Nothing Is worse than starting your day with a flat tire, but luckily Archie came out quickly and…read morehad my tire changed in less than 15 minutes. Hopefully, I won't need his service again, but he definitely has my future business it if I do. I would definitely recommend him if you're ever in need.

Archie is great. He's fast and super helpful. I appreciated his help with my car yesterday.read more

Prompt, courteous service with fair pricing. Easy scheduling and driver even arrived a few minutes…read moreearly the next morning. I hope we never have to tow a car again , but if we do, we will call Orr's!

Cash only seems super sketch, especially when you're quoting me $670 for a 35 mile tow and you…read moredidn't give me the price before hooking my car onto your truck. Then you ask for $300 cash to take my car back off and leave it on the side of the road if I want to call my own towing company instead of using the one the state trooper called. Then you tell me that I'm holding you up and maybe you don't feel comfortable driving me with the car. I let them haul it off to their yard so that insurance would deal with it and took a Lyft back home. (Tow driver got all nice after that.) Insurance just told me that they weren't able to facilitate the release of my vehicle and I need to drive back down (in what car?) to release it in person. There is a remote validation option, but only for those out of state. The longer it takes me to find a way to get down there, the more they get to charge for keeping my vehicle in their yard. They're scamming every step of the way.

Johnny's wrecker towed my car from an accident. The service dispatched by my roadside assistance to…read moretake my car from Johnny's lot to the repair shop was completely clueless(back up, not the primary service for my insurance carrier). Johnny's stepped up and offered to tow the car to the shop and worked everything out with my insurance company. Also, huge thanks to Bobby with a Geico for staying committed to getting this situation rectified!

To start off I would like to say they are not transparent about anything unless you demand to know…read more They do not try to work with you at all in the slightest and add random fees that just serve the purpose of literally making them more money, it would be a difference if it was money for a real reason. Coweta county police towed our car here and from then on it was hell incarnate of service. Not a good experience and a bad tow place. They have a daily storage fee of your car for 35$ and extra hidden fees added on, they tax the daily storage fee as well to add some random compound interest aspect and the tow itself was 225$ which I will say it not bad even if it was for 4 miles. Overall they are bad when working with customers and I personally wouldn't recommend if you have the choice.

Look no further.... Mike and Allstar 24 hr Towing Service are ABSOLUTELY OUTSTANDING. Extremely…read morenice. Knowledgeable. Fast. Reasonably priced. Not only that, Mike went above and beyond for me. I located the correct replacement tire online at Walmart for one that had been popped on a pothole. When we got there he waited, without unloading car, to make sure they had the tire in stock... which they did not... they told me their online system was incorrect. Not only that, they couldn't touch a Tesla anyhow so I couldn't even have the car dropped off and the tire ordered to be installed at a later time. I had to go somewhere else. We located the tire in stock at Pep Boys across town and Mike took me there despite having another tow to pick up nearby. He didn't want me to be SOL. Once at Pep Boys he confirmed himself with the guy at the counter that the tire was in stock and they could get me back on the road that day. When I needed a receipt after the fact, he worked with me to write one up so I could work on getting reimbursed. Don't bother looking anywhere else, Mike is your guy. I'm so thankful my tow was with someone as nice and caring as him.

Formal Complaint Regarding Unprofessional and Abusive Treatment of Customers and Elderly…read moreIndividuals I am an Uber driver and am filing this formal complaint regarding an extremely disturbing interaction that occurred while I was assisting two elderly individuals at your facility III South Fulton located on Bucknell Rd. When I arrived at the gate, the young lady working there was already engaged in an argument with another customer. That customer requested to speak with a supervisor, and the young lady stated that she was the supervisor. Throughout the interaction, she was rude, condescending, and dismissive. I asked a simple question and received an answer. I then remained in place briefly because I was transporting two elderly individuals and wanted to determine whether they needed additional assistance before having them exit my vehicle in the heat. The situation escalated when a young man went to retrieve the elderly couple's vehicle. The young lady abruptly and rudely stated, "You're going to have to move your car." I calmly responded that I already understood that and was simply waiting to determine whether I needed to assist the elderly couple. At that point, she became visibly upset, mumbled under her breath, and proceeded to call me a "stupid bitch." This behavior was completely unprovoked, unprofessional, and unacceptable. When the gentleman returned, instead of helping de-escalate the situation, he joined her in antagonizing and disrespecting me, even after I repeatedly explained that I understood I would need to move my vehicle. What neither employee seemed capable of understanding was that two things could happen at the same time: I could move my vehicle and also ensure that two vulnerable elderly individuals were safely assisted. Both employees displayed explosive tempers, impatience, and an inability to communicate respectfully with customers. It was apparent from their interactions with both myself and the customer before me that they lacked the temperament and professionalism necessary to work in customer service. The customer who was there before me later discovered that the young lady was not actually a supervisor despite representing herself as one. Additionally, when asked for her name, she provided the name of the road where the company is located, "Bucknell," as her last name. This deceptive behavior gives the appearance that she intentionally provides false information to prevent customers from filing complaints. Even more concerning, two elderly individuals were left standing on gravel while using a walker and a cane. The elderly woman slipped on the gravel during this ordeal. The elderly woman suffers from early dementia and had forgotten about the vehicle payment. Her daughter had already paid all fees and has assumed responsibility for the payments. The daughter, who arranged the Uber transportation for her parents, was on yhe phone listening to the entire incident and also contacted your corporate office before this incident and spoke with Mandolin and Megan, who was identified as a manager. She explained the rude and unprofessional treatment, particularly toward elderly customers. Unfortunately, there appears to have been absolutely no effort to address or correct this behavior. To make matters worse, the elderly woman involved is retired law enforcement and deserves to be treated with dignity and respect, as does every customer who enters your facility. No customer should ever be called derogatory names, subjected to aggressive behavior, deceived regarding employee identities, or witness elderly individuals being treated with such disregard and indifference. We expect a thorough investigation into this matter, appropriate corrective action, and a response addressing how your company intends to ensure that no other customer--especially elderly and vulnerable individuals--is subjected to this type of treatment again. We will continue pursuing this complaint until it is properly heard and resolved.

I blew a hose/fitting on the freeway. I called my insurance company supplied road side service. I…read moredidn't get any response for more than thirty minutes. I called Platinum towing and had a "roll back" truck loading my car in a little over thirty minutes. The owner/driver was very professional and efficient. Platinum Towing and Recovery has a contract with a major local dealership as well as local government for towing and recovery services. They are obviously well trained and respected. I highly recommend this business for road side service. Courteous, efficient and reasonably priced. I will make sure my family members have Rickey's business card in the vehicle.

they are not opened 24 hours , the person who answers the phone is very rude and non informative.read more

Excellent company and service! They can be fully trusted. My field crew got the company work truck…read morestuck in a collapsed hole along the side of a dirt access road leading to a cell tower. -George

From the owner: K.R.D. Towing & Recovery LLC is a trusted 24-hour tow service provider proudly serving Atmore, Al…read moreand Escambia County. With 15 years of experience in towing, accident recovery, and transportation, we are your reliable, locally-owned choice for assistance. As a family-operated company, we believe in giving back to our community by offering a discount to military personnel and first responders. Moreover, we're proud to be a U-Haul Certified partner, ensuring that your towing and transportation needs are met with the highest level of expertise and professionalism. When you're in Atmore, Alabama or Escambia County, Alabama, rely on K.R.D. Towing & Recovery LLC for quality service with a commitment to your safety and satisfaction.

I must say this place is extremely unprofessional and rude!I drove 2 hrs to pickup my parents car…read moreand still was spoken to like a dog!!!

On the website it says open 24/7. They are not. And it's Saturday. The owners daughter said she…read morewould meet me anytime Saturday or Sunday. When I called he said the guy who works there said no. I cannot get anything out my car nor was they open till Monday and so I cannot get my car until then. He would not give me the owner nor the owners daughter's phone number. False advertisement.

We're trying to clean out my father-in-law's home and decided to donate his old car that no longer…read moreruns to Wounded Warriors. However, it was at the bottom of a driveway and they only have flatbed wreckers. So, we made a couple of calls to find out how much it would cost to have the car towed up to the street. When we called Charlie's Towing, he said he knew my father-in-law and because of what we were going to do with the car, he would tow it up to the street for free. So, to all those south of Atlanta, please use Charlie's Towing. Quality service and a better person. Thanks Charlie!

Charlie & his team were great to work with. They made a stressful process, calm and organized…read more Definitely made the family feel safe in what could have been a scary situation. Hopefully we don't need them again, but now we know who to call.

I'm very grateful and recommend them 100%. There are very few upsides to your car breaking down in…read morethe median of a major highway, but Parker was wonderful. Robert arrived faster than estimated, was so friendly, and clearly knew what he was doing. I could tell my car was in good hands and I didn't have to worry about it. He took extra care to unload the car so that it would be easy to push into the mechanic's bay once they opened. It was so nice to have that support during such a stressful situation.

My Suburban encountered issues with the motor in Newnan yesterday. On Star contacted Parker Towing…read more& within 20 minutes the driver was there making quick work of loading us up & heading back to LaGrange. The roll back was brand new , comfortable & safe. The driver was friendly , capable & professional. Would recommend them to anyone.