Those darn Val-pak advertisements that come to my mailbox sure does work. The promise of a set price to clean your entire house sure sounds like a steal. At only $179 for cleaning all the carpets in the house, wow I need to jump on that!! Confirmed that with the person on the phone and an appointment was set for a week later. Price deception. Upon arrival... "whoops, those stairs were wider than what we thought", "the price only covers up to this much square foot range", "we need to put protectants and additives that bumps up the price if you truly want a good clean plus protection", "our cleaning strips the carpet so we need to add back protectant at an additional cost" and "it's no pressure to take this price but since we are here...". The price shot up to over $300 (tax included). Originally, I planned to use traditional shampooing that would cost about $275, I decided try to this new ChemDry method of cleaning since it is within 10% of expected budget. Service. Service and cleaning time were as expected: 2 to 2.5 hours to complete the work and no issues with the technician. First, he vacuumed the floor to remove any debris. Second, he sprayed their special "carbonating" solution over the surface. Third, a machine that looks similar to a floor buffer/polisher was used in conjunction with a mop-like attachment that spins over the carpet. The difference between their method and the traditional: they do not saturate the pad underneath and extract, they only clean the carpet itself. They claim that their solution does not contain chemicals and that their method dries much quicker. At the end, they "rake" the carpet to fluff back up the fibers as the machine flattens them during the cleaning process. Final verdict. As promised, the carpet dried within hours. Noticeably different was the fact there was no fresh scent or the feeling of clean like what a shampooing or steam cleaning does. One issue that bothered me was the fact that he had to wear shoes in the house but did not have booties like all other folks that come to provide home services. It is difficult to discern in my situation the huge difference in cleanliness of their method since I neither wear shoes in the house, have pets, and keep my floors well maintained. Still, I prefer the traditional method where I can "see, feel and smell" the difference. ________________________ *A call back to them requesting a "redo" of a spot they did was denied. They claimed that if I had purchased the extra protectant package (extra $150 or so to add some chemicals to their cleaning solution) then they would have no problem returning. The guy told me that I had "wear" patterns and their cleaning won't remove this. This is BS since the carpet is only 1 year old with low use: no shoes, no pets, no kids, no smoke and kept in excellent condition - no visible wear spots whatsoever. I think I will stick with the tried and true carpet shampoo and/or steaming from now on. I have to thank ChemDry for showing me the light. read more

Aabracadabra Chem-Dry - Guy in action - Carpet Cleaning Near Me

The area rug never looked better!!! We have two large area rugs on the main floor of our home, that needed a serious cleaning after a large party. Steve with abracadabra Chem-Dry did a great job cleaning and stain repellent sealing these large rugs!!! We will definitely have them back in a couple months when we do our annual deep clean of the whole house!! read more

I don't even know where to start...Steve goes above and BEYOND with not only the quality of his service, but with his genuine care and continual follow up. Our story is long, sad, and frustrating. As new tenants to the North End Tacoma neighborhood, with two elementary aged kiddos and a baby on the way, we were smacked in the face with a terrible experience with the property we leased the day we moved in. The property was not only filthy, but the carpets were soaked with obscene amount of cat urine (there was some dog too). Our oldest daughter is allergic and asthmatic. I am pregnant. It was terrible. The carpet, the padding, the subfloor...it all needs to go. The landlord refused to replace the carpet, and insisted Chem Dry could fix it. After his "carpet cleaning guy" cancelled last minute, I called up Steve. Bawling. Steve talked me through it, said he would be happy to come first thing the next morning. He was right on time, and extremely professional. His honest opinion was that the carpet needed to go. He vocalized that he could not guarantee that his service would remedy the problem. So, we had him talk with the landlord. The landlord still insisted on having the carpets cleaned, even against Steve's advice. So, Steve went to town, doing everything he could to help the situation. Unfortunately, as we all knew, the carpets still smell, and we are now breaking our lease and trying to find somewhere else to move. Steve has called me multiple times since he cleaned, seeing how things are going, checking in with our family. He is upset for us. He genuinely cares. I have never met a business owner as committed to genuinely helping his customers as much as Steve does. I will absolutely use him for any carpet or upholstery cleaning needs in the future, and will always recommend his service to anyone who is in the market as well. Hands Down. Don't go with anyone else! read more

Steve did an amazing job on my carpet!!! I was contemplating replacing my entire second floor's carpet due to the pet odor from the previous owner's dog and sticky residue left from a poor carpet cleaning job. It's definitely true when they say you get what you pay for, this service if 100% worth it!!! Carpet looks, feels, and smells new. Highly recommend!! read more

Every time we've used Aabracadabra Chem-Dry they've impressed us as professional, thoughtful, thorough, and skilled. A recent experience further cemented our opinion. An accident forced us to need a couch cleaned quickly, and during the holiday season. Steve was very responsive - called us back the same day and scheduled a couch clean on Christmas Eve! He was very knowledgeable and carefully explained the different options to remove the stain. We've been pleased also with their carpet cleaning. We've used Chem-Dry both here and in other states, and always been impressed. Highly recommended! read more

The gentleman's that showed up was nice but the day after the carpet smelled worse then it did before they cleaned the carpet dosnt look clean i think all it did was spread the dirt around i wish i didn't spend so much getting this done i knoe the carpet isn't clean just from walking on it my socks are gross looking i wish i had explored more cleaners. read more

I appreciate good performance and great communication. Steve and company are awesome at both! Great work! In and out! No headaches for me at all. This company is a breath of fresh air. read more

They just came and cleaned my carpets. My carpets look like new and they smell so fresh and clean! The price was very reasonable. Steve was very professional and was easy to work with as far as being able to set up a time that worked with my schedule! I highly highly recommend!!! read more

A few weeks ago I was very pleased with the carpet and couch cleaning job done by Steve Parks. My couch had sadly been thrown up on by my son and Steve was able to get all of the awful smell from the couch. My carpets were also pretty soiled due to having 4 kids and a dog. I'm happy to say that even after a few weeks the spots are still gone!!! We've had the carpets done before by other companies and the spots would come back quickly. This is not the case with Abracadabra! Thanks again for the attention to detail you had with our house! read more

Steve was very experienced and incredibly knowledgeable, absolutely wonderful experience - we will plan to use him again in the future. Price was fair and results were spectacular. I would recommend his process to others instead of the traditional steam cleaning process you'll find with lower prices competitors. read more

My carpets were cleaned today and I just got home and saw them for the first time. I simply cannot believe how good the carpets look and smell. They look brand new! After years of attempting to clean up my puppy pee spots myself, having four teenagers, and being a "shoes on" house, my carpets were due for a cleaning, but I did not expect the carpets to look new. The owner was so professional, on time, and really took a lot of time doing a wonderful job. Even my mom said that she has never seen carpets look this good after a cleaning. Thank you so much!!!! read more

The company is so good at what they do. Steve the new owner was so friendly. I had double. Oiled appointments and he came to my house early I. Order for me to make it to my next appointment. He gave me all my options up front with the cost. He got all the stains out of my carpet and my rental now smells fresh and the carpets look clean. I will definitely be calling him again to do my normal maintenance. He was not pushy in trying to get me to go with highest dollar package and in fact recommended I not use a treatment I ask for and saved me about 400 dollars right there. Honest company and new owner. read more

Hats off to Aabracadabra Chem-Dry! Excellent service, excellent outcome. We have three pugs who are not always the best citizens in our household. I told Steve, of Aabracadabra I'd shout out to the world if he could make our carpets like new. WELL he came through! Every carpet came out great. Steve was prompt, upfront about pricing and went the extra mile to make sure we were satisfied. Best of all.....our carpets looked great! The whole house had a very pleasant lavender sent. I will recommend him to all my friends and family. Well done, Steve, well done. read more

We just moved and had used this company after getting a flyer in the value pack. Like the other review, the special quickly went over $300 for just the basic service. The only plus was that the worker was able to do it on short notice and completed the job. Two days later we vacuumed and there was the most dirt and filth I have seen in a canister. The more we vacuum the less dirt there is. We called the company. He no showed the first two appointments. We called him and he told us he was on another job. He originally told us we probably had a bad pad. Then when he came (to the third appoint.) he told us that the carpet was probably cleaned to hot and melted the backing. We pulled the carpet up in several different spots and both the carpet backing and pad looked good. I called corporate to let them know about the level of service from the franchise owner and directed me back to the owner for a solution. On a phone call back from the owner, He stated that he would come back out and take a look at the carpets but they looked clean when he was already here. He also said that the photos my wife took were far fetched (and something about the hair and dirt in the pictures). He didn't like when I told him the photos were dated. Seeing how the circle was still going round and round, we ultimately learned our lesson, cut our loses and will take our business somewhere else in the future. We will NOT use Chem Dry or recommend it any of our family or friends. read more

We've used Steve for years and I cannot say enough "great" things about his service. He's honest, shows up on time, professional, thoughtful, skilled, great communication and knowledgeable, If Steve can't get a stain out, NO ONE can. Did I mention our carpets are 16 years old and I have an off white carpet in the Great Room, and they still look like new... read more

My carpet looked hopeless! I had other cleaning companies out only to have the spots return. Steve put in extra effort on his own to get those spots out and my carpet looks better than ever! Talk about going the extra mile! Steve does! I would recommend him any day! Thank you Steve! read more

UNDER NEW OWNERSHIP. I've tried several carpet cleaning companies over the last several years and these folks are far and away the best. Steve was our guy and he was timely, professional, competitive, organized, and he made our carpets look great. The entire experience was five stars. Definitely give this company a try. You won't regret it! read more

Steve is extremely professional, accommodating, knowledgeable, and receptive to sharing his expertise. We have recently moved to Bonney Lake and will be having Steve come to our new home to clean our carpets and couch once we sell our old house. After reading the awesome reviews and speaking with him more than once, there was no need to call anyone else. We look forward to having him clean, sanitize and freshen our carpets and furniture in the very near future. read more

Steve is very professional and passionate about how he cleans your carpets. His pricing is very fair and I will use his service every time. I asked tons of questions and he answered all of them. Very educational on how often is necessary to clean your carpets. read more