Haven't been to this location in years and it just looked amazing seeing it with fresh eyes. Upon walking in its claw machines, an air hockey table and Photo Booth on either side which is nice for anyone while wait to a movie. They have kiosks to buy tickets and food which is nice if you don't really feel like talking to people and want to get straight to the movies. The reclining seat are spacious and very comfortable I must say. Everything was clean, sound and visuals were well maintained and it wasn't freezing like most theaters Bathroom rating: 4.5/5 (no paper towels in the dispenser) read more

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Incredible! Lights on at movie playing Screen can't be seen with the lights on like that . I'm so disappointed for this experience. read more

AMC White Marsh 16 - Auditorium - Cinema Near Me - Baltimore, Maryland

Came here to see the new F1 movie, but the last time I was here was to see Sinners. I'm personally not used to driving far to go to a nice theatre, but I don't like a lot of the theatres in the inner city. Unfortunately, I'm not a big fan of this one either, but it's as close to "nice" as I can get. First off, the reviews about the theatre being dirty are true. There is always popcorn on the ground, long waits for concession pickup, and the bathrooms are not up to par. This place feels close to being abandoned, and it doesn't seem like anyone cares to revamp this AMC theatre. Normally, AMCs are a little cleaner and nicer, and since this is in a nice area, I guess I'm just a little confused. Regardless, I'll still come back here, but I do cringe every time I walk in because I feel like I could have a much better experience if they just care more about this place. and yes the seats break often but the staff will accommodate that if you communicate with them your seat is broken. read more

Nice theatre in an outdoor shopping center area. Kept quite clean. And super nice staff. This is one of the locations that has a bar too. Based off of the other AMCs I've experienced, the cleanliness and staff friendliness was top notch. Easy to access. Great reclining seats. read more

The actual theater itself was nice, watching a movie with the reclining chairs. Everything else was dirty. I feel like they are probably understaffed and the people who come here are careless. It's gross how people will leave cans in toilets or even hair on a counter. If they can, they need to hire more people on weekends or have better staff. I'm not sure why the lines for food/drinks took forever. If they are understaffed, they shouldn't serve food that will take long, such as chicken fingers. It took 20+ mins just to get 1 cup of my icee. I'd come back here for convenience only. read more

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All of the counters were sticky. The floors were gross. There is a bar with tvs when you're waiting for the movie. But no humans there to serve you. Someone ran over when we sat down. Served us a draft beer with 59% foam for $14.50 plus tax and tip. We ordered food on a kiosk and waited. Then we waited in line to pick it up. The counter was sticky. No humans helped us. We waited for a snack. To have cups handed to us and then got our own drinks. You pay extra for a slurpy. But you ge it yourself so. We saw others paying for sodas and getting slurpeys. We paid extra for IMAX and that was a mistake. The chairs were doubled up from what we are used to. You could not recline and if someone had to walk by you, you had to stand up and let them by. read more

AMC White Marsh 16 - Cinema Near Me - Baltimore, Maryland

The staff is friendly. The floors are disgusting. The seats are comfortable. The screen and sound of movies are good quality. read more

AMC White Marsh 16 - Fully Reclining seat! The best - Cinema Near Me - Baltimore, Maryland

Theater is located in a beautiful plaza! Everything was self-serve, so it was super busy, but pretty efficient! Staff was kind and worked as quickly as they could! read more

AMC White Marsh 16 - Cinema Near Me - Baltimore, Maryland

The snack bar/food stand is terrible. They are ridiculously slow. It's as if they're purposely moving as slow as they can. It's that or they are understaffed. This is why I never ever ever ever ever order from there. read more

AMC White Marsh 16 - The longest line for popcorn - Cinema Near Me - Baltimore, Maryland

This movie theatre has really went down. Today I ordered food at 7. It is 741 and I still don't have my food, had my friends not said they would grab it I would be missing my movie right now this is ridiculous. read more

NO HEAT!!!!!!! Came to see Wicked, in Theater #6... Walked into theater and the temperature drops over 20degrees from the lobby. I can almost see my breath it so cold. One employee says the heat hasn't worked all day. Manager says ..."I just got here I don't know what's going on" ...didn't stop to address, just said as she was walking by, smh. It was a cold 40 degree day outside...with cold air blowing in the theater, cause the heat wasn't working so it was just blowing cold air. The most unpleasant movie...toes cramped and frozen, nose running from the cold, shivering for over 2hrs 20mins, I couldn't wait to get in my car and warm up. Everyone in the movie with us was bundled up..hats, scarves, jackets and gloves!!!! Pic attached shows ceiling tiles removed/missing in theater...wonder if they knew they didn't have heat or this is something completely different? This theater had five showings this day, and they were still selling tickets. Assuming their motto is : "sell tickets and apologize later". This terrible experience today, after a June 2025 packed movie with no A/C over 90 degrees in theater. You never know what expect going to AMC...it's so poorly run. read more

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Ive been going to White Marsh AMC for years, but last night was beyond disappointing. I bought two Stranger Things 5 premiere tickets for January 1st at 8 PM and ended up losing almost $80 due to two food/beverage vouchers not working which was already a disappointment but then I decided to order a food pre-order placed at 8:40 PM which that was never ready when i e left the movie the movie around 11 PM even though all I ordered were two large drinks and cookies. On top of that, an employee brushed it off by saying "You should have ordered it earlier because they were busy." With a complete attitude towards the customer as if this wasn't a AMC or management issue. The rising prices, ridiculous wait times, and seats that don't even recline half the time, it's just not worth it anymore. I hate to say it, but after years of coming here, Flagship is clearly the better option now read more

Seats are comfy and sound is good, but the theater definitely needs a refresh. Sticky floors, long concession lines, and some theaters feel dated. It's the closest big theater, but I might drive further for a better experience next time. read more

5yrs later..2024. Not much has changed. Realized that not all screens/seating/reclining are the same Ended up doing a dbl feature Theatre 8: far back, seats totally recline. However, this means the row in front of you, with its head rest protruding over the bannister, will block your view at the bottom of the screen. Dependent on what you go see, it may/may not be an issue. If u have subtitles, it will be a problem Theatre 11: seats far back don't FULLY recline. And you can't see the seats on the row in front, so you can see the bottom of the screen Again..may not need to, but it depends Discount Tuesdays are now 25% off regular price. So $7 plus tax While small popcorn and small drink are $5 Weird: out front, they have seating for you to wait, but the tv screens a are above the seating. So you def can't sit and wat h read more

AMC White Marsh 16 - Seating in lobby. Tv above. Odd - Cinema Near Me - Baltimore, Maryland

First time in the area checking out THE COLOR PURPLE MOVIE. I'm gonna say my whole interaction was digital.... I ordered my tickets online, walked in i waited for assistance at the concession counter till I noticed the machines right in front of me to order your movie treats. I made it into the theater room and was happy to see that it wasn't crowded, I did choose a matinee. The chairs were nice, big and comfortable. I'm 6"4 and I would like to add I had more than enough room to stretch my legs and recline comfortably, and completely back in the recliner. read more

AMC White Marsh 16 - Cinema Near Me - Baltimore, Maryland

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This theater has really gone down hill. The concession area is a hot mess. Getting your food can take 5 minutes or a half hour, whether it's popcorn or just a fountain soda. If you get a fountain soda, good luck finding a machine that will disperse soda and not soda water. The theaters themselves have been dirty the last several times I've been there. The trash cans outside of the theaters are filled to the brim so you either have to pile your trash on top of an already overflowing trash can or walk around the building looking for an empty trash can. A positive is that the employees who take your tickets are always super nice. Just wish they kept this theater cleaner!! read more

Larger Theaters and comfortable seatings and better concession stand for food and drinks

This is my go-to AMC, and honestly, it's one of the better ones I've been to. It's an AMC, I kind of expect it to be average, but this particular location has never disappointed me. My husband and I are A list members and come here a couple of times a month. To be fair, we normally see early showings (10 am/11am), and it's always been uneventful. No disruptive audience members or anything that goes wrong. The couple of movies we have seen in the evening, there has been police security there. The Dolby atmos theater is getting a little worn down but still comfortable. The IMAX theater is new and clean. Anytime we've gotten food here, it's always been fairly quick. The staff and service are fine. They scan your ticket or hand you your food, and they get the job done. We've never had an issue. Whenever the projector isn't turned on or they forget to turn off the lights, it normally gets resolved pretty quickly. The bathrooms are eh, but you can always find a somewhat clean stall. And I've never had to wait. All in all, I'm glad this is our go to AMC's. There are some much worse ones (looking at you AMC Empire 25 in Times Square), and I think we lucked out. read more

Where do I begin???? There was a time where this theatre was a pretty good theatre but over the years it has really gone down. The theatre is un- kept, trash consisting of popcorn, napkins, and other stuff is on the floors at any given time. The concession stand is an absolute nightmare. Everyone waiting on a concession order is just bunched up waiting for their order number to be called of which could take anywhere from 5-10 minutes to over 30minutes to receive your order including a single popcorn and or drink. The staff working the concession stand had no customer service skills whatsoever! The bar was open with no bartender. The manager was bartering if which took him over 20minutes to come to the bar to service anyone because he was attempting to multi- task while bartending. His attitude and demeanor was very unwelcoming. The entire establishment is horrid. The only nice staff I encountered was the young lady taking tickets to enter the theater. I would absolutely NOT RECOMMEND ANYONE TO EVER COME TO THIS MOVIE THEATER, EVEN IF THE MOVIE IS FREE!! Everything about this movie screams unprofessional, improperly trained, filthy and un-kept. I WILL NOT be returning. read more

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The entire movie experience is terrible. The food ordering system is a complete mess. It took us over 35 minutes to get a simple bag of popcorn-- making us late to the movie. Not only that, the popcorn was incredibly stale. The theater is disgustingly dirty and the lights were ON for the movie. We left within a few minutes. As an AMC A-list member I have much higher expectations for a movie experience and I will likely cancel my AMC membership after this ordeal. read more

AMC White Marsh 16 - Cluster of people waiting for food-- so disorganized - Cinema Near Me - Baltimore, Maryland

the movie was good but when I got home I started to itch really bad. When I checked my body it had these small bumps on my arm and legs honestly everywhere but they need to clean those chairs top to bottom I wish yall luck. read more

I have to say that this was the most interesting AMC theater that I've ever been to and I don't mean that in a complimentary way. I immediately noticed that there was not one employee in sight near the entryway of the theater. I only saw two employees checking customer tickets and one handling food orders that were placed electronically. The bathrooms were a world of their own. I literally felt as if I needed a tetanus shot after walking in there. The floor was littered with toilet paper, toilets were a mess and needed all of the cleaning supplies. The movie theater itself was riddled with trash, food and boxes. In other words...junk. It was disappointing to see a AMC theater in this manner. The only reason I am giving this theater two stars is because I throughly enjoyed the Super Mario movie. We purchased tickets believing that the movie we were seeing would be in 3D and it wasn't. The ticket prices were a bit pricey for me to not see Toad jumping out of the screen. The theater had reclining seats and were comfortable. Although, the theater also had sprinkles here and there of trash on the floor. The Dolby sound was intense. Felt like I was on an indoor theme park ride. That part was kind of cool, unlike the air conditioner. read more

I am an AMC Ticket Stub Member and I am slowly loosing my patience with this theater. This theater in the last 2 years was being renovated/updated. I am finding it sad that with all the supposed upgrades, things are broken or inaccessible you would think whatever money they spent, things would be in better shape. We came to see F9 in IMAX. I have been dying to see this movie. Last year, I had purchased tickets to see this last year around mid June, close to my birthday, but Corona changed those plans, but we were to be in the theater with the leather reclining seats. To my surprise, we were seated in theater 5, row S, seats 14 and 15. I was a little disgusted after paying $60 for movie combo and tickets to be sit in seats that were tattered, or damaged, as well as the a damaged arm rest/cup holder. The cup holders didn't really hold up the cups. I was afraid of moving in fear of spilling my drink. I managed to keep it 2 stars since for once we had decent customer service at the concession stand, and checking in for the movie. I am debating on whether or not I want to continue my membership or not. You want people to enjoy the movies, do better. I truly understand that financially things have been hard, but I might have to find a new place to watch movies. read more

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I've never been out this way, so it was nice going to a new AMC. We went on a Friday night, and it was extremely crowded at the food counter. The bathrooms are located near the check-in desk, and there is a bar as well. I liked the fast kiosk ordering station, but I disliked that when you order what is advertised, it is not what will print out. For example, we ordered the D&D combo, which was two drinks, one pizza, and one popcorn. What printed on the recipe was just 1x drink, 1x pop corn, and 1x pizza. We were able to discuss that and got our correct order. Many special memorable were sold out, but that is not AMC fault. We just came too late. They ask you to self scan at the front entrance if you pay online, so when you get to the main area where the movies are, they let you just go in. We were confused. The seats were clean and worked fine. Pros: self-service kiosks Cons: too crowded read more

Paid, what, $40? For two tickets, forty more for snacks. Get to my seats where I was the first to reserve them in the whole theater. The seats were broken. So had to sit at the most upright position which killed any comfort. Here's an idea, if your seats are broken don't open them to be reserved. read more

I think in terms of other local Baltimore AMC theaters, it's better than Owings Mills and Security Blvd for sure...but Columbia has it beat. White Marsh has a bit of a shit show when it comes to concessions sometimes. I find the Dolby theater to be glitchy often. The seats in the IMAX and Dolby as well are little older than Columbia. read more

We went to this location yesterday and it was the worst experience ever. Whoever designed this movie theater should rethink how this process works because it was a doozie. Most of the machines were having problems therefore we went to one by the customer service desk and that one ended up working. When we got the popcorn, water and drinks, the popcorn was not fresh. People were everywhere! There was no organization of who was placing an order, who was waiting for an order or who was just standing around. Once we finally got to our theater and sat down, I noticed there was no AC and we were all fanning ourselves because it was so hot in there. I will not visit this location again, so please find another theater that has better services. read more

this is my home theatre as it's close to "home" and I have an amc a-list membership. so needless to say, I go often. well tonight confirmed why I'll continue to go - the staff! more importantly Andrew, the manager! he is always so kind and polite as my friend and I are repeat customers, but tonight when we complained about some unruly kids that were being obnoxiously intrusive to our movie, they took our complaint seriously and warned the kids several times, babysat them to monitor their behavior and then eventually asked them to leave. I sincerely appreciate being taken seriously as movies are my "decompression" space and I don't want to have to deal with that kind of behavior. so thank you Andrew and the staff at Amc white marsh for taking your customers seriously and making sure our voice matters. you rock! read more

Went to a Thursday "preview" showtime of 'Deadpool & Wolverine.' Almost every Coke Freestyle machine was out of Coke! 3 of the 6 ICEE spouts never became frozen enough to pour into a cup. There isn't a single human being at a cash register to order concessions. It's just lame touchscreens. Trash cans were overflowing with garbage. The bathrooms were a wreck. This was THE BIGGEST OPENING of the year and the management and staff of AMC White Marsh failed in every possible aspect. read more

The actual movie experience was fine. It's a theater with a big screen and a loud sound system. But whoever designed the concession stand and set the staffing levels is an idiot. This multiplex has 16 theaters, but there's only enough room for a few workers to heat up and deliver food to the counter. I only saw three of them working on the day I went, and they looked miserable. The wait to get food was 20 minutes. There are plenty of decent screens in the Baltimore metro area, and they won't make you wait that long to get popcorn and a drink. I'm going somewhere else next time. read more

AMC White Marsh 16 - People waiting for their snacks to be delivered. - Cinema Near Me - Baltimore, Maryland

Decided to give this place another try after a horrible experience. We came and luckily were the only ones in the theater we were in. 20 minutes into the movie a bunch of children came in talking super loud, shining their flash lights, hitting each other, and hopping over seats. After deciding $30 wasn't worth watching children making a movie theatre their playground we decided to speak to a staff member. After huffing and puffing they gave us tickets to come back. Today was the day we decided to come back. We came and got popcorn and two drinks. The popcorn was cold and stale. $9 for stale and cold popcorn? I think not. Myself and three others asked for new popcorn. The drink fountains had almost every drink option unavailable and there were no lids or straws. No matter what I will never step place into this movie theatre again, I've been one times too many and it just gets worse. I'm read more

AMC White Marsh 16 - Cinema Near Me - Baltimore, Maryland

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The air conditioning in the theater was broke and they didn't inform us - it's 95F outside and about 85F in the theater. Our seats were broken and would not recline. And the quality of the projector was horrible. What a joke of a theater. read more

If you want to see movies for free, walk right in and head to the theater of your choice. The employees here don't give a damn about anything!!! read more

The Good: Firstly, the cinema was clean and spacious. The workers behind the counters, after ordering from a Kiosk, was able to get my popcorn and icee cup within a few minutes. The movie screen and the sound of auditorium 4, which was the Dolby Cinema experience, were both of great quality. The Bad: Reclining seats was one of the main reasons I came to this cinema; however, though they have them, there is not enough room between the rows to properly facilitate using them and having a comforting seating experience because any time anyone passes by, you have to force your legs towards your torso. I have had to accommodate multiple people walking by. There was a total of four times I had to do this. Also, when you utilize the reclining feature, the front row divider impedes upon your viewing experience. And the previews went on for nearly thirty minutes. I love previews before a movie, but not thirty minutes worth. By the time the previews were over, I was exhausted. I felt I had seen the previews to every movie from now until 2025. Lastly, the concession stand line took a good amount of time to get through. Judgment: Overall, this experience was just fine. read more

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So we came here to watch Mortal Kombat on Saturday 4.24.2021. I preordered the tickets / chose the seats ahead of time and thank goodness I did. I had the option to preorder the food and drinks too, but only if I'm a Stubs reward member (I am not). So the 4 kiddos really wanted to see this movie - the 2 adults didn't really care either way. So anyways, we got there about 430 (movie started at 445) so we could order snacks and drinks. Well apparently we should have gotten there much earlier because it took 30 minutes, no joke, for 2 large popcorns, an order of curly fries, M&M's, and 6 fountain drinks (which, mind you, you fill up yourself. They just give you the cups, lids, and straws.) So since the kids were really hyped to see the movie but we could tell the food / drink situation was gonna take a while, I took the kids to their seats around 4:55 so they wouldn't miss any of the movie (at that point it was still just previews). Came back out to offer an extra hand with the food and drinks, and still waited another 5-10 minutes. And then the fountain drink dispensers - there were 3 of them but only 1 was working. As the 2 of us were on our way into the theater, we overheard a guy saying he missed a good portion of his movie, which started at 3:30, because he waited 50 minutes for his food. Hopefully they let him see a later one or refunded him. When we finally got to our seats, we had missed maybe about 5 minutes of the movie so it wasn't a huge deal. Still annoying though. I mean, it's a Saturday. Maybe have more than 2-3 associates handling the food and drink area. read more

the staff here isn't friendly at all. lol they definitely have the wrong crowd working here. I'm standing to purchase a ticket and the lady at the counter literally never looked my way. She was into the computer the entire time. I had to go to another employee and he caught her attention. Then she seemed like she was irritated to do her job. The guy who took My ticket... same thing with him. Someone had to ge this attention. He didn't greet me or anything. Just took my ticket then gave it back. Weird... lol read more

My parents took my 11-year-old son to this theater last night to watch Avatar. Their experience has me wanting to get this place shut down. First, they had to try and enjoy the movie with screaming kids in the front row carrying on and running up and down the aisles during the movie. My mom said there was a secure guard there but did nothing to stop this before being called away to take tickets. My mom explained the smell from these kids as pot followed by loads of body spray. She said they kept getting up and going somewhere to smoke then coming back reeking of perfume they tried to cover the smell up with. The whole theater smelled like this. Next, my kid goes into the men's rooms to find some guys doing coke. There was also sh1t all over the walls in one of the stalls. There were so many violations of health...I don't even want know what the kitchen looks like. read more

at this AMC theater also most all of the recliner chairs didn't work it was very dirty and looks like the people don't care when they is an mess. I would not recommend this place for anyone. Service is also slow, and I'm guessing they are unemployed and no one will do the job right. read more

I am all for people having jobs, that said, the AMC white marsh theaters remind you of something from the Jetsons. It is a very cold and sterile environment. Not many humans around for help. Everything is automation and it is very sad, I desire human contact. You buy your own ticket, no one at the bar (another staff member will be notified) buy your own meals, popcorn, drinks etc. Empty containers are sent to you to get everything yourself. If this is the future, I will stay home and watch my TV, or I will spend my money elsewhere. Very disappointing experience. I will not support establishments (restaurants) etc with this format. read more

I go here about once a week, and the theaters are hot, concessions take forever even if you order ahead, and I get a broken seat about 50% of the time read more