Amburgey recently cleaned the carpets in my new home. 1) The master bedroom and stairway now have a wet dog smell. 2) Some spots on the carpet are crunchy when stepped on. 3) I had to wait about 2-3 days for the carpet in the master and stairway to fully dry. 4) The stairs were soaked so the excess water had to be sucked up with a shopvac. Even after airing out the house and turning on all fans it took another 24hrs to dry. 5) Had to find some "home" remedies to lessen the wet dog smell. Communication and scheduling were great and the carpet clean was quick... maybe too quick. Overall experience wasn't great. read more

we hired mike to clean the carpets in our new home, as well as our previous townhome after we vacate it. this company is a bit expensive, but mike does a fabulous job. you get what you pay for! not only that, but mike also adjusted his schedule and went out of his way to accommodate us because we were on a tight timeline. we plan to call back whenever we are in need of professional carpet cleaning :) read more

We had the upstairs carpets in our new home cleaned a few days ago by Amburgey, and I seriously think I could've done a better job. Carpets were over-saturated in the master bedroom and stairs to where they were still soaked 24 hours later, despite airing out the whole house and having all ceiling fans turned on. The carpeting in those areas smell like wet dog still and now have a "crunchy" feeling to the touch, which will probably result in us having to replace it as the smell is so strong, and I have concerns about mold/mildew. According to my husband (who met him at the house for the cleaning), it seemed like the guy was in a hurry to leave because it was the end of day. He left a puddle of water on the LVP at the bottom of the stairs that he didn't clean up. Not very personable either which wouldn't really matter if he'd done a good job. Super disappointed as many people in our neighborhood recommended him to us. read more

Our family loves using Amburgey. We have had them twice. And will continue too use them in the future We have referred them to multiple family members and they have been very satisfied aswell. Mark shows up on time everytime and is very polite. Gets all my stains( even pet stains) out of my carpet and the price is amazing. I have a pretty large house. And the price is outstanding compared to other companies. He even earned my sofa last time for no charge. I highly reccomend Amburgey. read more

Mark showed up on time and cleaned the carpets in about an hour. We had a transaction issue, Marl worked diligently to correct this. He stated in contact with me. I would high recommend his services. I am greatly satisfied! read more

Amburgey Carpet Care - After - Carpet Cleaning Near Me - Orting, Washington

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Very unhappy with my carpet cleaning, 1/5 because they refuse to refund my money, only come fix it but who wants to have a bad job done twice??? read more

Just got my carpets clean in my house for 85 bucks plus the stairs. I highly recommend Mark and Amburgey carpet cleaning. He was very trustworthy, timely and friendly. Even gave me a cigar after he was done. Glad to know that there are business out there that really go above and beyond. I will definitely have him come back next year. Thanks Mark I am %100 certain I am going to take credit for this when my wife comes back from her shopping trip. 10 star service. read more

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This is the second time I have had my carpets cleaned by Amburgey carpet care and I have been impressed each time! Wonderful service, professional, on time, my carpet looks like new! Definitely recommend this company! read more

I have used Amburgey Carpet Care in the past and Mark does a great job with integrity.

I asked for a quote via email. The person responded in a timely manner and quoted me a reasonable price. When the guy showed up to clean, he was professional and thorough. He did a great job! The house first smelled like soap and then (since I left the windows open) nothing several hours later. The price was upheld and I had no issues. I would hire them again. read more

I really like Amburgey carpet care. The staff are kind and courteous and the prices are wonderful. The carpet gets clean and dries within a few hours. read more

I have used Mark for about 6 years now for our private home and our rentals. Every time he comes out he does an amazing job. I have cream colored carpets and he is able to get all the spots up and keeps my carpets looking their best. There was even one time he forgot to clean the carpet in the master closet ( he remembered without me even having to call him). He called me and said he forgot to do them and would be right back out....and he was. Easy to schedule, punctual and very reasonable. He will have my business for years to come. A++++ read more

I have never been more dissapointed in service in all my life. I had an appointment with them scheduled a couple weeks ago. When they called the day before to verify the appointment, I let them know that I had a sudden family emergency come up that day and couldn't keep the appointment. I called them back and rescheduled the appointment for a Monday at 9:30. They never showed up. When I called at 9:45 to see how long it would be until they arrived, they said they must have messed up and wrote the appointment on the wrong day. He offered to come at 11:00 but I had to work during that time. I explained to him that I had already moved furniture, made arrangements for my dogs to be gone all day and changed my work schedule. His response was, "Well, things got screwed up on your end the first time and they got screwed up on our end this time. Stuff happens." He never apologized once. Never will they have my business or any of my friends business or the business of any of the teachers in my district. I will be sure to share this with everyone. read more

Had Amburgey Carpet Care come out Tuesday at 1. Had him do my Living room, dining room, stairs, upstairs hallway, and couches. The guy was done at 3:30. Said to turn the heaters on and fans and your carpet should be dry in 8 hours. I got home from work at 6 that day and the house smelled like wet dog mixed with detergent. Called them up and said that the cleaning agents can reactivate the smell but it should be gone in a few days. Next morning, still wet. 2 days later my couches stink worse than before and so does the carpet. My dining room table wasn't moved and neither was an end table in the living room. So Friday afternoon, I call back and spoke with Mark and I tell him of these issues and that I'd just like my money back. He did offer to come out and fix the problems. But my position was that I have a baby shower on Sunday and I can't have this smell around if the enzymes reactivate the smell. He says it won't. But to me the entire job needs to be redone, but why would I go with the same company, when it didn't get done right the first time. I again, asked for my money back. He then accused me of just trying to get a free carpet cleaning. I was appalled, never has a company accused me of trying to get a free service. Mark was saying that I'm just calling crying on the phone and not letting him fix it. This guy said he's been doing this for 20 years. Well I don't know why I was the lucky one to have my house smell like a dog farm. He then went on to say they that he didn't make the house smell, and I was like duh, it was from my dogs, but I paid $250 for the smell to go away. He then said that they don't guarantee the pet odors will be gone after they go in there. Then why, again, would I have this company come back to redo my house? Since he says they don't give money back, I will have to just take his offer to spray enzymes on Saturday, with the hope that my guests don't smell everything like I do. I, at 9 months pregnant, will have to go behind this professional company to try to remedy the smell in the carpets with baking soda until after Sunday. I honestly wish I had gone with another company, but I won't be able to do that for a while since this mess cost me so much. read more