My F -250 was hit by a guy that ran a red light. My truck was in mint condition before the accident…read moreand I was truly upset about the damage that was done to my truck. I wasn't sure about how my truck look after it was repaired but I want to say that I wasn't sure truly amazed of how I was treated by the entire staff and the quality of work is totally unbelievable!!!! Smith Auto Body is an excellent example of a "Family " run business. Thank you guys for truly caring about my cares and concerns.

Top notch service and personal attention to detail. A deer took out the front end of jeep, Mike and…read morehis crew put it back like it was new again. Great people to work with.

Recently I was involved in a car accident, and first rate towing was amazing. John showed up to the…read morescene, my car was undrivable. I am not from the area and a had a month supply of belongings with me as I had been living in a different state. I was far from home with no one else who could meet me. John offered to drive me to a close hotel and then waited to make sure there was a room available and offered to continue to drive to different hotels in the area until a room was available. He then helped me unload my entire car, it was deemed to be totaled, with no complaints. He helped make sure I knew the next steps to file an insurance claim and what I needed to expect after that. I was able to take videos of my car and pictures, he was very understanding. This was a very overwhelming situation and he went above any expectations. If you ever need a tow or are in an accident 100% make sure these guys are the one to show up because not only will your car be taken care of, you will too as a person. Thank you Jonh and first rate towing for making a terrible situation more bearable.

We received excellent service from the office staff to the tow truck driver. Once we made the call,…read morethe driver showed up in 5 minutes. He was friendly, knowledgeable, and upbeat. I will definitely tell all my friends about First Rate Towing & Collision!

Angels in a tow truck…read more I recently dealt with a car issue that left me on the side of the highway in a panic. Being an anxious, late in life driver, this was the last place I wanted to be or needed to be. Realizing that I didn't have roadside in my insurance plan, I did what any adult would do... I called my daddy. Although he's states away in Texas, we both worked together to find a tow truck and figure out my next move. (Honestly, he did most of the work while I stressed) Soon I received a text from my dad letting me know that I'd be receiving a call soon. When the phone rang, I was connected with Donna the dispatcher who gave me the heads up that her team would be on their way soon. I won't lie, it wasn't a super short wait in time or in my mind. But, it happens! At some point, a nice southern gentleman pulled over to help and actually towed me off of the highway just so I'd feel a bit safer. (Another angel because it was so dangerous out there!) Just a few minutes after I was rescued from the side of the highway I got a call from the towing team looking for me. My dad had made it very clear where I should be so I think they were a bit concerned when I wasn't in place. They met me at the gas station and it was such a quick process getting my car on the flatbed and my dog & I in the cabin. I'm so upset with myself that I don't remember the names of the two sweethearts that picked me up, I was so frantic and frustrated from the morning. But they brought me so much peace! We talked the entire 15min+ ride about the car issues, our love for our dogs and the amazing philanthropy projects they have approaching and how each of their trucks is in honor of a special cause. We got to the dealership safely and they made the pass off so smooth. Having to get a tow truck is never a fun situation I think, but it's much better when the folks behind the wheel are kind. Thanks again for making a crappy day a little better, and for facilitating a smooth save in Georgia with help from a great dad all the way in Texas.

Great service, tray came to pick up my corvette. Loaded it and drop it off with ease. I would…read morerecommend them

Cranks but want Start: Great work!...as Always for over 8…read moreYears now. Thanx Bud for getting my 22 Buick back on the Road. And as always, no one can beat your prices.

I can relate to the following negative review. The shop office is nasty and there is trash…read moreeverywhere. Someone has to be on drugs the way it looks in there plus I know a Meth head when I see one. They had my car for 4 months. They didn't contact me in 2 months since I brought it there. I had to call them. My car came in with two check engine lights that I wanted repairEd for emission. I have multiple OBD scanners of my own. They are trying to tell me I have problems that I didn't have before they put their hands on it. So 4 months have passed and they tell me they can get me a waiver for emissions wh means they didn't fix the problem. What type of mechanical shop gives waivers for emissions instead of fixing the problem. One that doesn't know what they are doing or just trying to get over on customers. Very unprofessional. DO NOT TAKE YOUR CAR HERE. I know I won't ever

I contacted SBC for body repair on my Chevy pickup truck. They were able to give me a respectable…read moreprice, and I agreed to the terms. Jay was my service contact and he did an excellent job keeping me updated as the process played out. The work was as expected, and there wasn't a surprise when the work was done. I will definitely recommend this shop to anyone in the area that needs work done on their vehicle.

Took my new truck to SBC following a house fire that burned some plastics and required some paint…read morecorrection. SBC worked with my insurance and repaired the damages. They went out of their way to accommodate my needs. We had a minor confusion that was not a big deal, but Frank quickly made things right. Frank, Kelly and Mandy were amazing. This is the only place my cars will see for repair. Frank went above and beyond to make sure I was happy with our transaction. The environment of total caring is all you get at this establishment. Definitely recommend SBC for a great collision center.

I am so disappointed in the service I was given. I have been a customer for years and my trust has…read morebeen broken. I went in with a dead battery due to a failed alternator and they replaced my battery only. The next time I drove it I was on the side of the road again with a dead battery. I got my car tested with several other professionals who all said the alternator should have been replaced from the start. A very stressful experience that could've been avoided. I tried calling to talk through what happened and first my call wasn't returned. I called again and was not heard but instead refused to apologize, burning the relationship that was built. This is not how trusted business works or how customers should be treated.

I took my car to Williams on highway 54 because I thought I was low on freon. They check the car…read moreout took out the freon and told me I needed a new compressor for $1,200. I decided not to spend that money right now so I took the car and a week later I took it back to them to put the freon back in which they charge me $50 to do. I then took it to another repair shop, they checked it out and said it needed a relay which they put in for $90 and now the AC works great. Be aware.

Expedited my call because I had my first blowout on an interstate ramp. Got my tire changed as…read morequick as he could with the lugs being stuck. Can't beat fast friendly service

I've been bringing my vehicles to this shop for years, and I wanted to say that I appreciate their…read moreconsistently great and friendly service every time that I've needed something done to my car and older model truck. I called up this morning, out of the blue to see if they had time to change out a battery terminal connector that I wasn't able to get unstuck myself. Not only was the truck in and out in less than an hour, but the work was personally taken care of by the owner; who also pointed out that my old battery was due to be replaced. In addition he checked all the fluids, and topped off the radiator and reservoir. Thanks again Uriel! I'll be able to go camping and fishing this weekend without worrying about my truck cranking up when it's time to leave the woods.

Buddy's is the best, they kept us informed step by step…read more they are amazingly kind and professional as well! Thanks for fixing my son's Durango