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We had a horrible experience trying to find a reputable transportation company to transport a 17,000 pound truck from Arizona to Oklahoma that we had just purchased. I signed up on a site to get quotes, did not notice sellers DOT number was still visible, which allowed transport companies to look up dot number and obtain companies name and phone number, transport companies started contacting the seller to arrange pick up, outside of the site I was using to get bids, misleading the seller as if they were the hired transport company. This made the process more stressful, and caused confusion with the seller. Quotes I received on the website ranged from $2600-$3300.00 to transport the truck. Pick up window averaged up to 7 days after transport as booked. Each company that responded, I checked their reviews on BBB/google, their business registration on Secretary of State in the state they were located, and checked the operating status on FMCSA site. I was surprised to see horrible reviews on BBB, and some unprofessional responses from the companies and some brokerages/transport companies had no authorization status on FMCSA I happened to come across Amerifreight on google by accident! I checked BBB (4.8 rating), S.O.S (active/in compliance) and FMCSA (authorized brokerage). I was interested in speaking with them; they had the best history by far on BBB, authority on FMCSA. I called and spoke with Lisa Henderson. She was the most informative agent I spoke with, very upfront about what her company does and what to expect during the process. They only use companies with 4.5 star rating, they vet each company before they are assigned. She reassured me that she would be with me through the entire process, from arranging transport, pick up, and delivery. After I signed up with Amerifreight, with in a couple of hours Lisa had found a transport company, that could pick up the truck the following day (12/6/23) eta arrival 12/7/2023 for $1415.00, requiring a $315 deposit at time of booking, and remainder paid to transport company. Due to shady transport companies bothering the seller, Lisa went a step further and arranged for seller to contact transport company to arrange pick up time to ensure the truck was released to the correct company. After seller made contact with transport company set up pick up time at noon on 12/6/2023. I immediately received an update, the driver reached out and introduced himself. When driver showed up to load the truck he called me to confirm last 6 digits of vin to ensure correct truck was being loaded. I inquired about ETA a couple hours later for following day, attempt to arrange for someone to be at the shop, driver responded promptly eta 1-2pm, would let me know better eta in the morning. First thing the next morning I received an update transport would arrive around 2:00pm, which ended up being the time of arrival. Truck was unloaded quickly, no issues, guy was nice, professional, thorough at the time of drop off. Lisa kept her word and checked in randomly to ensure we had no concerns during transport! I'm very pleased with my experience with Amerifreight and transport company. They worked together, went above and beyond to ensure our experience was great!

We shipped our car from Michigan to Washington State using Ameri-Freight. (***We initially signed up with Rapid Auto Shipping about 2 weeks before and their Rep. Ed Hunt assured us that the price would not increase from what he quoted. He gave that assurance several times leading up to our pickup date. On the day the car was to be picked up Rapid Auto Shipping tried to extort another $400 out of us saying there was a problem with the initial carrier.) We then contacted Ameri-Freight, spoke with Robyn, and our car was on the carrier that same day! The price was great and Robyn's communication skills were excellent! She's a true professional in her field. The car arrived on-time (5 days) and it was a great experience! (Especially after all the stress with other brokers that preceded our hiring Ameri-Freight. Thanks Robyn!!!
7 years ago
Went with them for their low rate and positive reviews. Many brokers told me the quote was too low and wouldn't get picked up. Never called with status updates and I had to reach out to get any information. After a month the $1200 had ballooned to $1850 and still not been picked up. Worst of all, I wasted a month and have to start fresh with a transporter. read more
10 years ago
Bait and switch! Lesson learned, do not use a broker like AmeriFreight, go straight to the carrier. I was promised that my car would be shipped from VA to CA for $950 on a Friday. Ended up having to pay $1200 and have a friend sign for it on the Saturday after I left. Found out that AmeriFreight was advertising to the carriers to ship my car for $500, leaving them with a nice $450 profit for doing basically nothing. Price was so low, no carriers put in bids for the car and it wasn't till AmeriFreight raised the price the day before I had to leave did someone pick it up. Of course the price went up so AmeriFreight could still get their oversized cut. Even offered me a military "discount" to initially get me hooked. They were the first to call back when I submitted for quotes, but then became increasingly difficult to contact as the actual move approached. This is the type of company that takes advantage of your inexperience with shipping cars and uses it against you. GO DIRECTLY TO A CARRIER! You will get a better deal and firm dates out of the gate. I will be posting this to the Better Business Bureau as well. I recommend everyone else who has had a similar experience do the same. read more
10 years ago
I used them for my shipment of my car from Huntington Beach Ca to Weehawken Nj and wow what a joke. To top it off I didn't know until after I paid the deposit that they are just brokers. My car took longer than it was contracted for and I gave it to the shipper completely detailed and received it filthy. It was transported enclosed so how was this even possible hmmm interesting. Extremely poor communication and I highly do NOT recommend this company. read more
7 years ago
I am experiencing struggles with the company right now but hoping it improves. My score could change based on my experience.
11 years ago
MA to CA (parent payer / millennial owner) For anyone who hasn't shipped their car before - be on notice that this process is far from transparent. The first thing you'll need to contend with is poorly designed websites. These sites are laden with terminology that a non lawyer or someone not in the shipping business will find hard to understand. The main points are: you pay a broker like AmeriFreight a $250-400 fee to find you a carrier whose driver(s) will transport your vehicle. This intermediary fee is quite high but necessary until there is an Uber like app to match owners with drivers. AmeriFreight has a veterans affiliation (which I liked). They have a relatively easy exchange of quotes and contracts - but both could be improved with some info graphics - the message is you'll pay more for: having your car inside a truck (as opposed to on a open rack like trailer), for definitive dates, to carry the car to far flung rural areas. The number of options is dizzying and you'll not get many specifics that can be reassuring: where the truck / driver is based, how to contact that person, where the truck / driver is licensed, who owns the company. Although most of the business is phone oriented - there is an over reliance on phone messages, and lengthy cryptic eMails. Texts would be better especially for West Coast people who are getting these things at 4a-7a. Now a warning - after paying a broker fee I was contacted by another company asking for a smaller $115 fee. From the message it appeared this was so a driver would agree to pick up the car. That required a fraud claim to my card issuer - and because your information is shared you can assume this business is awash with identity / information protection issues. Despite many voice messages and a few eMails - most of the communications were misdirected towards the person paying not more helpfully to the person who directly has the car. We did make a destination change from Tucson to San Francisco - but many weeks later the various links in the chain couldn't sort out addresses, who owned the car or when / where the final delivery was supposed to happen / a simple Google Maps pin drop appeared to not be a business practice. At the end the local drop driver was going to every possible alphabetical variation of our home address even when the drop was at a truck laden industrial pier. Every call to 'see how things went' from Atlanta to Los Angeles was very confusing and elliptical. In the end we think the car came across the US by train - something that would have favorably influenced our limited choices because of environmental reasons. These companies could do more to equate monetary value (trains are cheaper) with environmental advantages. In the end the car arrived in perfect condition, at roughly (+\- 5 days) the time it was expected - so the process worked. There is very little price negotiation, few choices and lots of hard to follow entities: the carrier we used was identified variously as 4 separate LLCs sometimes in the same pick up receipt. Unless you directly connect by phone - and most numbers are indecipherable - you'll be wading through automated phone directories filled with mostly male names - the people you talk to will ask you for almost every detail. A veterans owned woman enterprise could make a HUGE difference, as could a few interns with texting and social media skills. If you think renting a car is sometimes headache inducing - this process is 10x worse. AmeriFreight did what we asked (specifically) and should be recognized for trading discounts for honest reviews. They also employ some women (our agent for example), and they care enough to follow through. In a very imperfect and customer unfriendly commercial world - AmerFreight did stand out (and did not engage in poor monetary transactional etiquette). I think a firm endorsement from USAA would make this an obvious choice for many people - adherence to that organization's mission, values and business expectations would be awesome. A simple photo of the trucks / drivers they use would give customers a better idea of what was happening - and attention to the most basic details before reaching out to someone would make a huge positive difference. The hypothesis of many in this business is that this vehicle transport need only arises once (or infrequently), it would be great if these companies took a more empathetic approach. So I would work with AmeriFreight again - I'm optimistic we'll both do better next time. read more
8 years ago
Do not trust this company. I was initially quoted a variable rate of $625. I understood that this could change depending on which carrier decided to take on the job but I received a phone call saying that my price was now $1350. That's an increase of over double. I even called the manager to discuss this and after some run around he just said "you have to pay attention to the quote" because I wanted the pickup to be between a 48 hour period of my requested date. He also told me that I'll run into these rate swings with any company, which is absolutely false because I just booked another carrier for a set price with an exact date of pickup. Absolute horrible customer service and flat out liars. Look elsewhere or else you'll be paying more than double what you initially thought you were going to pay. read more
12 years ago
I set up my order to ship my car from LA to NYC more than a month ago and I'm about 5 days away from my move and I still haven't heard back from my agent, Graham, about whether my carrier has been confirmed. I've left voice messages to him and a manager to get back to me, but have not received any replies. This doesn't make me confident about their responsiveness if anything happens to my car during the move. read more
5 years ago
EASY, RELIABLE, HONEST. Amerifreight deserves 5 stars for our recent car transport from California to Florida. The agent, Chris, kept in contact and answered all our calls even with the west coast/east coast time difference. The driver of the transport vehicle was very accommodating in arranging pickup and flexible on time and we were kept constantly apprised of estimated arrival for pickup AND delivery. Our car arrived safely in great condition and delivery was also easy and we were kept informed. There was one extra day needed due to other vehicle owners not arriving to pick up their car, but our AmeriFreight agent Chris and our driver were always easy to reach and kept us informed. We were very pleased with all details and knew that a cross-country trip with multiple delivery sights and weather conditions could hit snags, so an 8 day period instead of 7 days estimated was completely within reason. High marks to all involved and highly recommend this company. We would definitely use them again. read more
11 years ago
It took about 2 weeks to pick up and deliver. The car did have some scratches on the hood when it arrived. Called amerifreight, I was told that I should contact carrier. Carrier said, they are not responsible. So yeah, looks like I am going to have to pay for this. Even though I did take the extra $100 insurance from amerifreight ... i guess this is standard read more
8 years ago
My car was picked up 4 days late and shipped to a place 4 hours from my location bc they claimed there was no one going to my location. So on top of moving my whole life across country, I had to deal with finding a way to get my car. On top of all of this I still had to pay the price I was quoted as if it were delivered to my door. The worst part is that Danielle, my contact with AmeriFreight asked me to write her a review acting like she had no knowledge of the 10+ calls and complaints I had with her. DO NOT USE THIS COMPANY read more
7 years ago
Melissa was a really great representative. When I first called her, she explained the entire auto freight industry to me which was incredibly helpful. I actually decided against shipping my car at first, but then a few weeks later, changed my mind and gave her a call. She was willing to work with me in order to get the price I wanted. Then, she matched me with Zee Freight out of Texas for my service. Couldn't have picked a better vendor for me to work with! Zahran could not have been more communicative, kind and thorough-- and he delivered my car early. I would trust him over and over with my car. Overall, a great experience!! read more
8 years ago
Over a week ago I got a quote from Amerifreight. I called the contact person and left a message that I wanted to book a transport. No reply. Called again, no reply. Sent an e-mail. I got a reply that said he (Ben) would call me the next day. No call. Tried at least 4 more times. Tried calling the company direct was on hold over an hour. Sent an email to the company, no reply. It has been 8 days since the quote and my first call and no calls from anyone. What happens if you have a problem? You cannot get anyone on the phone. Booked with another company, Ship a Car. They called me right back, is in constant contact with me. Great customer service. I would think twice about using Amerifreight for shipping your car! read more
10 years ago
The agent Jorge answered your questions promptly and in a polite manner (which is good!) Destination: IL to CA 1. Huge Price Hike The sales rep gave you a good bargain before you made the order. However, AmeriFreight didn't tell you anything about $350 of price hike after you wait for 7 business days. 2. Long Holding Time It's not guaranteed to get your car within their promised dates. 1-7 business days + 3-5 shipping days. I got a car shipping deal with a thousand (including insurance) before I made the order. AmeriFreight told you to wait for 1-7 business days. I called them to check the shipping status regularly, they keep telling you that they haven't found the driver yet. On the last day (7th business day), they finally found a driver for you, with additional $350 charge (total about $1400). The second bargain was a bit less but still with additional $235 (total about $1200) The reason is because they charge $290 for the commission fee and give only the small portion to the driver. If you make a reservation with them, they may not pick up your car on time, and with the additional huge price hike. They canceled the order right after I posted the review. BECAREFUL WHEN YOU MAKE THE RESERVATION WITH AMERIFREIGHT. read more
8 years ago
I gave three stars because Amerifreight charges way more than most companies to find a carrier. The carrier that picked up and delivered my car was awesome. On time and got my car from SF CA to Dallas TX in 4 days, very quick! However my driver said I overpaid by $300. I paid $700 to the driver which is fair but he said I should have only paid $100 for the service to find him rather than the $320 I paid. He also said I shouldn't have been sold extra insurance which I paid $80 for making it a grand total of $400 just to the agency, which is more than 50% of what the driver made to drive my vehicle all that way. Needless to say, I will go directly through the carrier next time and not pay the additional $400 to find an agency. Danielle was professional and did her job, but whoever makes the prices is ripping people off. I found other companies who do it for less after I signed my contract but it was too late. read more
8 years ago
The quote ended up being a "come on". When it came time to actually lock in a transport company the cost was increased by over $350. Furthermore the transport company booked for me had the worse performance and customer service I have ever received from any company. AmeriFreight misrepresented on how rigorous they are in vetting their carriers. I paid over $350 higher than initially quoted, the deliver was later than "promised", l was lied to several times by the transport company, and am still waiting to hear back from them about the horrendous service. I would stay away fro both companies. There must be better service and people to work with at these prices. The scam with the gap between the estimate and the actual cost shoud be investigated. read more
12 years ago
BAIT AND SWITCH TO THE MAX! ZERO STARS STAY AWAY Received on line quote of $995. Discussed terms on phone. Then heard nothing. Had to initiate all contact. AmerifFreight found a carrier outside of the requested dates. Suddenly found a carrier but now the cost was $300 more without explanation. In addition, to get $50 off, I was asked to leave a review once the car was delivered. Now they want me to leave more than 1 review stating that is what I agreed to. DO NOT TRUST THESE PEOPLE WITH YOUR CARS! read more
8 years ago
Great customer service. The driver was courteous and friendly. Only negative is my original quote which brought me to this company was $708 and my shipping charge was north of $1100. I was in a time crunch and by that time did not have any more time to shop around. read more
12 years ago
Amerifreight was able to find a carrier to transport my Buick Park Avenue from Ohio to CA. Because the car was a bit out of the way, it took longer than expected to find a carrier that would do it at a discounted rate, but they did help me save money with a discounted price and the carrier was honest and the car arrived in good condition. I worked with both Jorge and Graham and they were always accessible by phone and stayed on the job until the car was delivered. I would use their service again. read more
8 years ago
Shipped a car from Maryland to California. Worked with Allison - no issues. The car arrived on time and in good shape. Cost was higher than I anticipated but I did ship during busy time of year: summer. read more
12 years ago
One thing to keep in mind with these companies is that for the most part, they are auto transport brokers, so it may be possible to achieve better rates if you are able to contact individual shipping companies yourself but for most of us, this probably isn't realistic. Overall they provided great customer service and took the time to explain the why the entire shipping process works because, if you are like me, you may have little to no idea how the process actually works. In hindsight it would have been helpful to know while searching for quotes that an availability date is not the same as a pickup date. I became a little worried when i hadn't heard from Amerifreight for over a week after my initial availability date but upon contacting Jessica, she was able to ease my concerns and assure me that we were still on track. my initial online quote was $1100 for transport plus the $250 brokerage fee(this is including the $50 "discount" for writing this review) but the only truck we were able to find was for $1400 so we ended up spending a bit more than we expected. The shipping company they set me up with was excellent (aurora auto transport from Maine, i believe) the driver was extremely professional and very helpful and flexible with both pickup and delivery. Ultimately my car ended up being picked up early and thus delivered before i had arrived at the vehicles destination. This was not an issue, and the driver was able to accommodate me quite easily. Overall, it was a great experience. read more
5 years ago
This is our second time using AmeriFreight and the process is made very simple and relatively straight forward. You are presented with many options on packages, prices, insurance, dates you would like to have your cars shipped/received etc. Danielle Roth is always very quick to respond and was helpful with all of my questions with order number 1501997938-BZ and our two cars. The only reason I am not giving a 5 star review this time around is due to the fact that communication from other members of the AmeriFreight team was slightly confusing for me as a customer. Being contacted via phone at 1130pm to confirm if I was moving forward with a carrier I had already approved was slightly confusing and from someone other than Danielle. I realize moving quickly on a carrier is necessary but following up to make sure my drivers license was sent that late in the evening was odd. After all of that (and having already paid), the following day I was told the carrier would be unable to take our cars. Luckily, Danielle was able to make it all work with no price/date changes which was a relief and I am grateful to her for that. Finally, I had to reach out to the carrier myself to confirm if they were indeed picking up on the day that I was told as I didn't have any contact about it until after I had followed up with the driver myself. Otherwise, the cars arrived perfectly and ahead of schedule. read more
10 years ago
I had a really great experience with this company. I needed to ship my car during the "busy" season, so it was hard to get a hold of someone at first, but then they really came through. Got a discount because I called back fast after receiving my quote. Pick up was smooth and so was delivery. I'd definitely use them again. read more
11 years ago
I received TONS of quotes from different car relocation companies. AmeriFreight not only offered a low estimate but had an excellent BBB rating so I thought I would check them out. Ali Miller was very efficient and informative of my options and made the whole process COMPLETELY painless. My car was picked up from my apartment in Philadelphia exactly when I was told it would be AND the company I was paired with was so flexible I did not have to give them my destination address until the day before delivery! The driver even dropped off my car right at my hotel in Los Angeles!! I STRONGLY recommend working with AmeriFreight. I was not charged a penny more than Ali told me on our first call and everything went exactly as planned. Ali called me a few times during the process to make sure I did not have any questions or concerns including checking in with me before my car was picked up, after it was picked up, before it was delivered and after it was delivered. I could not be happier with this process. read more
10 years ago
So far, so good! For the past week I have working with Lecia and she has been so nice and helpful. I was worried about getting my car picked up on time with a good price and we worked things out. My car was picked up today and the driver was very very nice! I thought this process was going to be more difficult but it wasn't, they made it pretty easy. Just call ahead and listen to their standard rules so you can prepare yourself to have your car shipped. read more
6 years ago
STEER CLEAR OF THIS COMPANY! I was duped by the seemingly nice representatives and their insincere attempt of "thanking" healthcare workers on the frontline of caring for covid patients, by their waiving of their brokers fee of $200 off of the shipping price. They had me wait for 2 days even through I attempted to call and email them several times and was told they could be reached right away. I don't have 2 days to waste but they have no true customer service or professionalism to execute their work in a timely manner. So again I waited 2 days before a link was even sent so I could send my credentials to qualify for their falsely advertised patriotism (May I add they are also so emboldened as to say they challenge their competitors to do the same but yet don't have the integrity to back up their own pledge!) When it came down to asking for a ton of information they had no issues in doing that and wasting my time, but when it came time to follow through with their verbal promises, that's when the smoke cleared and suddenly no one could be reached. Not by their personal emails or via their personal phone numbers. I worked with Bobbi, David, and Melissa. Very disappointed and regret trusting a shady business that seemed to have good reviews. Avoid! read more
10 years ago
Delivery from CA to NC I used AmeriFreight's 15-day window pick up which helped bring down the cost of the shipment by a couple hundred dollars. This service also takes AmeriFreight pretty much out of the equation, all they do is collect a fee for listing your vehicle for pick up with another trucker or trucking company (a $200+ fee I might add). It was much more prompt than I thought it would be, but my car came under contract fairly quickly; that was the good part about this process. The not so good part was the part where I was told I would deal with one rep the entire time and then was contacted on several occasions by someone I had never spoke to before, in regards to my car. The company that ended up picking up and delivering my car had their brand new truck end up getting a cracked engine; which I'll admit isn't their fault. However this caused a delay in the delivery of my car, for it not to arrive until Christmas Eve! I know that its not Christmas Eve everyday, but this was really frustrating when I was expecting the delivery to be the 22nd, after they picked it up on the 17th. They also didn't offer any type of discount (such as 10% off for the late delivery). All in all it was an okay service, though I am not sure if I would use AmeriFreight's 15-day window pick up ever again. If I have to ship a car in the future I may give their regular service a shot. read more
6 years ago
On April 30, 2020, I made a reservation to haul my Acura RDX from South San Francisco to Texas. I was assured that the car will be shipped without any problems. I tried following up to get a confirmation in May for a June shipment but was told that it was too early to schedule one. Again I followed up beginning of June to check for any updates and again was told it was too early and that I should not be concerned. 2 days before the shipping schedule - no calls and no follow up. On the day of the scheduled shipment, I have to initiate the call and was told that they are working on it. I called the next day - Tuesday and again they could not tell me when my car can be shipped. 3 days later.. again they could not confirm shipment. It got really frustrating and when I spoke to the customer service, they made me feel it is my fault and that they can't do anything. And if I want it shipped it will cost me $1000 over my original quote. They claim to be reputable and reliable but should warn you - don't use this shipping company as you will be stuck having to drive the car instead. read more
10 years ago
Graham was my contact from the beginning of the process. He was very good at setting expectations for both price an timing. There was some "price creep" from the original quote but I was told that may happen given my pick up location and destination. He kept me informed during the process of finding a carrier and assured me that he was available should there be any issues. The carrier turned out to be great and delivered the car on time and in good condition. All in all made an uncertain process very comfortable. read more
9 years ago
1501556375-TR Who can you really trust. I needed to have a truck transported to Mississippi from Lawerence, KS. What I found was not to believe the initial quote that they gave you. For those that use this company, please be ready for the bait and hook. Fortunately for me, I was able to get my vehicle transported with no incident. Please be prepared to pay a couple hundred dollars more than they initially quote you. read more
6 years ago
I would have given Amerifreight 5 stars but their rep or sales person, Harry, went missing in between the original setup call and delivery of the car. When I originally spoke Harry, he said to call or email him if I decided to add additional insurance for transport. Called and left two voicemails as well as sent an email and received no response. I gave him the benefit of the doubt and thought maybe he added the additional coverage and just didn't have time to call to confirm. When I finally received the call to arrange the vehicle pickup, I found out the insurance had NOT been added. Luckily, I was able to add it while arranging the pickup. Harry has called me twice since the car was delivered with no mention of my voicemails or email. In addition, I had informed him that I was not at the delivery of my car but that I trust everything went well. I would think he would call my mother in-law to check on the delivery since that information was given to him and she signed the delivery paperwork. Other than that, Harry did explained the details of the transportation transaction and that was appreciated. read more
11 years ago
Amerifreight found a carrier for me really quickly. Within the hour. My carrier was A1 Trans. Everything went smoothly. I actually got my car 4 days sooner than they estimated. Which was really nice for me. But I wasn't notified until the day before. So I had to shuffle my schedule a little. read more
6 years ago
I worked with Lecia at AmeriFrieght. I started this journey of trying to ship my car on February 15th, 2020. The only reason why I chose AmeriFrieght was based off reviews online. My overall experience was horrible. AmeriFrieght reached out to me once to fill out their paperwork with my personal information and never followed up afterwards. The original quote for $971 that I was sent Lecia said to me over and over the quote was not sent from AmeriFrieght. I sent her a copy of the email that looked like other emails that were sent from AmeriFrieght. She still said the only quote she sent was for $1071, and she believed that price was too low and no one would pick up my car. Today March 19th, 2020 is the first day anyone has reached out to me since I setup an alert for my car to get picked up. I specified on my paperwork the latest my car could get picked up would be March 9th, 2020 so their first contact being today doesn't make sense to me. They're many other shipping companies you could use. I would recommend doing the work yourself and speaking directly to the person who will be driving your car. Do not go with AmeriFrieght. read more
7 years ago
Ms. Tara was Awesome! She helped get my car shipped and it was shipped in three days! She also provided me with a military discount which was awesome! If you do choose AmeriFreight, be sure to request Tara. read more
12 years ago
We had a tough route in general as most companies don't go north this time of year. Justin worked hard for us to find a company that would accommodate not only our dates but some extenuating circumstances as well. The car was arriving before us and he worked to get them to hold the car and deliver when we were available. Felt that this company was trustworthy. No surprises in the cost. Contact was easy and received quick response. Overall, would recommend Justin and Amerifreight. read more
11 years ago
From my experience Ali who helped me has been very good in accommodating me in the transportation of my truck. Unfortunately I had issues with the delivery of my truck, but that was on the carriers side. Ali is helping me in getting these issues resolved the best she can. I just wish the carrier they use would take full responsibility for the damages of my truck. Now I am going thru a lot of hours trying to get these repairs done and out a lot of money. I do recommend Amerifreight, however make sure that when they drop off your vehicle to spend hours inspecting your car before you sign off. In my case the carrier was in a rush to just drop it off and get out of their (like he was hiding something) so we felt pressured and rushed to do a full examination of the truck. Plus we were told we have 48hrs to look over the truck and wash it to check for any damages. This is NOT the case. read more
9 years ago
Used this service provider twice in 2 states (FL and TX), both times they delivered as promised. Car is always picked up and delivered as agreed. This company has been upfront with cost expectations. read more
12 years ago
I scheduled to have our truck picked up on the 21st and it wasn't picked up until the 29th. I have to call them every single day to get an update. Was originally quoted for 1495 and end up paying $1750. There are couple of instances where I've been told that I will get a call back, but never did. Aside from that, the company that moved my truck did an awesome job. It only took them 3 days to get from Fl to Ca. I'm glad that they hire reputable company to move my truck. That makes up big time for the delay in pick-up. read more
12 years ago
Amerifreight arranged the shipping of my car from California to Georgia, although the actual shipping was performed by a third party. Dealing with Amerifreight was really straightforward, and I didn't have to waste a lot of time with it. I was put in contact with a particular agent, and I had a direct phone number and e-mail address to him. He was prompt in returning my messages. Amerifreight gave me an initial quote of $940; however, the shipping company insisted on about $100 more than that. I guess this is typical. We could've held out for a better rate, but it wasn't clear that we would necessarily get one, and I was told that $200 or even $300 isn't unheard of. The agent tried to negotiate with the company but there was no budging. We were given a window of about 2 weeks for pickup and within 10 days for delivery. The pickup occurred just a few days into that 2 week window (as expected since I was told we were on a popular route), and the delivery occurred just about a week later. read more
11 years ago
My experience with Amerifreight was wonderful. Lecia, my primary contact person, was helpful and knowledgeable and answered me promptly whenever I had any questions. Additionally, my car was picked up exactly when I expected and dropped off even earlier than expected!! I would absolutely refer this company to friends and would use them again. read more
11 years ago
Slow start and amazing finish..! Josh at AmeriFreight was knowledgeable and responsive and worked to get me the best rates and service available. Because of my vehicle, finding a carrier took a bit longer than expected, but Josh delivered with an exceptional carrier and negotiated a great rate. My vehicle arrived in Texas 2 days after being picked up and Josh and team stayed involved throughout the whole process. Happy to provide my recommendation of Josh and AmeriFreight read more
More info about AmeriFreight Car Shipping
205 Greencastle Rd
Ste A
Tyrone, GA 30290
Directions
(770) 486-1010
Call Now
Visit Website
https://www.amerifreight.net
Payment methods
Does AmeriFreight Car Shipping take credit cards?
Yes, AmeriFreight Car Shipping takes credit cards.
Other Amenities
Does AmeriFreight Car Shipping have free WiFi?
No, AmeriFreight Car Shipping does not have free WiFi.
From the Business
Specialties
AmeriFreight is a top-rated car shipping company in Tyrone, GA. With 20 years of expertise, we connect you with vetted carriers for reliable vehicle shipping. Our experienced team has shipped over 100,000 vehicles and earned thousands of five-star reviews. We have extended hours and dedicated teams to handle the specifics of your auto transport needs. We offer door-to-door service, guaranteed pickup times, open and enclosed auto transport, and much more. We want to be your trusted and reliable car shipping partner!
History
Established in 2004.
AmeriFreight has been a game changer in the car transport industry since its launch. We are a logistics company that specializes in transporting vehicles across America. We also provide vehicle storage for customers.
Meet the Business Owner: Sameer I.
We offer Discount Auto Transport rates, together with exceptional customer service and the best protection in the industry.
More Info
Hours
Ask the Community - AmeriFreight Car Shipping
Is this a trustworthy company?
I can't attest to the trustworthiness of the company but I csn tell you that they will find you a carrier and you will more than likely pay more than their advertised price.
Review Highlights - AmeriFreight Car Shipping
“Lecia was very personable, straightforward, and approachable.”
Mentioned in 22 reviews
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Why does Yelp recommend reviews?
605 reviews that are not currently recommended
The reviews below are not factored into the business's overall star rating.
12 years ago
I researched online, as I always do first when entering new territory. As a result, I then called AmeriFreight. Lecia assisted me in understanding what would be involved in shipping my car to my Mom in Maine, who needed a car within the next couple weeks. Lecia answered questions honestly about what would be involved, and I was confident in dealing with AmeriFreight. We confirmed some things by email and finished setting things up for her to search for a truck to transport my car. Lecia called me about a day later and had located a driver, but I was not able to get my car to the pickup location that soon. Lecia understood that and said she would keep looking for the next opportunity. Lecia called me again in a couple more days just to keep in touch and confirm she was still looking for a driver for us. Things had changed some at my end, and I told her there was a chance I wouldn't be shipping my car after all if we ended up buying a car for my Mom from someplace nearby to her. I told Lecia maybe she should put my request on hold until we figured things out. Lecia was very understanding and said to let her know when I wanted to reactivate my request. After several days, we determined my car was still going to be the best way of meeting their needs, so I called Lecia, and she picked up right where we left off and began looking again. The very next evening, on behalf of Lecia, George from AmeriFreight, called me with an offer to ship my car the next morning. The pickup and dropoff locations I had given for each end of the shipment would involve some travel for us but I had figured these would be fairly easy to access with a large truck and trailer. George told me right away that the driver's fee was a little more than their initial estimate of shipping costs, so I needed to decide if I wanted to do it or not. I considered the increase and asked if we could negotiate any closer delivery points to the pickup and dropoff locations I had originally chosen. I said I would be willing to pay the extra amount if the driver would pick up my car very close to my home and also deliver right to my Mom's home in Maine, since their current car had gotten very untrustworthy, even for short distances. This would save them and me together, almost 60 miles of driving to meet the truck, plus another driver and vehicle to get each of us to or from those locations. George called the driver, made our offer, and the driver agreed. We had a deal, I signed the contract and sent a scanned copy to George by email, and he provided the contact number of the driver so we could communicate directly as needed. The driver, DR Transport, called me and we arranged for pickup right from my home the next morning by 11AM and delivery right to my Mom's home sometime the following day. WOW. DR Transport's driver and an assistant came at 11am, took pictures and filled out a form noting some minor paint damage on my car (at 15 years old, with over 200,000 miles, it was in good shape for its years, but it wasn't "mint condition") and then they loaded it up on a single vehicle trailer. It was getting individual service all the way to Maine! I rested easy and was confident that AmeriFreight had done their homework and DR Transport would take good care of things. The driver and assistant were super nice guys and comfortable to deal with. They delivered the car to my Mom's home the next day, almost exactly when they had expected to arrive. The car was unloaded and inspected by both parties, payment was made, forms signed and provided to my Mom, and the whole process was finished. I admit that my greatest concerns had to do with letting a car I've trusted for so long be put in the hands of total strangers and go off down the highway. But honestly, by dealing with AmeriFreight, my concerns were alleviated and I rested easy about it. They handled my private information responsibly, put in time searching (TWICE,) located a responsible driver, informed me of everything I would need to do, cautioned me about things I shouldn't do, and didn't just disappear once I had paid my deposit and shipped my car, instead following up after the fact to make sure all was well. And to think, I was seriously thinking of driving all the way to Maine myself and then flying home. I would have lost a few days time and work, probably some sleep, and added another 900 miles on the car, not to mention leaving some family and home responsibilities to others to others during my absence. I give AmeriFreight and DR Transport A+ marks and if I have to ship again, I'll just call AmeriFreight, have them check with DR Transport first, and then just relax and then let them set it up for me. This was WAY easier than I would have thought read more
6 years ago
Ok, So the first thing you need to know is how this business works. There are truckers throughout the US who make regular runs. Depending on how busy they are and the location of your vehicle, THAT ...and only that is what sets your price. There are a ton of brokers who post the opportunity (your request for pickup and delivery). The truckers all scan the same posts and then choose the cars they pickup based on the price you are willing to pay and if it fits their route. One day a truck might go cross country for $1,200, the next week if the same trucker is busy, it might cost you $1,800. The brokers have absolutely no say on what the truckers will take. It is 100% the decision of the trucker. Brokers who offer less prices are just trying to get you locked in and then up the price. If by the unlikely chance there is a truck who is willing to take their lower price, then you possibly would get that rate. That's a dice throw and you don't want to end up with a guy in a pickup truck with a shoddy car trailer hauling your late model luxury car. If not, you will wait as long as it takes for you to get a legit truck to take your offer, or, as they all do, the broker will call you back after a few days and tell you that you have to pay more. So what makes Sam at AmeriFreight better than everyone else?..because she is an honest woman who gave it to me straight from the start. I had plenty of time with this car, so we initially posted the offer relatively cheap. Sam was completely honest with me on how we might get lucky but if we didn't get a quality taker on the price within a few days, we may have to up our offer. Sam was awesome with her communication and was willing to discuss options at any time. After 4 days, we decided to raise our offer slightly. Mind you, she could have come back with a higher number than we ultimately offered and guaranteed her comission but instead she was looking out for my best interest and upped it a little at a time. So after a week we put out a slightly higher number and got a taker within a few days. Mind you, everything is flexible when you are trying to get the best price, so unless you want to pay top dollar, which will pretty much get you your car EXACTLY when you want it, then you have to be flexible. They picked up the car the next day and said the trip from Fresno CA to CT would be around 7 days. Turns out the car was picked up by a local hauler who brought it to Southern CA for the long haul truckers. It sat there for a few days but then a wonderful guy named Steve and his wife picked it up. The dispatcher co-ordinated the pickup and Steve and I talked two days before delivery to schedule an exact pickup location and time. The car ended up taking around 10 days from the initial Fresno, CA pickup point Fairfield, CT drop off, but having good communication made the whole thing go like clockwork. My suggestion is to save yourself a lot of headaches and go with the AmeriFreight company. Be sure to ask for Sam and her team. Tell them you read this review and want the straight story. Then take their advice when they give it to you. FYI, they don't take their commission until your car is scheduled for pickup! Most of the negative reviews in this business are because of the hustle the brokers give you and you always feel like you are being lied to and upsold. This was a great experience. Last, Don't believe any reviews you read other than on Yelp. All of the others are untruthful paid reviews that the companies put up themselves. Check the difference between their reviews and Yelp's and you'll find the truth. And don't pay attention to the cry baby's who don't understand this business and complain about things they didn't ask about or clarify on their own. Jon read more
12 years ago
We moved from Utah to New Hampshire for employment. I was certain that I was not going to drive my family and cars across the country given that I only had a short window between terminating one job and beginning the next. I sought out all methods of having our two cars transported to New Hampshire. Doing web searches, talking with friends and colleagues, I quickly became discouraged. There was no guidance and it seemed that many companies turned out to be frauds. I read that companies were paying to have positive reviews posted, others were fakes and some simply outsourced the job to un-knowledgeable third parties. I became so distraught that I looked into rail transport and other means. However, none of these were available to our destination. I began making calls and receiving quotes from many companies online. I finally stumbled on AmeriFreight via the BBB. I sent them an email and actually received a call from a PERSON, Graham. He was very knowledgeable, honest and friendly. He helped me understand the process of auto transport and clearly explained his role in the process. He made no false promises and I felt that I was speaking to a real, honest person. That, along with the reviews I read, made me contract with AmeriFreight. Graham clearly explained to me the different options for shipping my cars: covered or not, closer pick-up times and protection/insurance options. He worked with me on my tight moving schedule and we agreed on a pick-up window. Well in advance to that window, he found me Green Way LLC Transport, who agreed to move our two cars. I have a small SUV and a passenger car. Green Way was on the spot in communication and professionalism. All along the way, Graham from AmeriFreight kept in touch and ensured that my communication and interaction with Green Way was on target. The day prior to pick up, we actually had to change the pick up location by 30 miles. There was no problem in contacting AmeriFreight and Green Way short notice and they agreed to meet us at a new location. The pick up went smooth, professional and was right on time. Along the transport, we kept in touch with the carrier and with AmeriFreight. No issues. Our cars arrived right on the day promised. We actually were not able to pick up the cars on the delivery day and AmeriFreight and the carrier arranged for our cars to be stored for two more days. For pick-up, we were again accommodated beyond the call of duty, having the storage person come out and meet us to hand over our cars two hours after their closing time. In summary, I am simply amazed by the professionalism, honesty and overall accomplishment of AmeriFreight, and Graham specifically. Our cars were dealt with perfectly, we were accommodated beyond the call of duty and there were absolutely no surprises or issues. There was no damage to the cars, delivery was on time, communication was honest and professional. We were always aware where the cars were, could always get with touch with AmeriFreight and the Carrier, and had absolute peace of mind while our cars were under way. Price was very reasonable and right on par with other quotes. Our final price even included two days of storage after arrival on location. I highly recommend AmeriFreight and only wish it would have been easier to find our about them in the first place. I hope that my review will help convince you of using them for your transport needs. I would be happy to answer any questions. read more
12 years ago
AmeriFreight was recommended by a friend who had good luck with them. This was not my case. They put me in contact with Aztrans, my carrier, and the whole experience has left me with a bad taste in my mouth. AmeriFreight first tried to tell me that the cost of my shipment would be $100 more than the quote that I received online -- something that my friend also experienced. However, after haggling with them (which I would have preferred NOT to do) they agreed to honor the online quote. Regarding shipping, I was originally told that the car would be picked up on a particular date. However, last minute, that date was moved several days earlier. This wasn't horrible, but it was inconvenient. Then the real problems began. I repeatedly told AmeriFeright that I would not arrive at my destination until later that month. They told me that the carrier would keep my car at their lot and that all I had to do was PAY for a cab to go pick it up. I thought this service was supposed to be easy? Door-to-door? Why should I take the time and pay the additional money to pickup my car 15 miles away? Thus, AmeriFreight agreed that the car could be kept at the carrier's lot ("for free" they said, trying to make me feel privileged) until my date of arrival. Unfortunately, the day I arrived at my destination, I soon found that one of the Aztrans drivers was keeping my car at his HOUSE and that the keys to my car were IN his house. This meant that I could not pickup my car even if I wanted to pay for a cab. Further, the driver was out of town for the week and I would therefore not be able to receive my car until his return. Managing without a car for a week meant that I had several additional expenses which I now had to pay for out of pocket. Both AmeriFreight and Aztrans refused any sort of discount given the late delivery, unprofessional treatment, and additional out of pocket expenses. Finally, after filling up my car with gas for the first time since receiving it, I noticed that the gas flap releasing mechanism was broken (the metal inside was bent, was being used to keep the flap attached to the car, and additional pieces of metal inside the flab were broken off entirely). Since I didn't fill up WITHIN 48 hrs of receiving the car, the insurance coverage that I purchased through AmeriFreight is totally worthless. Overall, a bad experience. I would not do it again. Unprofessional all around. Try your luck elsewhere. read more
12 years ago
In the past five years, I've had cars shipped from the East Coast to the West Coast, and from the Pacific Northwest to Southern California. I never had a very bad experience but a few times there were inconvenient delays without good reason, some surly customer service, and none of the service providers ever stood out a being notably superior to the others. When it came time to select a transport company to ship my car across country to my mother, I wanted to be certain I hired a company with a great reputation for delivering upon promises, providing outstanding customer servie and support, and charging reasonable rates with no hidden fees. After a few research sessions, a few conversations with various providers, and soliciting a handful of quotes, I settled upon AmeriFreight, a company with which I had not worked before. From my initial electronic communications and phone calls with Jessica Ferris, I knew I had made the best choice. She is the consummate professional, direct and honest, and always quite courteous. The quote she sent me was accurate and honored throughout. No hidden or surprise charges here. Throughout the whole experience, she called or wrote to update me and check in on me, connected me with the local driver who was also very courteous, and she ensured things revolved around my schedule, not theirs. Jessica and AmeriFreight knew how important this particular shipment was to me because it is a gift for my mother and I wanted it to arrive on time in exactly the condition I shipped it, and equally important I wanted anyone who contacted my Mom to be polite, helpful, and kind. Jessica ensured all those goals were met. My Mom told me this morning that the car arrived exactly as the driver promised and he was very nice to her. I had sent my Mom over a dozen photos of the car taken the day it was picked up, and she said it's in exactly the same condition. The first estimate I got from Jessica was it will be picked up on either May 6 or 7 and arrive 10 days later. It was picked up on May 6 and arrived on May 10. Jessica sent me a note, too, to let me know it had arrived and to ask if everything was okay. Yes, Jessica, it certainly is! Next time I need to ship a car, and every time after that, I will hire AmeriFreight again and that is due in large part to Jessica. Thank you, Jessica, in all sincerity for taking care of something very important to me. YOU ARE TRULY WONDERFUL!!! read more
10 years ago
I needed to ship my 2015 Honda CR-V from Virginia to California by Jan 6, 2016. In the beginning of Nov 2015, Graham gave me an estimated quote of $830. I found this price was much lower than other auto-shipping company, so I paid the deposit $290 and they started to find the driver for me. Until the middle of December, I still haven't heard anything from Graham and I began to worry if they really could get me a driver before Jan 6, 2016. So I called Graham and he promoised that I would be his top priority. He indeed fulfilled his promise and found a driver for me (CAA transport) within one week after I called him. The driver asked $950 for delivery fee, so now the total cost would be $290 + $950 = $1240, which was much higher than the original estimation ($830) from Graham. I was not sure if this "price suddently jumped" was normal in this business or I was being tricked. Frankly speaking, the price of $1240 actually lied in the range from the quote of other auot-shipping companies ($1200 ~ $1300), so I did not see what kind of advantage I would gain if I kept going with AmeriFreight. However, I was in a hurry to get the car shipped so I still accepted their offer. The pick up date was set to be Dec 25, 2015 and they said the car would arrive in California before Jan 6, 2016. However, I told them in the beginning the car had to be delivered after Jan 6, 2016. Otherwise, I could not get my car in person (my flight was Jan 6, 2016). Fortunately, they checked with CAA transport and CAA transport agreed to hold my car and wait for my arival. The CAA transport did deliver my car on time on Jan 7th, 2016 and finally I felt relieved after getting my car. To conclude, I think AmeriFreight did get the job done in time. However, I do have the following suggestions for them. 1. Avoid "the final price suddently jumping so high compared to the original quote" 2. Pay more attention to the customer's requests in the beginning. Do not let the customer to remind you. 3. Keep interacting with the early-booked customers with emails or phone calls to let them know you did not forget them, especially when the pick up date is approaching. I look forward to seeing AmeriFreight becoming a 5-star rating company and shine in the future! read more
12 years ago
TL, DR: AmeriFreight is awesome, and I will use them forever. So here's the thing: I ship cars that I really care about cross-country every three years. I'm not a collector, nor a dealer, nor a broker. I'm a US Army Soldier with a wife and teenaged daughters. Every two-to-three years, my duty station changes, and we have to get our small fleet of vehicles from one state to another. So I have a lot of experience with car shippers, but, unlike a business that does it professionally, I care passionately about the cars I load on the truck. They're not for some buyer at the destination, they are _my_ cars, and I want them to arrive quickly and in great condition, because I and my family will be driving them. They're like old friends to us. AmeriFreight is, hands-down, the best and most professional car shipper I have retained. Their paperwork is simple and self-explanatory, their prices are reasonable, and they do exactly what they say they will do: move your car quickly and safely from origin to destination. What I really, really love about them, though, and what has made me a customer for life, is their ability to communicate with the customer. AmeriFreight kept me informed at every stage of the transaction. Their e-mails arrived promptly, they kept to their communication schedule (if they told me they'd get back to me the next day, they got back to me the next day), they made sure I knew who I was talking to and why when my case was referred from one employee to another, and, miracle of miracles, when I called them, a real human being answered the phone, demonstrated familiarity with my shipment, and ANSWERED MY QUESTIONS. The driver showed up at exactly the right spot, bang on time, and treated my car with respect and care as he unloaded it from the truck. He was scrupulous about the post-shipping inspection, and gave me a receipt without prompting. The entire process went smoothly, and I am extremely satisfied with the result. The next time I ship one of my cars (and there certainly will be a next time, alas), I'm calling AmeriFreight. They're offering me a $50.00 discount to post this review, but I would've done it anyway. With customer service this good, they deserve to prosper. read more
6 years ago
You know how broker's talk your ear off and promise you the world when all you want is a reasonable estimate and whether they will be a good match for your service need? Then I'd recommend calling Sinclair at Amerifreight. I called this company because they were toward the top of the list for long distance car transport. I had the luck of Sinclair picking up when I called. He was friendly and indormative but not overtly so, like those saccharine brokers who coddle you and are sunshine and roses but walk away before the ink has even dried on the contract. We had to ship two cars, but on seperate dates. I explained my situation to him about how the date for shipping my car was flexible but the other vehicle had to be guaranteed on a certain day. He was quick to understand the situation and explained the process from start to finish and once I understood the process, we worked out an arrangement that suited my cars needs and requirements and also took a huge weight off my shoulders. Sinclair went above and beyond to find me the best driver and accommodations I required. After updating me on an offer, I declined and he was intuitive enough to know not to reach out if the offer was not close to my price range. Since we are moving, time is 9f the essence and he did not waste any by calling unnecessarily, and went the extra mile to explain my situation to the driver so they would accommodate my pickup time and date and also got the driver to agree to a lower price. All of this was taken care of and all I had to do was eaign a few documents and have a couple pleasant phone callswith Sinclair. Once he obtained a a reputable driver, she texted me instantly and took things from there. My car arrived on time and in great condition. Sinclair called me occasionally to give me updates on the status of my vehicle, which was very much appreciated,. He calmed me down the first time we spoke and I'm a bit of a control freak so for me to put my trust.in him to handle 95% of the situation, is no easy feat. He was always reassuring when I had questions or concerns. I wish I found him earlier so I didn't have to deal with the stress of pre shipping jitters. Thanks for everything Sinclair, truly. read more
12 years ago
Thank you Jordan, Thank you AmeriFrieght! First, incentive or not to post a review doesn't mean the review has to positive, just honest. I am honestly happy and satisfied with my entire experience working with AmeriFrieght. I had anxiety just thinking about the logistics of getting my car from California to Connecticut. My car is very important to me as it is with most folks. I started surfing the net and became overwhelmed with all the companies that transport vehicles. I asked people I knew to try and get "word of mouth" referrals. Got a few with low BBB ratings. Back to the net. Called around and got some quotes. Some were too low (made me nervous, as it should), some too high. Time was running out for my dead line for my transportation needs. Studied theTransport Review site one last time and decided to call Jordan. Very pleasant to work with. So glad I trust my "gut"! A+ BBB rating. Any negative review was handled. Price was fair. All questions answered. Jordan was very patient, professional and courteous. The gentleman who drove the truck was very nice and professional. Needless to say it was smooth sailing or should I say rolling all the way... They did everything they said they would. The timing, the tracking, the constant communication. I am very happy that I can recommend a good solid transport co. to others. That they will be able to rest assured as I was. read more
12 years ago
We started the car transport process back in May with another company. My dad wanted my son to have my mom's 1993 Mercury Grand Marquis. Dad lived in Pennsylvania, we are in Arizona. Being 82 years young, my dad wanted an honest company who stood behind their work, was on time, and showed up when they said they would show. With that said, we contracted with a company to move the car in June. The car was ready June 23, 2014. The business we first contracted with prided itself for its quick turnover (1-7 days, not the industy standard of 7-14 days). I was thrilled. Our quote was affordable (but as I later learned not competitive), so our car sat. Trying to call the company was fruitless; lots of left messages on answering machines. A total lack of communication and how the car transport business works. Totally unprofessional. My father became increasingly frustrated as well waiting on a driver to pick up the car. So with that, I called another company. They were vey nice, and they explained the car transport system to me. It was refreshing. I decided to network through the BBB (Better Business Bureau). AmeriFreight was right up there on their recommended companies. Right from the start, Ali Miller explained the entire process, apologized for other companies nasty business practices, and told me what I needed to do to have AmeriFreight move my vehicle. She posted my quote, got an interested driver (Thanks BEST and Hector!!), coordinated the car move, and kept me posted on every aspect of that move. I knew when the vehicle would be picked up, what my dad needed to do, and when the car might be delivered. Ali helped me contact the driver and the company, and it all ended up great. The car took 6 days to travel from Pennsylvania to Arizona. The driver Hector could not have been nicer to my dad and I. If you want a great experience with a company who care about how they did and what you thought, give AmeriFreight a call. Thank you, thank you Ali Miller. Our family is so very appreciative. read more
12 years ago
My parents moved back to the US from overseas and they needed their vehicle shipped from western NY to Texas. I have never transported a vehicle before and know absolutely nothing about how the industry works. I, like everyone else, submitted a request to a couple sites and was inundated with quotes, phone calls, and texts that ranged from $600 to $3,000. Without knowing much, I jotted down some numbers and called a couple carriers back in the hopes of learning something. I ended up not trusting anyone I spoke to because info was all over the place. I was more confused than when I started. Then I found the Transport Reviews website. I joined, ran a quick search, and decided to make phone calls to the top 5 rated companies. AmeriFreight came in way under everyone else cost wise. I was very skeptical at first because the rate was so darn low, so I went to their website and was pleasantly surprised at how professional it is. It has loads of good information for the novice such as myself. I took a shot, called and got hooked up with Brett. He was very patient in answering all of my questions and emails. I did go ahead and make those other 4 phone calls. Only one other company was as pleasant to deal with, but their rate was $500 more for the exact same service. So, I booked using the J-tracker feeling rather proud of myself. About 5 days later, Brett called and they already had a carrier. The rate was $200 higher than originally quoted, but I was not surprised as it is spelled out clearly in the confirmation email that rates can be re-negotiated depending on the carrier but they will be confirmed prior to pick up. Having said that, even at the higher rate, AmerFreight was STILL cheaper than anyone else by at least $300!!! The vehicle arrived 8 days later in perfect condition. I would not hesitate to use AmerFreight again. Kudos for being a different breed of auto transporter in what is seemingly a dog pile of mutts. read more
12 years ago
Robin L. Classy company moves classic truck! This was my first experience hiring a shipper to move a vehicle. I was very concerned after reading horror stories on the internet about bad shipping companies. I was most certainly concerned since I was shipping a 1971 Chevy C-10 Pick-up in original condition from the West coast to the East coast. After searching Google for a few weeks I settled on Amerifreight for their quick response to my quote request, price, and positive reviews. Jessica was my contact and she answered all questions and responded promptly via phone and email. In fact even one day I sent an email to Jessica and I received an "out of office" message back. I called the office and they said she was out sick that day, but she still responded to my email within a couple of hours. Now that is dedication! Back to moving the truck, I selected the economy package to save money. Jessica stated it may take 5 to 7 days before the truck would be scheduled to be picked up and the truck was picked up on day 7! Even though the Memorial Day holiday was in the middle, the truck was loaded for delivery as promised. I was very pleasantly surprised, when the truck made its journey successfully from San Diego, California to Newark, Delaware in just 4 days. No damage on the truck. The driver, Nazarius from New Empire Brothers called me called various time to keep me up to date of when he would be delivering the truck. Since he was arriving late night, he gave us options of where and when he could deliver the truck. The truck was pretty dirty, but I expected that because I went with the Open Transport. I found out that Nazarius had to move my truck on the transport during the journey and had to jumpstart it, but he did not charge me extra for that. An all-around great experience... I'd use Amerifreight again. read more
9 years ago
It is very important to understand the system that Amerifreight uses prior to shipping with them. Amerifreight does not ship directly, they are merely a middle man service to link you up with direct shippers. This means that they can't have direct control over the quality or timing of the shipping process. They do, however, attempt to do so by ensuring that all shippers are insured (which is good), as I had one back out because they didn't want to produce those documents. The price you get quoted first will likely not be what you pay in the end, especially if you pick a longer timeframe and cheaper option. You are given a couple of options/timeframes or "packages", and the shippers sort of "bid" on them. They likely know they can get more, so expect to pay $100-400 more than the lowest quote. If you pay the highest rate from the getgo, you can probably get a fast shipment, otherwise if you try to save money it may take time and not be on your most desired schedule. That being said, mine took longer and was more expensive than expected. The shipper did not show up on the first day, and arrived a little later than expected for delivery as well. The car, however, was in good shape (it was a classic car, so this was very important to me), and in the end that is what mattered more than the time to me, in this particular instance. If I needed the car faster it would have been more frustrating. The Amerifreight staff seem great and very helpful and responsive. Just understand that you will pay more than your initial quote, there are VERY HIGH credit card fees in addition to that charge, and that Amerifreight doesn't ship it themselves. In summary, their service feels slightly misleading, but in the end work out-- just at a higher price, in my case about $200+$100 credit card fees. read more
12 years ago
I recently relocated from North Carolina to Pennsylvania, and my new employer was going to pay for the move. However, the local moving company who was contracted with my employer was unwilling to discount the price for shipping my 2002 Hyundai Elantra. That meant I would have to pay out-of-pocket for a portion of the move. After putting a large down payment on a new house in Philly, I didn't have the extra cash on hand to do that. So, after reading numerous laudatory reviews of AmeriFreight online, I spoke to Jessica, who gave me a quote of $495 for economy, open-truck shipping. Jessica also explained that there was an option to allow carriers to bid up to $200 more, if time was of the essence, which it was for me. Within an hour of speaking with Jessica, who was very professional and fully explained what to expect with the bidding & shipping process, we had a carrier bid for $650. That was still very acceptable because it was about HALF as much as the original moving company had quoted me. The carrier was IKA Group LLC, and my contact person was a friendly gentleman named Eldari. Both Jessica and Eldari were consistently available by phone, text, and/or email throughout the shipping process. Because the carrier beat me on the way up to Philly, I had to go meet Eldari in Bensalem, PA (15 miles outside of Philly) to pick up my Hyundai in the "yard." The yard was very dusty and dirty, because of high-traffic tractor trailors using dirt roads and dirt parking lots, but my car started fine and did not appear to be damaged during shipping. In sum, if you want to save hundreds of dollars by avoiding the inflated prices of name-brand, contracted movers, then do what I did...CALL JESSICA at AmeriFreight! Phone Direct: 678-608-0557. Email: j.ferris@amerifreight.net read more
12 years ago
I have never shipped a car before so I didn't know what to do. I put a request online for quotes and I was immediately inundated with a barrage of quotes. Ameri-Freight was actually one of the first. I decided to check the top shipping companies by Google and according to the BBB, AmeriFreight was in the top 5. So I called them up. I actually needed to ship out the car fairly quickly as I was going to be taking a new job in California within 10 days. AmeriFreight said the earliest would be the 24th with 7-8 days shipping. So, I figured I'd rent a car for a couple days. Well, after submitting my deposit, a couple hours later I received a call about picking up my car on the 21st and that it would be there on the 26th when I arrived. I met the transporter at the local grocery store parking lot, he loaded the car, and it was in LA when I arrived. I plan to use AmeriFreight again when my wife moves to LA in a month. The one thing I was not expecting was that I would need to pay the auto transporter in cash the day of pickup. I thought I would pay the money to AmeriFreight and then they would pay the auto transporter. Nope. To me, this raised red flags. I don't know if that's because of my upbringing in this generation that just uses credit cards all the time or something else. It would have been nice to have been told this initially before I started the payment process. However, I did some more research after the fact and auto transporters do only take cash or money order as standard practice. My worries were eliminated. I ended up paying with a money order. I arrived in LA, picked up my car after some problems with the auto transporter (they gave me the wrong address), and I am now driving my beautiful Orange Challenger around LA. I will use again. read more
7 years ago
This is a review for AmeriFreight and Erica who works there (order No. 1501708008-JC). First I have to say the whole Auto Transport in general is a very "scummy" industry. Too many rip-off brokers saying they will do something for you and end up just stealing your deposit. And the too many transport companies that say they will be there and either cancel on you or not show up at all without notice. Also, any quote you receive is the least amount you will pay and not the most likely amount you will end of paying. So after reading many reviews I decided to go with AmeriFreight. I got my quote (least amount, which AmeriFreight was upfront about) and we were off and running. Erica and AmeriFreight started doing their thing and after telling her the date parameters (pickup & arrival) I needed to work with the fun started. There were a couple of small missteps along the way which were caused by the transport companies having issues, not AmeriFreight, but finally we were able to get everything done on time and the whole pickup & delivery couldn't have gone more smoothly. Erica updated my file with notes, which any of her other co-workers could inform me about when I called and Erica was unavailable. I appreciated that. I ended up paying about $100 more than my least amount original quote and I'm actually glad I did. I'm guessing I ended up with one of the best, most reliable transport companies in the business getting my car from South Florida to North Georgia in less than 24 hours. I ended up paying 180 (credit card) to AmeriFreight after they had the job scheduled and 455 (cash) to the transport company when they showed up with the car. Thanks Erica and AmeriFreight. read more
10 years ago
Journey of myCamery from San Diego to Portland, OR, overall its good. My Car had to move from San Diego to Portland, OR when I contacted Amerifright, Graham told me the fact that they are a brokerage company for vehicle transportation and they link up actual carrier and me for this movement. I was told that there is a carrier available either next day or the 2days from now and the delivery would require a minimum of 3-4 days for 1600 miles distance. As I need car for 2 more days, but I thought the car would be in portland by the time I reach there I have chosen to get my car picked next days and it will be 3 days by the time in portland to pick my car. The car was picked by CSA Auto carrier at 1AM the next day by Garik (driver) we quickly finished the paper work and he said car will be delivered to me in portland in 3-4 days. I reached portland on third days and took a rental car for 2 days just in case if myCamery is delayed. I was contacted Garik after 3day regarding the delivery time and he said he is stuck with some other car delivery and he will be there in 5-6 hrs on 4th day. And I called him on 5th days again and he said he will be there by afternoon that day and I was hopeful I can return my car as I took it for 2days. However the car was delivered to me in the evening at 10PM on 5th day in good shape. It was dusty due to rain as told by Garik but it was in same shape as it was picked. Though I had to pay for my rental car an extra day of rent. I was glad that car reached me in 5days as it is in same condition. So overall I give them a Good rating for this satisfactory service. read more
11 years ago
Very good experience overall. Ali Miller was great to work with. She was friendly and helpful each time I spoke with her on the phone. It took more than 15 days for her to find a carrier but she contacted me within that time and kept me posted. She changed the pick-up location to a larger city nearby which worked because she found a carrier shortly afterwards. It took approximately three weeks. The cost to transport my truck came to more than the original quote but was within the average cost from other quotes that I had received. The truck had to be driven to a location different from the address it was located at. A little inconvenient as I had to have family members coordinate with the carrier and drive the vehicle to where the carrier wanted to meet since I had already left the area. All-in-all the pickup went well. The carrier delivered the truck in six days which was sooner than I had expected. The truck arrived fine, no damage. The only thing to mention was it had oil on the top and right side of the truck. Not sure if it came from the vehicle above it during transport, but thats what it appeared to look like. It took a little scrubbing but I was able to clean it off and the truck looks fine. I would definitely recommend AmeriFreight to anyone looking to transport a vehicle. Just keep in mind they are a broker and not the company who actually hauls your vehicle, but they do appear to be selective in the carriers they use. I would definitely use them again if I had to transport another vehicle. read more
8 years ago
I got so lucky. I had no idea where to start as this was our first time having a car shipped cross country. I searched the internet and AmeriFreight's name kept popping up as the best company to use. I read the 5 star reviews and decided to try the company. I couldn't have been any luckier picking AmeriFreight. They were incredibly responsive right from the start. They assigned me a personal consultant and he answered every one of my thousand and one questions. He was very patient and thorough. He informed me of the entire process and helped me plan out the move. Even though we were in different time zones, someone was always available to answer my questions. They gave me an official quote (it was very competitive compared to the 3 others I called) and amazingly the final cost was lower than the quote. We ran into trouble since the car was in a gated community both upon pickup and delivery (I didn't think about the truck not being to get in and out of the gate) but they helped us through every aspect of this snafu. The car arrived without a scratch and sooner than we had expected. We are thrilled with the service and professionalism of this company. We will definitely recommend them to our friends and use them again if we ever need them. I highly recommend that you speak to AmeriFreight! Our order number was 1501599105-XH if you need to verify that we are truly customers. The company followed up with us afterwards to make sure all our needs were met. Very impressive! read more
6 years ago
This company is AWFUL. I would never recommend to anyone. I was quoted $1125 for a trip from NH to GA which was far more than the three other carriers I spoke with. I chose to go with another company that charged me $300 less and was nothing but pleasant. When I explained my situation to them they said this company AmeriFreight is known for price gouging and bad business practice. Shocker. When I told AmeriFreight I was going to use a different company they told to me they would be keeping my $225 deposit even though they were not rendering any services. I explained to them that over a month ago I decided against using them and would be going with a less expensive carrier and was confused as to why they had even posted my vehicle when I was contracted with another carrier. The manager never got on the phone and their customer service rep Samantha Smith hung up on me when I said I would be forced to dispute with my bank. Clearly the sales reps make a commission and are not looking out for the customers best interest, just their own pockets. I have NEVER heard of a company keeping such a large deposit when they have done nothing for you, or explained that this is their business practice. I am shocked at the lack of professionalism and their blatant disregard for customer satisfaction. My bank has assured me that this will be taken care of but would have been a heck of a lot easier to have had AmeriFreight do right by me and just refund my deposit in the first place. read more
AmeriFreight Car Shipping - vehicleshipping - Updated May 2026
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