Prompt, courteous service with fair pricing. Easy scheduling and driver even arrived a few minutes early the next morning. I hope we never have to tow a car again , but if we do, we will call Orr's! read more

Cash only seems super sketch, especially when you're quoting me $670 for a 35 mile tow and you didn't give me the price before hooking my car onto your truck. Then you ask for $300 cash to take my car back off and leave it on the side of the road if I want to call my own towing company instead of using the one the state trooper called. Then you tell me that I'm holding you up and maybe you don't feel comfortable driving me with the car. I let them haul it off to their yard so that insurance would deal with it and took a Lyft back home. (Tow driver got all nice after that.) Insurance just told me that they weren't able to facilitate the release of my vehicle and I need to drive back down (in what car?) to release it in person. There is a remote validation option, but only for those out of state. The longer it takes me to find a way to get down there, the more they get to charge for keeping my vehicle in their yard. They're scamming every step of the way. read more

Do not use Orr's if you can help it. My vehicle was towed there after my accident and after a week in the hospital it cost almost $500 to retrieve it. Not to mention when we showed up they took an hour and a half lunch and then were late coming back from lunch. After which we found out it was cash only, which would have been nice to know in the hour and a half we had to kill, so we had to grab the cash and come back. A fifteen minute experience was prolonged to two and a half hours cause of Orrs and it was annoying at every turn. Do not use Orr's if you don't have to read more

I can't comment on your actual service but just wanted to say that if you're operating a large tow truck and especially have a trailer with a truck on it that you're pulling PLEASE learn traffic laws before you kill someone. I am 6 months pregnant and have my 2 year old in the car with me and you almost just plowed into the side of us because you failed to yield at a roundabout. Whoever is already in the roundabout has the right of way, you YIELD to who is already in it, you don't just plow through and hope for the best. Thank God I stopped in time or you could've just killed or severely injured my 2 year old son, myself and my unborn baby. read more

the most disrespectful men at the window. the fact that one guy tried to size up my fiancé today over him being confused about the way they do things compared to most towing. And for the guy this morning to be very rude about me asking a question about my house keys on my fiancés car keys. I have pets at home and I hadn't been able to get to them all night AFTER WORK so my animals were trapped inside the house all day and night and all I wanted to know was if it was possible for me to get my house key especially since I am the one insuring this car. and the dude was very defensive. These two men have anger issues and are very unprofessional. Luckily I recorded on my phone so I can contact BBB. read more

Orr's Wrecker Service - Will also be reporting to BBB and listing on Facebook - Towing Near Me - Newnan, Georgia

They are a cash only business. It cost $225 to tow a ford focus roughly 15 miles with a separate labor charge of $45 and an admin charge of $60. They were not transparent about pricing beforehand. I would not use them again and would not have in the first place, but a state trooper called the wrecking service. read more

Vehicle was towed due to my child parking in a no parking area at apartment complex of a friend (rightfully so). However, when the car was picked up the following morning, something on the frontend of the car "dropped" as soon as I pulled out of the lot. I immediately pulled to the side of the road so that I didn't cause any additional damage and I immediately called them but then went back to the business since it was right outside of their driveway. I was told by, I assume the owner, "not my problem" (verbatim), "you signed a release plus you weren't on my property". I was not argumentative, approached him nicely just to inform him because ultimately that's why you have insurance so I just wanted them to know that I had to report it to Geico. Second they made me sign for the vehicle before they brought the car out so there was no way to know anything was wrong as it was locked behind a gate. However, he was so extremely rude, it was unbelievable and actually walked away from the conversation. I assume this was because I was a female and probably should've sent my husband and her brothers to take care of this but I decided to pay the small fine, pick the vehicle up, and ultimately I wasn't concerned about the tow because I'd rather pay for a tow than her park far away from where she was going and get hurt in an area she isn't familiar with...so, again, the tow was not an issue. I would NEVER recommend these people to anyone because his attitude was uncalled for, unprofessional, and just outright rude. Then as I walked back to my car, I caught him videoing my vehicle's license plate of the car that was driven up there so I'm not clear if that was for me to see as an intimidation or something else. Unbelievable. read more

SCAMMERS. period. tow truck driver asked my boyfriend to line his truck up with the tow truck, okay no problem. He did, then got out and went to hand the tow truck driver, Charlie, his keys. Charlie then told him get back into his truck and steer his truck on to the tow truck. Weird request, but my boyfriend has never got a tow before so he thought it was normal to do. So he got back into his truck and started to roll down his window so he could hear Charlie. However, before my boyfriend even got fully into his truck, Charlie had started pulling his truck onto the tow truck WHILE STILL IN PARK. My boyfriend screamed at Charlie to stop because the truck was still in park, Charlie then responded "well put it in neutral!", but did not loosen the tow chain at all. My boyfriend then did what the "professional" said, put his truck in neutral, then there was a huge bang and fluid started pouring out of my boyfriends truck. When my boyfriend called to tell the owner, Rucker Orr, what happened, he basically told him to fuck off and that it wasn't their fault and that Charlie told him that my boyfriend INTENTIONALLY threw his truck into park to mess it up on purpose. What they didn't know is that my boyfriend starts a new job all the way in Morrow and NEEDS his truck to get there & he freaks out at the littlest things like a scratch or water getting inside his headlight, he would never ever do anything to mess up his truck on purpose. So now he is paying over $1k for something that was going to be free because it was under warranty AND they are making him still pay for the tow. Don't ever use this business read more

Orr's Wrecker Service - the truck your driver, Charlie Teagle, fucked up. - Towing Near Me - Newnan, Georgia

Monday June 3 at 540pm. An Orr's F550 extended cab red wrecker driving south from 285 on to 85 south was driving like a total D-Bag. Very aggressive driver. Switching lanes with turn signal. Tailgating. Flashing his headlights at cars to move. Is this how you drive with customer cars loaded ?? Driver was looking at his cellphone while driving crazy. I would never use them. read more

a terrible business whose only motive is to get your money into their pockets. had an accident 1/29/24 and was transported to hospital for evaluation. fortunately everyone was fine and orr's towed my vehicle to their yard. on the front seat was a 38 pistol and my keys to everything. went Tuesday morning 1/30 to retrieve personal items and asked about keys never mind the pistol thinking the state patrolman who worked the scene had it.no keys here they said. called state patrol thur morning patrolman called back saying he left both items on seat. he called Orr's and called me go get the items. Orr's reluctantLu gave him back still no keys. after a heated argument wife steps in and takes my phone number and graciously said if we find we wwill call. Real low life typical wrecker company. Avoid at all costs. Rip you off if possible. read more

I couldn't believe how cheap they were. Had forgotten about them at first , called someone else , then remembered ORRS WRECKER, 100.00 cheaper than other place. I'm glad I called their competitor so I could come on here and Praise ORRS WRECKER!! And the guy in dispatch could not have been any nicer!!' Even when I called him at 11:30 pm to change pick up time for the next day . ( But please don't do that to these hardworking folks) read more

They towed my dads truck when he's been parking there for years & has never been towed. They said they are under new management. They were very rude to us and very unprofessional! They didn't really help us until i demanded to speak to the owner. They just had my father standing there waiting while they talked to each other. Also they ONLY ACCEPT CASH, whereas they used to take EFS checks. A huge inconvenience for us. Highly disappointed. read more

My car got impounded by county s.o got contact thru certified mail ore had it went go check it out charge me 25.00 to look at it not to get in it they had have someone go with me ok problom they pay for employees to work an on clock not me so its illegal to chrarge someone that they aready pay to work there thats robbing someone to get last dime they have to look at there own car give zero stars if it let me I will file complinte to the state an the Sheriff's Department read more

I called in to get a towing at 9:30 AM. By 10:17 AM they told me they were on their way. By 11:20 no one has arrived. So I call they said ETA is 12:15 PM. By 12:30PM No one has arrived. So I call and see what's going on and they say they're running behind and won't be here for another couple hour and that I should call another service to come tow my car instead. TERRIBLE experience. I will never ever go to them again. Could have at least called me and let me know what was going on. Considering I still have to return to work and I've been waiting 3 hours on them. read more

Just spoke to the Owner, he's a piece of work. If I lived in that town I would rather be stranded on the road then have anything to do with a Low class, non educated, so called business owner. Instead of being an upstanding business owner when placing a call into him I got rude unprofessional remarks that ended in him telling me " my old man is probably giving a needle to some other female right now". I am in finance and called him to see if he was in the market to upgrade any of his wrecking equipment and the fact that his response was degrading and disrespectful I hope he goes out of business. His name is Rucker, I personally think he needs to switch the first R with an F. read more

Friendly people - both the driver and dispatch- but poor customer service. My roadside assistance service sent them to our vacation rental for a flat tire. While the technician tried to change the tire, he accidentally stripped a lug nut and we decided it was best to tow the car to the dealership. This was all at 8pm at night so I appreciated that they came out at this hour and do not fault them for the very tight lug nuts. The technician put my car on the truck and said they would take it to the dealer at 9am when it opened. Of course, the dealer was out of the service range so all this was going to cost me $150 out-of-pocket. I explained to the driver that I needed to get the car repaired ASAP and he said he would do his best. The following morning, I called the dealership but they did not have my car. I called Orr towing who indicated they were having a busy morning due to a series of storms coming through the area and that they would get to my car "around lunch". I explained that I was with my family 300 miles from home and was trying to get the tire replaced so that we could drive home as soon as possible. Around 1 PM I called the dealership but still my car had not arrived. Another call to Orr towing in which I was informed that the car would be there by 2:30 PM. At 3 PM, I called the dealership who did not have a record of my car being delivered and said they would do their best to track it down-did I know who took delivery of the car? Yet another call to Orr who told me that they delivered my car but did not even have the name of the person who had received my vehicle. So here I am over 19 hours after Orr towing showed up. I have paid them $150 and I still don't know whether my car is at the dealership. At this late hour, it is highly unlikely that it will be repaired today. I have already incurred the cost of an extra night accommodation in my vacation rental and have no indication of when I might be able to return home. Friendly but incompetent! read more

Great service! The young man who picked up my car and drove the car and me to Roswell was very courteous and personable. I enjoyed talking with him on the drive. read more

I wish there was a way to give this "towing" company a 0 but alas these rip off artists will garner a 1. My vehicle's clutch went out on Sat. evening July the 6th and I was unable to get my friend to help me with moving the vehicle until Monday afternoon July the 8th. I had managed to park it off the roadway but it was on residential property and the homeowner had it towed sometime b4 I arrived Monday afternoon. After calling around I found that Orr's Towing had been called by the homeowner and it had been towed the approx. 6 miles to their yard on Hwy 29. The bill to get it out on Tuesday was $185 (6 miles) had I had the cash that day. The next day I was informed it had gone up to $220, which I still did not have. Lined up a $300 loan from a family member and was floored when I called to get the exact amount so I could have cash ready and the bill had jumped to $360. A six mile tow and 3 nights in their yard and again, what started out as $185 for a 6 mile tow had gone up 20% of bill , then approx 20+-% the next day and then around 50% again for the third day. This company RIPS YOU OFF.!!! I would rather haul my truck with a mule and a rope b4 I would let an Orr's truck near it. I would go to Charlie's on 29 b4 I gave Orr's any more business unless yu like rude service and price gouging. ORR'S = RIP OFF ARTISTS read more

Driver tries to run me off the road when I passing him on the right. Very unprofessional..

Joey A. was super friendly and arrived fast. He is professional and great at what he does. He knew it was my family and I who was in a broken down vehicle and he rushed out because he knew it was hot. He even checked the car out and said it may just need a tune up, after getting it to the shop, guess what? HE WAS RIGHT!!! Saved me lots of money and headache. I will definitely use Orr's service again. And it didn't cost me a lot. Cheapest wrecker bill I've had in over 20 years. Sincerely, Jerrod K. read more

I was in a bind as i ran over an orange cone on the way home yesterday. Orr's was very humble and affordable. Not only did they work with me to get my keys they also made my day a little less stressful. I will be using them for all my towing needs. They went above and beyond. I can not tell you how grateful i am for Orr's they are defiantly a blessing. read more

My daughter had an accident with her car an it was towed to a local dealer from that site. That area being LaGrange. I called 4 other towing services that said that from LaGrange to Sharpsburg is to far or "out of their normal business plan". The owner of Orr's (whom answers the phone with a very professional manner), said it was no problem! And that it could be done today. The company that towed it from scene to LaGrange wanted $280 to tow to my home in Sharpsburg, well Orr's charged me less than half and had the job completed by 4pm!! When you consider my first call to them was at 1pm, I would say that is an excellent time frame and excellent service. The driver was knowledgeable about the damages and knew how to handle the vehicle in its current "accident" condition. Thanks to this company for not only the great price, but for the common kindness and professionalism they showed to me!! read more

I purchased a car from them.The salesman's name was Bob Famularo .He was very professional, he listened to my concerns and needs.He found me a car at a reasonable price . He then drove that car to a local mechanic shop for me, this is a big deal since I am out of state in Nevada and need a car once I get to Georgia. All my questions were answered honestly.Then we negotiated on the price which was beyond fair. He gave me a better deal then I asked for. I would and will buy another car from him again. read more

Great service. Driver was so friendly!!! Great communication from the time we called until the driver arrived. So respectful of the stressful time for us and made a horrible experience bearable. read more