We were so lucky to find these guys!!!! We were on our way home on I-75 from a 2 month road trip,…read moreand we blew the A/C compressor and some belts in the motor home... and you know how it is when you break down... so stressful and especially at night... and we were only about 4 hours from home!!! We called roadside assistance and they allegedly were going to send someone out, but they never came. My husband and I both called a ton of places and my husband found Keith from Buice's. They talked on the phone and then he came and took a look. By this time it was around 10pm, so he said we'd be safe to drive it to the shop, and we could spend the night in it and then he'd be there in the am. At 7am I heard wrenches going, and we were back on the road by about 2pm!!!! Everyone at Buice's was so nice and accommodating and their prices were awesome!!! I highly recommend them and wish we lived closer because I would bring all of our vehicles to them!!!

The only reason I rate them a one star is because i can't put 0 stars ! Please be aware of this…read morecounty and town! I have never in my life experienced such racism. My car was towed to Buice's garage on Sunday morning. Mind you I stay in Atlanta which is a hour away. I called from multiple numbers to get my car no answer. I called Monday morning and was spoken to so rudely by a man for asking a simple question about the price because cause he had said he was open the day before and didn't get my calls but I had proof of the calls. When I arrived to the lot a woman was in the office and was so stand offish, mind you this is a business she did not greet us she looked irritated that we were in her presence. She not only belittled me the entire conversation because I look young she took my money and didn't give me my keys after I said I want a police report. When I told her the police were on the way. She made a call herself and literally said "come get them out my shop" when the police arrived he refused to write a police report said we had to go they literally knew the officer. Not to mention when I got in my car the battery was dead. Anti theft lock was on. And one of my tires was a hair from being flat. RUN FROM THIS TOWN PLEASE ! Monroe Police Department Do Better !

I needed an emergency tow the other day out of a tight parking space and the gentleman driver…read moreshowed up in practically no time and saved my day. He took every precaution to make sure my car got loaded up safely and securely without any further damage. Their price was also significantly cheaper than the next offer. If I ever need a tow again in the future (hopefully not lol) I will definitely be reaching out to 60|50.

I got a flat tire on I-75 late at night, and since my car didn't have a spare, I needed a tow. He…read morearrived quickly, assessed the situation, and loaded my car onto his truck with ease. He then took me to the nearest tire shop. It was around 11:30 PM and the place looked a bit sketchy. He told me to stay in his truck while he went in to speak with them directly. He explained my options between new and used tires, and once we decided on a used one, he kept pushing the shop to find me a better quality tire. Eventually they found one that was the exact same brand as my original tire and looked almost brand new. He stayed with me the entire time until the tire was replaced. He was incredibly patient and genuinely cared about my wellbeing as a customer. If anything happens again, he will be my first call. Absolutely the best!

OMG! I can go on and on about the Camel Towing crew! Mr Rob, Mr. Brad, and Mr. Jay were amazing and…read moreI can't thank them enough for their kindness. They went over and beyond to assist me with my vehicle. Their customer service is second to none! I highly recommend Camel Towing!!!!

Extremely Disappointing Experience -- Lack of Professionalism and Failure to Follow Instructions…read more I am extremely disappointed with the service I received from this towing company. I arranged this tow through my insurance company, and unfortunately, the experience was far from professional. My tow was completed first thing in the morning. Before I left my vehicle, I personally spoke with the driver and specifically explained that the keys needed to be handed directly to a service advisor at the dealership. The driver assured me that he understood and would do exactly that. However, later that afternoon, I checked the dealership's vehicle service app and noticed there had been no movement on my vehicle. It was around 4:00 PM--approximately an hour after my vehicle's scheduled appointment time--and there was still no indication that the dealership had received or checked in my vehicle. I immediately contacted the service advisor. He informed me that he had no record of my vehicle being on the dealership lot. He told me he would investigate and call me back. Approximately an hour later, the advisor called me back and explained that he had asked around to see if anyone had received my keys. He then had to search the dealership's 13-acre property to locate my vehicle. He eventually found it--but there were no keys with the vehicle. It was later determined that the keys had been placed in the dealership's night-drop box, with no information on the keys with the location of and who the car belonged to despite my explicit instructions to the driver that the keys were to be given directly to a service advisor. This resulted in unnecessary delays, confusion, and frustration. Had I not checked the service app and contacted the dealership myself, I have no idea how long it would have taken for anyone to realize where my vehicle was or locate the keys. Since this was done on a Saturday, I had to extend my rental an additional two days due to the lack of professionalism the tow driver had. I also spoke directly with the owner about the situation. I was told that his wife would contact me regarding the matter. It has now been two weeks since the tow, and I am still waiting for that call. There has been no follow-up and no resolution. To make matters worse, although my tow was first thing in the morning, the driver's appearance and overall presentation gave the impression that he had already been working for an extended period. It did not reflect the level of professionalism I would expect from someone entrusted with transporting a customer's vehicle. I understand that mistakes happen. What I find unacceptable is the combination of not following clear instructions, failing to properly communicate the vehicle's delivery, creating unnecessary delays, and then failing to follow up after the owner was made aware of the problem. Because this service was arranged through my insurance company, I will be contacting them to report this experience and strongly recommend that they reconsider using this towing company for their customers. When someone is trusted with your vehicle, you should be able to expect professionalism, proper procedures, communication, and accountability. Unfortunately, I did not receive that level of service.

The dynamic duo husband and wife team will be the first people I call and refer for towing going…read moreforward. Their communication is good, picked my car up before scheduled time, and the price was fair. Their extra touch that put them at the top of my list was their compassion, kindness, and patience. You never know why someone needs a tow truck and they made an unwanted experience as smooth and painless as I could imagine!

There was definitely a glitch in the matrix today, my tow truck had to get towed today lol! I…read morereached out to this company and not only did they give me an excellent price, but they came to us in a timely manner. When does that happen with heavy duty tows? The communication was excellent. The truck was running a little bit behind and their dispatch reached out to let us know. They showed up not too long after to save the day. I was beyond grateful. It is one thing as a business owner to receive service in a timely manner, but to get it at an excellent price is an amazing find! Needless to say, their number is locked into all of our business phones and they will now be our service providers in the event of a breakdown. Camel towing loves DTC Transport!

Recently I was involved in a car accident, and first rate towing was amazing. John showed up to the…read morescene, my car was undrivable. I am not from the area and a had a month supply of belongings with me as I had been living in a different state. I was far from home with no one else who could meet me. John offered to drive me to a close hotel and then waited to make sure there was a room available and offered to continue to drive to different hotels in the area until a room was available. He then helped me unload my entire car, it was deemed to be totaled, with no complaints. He helped make sure I knew the next steps to file an insurance claim and what I needed to expect after that. I was able to take videos of my car and pictures, he was very understanding. This was a very overwhelming situation and he went above any expectations. If you ever need a tow or are in an accident 100% make sure these guys are the one to show up because not only will your car be taken care of, you will too as a person. Thank you Jonh and first rate towing for making a terrible situation more bearable.

We received excellent service from the office staff to the tow truck driver. Once we made the call,…read morethe driver showed up in 5 minutes. He was friendly, knowledgeable, and upbeat. I will definitely tell all my friends about First Rate Towing & Collision!

mr. Willis provided excellent service in regards to helping me tow my vehicle and then repair it…read more He was great with communication and pricing. I definitely would return.

My daughter and I were stuck in the side of the road on our journey from VA to Texas. We had a…read moremassive tire blow out. Jameil was on his way home and happened to see us and stopped and offered a tow to a 24 hour tire repair. Kind gentlemen. Knows what he's doing. We are grateful for his help.

Valley Towing was fast to my rescue. The service man was quick and explained everything he was…read moredoing as he went along. I am highly impressed with their knowledge and good equipment. It was a pleasure doing business with them.

Great dependable service, very courteous and professional staff. Very reasonable and have 24-hour…read moreservice.