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AMC Jersey Gardens 20

2.2 (149 reviews)
Open 11:00 am - 11:00 pm
Updated over 3 months ago

AMC Jersey Gardens 20 Photos

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Farrah B.

This is a pretty nice theatre. I especially like the Dolby cinema experience auditorium, but not so much some of the others. The chairs were close together and cloth as opposed to the fantastic leather recliners that I've become accustomed to at some of the other locations. It was helpful that the floors were clean in the theatre generally looked sanitised. All the concessions we tried were tasty (chicken tenders and popcorn) and fresh. We ended up seeing 3 movies in one day, so needless to say we had a good time. I think this might become our monthly location of choice because it's literally at the side entrance of the mall and across the road from ikea.

Empty. Crappy chairs.
Adele P.

Ugh, this theater needs a big upgrade. Old seats, dirty, slow lines. We checked into Theater 7 for Little Women, and although the show before us was barely attended, the theater is a wreck. Prices are very high for a theater that doesn't have the new recliners. Popcorn is stale. While I was buying it some dude pocketed and ran off with the salt shaker. I'm glad I ordered tickets ahead because they only had one cashier and a very long line. The concession line was very long, too I think I'll go back to Newport next time.

Joshua H.

My friend Bryan recently rented one of the theaters at this AMC location for a screening of The Thing to celebrate his mother Pam's 75th (some day 73rd) birthday. The theater was paid in advance and my friend was paying for all the concessions. When the family went into the theater they found it littered with used mask, napkins and other thrash even tho they had been told if they left any trash they would be charged an additional fee for theater cleanup. After ordering they were told EVERY soda in the soda fountain needed to be changed and it would be a couple of minutes. The family members waiting for the soda were unaware that the movie had already started and the rest of the family was eating horribly burnt popcorn (with no drinks). The family members waiting in the lobby were repeatedly told it would be a few minutes for soda. Eventually (25 minutes later) they were told the soda machine was not working and they were given water in its place even tho the credit card has already been charged for soda. Upon entering the theater they realized they had missed 1/4 of the movie. After the movie my friend asked to see the manager who refused to come out of her office and relayed messages through another staff member. After arguing they agreed to refund the price of the sodas, but not the popcorn and they did not even apologize for the issue with most of the family missing a portion of the movie. This was a sad way for a woman to celebrate her 75th (or 73rd) birthday even tho she was not aware of the issues and her husband Edgar seemingly enjoyed the charred popcorn. They were surprised by how well Kurt Russel still looks in 2021. If a celebrity the caliber of Bryan who is a successful writer, director & star of multiple movies, TV shows and podcasts receives service this bad then I have no doubt it would only be worse for the average person. I will not be visiting this theatre again and Bryan assured us he will not drive the 35 miles to the Elizabeth AMC again regardless what his friends Walter, Jeff and Gett'em think about the excuses made by the theater staff. Thanks for reading.... Tell Em Steve Dave!

Anne C.

ABSOLUTELY HORRIBLE. If I could give this place zero stars or even negative stars I would. Horrible theater, don't even think about coming here. Theaters finally opened up March 5th due to the pandemic and me and my friends decided to come watch Boogie. Got greeted with a warm welcome by a lady who was very friendly and offering masks. The movie started playing and throughout the entire movie there's people running around, talking, laughing, screaming, flashes on their phone. DEFINITELY smoking weed. Acting as if we were in a PARK. I've never been to a movie where this has happened. I traveled an hr to get here for a shit experience. If you want people talking, yelling, running around, screaming in your ear (GROWN ADULTS) then this should be your first choice. Waste of money, waste of travel, waste of time. I was so angry I left. Not to mention popcorn all over the stairs, first thing when you walk in. -0/10 recommended.

Madhavi S.

The best part now is we can book our seats .. so no tension to go late. They should really have more lines to snacks as the queue is too long . Needs to work on the cleaning , but I understand the more the crows more the mess. Hope they keep up with the crowd . Kiosks for the online booking were missing , they should've be back so we avoid huge queue

Samantha M.

Upon entering the theater, there is a "Safe and Clean" poster that may just be the most ironic thing I have ever seen. This is the worst movie theater I have ever gone to in terms of cleanliness and the service is just as bad. I have attached photos so you can see how disgusting it truly is. I am surprised this place has not been shut down. With the modernization of many movie theaters lately, I was truly disgusted with the fact that this movie theater has probably not been updated OR cleaned since it was first opened. Everything was dirty. No surfaces are disinfected, not even the napkin holder by the popcorn or the cup holders/tables in the theaters themselves. The bathroom was absolutely disgusting and several people walked out not even wanting to use it after smelling and seeing it. The soda machine was missing a majority of the options and was so dirty you risk catching a disease while drinking from it. If you're paying a premium for soda at a movie theater, you deserve better. The popcorn was okay, but we paid for soda and couldn't even drink it. The pretzel bites were the most vile thing I have ever tasted. Upon opening the box, we were hit with a pool of oil, which towered over the pretzel bites, and the smell of burnt rubber and chemicals. The nacho cheese was burnt to a crisp and was undippable. Clearly something was wrong with the pretzels and they were completely inedible. Upon complaining to guest services, the employee sighed, rolled his eyes, and appeared to be completely uncaring of the situation. We never received an apology, or any effort to improve the situation. We eventually got a refund for the pretzels, but we should have been refunded for the soda too because I ordered a coke and was unable to get one. The sodas that they did have were completely flat and undrinkable. I'm sure they were still serving the rancid inedible pretzels to other customers after we complained. I should also mention most of the menu items were sold out, including the nachos. This place has clearly been neglected and I will never return. With the money they are investing to hire private security they could use to invest in some much needed renovations to the place and upgrades instead. I was honestly just in shock with how disgusting the place was because I have never seen a place of business this filthy. The management clearly has some work to do. The employees sit around talking and using their phones rather than maintaining the theater. The man with the glasses at guest services was laying back on his phone looking like he was ready to fall asleep. If only the time he was getting paid for he was actually doing something productive to ensure the guests have a good experience! I'm sure all he does all day long is process refunds. Do NOT under any circumstances go to a movie at this theater.

About to see jujutsu kaisen :0
Mytien N.

Went to go see Jujutsu Kaisen 0 and this was such a great experience! If you go on the weekdays there's barely anyone there. The staff was really nice, friendly and helpful! The cinema looked clean, well maintained and fairly price unlike other movie theaters. Plus, they have free parking! And the mall is right next door so if you were craving some food right after just stop by Jersey Gardens Outlet. Will I be retuning here? Absolutely :) this is the best theater in the area

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3 years ago

Filthy dirty, save your money. Do much better AMC. Needs a complete renovation. Old and very dirty

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AMC Jersey Gardens 20 Reviews in Other Languages

Ask the Community - AMC Jersey Gardens 20

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Review Highlights - AMC Jersey Gardens 20

I especially like the Dolby cinema experience auditorium, but not so much some of the others.

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AMC Jersey Gardens 20 - movietheaters - Updated May 2026

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