Absolutely incredible work. Very happy with the people they…read moresend into your home. In other words, you feel safe because they seem trustworthy. Little on the expensive side but you get what you pay for and they certainly delivered Quality. Well, overall, it was well worth the money. Their carpet repairs are just incredible and when you consider they save you thousands of dollars in carpet allowance. It's actually inexpensive all things considered.

Jonny did an amazing job stretching our carpets (they had so many rolls you could literally trip…read moreover them). They practically look like new! He gave some great recommendations on how to care for the carpet going forward. Highly recommend them for them for the quality of their work.

We were preparing to sell our house and the team made our carpets show worthy- we have a dog and…read moretwo kids and you would never know! In addition to their stellar work, the team was extremely communicative throughout the booking process and day of coordination- that's a massive plus. Hammond Knoll will always be our go to for cleaning- best of the best, and best value!

I recently took a couple area rugs to Hammond Knoll for cleaning and had a great experience. Lexi…read moreat the front desk was friendly, helpful, and a real delight to work with. The work was completed well before the promised date and the rugs look great! I would definitely recommend them for any of your rugs/carpet cleaning needs.

Had a great experience with this team. Booking was incredibly easy, and the customer service was…read moretop-notch from start to finish. The crew arrived right on time and treated my home with a lot of respect.The carpets look and smell wonderful now. The only reason I'm giving 4 stars instead of 5 is that it took almost a full day longer to completely dry than originally estimated. Overall, it was a solid experience and a very fair price.

There company is professional from setting up the appointment to finishing there work. Price hard…read moreto beat

If I could give a zero star I would! After using this company for over 5 years and referring them…read moreto many clients of mine, using for my business etc. I have always received the same cleaning, every year twice a year. Prices typically go up a little but I can always expect to pay $330 for everything or around that. I called this company and asked them for an appointment in which they gave me a 5 hour window. I accepted that and stayed home for 3 hours waiting for them to show up. When the technician showed up, like always, we walked areas and I said I wanted same as last time. After 10 min of him "figuring out the price" he stated it would be DOUBLE because prices went up and they didn't see my pet treatments noted on my invoices. I called the office pleading that this is unfair and even explained how they pet treat the area and what tools etc.. The lady notified me that the pet treatment may indeed of happened, however, its not on invoice so they wouldn't help me. This gave me two thoughts, A. being you allowed someone in my home with my children who would steal from your company? Cause I paid for the pet treatments. B. You make me take work off and then tell me once you've shown up 3 hours into the 5 hour window, that you raised your prices???? This not only lost me valuable hours at work, where my time is worth money but the way you so admittedly explained that your employee didn't record things I have received in the past therefore hiring thefts and liars and allowing them into the comfort of my family and home. SCAM!!!!!! DO NOT USE THESE GUYS!

White carpet was in the rental we just moved out of and it is white again thanks to these guys!!…read moreGreat job!!!

Don't use this company... We call them out for an extraction and a clean and two days later the…read moreunit had a foul odor. When I called their office, the employee that answered the phone was rude to me, saying you only called for an extraction and it's our fault because we didn't use their equipment that they recommended. We are in property management have been and have been doing this for more than 20 years and have never had an issue with something like this. We also have two apartment complex's that they just lost, I will get a different company to use for our company.

The value of the carpet cleaning and the job they did was great when I used their services as a…read morecondition for moving out of my last place. I have to give a very special shout to ALISSA ARMIJO, the scheduling coordinator, for being amazingly patient and helpful. I had gotten COVID, my moving truck broke down, the guys helping me scheduled the wrong dates. It was one thing after another and she helped me through it all. Thanks, Alissa, and Acumen!

Those darn Val-pak advertisements that come to my mailbox sure does work. The promise of a set…read moreprice to clean your entire house sure sounds like a steal. At only $179 for cleaning all the carpets in the house, wow I need to jump on that!! Confirmed that with the person on the phone and an appointment was set for a week later. Price deception. Upon arrival... "whoops, those stairs were wider than what we thought", "the price only covers up to this much square foot range", "we need to put protectants and additives that bumps up the price if you truly want a good clean plus protection", "our cleaning strips the carpet so we need to add back protectant at an additional cost" and "it's no pressure to take this price but since we are here...". The price shot up to over $300 (tax included). Originally, I planned to use traditional shampooing that would cost about $275, I decided try to this new ChemDry method of cleaning since it is within 10% of expected budget. Service. Service and cleaning time were as expected: 2 to 2.5 hours to complete the work and no issues with the technician. First, he vacuumed the floor to remove any debris. Second, he sprayed their special "carbonating" solution over the surface. Third, a machine that looks similar to a floor buffer/polisher was used in conjunction with a mop-like attachment that spins over the carpet. The difference between their method and the traditional: they do not saturate the pad underneath and extract, they only clean the carpet itself. They claim that their solution does not contain chemicals and that their method dries much quicker. At the end, they "rake" the carpet to fluff back up the fibers as the machine flattens them during the cleaning process. Final verdict. As promised, the carpet dried within hours. Noticeably different was the fact there was no fresh scent or the feeling of clean like what a shampooing or steam cleaning does. One issue that bothered me was the fact that he had to wear shoes in the house but did not have booties like all other folks that come to provide home services. It is difficult to discern in my situation the huge difference in cleanliness of their method since I neither wear shoes in the house, have pets, and keep my floors well maintained. Still, I prefer the traditional method where I can "see, feel and smell" the difference. ________________________ *A call back to them requesting a "redo" of a spot they did was denied. They claimed that if I had purchased the extra protectant package (extra $150 or so to add some chemicals to their cleaning solution) then they would have no problem returning. The guy told me that I had "wear" patterns and their cleaning won't remove this. This is BS since the carpet is only 1 year old with low use: no shoes, no pets, no kids, no smoke and kept in excellent condition - no visible wear spots whatsoever. I think I will stick with the tried and true carpet shampoo and/or steaming from now on. I have to thank ChemDry for showing me the light.

The area rug never looked better!!!…read more We have two large area rugs on the main floor of our home, that needed a serious cleaning after a large party. Steve with abracadabra Chem-Dry did a great job cleaning and stain repellent sealing these large rugs!!! We will definitely have them back in a couple months when we do our annual deep clean of the whole house!!

Very happy with Tacoma Cleanpro, they were highly communicative, delivered good quality and at a…read morefair price. Would recommend.

Did an awesome job! Had renters who had two dogs and a cat and carpet was ruined! He did a great…read morejob cleaning the carpet!

absolutely unbelievably great service. Ben cleaned my 90 year-old brother-in-law's place. He has…read moretwo dogs, and the upholstery is north of 50 years old. It was really vile. By the time Ben finished, the upholstery had actual color, it was spotless after having been deeply deeply stained. And I don't even want to tell you how bad the rug was. I think he bought my brother-in-law some years of life. Endless gratitude.

2nd time using Crystal Carpet Care. I'm very happy with the results. They cleaned 5 rooms and a…read morelarge area rug. Technician was friendly and informative (I think his name was Moe?) great customer service throughout the process. See you guys again next year!