Julian came off like a they owned their trucks but they were just a broker. All good. He gave me ok me one quote, which disabled when the truck arrived, you see they measure in square feet vertically, two rivet lines on truck is about 300 sqft. I had to pay extra and need to go, also I requested a truck with a lift gate, did s not show up, the company that picked up stuff was Us Safe movers,and spoke with Alex who was condescending and rude, made me sign an waiver. uS safe mixing from Las Vegas is terrible! read more

Stay far away from this company. Just read the other reviews. I booked them and then cancelled before my scheduled move due to the horrific reviews. I specifically asked my representative on the phone when I booked if I am able to cancel for a full refund and he said that they would absolutely refund me if they didn't do the move. In the cancelling back and forth emails, they informed me that they record all phone calls. But when I brought up the promise that my rep made, they went radio silent. I told them to send me the call recording and I would find it on there if they didn't want to, but they said their policy is to keep the recordings for themselves and not release them to customers. So they kept my deposit in full for absolutely no service rendered. I'm out over $2,500. In the cancellation process, they were very aggressive and tried to get back on the phone and off email at every opportunity. They told us that they would still be sending the movers to come and facilitate the move even after 4-5 emails back and forth, which was just extremely annoying. The general experience we had is very inline with what you've already read online. They are not honest, hard pushing sales people who are just trying to make a quick buck. They will say whatever they need to on the phone to get you to sign the docs, because they know they control the call recording and don't have to release the recording if it would hold them accountable for any promises made. My recommendation, do business with an actual moving company and not a dishonest moving broker with a customer service nightmare track record. read more

Horrible ! Don't use them We revive our furniture 31 days ( we love move 5 hours away ) Half of our shipment broken or missing . 0 accountability . Overall worst experience ever with a company read more

do not use this pos company. they are a straight scam. just don't use them . don't believe anything they say!!!!!!!! read more

If I could go back in time.....save yourself the drama & $$$$$$$. See the BBB reviews. For some reason, I didn't conduct a thorough investigation on them. Like the other reviewers stated, I called them but it was actually a broker (?)...didn't find out til way too late - ended up with US "Safe" Moving LLC and broken/damaged items, etc etc etc read more

Noah Banks, took my moving request. but when i called to see about the carrier/date/time, he had doubled the price, he added appliances, when i called he was not available.. i told the rep i would not accept their company , america first movings contract. & e-mailed them at the email they provided to get back my deposit.. i also had to state what reason made me cancel their company, i followed the instructions . i contacted them 4 times, after sending the e-mail, i was told by a rep they don't refund company is a after 72 hours, i advised him about the policy to go past 72 hours..here now aug 3rd, this company said they would settle this compliant by mailing me $250... BEWARE !!!.they can not be trusted to move your belongings.. DO TAKE THIS SERIOUSLY!!! read more

I would give zero stars if I could. This company acts in bad faith. I had to threaten them with a "holding my property hostage" to get them to suddenly see that yes I did have a delivery agreement and yes the movers would be there the next day. These sophisticates wanted $300 to unload the truck as "an aces-ability fee" because the destination building "didn't have an elevator." They also said this was on my BOL. Both were false. I again told them they were holding my stuff hostage and hey presto I was all payed up. AF said this was normal and outlined on my agreement. I never received a copy of my agreement which was done via email so I couldn't look that up. DON'T HIRE THEM! read more

There guys are idiots. I call for a quote and they are trying to have extended conversation about their reputation, great reviews, and then price matching on "lousy competitors". It's all about sales manipulation. First I was told of their 30k moves they only have 100 complaints. When I got onto BBB site they had 160+ complaints. When I informed him he said it was bs and that's still great numbers. Then I came to yelp and saw bad reviews. Then the guy just transfers me without saying a word to a manager. STILL no quote. He starts the same song and dance. I was done. Goodbye. This is funny because this is all the result of trying to use "2 Movers". The moving industry is insane. read more

Truly awful company. To be avoided. Sent the wrong information to the wrong person with the wrong details, using the wrong name for a move. Rude in addressing this. Very belligerent, inflexible and full of excuses. Refuse to be pinned down on details of when and how move would be conducted. Important to realize that they don't move anything themselves, relying on third parties, and seem as a result to not be on top of or able to control details of move. read more

American First Moving Company is a complete rip-off. They overcharge for their brokerage services and are extremely unprofessional. Their dispatch team desperately needs training in customer service and scheduling. The company does not properly vet jobs or schedule them appropriately. My scheduled moving window was between 12:00 p.m. and 4:00 p.m., but the movers didn't arrive until around 7PM, which was completely unacceptable. Tiffany in dispatch constantly talked over me and provided inaccurate information throughout the process. Communication was poor, and the entire experience was frustrating. Do yourself a favor and avoid this company at all cost. You'll likely end up spending more money than if you had hired a reputable local moving company from the start If I could give them a negative 5 starting o would waste of money! read more

boo julian, could single handedly destroy this business. rude and aggressive. Poor customer service and is overpriced for what you receive. Would give zero stars if possible. read more

I have never left a review but America first moving was the worst transactional experience I have ever had. Promised me a delivery window and missed it by a month. Then didn't show up on the day they told me. I had to get someone else to accept the delivery and they threatened that person to not deliver on the second date they gave me before anyone even saw the truck. Textbook extortion. When I called the sub because this move was subbed out twice the second sub then threaten me over the phone. Once the move was made had to pay before I even saw a truck the mover then proceeded to just dump everything in the apartment no assembly I have a couch In my kitchen. They were paid to do this. When I reached out to America first moving they basically told me too bad. I wish I never used this company and honestly feel paying them anything is a crime. I feel violated and extorted they used my property as bargaining chips to accept their awful service. Please use anyone else. Don't do this. In addition they tried to upcharge me at every step I added no additional items to my pick up and the first sub requested an additional $1000. Then they tried to deliver before my first available date and threatened to charge me $1200 to not accept. It was written in the contract, I didn't even have my lease yet. All of this and I get an I'm sorry with attitude that I'm complaining from America first moving customer service. This service seams predatory and I genuinely hope the business doesn't last long. Even if I get a full refund I feel that is not enough. If that wasn't enough they damaged paintings and lost the materials to put all of the things they disassembled. I lost a painting, bed, and a tv stand because of this. read more

This company is a SCAM. I was originally quoted 10K for the move. I was told as long as we stay close to 50 boxes at the inventory recheck, our price would be the same. At the recheck we were at 50 boxes, and they said we added almost 50% volume and asked for 5K extra. BAIT AND SWITCH SCAM. At the pickup, they charge extra for glass top, boxing gardening pots (which they now said would be required). The movers were unprofessional. They would literally reach with their filthy hands and grab snacks from my son. We told them to bring the trellises. They said at the end the trellises didn't fit and refused. Regarding delivery, I was told by the sales rep that delivery would take around 3-5 business days. I asked does that include weekends? He said yes because moving doesn't stop on weekends. Pickup was 8/1/2025. Now I'm calling back on 8/5/2025 and this wise ass supervisor is lecturing me on how I only heard what I wanted to hear and now "threatening" them for financial gain. And he's now saying no weekends don't count ("it's government policy") and that he's the corporate office and I'm not allowed to laugh at this situation during the phone call. I have included his passive aggressive voicemail. NEVER USE THIS COMPANY. I will report They're NOT even accredited by the Better Business Bureau but LOOK AT THEIR REVIEWS ON BBB. Google them and see what people say about them on Reddit. I have attached a photo from Reddit post. STAY AWAY FROM THESE SCAMMERS. read more

America First Moving - So many of these throughout Reddit and Yelp. Trust these reviews - Movers Near Me

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Scammers! I hired them for a moving job. They subcontracted it to a third party, who charged me an extra $2,500, and I had to be on the phone for hours when they came to pick up my stuff. The contract I signed with them has no bearing on the third party; they have their own estimates and charges. I had to agree to pay extra, they wouldn't deliver my stuff. Almost felt like blackmail. I tried many moving companies in the past, but never had such a bad experience. read more

This company is a scam!! Robert Moore gave me a quote based on 50 boxes. I was concerned that this was a low amount because I was moving a whole house. Over the phone, I gave him how many rooms and some of the big items. He assured me no problem that he will add an extra 10 boxes to cover me. I've never used a moving company before. Last time I moved was over 25 years ago and used a U-Haul. Sat night a 6p, Jessica called and went over my inventory of which I painfully counted and itemized. That's when I found out my "lowball" quote was to get me in the door. I was now expected to pay an additional $6000. 1/2 now and the balance in the morning with the mover. Having to be out of the house by Monday, I had no choice but to move forward. I asked if I could pay the whole amount then, and she said I needed to pay the balance with the mover. This made sense Sunday morning when I realized I wasn't doing business with AmericaFirst, but the actual moving company named Stanford Van Lines. Everything went downhill from there. I consider this company deliberately deceives its customers with a lowball estimate and lots of discounts. read more

Gave me an initial price of $3800 for a move from IL to TX, 2 days before the move I get a call from someone else and the priced jumped to $8400. I did add a few items but the numbers of items i added was nowhere near more than double. Bait & Switch SCAM. Once the movers arrived they barely spoke English, smelled like weed and seemed like they were bothered to be doing the job. Once it came time to deliver the driver told me that I owed an additional $800 before they would bring my stuff. STAY AWAY!!!! read more

I did not have a good experience. I signed up for moving services, then cancelled a few hours later. I did not read the agreement (which stated that I would have to pay a cancellation fee of roughly $700 to cancel), but the representative stated on the phone, "don't worry, we are not in the business of charging you for services not rendered." When I cancelled, they transferred me to a self described former law enforcement officer with what I experienced as a very threatening tone. I ended up out $700 dollars even though I cancelled within hours (so clearly they did t mobilize any resources that would have cost them money). I would recommend that you avoid at all costs and find a local/direct mover. read more

If I could give O review I would. I should have read the reviews before booking. They are a scam and under quote jobs they hand off to another company. It's not the moving companies fault. Go with the actual direct moving company to pay them what they deserve vs using these scammers who take a percentage of the money to rip you off. read more

Scam alert! America First Moving Company is NOT a real moving company -- they are brokers who hand off your move to random third-party companies. First, they ask for your budget and then conveniently quote you exactly around that number. Once you pay the advance, everything changes. On the day of pickup, they hit you with an extra $1,000-$1,500. In my case, they handed my move to AMB Moving Services. AMB was extremely rude. I was originally quoted $3,290, but AMB suddenly changed the price to around $4,200. On top of the price scam, they did a terrible job packing. My dining table was damaged, and they don't even use a proper TV box -- they wrapped my TV in blankets, and yes, they damaged that too. Do NOT trust America First Moving Company. This whole setup feels like a scam, and their partners are unprofessional and careless. Save yourself the stress and go with a real moving company. read more

America First Moving - TV - Movers Near Me

Everything was fine when we booked with the third party site it's when it switched to this company that things went South I highly recommend you make sure if this company is still in business and ICE hasn't done a raid on them which they should don't get scammed by them they don't care even if they act like they do by commenting on your review. ​​​​​ read more

Stay away from this company! They are brokers and a scam. They change the price on you, because it's an "estimate." They also say that deliveries will be quick, but they say it can take up to 30 days. They do not care about their customers or your materials. Stay far away from them. It's has been a nightmare working with them. read more

Stay away. One of the worst experiences I've had in almost any sector. They picked my stuff up May 30, . They brokered to a company who subbed out to a third party for delivery on the 29the business day. Which was a month and a half of sleeping on the floor and calling them every week having no idea when, where, or if my stuff would ever come. I was only moving a 1 BR between few states . Delivery window salesman told me was "2-10 days" on the phone. Not only did it take 29 business days, the company they brokered to broke some of my stuff on storage, so I had to file a claim, albeit to no reimbursement. I have more details, but I'll spare them, honestly it was just sad. I couldn't imagine being a business and treating customers this way. The value would have been much better spent packing and driving a U-Haul myself. Next time I won't make the same mistake. read more

Stated low price to my clients to get them to commit. Gave price over the phone then day of the move they jacked the price up! Gave back half refund after pushing back but my clients are out money and trying to find a moving company last minute. Its a scam. Do not use them! read more

I want to be fair, but I also want to be clear: this experience nearly derailed our entire move into our new home. In May I received a phone quote of $3,600 after a thorough walkthrough with a salesperson -- I answered every question honestly and disclosed everything we were and weren't taking. That price was competitive and I booked on the strength of it. The first red flag: I was told they'd confirm 2-3 days before the move. They didn't call until the day before, and even then only after I reached out myself. That same call is when the price was revised to over $8,000 -- more than double the original quote, with less than 24 hours notice. I pushed back hard and insisted on holding to the original price, which they honored. The movers came and completed what the original quote covered -- but because the initial estimate was simply too low for everything we had, they could not complete the full move with the time and space available. The next day we scrambled to handle the rest ourselves: a U-Haul, TaskRabbit laborers, and a friend's two teenage sons on a Sunday to get it done. It was chaotic, exhausting, and completely avoidable. The workers on-site were excellent and one offered his honest read: the salesperson who quoted me was likely inexperienced or undertrained. I believe that. This may not have been intentional deception -- but it is a serious operational failure. A gap that large between estimate and actual is not acceptable, and verbal-only quotes clearly don't work. They need mandatory video walkthroughs and better sales training before they cost someone else their moving weekend. I will not use America First Moving again, and I would not recommend them to anyone until they close this gap. read more

Horrible broker experience! They fail to mention they're a broker and only communicate the payment terms which are a huge deposit, second payment can be made by cash or card with a 5% fee and the final payment has to be cash or money order. When I called to check the status of my delivery date they could not let me know and said they would call me back and never did. AVOID AT ALL COSTS and use a direct moving company!!! read more

I agree with everything everyone else has said. I wish I had done my homework. The salespeople are friendly and promise the world but the reality is once they have your stuff they shake you down like the mob. Customer service? Non-existent. One rep called me at 9:30 PM to tell me all the reasons their mistakes were my fault. She wouldn't stop talking and when I tried to talk, she told me I needed to stop talking over her. They treat you like they are doing you a favor and only accept cash on delivery but don't tell you when they plan to deliver until it's too late to get cash. These people should be investigated by the IRS. read more

I don't understand all the bad reviews, we used America First for our move from Pacifica, Ca all the way to Canton, Ma and the movers were speedy and efficient. The move took about 10 days and the price was exactly as quoted. I normally don't leave reviews either but I was so pleased with the services I felt inclined to. Would definitely use their services again, hopefully I am not moving anytime again soon, but if I was I would only call America First. read more

This company subcontracts out to random movers. The group we got was terrible. Didn't show up til 3pm and took 3 days to load. Move date was delayed. Even though they said they'd set up your house, they left boxes that we had marked and put them in the wrong rooms. They broke the very first brass bed that my wife and I bought after we got married. They dented and gouged doorways and walls that we had to repair on our own. Some of the guys and their trucks reeked of weed. I tipped them generously, hoping they would respond in kind by doing a good job, but that wasn't the case. Also, they were hounding me about payment before they did any pick up or drop off, or even showed up at the house. I took care of that, according to their wishes. It was another irritant in a long list of irritants. My wife has moved about 12 times in her lifetime. I've moved 6. WORST MOVING COMPANY EVER. STAY AWAY! read more

First of all! Please know that this firm is not a moving company. They are a brokerage company that will give you movers from Europe, maybe Russia, or somewhere like that. You must pay them an upfront fee before they assign you a moving company. Then they take no responsibility for the terrible company they assign you to. After you give them a negative review, they treat you like shit. They sent Accessible Movers, with a logo that states something like "Making American Moving Great Again," which should have been a red flag. My belongings were picked up on June 18, 2025, and I received my broken and destroyed belongings 2 months later. When I complained about my broken dishes, missing fur coat, and other belongings, they offered me $75.00... (laughing my ass off). Can you believe after they trashed my belongings, stored my belongings for 2 months, and left most of my belongings God knows where, and then they offer me $75.00! Are you f'ing kidding me? I travel for work, and this has been the worst experience I've ever had using a moving company! Buyer beware! read more

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That are rude ! Unprofessional! Jason told me to not listen to my own voice not to listen to him. He repeatedly lied and threatened to charge us more. Absolutely .. do not use them. read more

HORRIBLE!!!! DO NOT USE THIS COMPANY. They will quote you one price and after booking and at tine of pickup it will change and you have NO other option but to pay it. No one will help me get my missing items, even after NUMEROUS phone calls. I have items that were damaged and no one cares. WORST experience of my life. AVOID AT ALL COSTS. read more

My move was a nightmare thanks to this company! Price doubled on the day of the move. Movers arrived in a truck too small for a normal house. Moving from outside Atlanta to Pensacola took three days and we had to rent a truck and load most of our furniture. We later realized that the movers had stolen things amounting to at least $3000 and sentimental value. If not for the confusion and stress we would have realized what had happened and taken legal action!! TERRIBLE SERVICE!!! read more

This company quoted a binding price for my move from California to Florida. When the movers arrived, they doubled the price, stating that my belongings were of bigger cubic footage than the original estimate. This was quite an unpleasant surprise. The movers also took a very long time, 10 hours to load the furniture and boxes from a 1 BR apartment. The furniture arrived much later than the original movers told us. They said it will take one week, when it actually took 3 weeks. For two weeks our belongings were stored in some warehouse in California. However, when I complained about these issues, the customer support representative Vanessa was able to provide a partial refund for some of the issues that occurred. read more

they are thieves! refused to return my deposit of 2k, despite being within the allowable time. They represent themselves as movers, but are actually brokers for real moving services. There is no zero rating, so I can't rate them as low as they should be. They did absolutely nothing for me but take my money. They claim to especially represent veterans and senior, but don't. All they do is take money they didn't earn and maybe make a phone call or two to actual moving companies. read more

Full on Bait and Switch moving company. They quoted and $4200 and the DAY BEFORE THEY CAME they said the price was $22,500!!!! They said that their employee filled out the form wrong!!! My daughter cancelled immediately but the next morning they showed up and wanted to get into the house. NEVER NEVER USE THIS COMPANY. THEY ARE CURRENTLY REFUSING TO GIVE ANY MONEY BACK. We disputed with the credit card company and filed a complaint with the BBB. Next we will go to Claims Court. NEVER USE THIS COMPANY read more

****UNPROFESSIONAL BEWARE BEFORE YOU BOOK***** The only good thing about this review is the booking agent as This is the most unprofessional company I've ever dealt with. There is no care or consideration to the client experience. There is only one person who I dealt with, Mike, who really should be the person in charge. He had great care, knowledge and recommendations. If I could date just him, this review would be a 10/10. Unfortunately that's not the case however. Mike assisted me with booking, he asked detailed questions, took great notes, confirmed and assisted me in switching over to america first. I got a call that the movers would call me 30 minutes before they arrive, that didn't happen but I was happy to get to the move. The moving coming that showed up was not americas first movers, it was a different company that was not apart of the paperwork. There were two people there, the driver, who showed up wrecking of alcohol, I asked was he ok to do the job because I knew that this would be crucial to keeping my belongings safe, and the guys safe while traveling. He said he was ok, when he got to my unit, he said he didn't have some of my belongings on his inventory list. So I suggested we call the company but he begged me not to and said he needed the work and would take care of it. I asked was he sure, he said yes. Half way through the job, he said he was not going to take my items, after I took some of the tables off, and said I'll give them to people I know. I called the company I booked with, and immediately the woman Lisa began to over talk me and insisted I needed to buy more cubic feet. I was trying to explain to her that the movers did not place the items in the truck correctly and I had the pictures to show. She was really condescending and unprofessional in the way she spoke. I had to raise my voice in order to get words in. I wanted her to listen to what was going on because she wasn't at the pick up. She ended up speaking with the driver, and the driver confirmed all of what I said he gave me my phone back because he was upset at how she spoke to him. She then apologized and I explained I get it, ppl try to screw you guys all the time. I'm not looking for any discounts, but simply trying to get what I paid for. The guys took my belongings I paid them, giving them a $300 tip and confirmed delivery for 4/1/25. Fast forward to 4/1/25. I reached out to see what time the delivery would be and was told it would be up to ten business days. That was never discussed, and I asked to speak with someone to get clarity, because my date was confirmed 4/1.. I thought that was a simple solve and immediately I was wrong. Jason, the GM. Got on hot and condescending speaking personally and very opinionated bringing up things that have nothing to do with the move. He was conditioned by Lisa to believe that I was going to be difficult because I'm trying to understand why the breakdown in communication and the reality of things aren't aligning. I was told that I would not lecture him and to answer the questions he was asking. I asked to be heard start to finish so you could be aware of all that's happened so you understand my frustration is not with you. He was belittling and very toxically handling the call. I simply want the information to where my belongings are so k can retrieve them with a more professional team of people. If you care anything about experience, I'd run for the hills. I switched to them because of how awesome Mike was, but have regretted it every step of the way after the initial booking. I don't think being frustrated that all of the things I said to be true to my experience were handled in a professional manner by anyone that I spoke to. This team of people could really use a class on professionalism, empathy, and service.I asked to speak with the owners because I don't think they'd appreciate their reputation being scarred by a few careless individuals but told that they board would never speak to me. I now have to pay an attorney to see this all the way through. read more

FYI: Let's spread the word about America First Moving Company... They are the most unreliable, dishonest, rude, scammers I have ever encountered. You that know me, know I have moved A LOT over the years! Never have I dealt with such unprofessional people... They tripled the cost of the quote I was given and held my furniture on the truck and refused to unload and asked for even more money!! Let's share our experiences and warn others to never use this company! When you call in, they talk so rude and disrespectful to you. They already have your money, so they don't care! They total scam you, once you book! No way would I ever recommend them to anyone! Let's spread the word and protect others! Don't use this company!‍‍ read more

DO NOT HIRE THIS COMPANY!!! Make no mistake, this is not just a complaining review, it's a warning to anyone who is smarter than I am and did their research. I am currently still in this middle of this debacle and I don't anticipate a positive outcome, particularly since each and every encounter thus far has been a well worded and constructed scam to keep me engaged. Nothing but regret! They'll likely respond to this like they have so many other negative reviews, but don't be fooled. If they spent half as much energy doing their job well as they do defending their failures, they might be good. America First is not going to move your things. They will broker it out to the cheapest group they can and you'll be in even deeper darker water. Do yourself a favor and move on to a more reputable and probably more expensive mover. But this company is an outright scam. read more

Frustrating Experience Lessons Learned 1. Expect the quite unpleasant unexpected; 2. Remember, that America First Moving are just the brokers, and the actual move will be done by whoever they subcontract (in our case, it was AMB Moving and Storage); 3. Do not believe ANYTHING salespeople tell you - they lie easily just to make the sale 4. Do not yield to the salesperson's pressure - this is just a sales trick; 5. Demand EVERYTHING you want to be in writing (and even then - don't hold your breath); 6. Read the contract carefully, hammer everything out before you sign and pay; 7. Get all phone numbers for the supervisors of the broker and the movers; 8. Prepare for frustrating experience - unplanned costs, delays, as well as irresponsible, unprofessional, and even rude people. For more (not all) information about our experiences, refer to this link: https://sgeng.d.pr/i/j0KtZr. read more

I'm in the middle of a move and won't name the person who helped me at America Moving--unless my belongings don't arrive or there's an issue--but I strongly recommend avoiding this company. They initially sold me on the idea that they don't tack on extra charges like other movers. However, the moment the movers arrived, they started trying to remove items from my moving list unless I agreed to pay more. Then, unbelievably, they attempted to charge $150 for a box for my couch pillows (which my girlfriend had to insist they wrap with the couch as a single piece), $150 to wrap the couch, and over $250 simply because the truck had to park more than 75 feet from the door. When I pushed back, one of the movers offered a "discount" on the distance fee--claiming, without measuring, that it would be even more expensive otherwise. But he then added, "If you don't sign off on the couch wrapping and pillow box now, I'll go measure, and you'll end up paying more." I called his bluff and insisted we measure. In the end, I had to contact the company's customer service team--who, to their credit, were actually helpful--and they stepped in to have the couch wrapping fee removed. Now, I'm left anxious about whether my belongings will arrive on time... or even arrive at all. We placed tracking devices on our stuff, but at this point, I wouldn't trust this company with anything. I highly recommend steering clear. I'll update this post as the process unfolds. read more