I am beyond pissed. The movers were just contractors so their hands were tied. Do not use these assholes. Not worth it. I've been left scrambling to come up with the money. If I can't pay the remainder balance that isn't guaranteed either because I learned there are more fees at drop off through the contractors, they will hold the entire load hostage charging even more fees. Honestly the worst business model and the absolute worst service. Fuck these scammers read more

They contacted me after I was researching moving companies on line. Their worker quoted me a price of $3978.83 to move me 3 miles. Their worker quoted day before my move one of their other employees Jessica contacted me and added $1433.46 to the price of the move. This is without seeing anything that I was moving. On moving day itself July 31 this guy from a place called Source1 out of Fayetteville, N.C. showed up to do the actual move and he calculated that I owed another $4958.46 in order for them to do the move. They put everything on their truck and unless I went to my bank and got a bank check they would not take my things off of their truck. So, they had me over a barrel. I had the get the check. Almost at the end of the night actually 9:00 pm or so the men could not get the top piece to an armoire down a hallway BUT if I came up with $300.00 cash he would take the crown moulding piece off so they could move that piece down the hallway. Fifteen minutes later they got this piece down the hallway without any trouble and put it back together. I embarrassed Rany so badly he gave me $100.00 back. After they finally left a couple of days later I went looking for a bottle of Tito's vodka only to find out these movers stole three (3) boxes of liquor I had packed. They also stole a brand new bathing suit out of a dresser and they broke a bookcase side panel so it was totally done in and could not be fixed. And, they broke over $400.00 worth of china. Two (2) coffee pots, a creamer, two luster wear cups and saucers plus a hand made dish that is not replaceable. These clowns should not be in the moving business at all. They are thieves. They have been reported to the State of North Carolina and my local police station. Do not ever book a move with America First Moving out of Deerfield Beach, Florida. Apparently they pull their scam on senior citizens regularly. My state department gal told me she receives at least one call a month about this scam. read more

I would never ever use America First Moving Company! I've moved numerous times and this was the worst nightmare ever. One crew member chastised me for not allowing his wife and toddler to come inside my home to "hang" with me during the move. The movers were 3.5 hours late. The biggest problem was the rudeness and abruptness of the Customer Service Supervisor. I have never experienced such rudeness in all my life. Note: once you book and sign with this company, you can't cancel without losing money. The only reason I gave them a one star is to leave a review, that's the lowest rating to give. read more

Never use this company!! They are rude, dishonest and thieves! I booked a moving truck to move from California to Florida. It was booked on 11/7 for a move date of 11/15. We cancelled the booking the next day because the size we were told was smaller than what it should've been. 620 cu ft is not the size of a 16 ft truck. Only after we were to cancel he so graciously said he'd give us an extra 200cu ft for free. That's the size it should've been in the first place. They had 1700.00 of our money and refused to give us back the deposit less 11%. Also, when they said they'd return $700 they only sent $500.00. So they got $1200.00 for doing nothing. Scammers and a total rip off. DO NOT USE THIS COMPANY unless you want to be ripped off!! read more

Did you know American first movers are not movers but brokers they have no moving employees trucks pads nothing they take an order and then shop it for a better rate then what they quoted you. they also give you a sucker quote till you sign and pay your deposit and then double or triple the rate originally quoted. this people are unethical scammers and outward liers do not use them Moving is stressful enough don't need these scum to add that stress to your move thank you concerned citizen from Juno Beach Chicago Kenosha Colarodo read more

Zero stars. If you want your stuff hijacked chose this moving company! They make their estimate seem so appealing because it's lower than everyone elses...until you sign the contract and give them your first deposit. Then the prices go up and up and up. We told them we need our stuff by a certain date, their reply yes, we can do that no problem...only to be sitting here days later still waiting for our stuff which hasn't even left their facility. Which is odd because I was told that it was hitting the road a couple days after pick up. Just another lie. Lie, lie, lie, that's all you will get from this company. America First Moving is the brokering company who gets your business then passes your precious personal items into a crew of shady characters all telling you what you want to hear until they disappear. They partner with Great American, Accessible movers, New Horizons Relocation, they seem to all be Russian operated. Oh and they had me pay the pick up money to some random Russian woman - not to the company name, who when I looked her up is some Russian ballerina. Upon pickup they had a bill of lading which was different and more expensive than the one I had received and he kept talking in circles about why the price increased, like I was some dumbass. And I was so distraught by the end of it all I signed the paperwork even though it was not legible...but I was being hurried long to sign it and my questions kept being redirected to make me feel like I was stupid and how could I not understand. I've moved 6 times long distance always used the top movers and never had one issue nor did I ever ever have price increases occur, and with America First Moving I've had MULTIPLE very significant price increases. From $13k now up to $23k!!!!!!!!!! Do NOT be stupid like me and use this company or any of the companies I listed!! This is the worst and most stressful move I've ever had. Who knows when my stuff will be showing up...and what condition it will be in. Do not use them unless you want to be out thousands of dollars and have chest pains and anxiety attacks. read more

!!!!!This company is a SCAM, DO NOT BOOK FOR YOUR MOVE!!!!!!!!!! The manager is rude and manipulative. Lesson learned but hopefully I can help prevent someone else from a nightmare of a company! When i initially made my reservation I attempted to cancel 3 times because the first woman I spoke to was very rude and was giving me misinformation, The manager Alex called me back and he reassured all my problems with the previous moving company that had my belonging hostage was going to be the last of their concerns, He explained how usually a moving company rather work directly with another moving company then the customer to retrieve my furniture. I trusted this man word unfortunately. Come to find out they are a broker working with random carriers as well which was the first lie I uncovered once the driver attempted to call the other moving company the night before picking up. I told this company numerious times to stop calling the other moving company because they did not want to speak to them and they did not have legal authority to represent me. The first attempt this company arrived and US safe moving falsely told them I had a balance due, Which I did not. The rude manager Alex confirmed that the driver left due to owing a balance. Alex said he will be able to help get my furniture and promised more. Alex and his carrier actually made my situation worst. As US safe moving confirmed that the driver or carrier can not represent me or sign any documentation on my behalf. Alex made it seem like he was doing me a favor by waiving the rescheduling fee and telling me I have time to reschedule. I took his word again. Second time around I let this company know to NOT CONTACT US safe moving and I had a representative arriving, I attempted to confirm my inventory numerous occasions. I had a lawyer attempting to help me retrieve my belonging. Alex said listen I know how this stuff works, he has been in this business for years. I let him know I would need a call a hour prior to arriving and that I will contact the police to escourt and make sure my belonging are retrieved. Alex said he was a police officer for a few years. Which was information that was not helpful to me in any shape or form. Again the driver contacted the other moving company. The same situation happened as the first. They even lied and said the other company showed them my belonging. Which US safe mover denied ever doing so. This company never confirmed inventory or waited for my represented or the police. They just showed up as if US safe moving hired them personally. I believe both companies were working together. They both didn't want police present for whatever scamming reasoning or most likely illegally moving and not having proper credentials. I had to purchase flights twice and take off of work to go see and handle everything personally due to being scammed by both companies. This company was more concerned on getting my lawyers credentials has if she was a fake lawyer which is hilarious. This company really knows how to manipulate you and continue to make false claims, I hope they read all of this and know US safe moving released my belonging since I called the police and they didn't want the police to come. All I can say is I don't know how you people sleep at night stealing people hard earn money. I am a single mother who saved up for this move from California to Texas and both company just continued trying to get me to spend more money and scam me. I am going to pray for you people and may God forgive you all for what you are doing to so many people. Be upfront about pricing and be honest to people. read more

DO NOT, I REPEAT DO NOT use this company to move. High pressure sales tatctics, they added to our cost the day before the moving day, rude, condescending, and unprofessiona, movers were 3 1/2 hours late arriving at our house. We waited 10 days for our belongings just to have THREE boxes of clothes, kitchen utensils and other items they packed MISSING!!!! They told us to fill out a missing items claim just to be told, "we cannot locate the." Total NIGHTMARE!!!!! read more

Terrible. Classic bait and switch. In order to receive quote, company has you fill out inventory. Once qualified as worth their business, they quote a price. However, once booked, their computer system automatically assigns 600cf to your order, which severely underestimates the space needed to accommodate your inventory. This prompts the company to call and inform you that you need a bigger truck and must pay more money--significantly more money. We did not pay it, and asked them to move a reduced load that accommodated THEIR needs. The movers they assigned to our job were over 2 hours late, claimed they measure differently than the company and can't take even the reduced load, loaded in the dark, left tape and plastic wrapping materials garbage on the street, and a move from CA to OR is now a 7+ day ordeal. Items still not delivered! BEWARE. read more

America First is a broker and their agents provided me with the best price at quick notice. They followed through with me through delivery and always returned calls. However, also involved were at least one contractor and at least one subcontractor who actually did delivery. The contractor lied continuously about expected date of delivery and tried to have payment made to himself. The delivery Subcontractors did not provide advance notice of d livery, did not deliver three boxes and a cart, and could not read or understand "Fragile". As a result several heirloom dishes were broken despite being well packed and just today I found my winter hats and gloves were in missing boxes America First offered immediately to pay half of increased transportation cost, which I refused as fault was that of contractor. Applied for compensation for missing and broken items but heard nothing except they had received my claim. In short, contractors and subs should be trained before hired. read more

DO NOT USE THIS BROKER!!!! They are not a moving company they broker out the work. Explained in great detail items to be picked up. Mover showed up on site and demanded additional money almost doubling original quote. So much so items were thrown away that were included but would have been too expensive to send. We're supposed to dismantle furniture but driver claimed the truck was broken into on the prior stop and the stole his tools so he couldn't, we had to. Said there would be two people only one, my son had to load with driver. Tried to intimidate saying he was giving a brake because there was an elevator. Contract clearly states, no charge for elevator. After making a complaint was told why didn't we call earlier, when driver was there. For what? You haven't done anything to advocate for me. Tried to go over revised numbers sent to me via email, using their numbers, addition was off by over $100. Tried to work it out for over an hour and was told, "it is what it is". You know what, they're right, what it is is, a terrible company to do business with. Stay away, oh and bye the way, only cash accepted upon delivery, not even a cashier check or bank draft. Never once received any offer to compensate for violations of the agreement. read more

Avoid using America First Moving Services the same way you would avoid the combination of being tortured while suffering from multiple cancers, plague combined with other diseases, and being completely immobile, America First Moving Services has mastered the combination of lying and bait/switch. The sales person I talked to is a liar. I have never been asked to sign/initial contracts electronically where the text differed from what the sales person told me. These are the lies: 1) I could pay with credit card every step of the way. Cash or postal money order was required (no checks, credit cards or other money orders acceptable, electronic payments from one's bank account too many hoops to jump through). Spent over an hour on pick-up and had to go to bank on delivery to get cash despite being told electronic payments possible. 2) advance notice of a two-day window. This never happened I arranged the pickup date on purchase and received less than 24 hrs notice for delivery. 3) they are one company and everyone works together. This is a crock of excrement combinations and decaying bodies (both animal and plant). The pick-up and delivery companies were different and independent of America First Moving Services. Never did America First Moving Services respond to any of my questions or concerns after I paid my deposit. The company demonstrates an extreme form of cowardice, make promises you have no intention of keeping, do not tell the companies you work with that you have made the promises, and then force the people in the truck to enforce the discrepancy between what they told the company that owns the truck and the customer. read more

This was the absolute worst experience I have encountered. Be careful on the "binding quote" given, as they severely undercut the actual cost! I explained I had a limited budget, and provided as detailed as I could a list of items to be moved. America's First calls you the night before the mover's arrival to confirm list, and it ends up costing 2 times the amount. Be careful of the "professional" moving company they contract for you. The moving company broke, damaged, and destroyed much of my daughter's furniture and belongings. One of the movers was not physically able to perform the duties required to move . . . such as lift furniture or carry boxes causing the damage. And the movers had tar-like substances on their hands smearing it on the furniture, mattress, and other items. America's First did not provide the services they promise you . . . they are not with you 24/7 to support you; once the furniture is delivered, you are no longer their client, and ignore/avoid you referring you to the "moving company" for all concerns. And do not give them a date the furniture cannot be delivered before. Despite this being mentioned from the very beginning and being assured it wouldn't happen . . . they tried to deliver several days before, costing more money to have it taken off the truck, stored somewhere that wasn't enclosed, and what furniture that wasn't damaged was filthy with dust and dirt. Avoid using America's First at all costs if you want to ensure your move is quoted accurately, have a mover that is professional and provides quality movers to move your furniture, and someone who will stand by you through the entire process. read more

From the initial booking to the completion of the move, the process was riddled with misinformation, delays, lost items, and damage to my belongings. When I booked my move through the representative, Toni Tarallo, I was specifically told: The total price would be $4,959.39 and that no additional charges would incur. I would have the full truck for my belongings. When I questioned why this was not on the contract, Mr. Tarallo told me that the wording "household items" meant I would have the full truck. The same movers would handle both pickup and delivery. My belongings would remain on the same truck from pickup until delivery. None of these statements were true. In reality, my items were picked up and taken to a warehouse, transferred to another truck, transported to Florida, and then handed over to a completely different moving company for delivery. This unnecessary handling created far more opportunities for loss and damage--and, unsurprisingly, several items are now missing and others are broken. The problems did not end there. On the day of pickup, the crew arrived late and then took an unnecessary two-hour break, further delaying the process. Their lack of professionalism was unacceptable. When my property was finally delivered, the problems continued. The movers who arrived for delivery had not been the ones to take the furniture apart and had no knowledge of how to reassemble it properly. Furthermore, there were only two movers instead of the five who had handled the pickup. As a result, my family and I ended up doing a significant portion of the unloading and reassembly work ourselves. This was not what I paid for and not what was promised. While I was provided with a contact for filing a claim, the phone number does not appear to be a legitimate business line, and my repeated calls have gone unanswered. This complete lack of follow-through only reinforces my concerns about dishonesty and poor customer service. read more

PLEASE READ AND PLEASE RUN AWAY! Our nightmare is too long, so, I am writing to please run away from this company. This company is a perfect example of bait and switch. I initially talked to Blake who quoted us $3454 to move from California to Virginia. The movers (who are contracted out), "Barahonas," immediately said on moving day we would have to pay more because our items were too much and we needed more space, so we were forced to pay an extra $1400. Then they promised us we would receive our items soon after the available date(we had to have them store our items because we needed to buy a home first). We were quoted $250 for storage after 1 free month, but they charged us $ 375. They would not honor the contract. Delivery date came 25 days after our available date, and they made us pay a transfer fee of $650 because the truck would not fit up our street even though they did not even try, they looked at Google Maps, and said nope we can not do it. Very rude movers threatened they would put our stuff in storage and we would not be able to move our items without paying a $600 storage fee and a $650 transfer fee so we were forced to pay $650 more. This was the most stressful transaction I have ever dealt with from beginning to end. It makes my heart so sad that they would treat people like this, we thought we chose the right company after receiving about 12 to 13 quotes. We chose America's first because we were led to believe that they were the top-rated, most honest, most reliable company for moving your home. COMPLETE LIES! We paid close to $6000.00, which was way above our budget, and our items were received in smashed boxes, and one of our dressers was completely broken on top so please stay away from this company and hire one of the others that do not bait and switch. Do your homework and save yourself stress and anxiety! read more