1st off I wanted say upon arriving I was greeted by Freddy the Master mechanic and was very…read moreinsightful, polite, professional and knowledgeable. He inspected my vehicle thoroughly and also very transparent on any future preventative maintenance I may need. 10/10! Also while I waited Austin made me feel very comfortable w/ the pricing and overall what to expect from the visit. He displayed great communication, empathy, also made sure that everything question I had was answered! Great Crew to say the least I'll recommend them to anyone especially if you need a transparent & honest assessment of your vehicle

Brought my car here and was told my engine was dead. I sold the car to a friend for parts and he…read morefixed it and it has been running great for months now. It's on me for not getting a second opinion but man I regret bringing my car here and not getting a second opinion afterwards. Edited for response: I don't put my real name on the Internet

Used Frank's mobile repair for the first time for an oil change and brake issue. They were super…read morequick to get out to me and get the repairs done, even in the extreme heat. Also very helpful when my warranty company needed additional invoices. The price was also a good value. Will definitely use their services again if needed!

In regard to your response Frank I'll expose again why no one should use you. To start I used you…read moreafter the break issue we resolved to give you a shot. I bring up that brake issue because it eventually became a pattern of dropping the ball, and repeated issues 1. My car had to be towed because basic logic well known issue for GMC/Chevy 6.2 liter V8 engines have a lifter issue which requires engine replacement. The car wasn't in bad shape as you say. Cadillac dealership said I should have it towed due to the knocking sound. My car has always been kept immaculate. Yes you quoted a fair price, it was Lambs in Lakeway that was ridiculous and most people know they are. The engine took long because they sent the wrong engine and in regards to my finances it wasn't I couldn't pay . I was at the mercy of you and I was nothing but polite every single interaction with you. Your dropped the ball so many times and you actually asked me for advance payment at one point because you needed to pay your taxes . I didn't want to pay you UPFRONT Frank. You fix then pay, that's most every way it's done . You didn't have the money to cover costs which is a concern regarding running a business. I had also just spent money on another car repair and boat repairs . The car sat as I decided what I wanted to do. As far as stating you could have charged me storage you never once mentioned that and I have every phone call that proves that. Pretty shady of you to pull that out on your reply here. Again not on single time did you ever mention storage fees. So please don't act as if it was some favor you did. The car went in for an engine replacement. As you confirmed the day you put the engine in to test drive you call me telling me I need steering column replacement. Yes I have you on recording Frank stating that indeed the lift and big tires were the culprit. The steering was completely fine and it had not been driven once per you as we waited for the engine issue and replacement to be resolved. You now understand why I recorded you. You can't remember what you told me. I didn't struggle to pay you. I had a boat in repair and another car a Range Rover in repair. I communicated to you very professionally. By the way let's remember you had me pay up front on everything. It was the engine that was ordered that was delayed. 2. Regarding the transmission line. Let the public see this post. I pick up my car from Frank and I make it about a quarter to half a mile or so down road and what becomes the problem is the transmission line. Frank I have that call to you recorded as well and your claim that I accelerated or false and blew the line is total BS. It had nothing to do with big tires. I'm saving all my facts, statements from GM certified techs , and video of your guy coming over to "fix" it. Within a day or 2 it went out again and I made you tow it for free. It was your guy that you sent and had him do what he did and sent me on my way and that all was fine only to have it sent back to you. By the way on our recorded call you tried to lead me to believe with certainty it was one thing when in fact you were wrong and called me with another reason. Again grateful I recorded both those conversations. The reputable mechanics I discussed were my brothers out of Houston. My brother owns a professional garage and luxury and collector car biz for 22 years. The other reputable people was a connection I had out of A Cadillac dealer in Dallas. I mentioned this to you and so logically my car stayed locally with you. 3. The whole issue about you spending 200 for the detail I will just say to anyone reading this look at the pics of my Escalade left in his care. Never should have happened Frank. By the way I took a time stamp video of my car before it went back to you. I didn't spill the oil. That's a regular engine oil. Why would I need engine oil to leave in my backseat after you just repaired and did an engine replacement. Again shady of you to blame that on me. And by the way I had to waste 3 hours of my work day sitting there waiting on a detail. Completely unprofessional. 4. I asked you you fix my windshield wiper motor while you had it. You never did. I kept asking you very time you had the car and I have your texts alone that show you forgot several times. same thing Frank regarding the transmission thermostat. I asked you several times, you came out to fix my running board and forgot to get the transmission thermostat and windshield motor. Again pretty crazy you fixed my transmission yet our texts show you dropping the ball on the thermostat. I have lost count on the amount of texts I have that show you never show up on time. I'm done with my response. I'll update this post after claims court.

Great communication, honest and professional. I was able to get my spark plugs replaced at a great…read moreprice and loved the convenience of being able to come to me to do the job. I would definitely recommend Steven to anyone looking to get repairs or services done on their vehicle and want great overall service. I was very pleased and will be keeping him in mind the next time I need repairs done. Thank you!

I noticed, late at night, that the brake lights on my Honda wouldn't turn off. So I sent a message…read moreto Steven the next morning. He responded promptly, and was able to schedule me in that morning between his other appointments. Steven is professional, knowledgeable, friendly, and skillful. Affordable, too. He exudes honesty and sincerity. (He noticed the issue was actually the brake switch, which ended up saving me $20+ dollars.) He fixed the problem in a short amount of time, and I then asked if he could help with a different issue related to my tires -- he took care of that promptly as well. I *highly* recommend him. I will without hesitation be using him in the future.

My older brother introduced me to Crank Auto 5 years ago when I moved to Austin, TX. I've stuck…read morewith them ever since. No matter the issues I've had with my car, they've been able to handle it. - Fair prices & willing to work with customers - Super Transparent estimates with no surprises - Timely services & Reliable Timelines - High-quality workmanship - Professional from start to finish

It has been an AWESOME experience, dealing with Fateh, and Crank Auto Repair!!!…read more I purchased a BEAUTIFUL 2011 Lexus ES350, for a MORE than fair price. After driving off I expressed a few concerns with the vehicle. Fateh was quick to respond to all of my concerns, and he promptly set me up to fix everything. I have been searching for a reliable, trustworthy mechanic my whole entire life, and Fateh is the Man!!!! Thank You So Much Fateh!!

A true, honest man after one of the worst experiences I had with a car. My car wouldn't start so I…read moretowed it to a Firestone. They ran a diagnostic and said the starter needs to be replaced (even though they put a new one in 2 months earlier with the previous owner of the car) and it would cost $700. I towed the car back home to get a mobile mechanic to look at it for a second opinion and Javier showed up with a new starter but got the car starting within minutes. He found the starter connector wire was actually faulty (something they said they tested in the diagnostic and should've been the 1st thing to look at). To think Javier could've just replaced my starter and taken the $500 without me knowing after seeing the wire, but he was so honest and upfront about it and only ended up costing me $100. Use him and support the ones who actually show up to serve you and build a relationship, unlike the big shop clowns who don't give a flying rats ass about you.

If we could give Javier more than 5 stars, we would. We…read morecalled Mechanic 2 You expecting to schedule service sometime next week. We were pleasantly surprised when Javier said he could work us in the same day for an AC issue. Javier was very communicative throughout the process, and he was super accommodating with our pickup. We felt Javier's pricing was very fair. We were happy to support an independent mechanic. Happy to now have someone we feel we can trust to help us with our vehicles. Thank you, Javier!

I have used Dan for several major and minor auto repairs, and he has always done a great job and…read morefor a fair price. He will fix only what needs to be fixed and fix it right. A minor con for some would be that his location varies (thus the "Mobile"), but I've always been able to reach his mobile phone at (512) 506-1910. And low overhead means a good deal. And if available, he'll even let you drive one of his beater cars while he's fixing yours - that is just great customer service. Dan was recommended to me by a friend when I arrived in Austin three years ago, and I now recommend him to others. He is straight-shooting, honest, and friendly - and a very competent mechanic.

I called this man up about my truck. Went to explain what was going on with it while explaining he…read morehung up on me. I called him back sent me to voice mail no return calls. No return text messages. He blocked me. Cant get threw on my number very rude when he answered the phone to begin with i would not recommend him to any one acting like that bad business edicts but if u do use him it your choice

The service was great. They explained everything and included a discussion of the price before the…read morework was started. I will definitely be using them again.

Received great service here and it didn't take long. I'll come back here again if I need my car…read morechecked out.

Auto Tek's stellar customer reviews did not disappoint! They diagnosed and repaired a bad A/C…read morecompressor for an Audi Q5. They credited the diagnosis fee to the service performed which is nice. They offer a decent warranty on their work. They are also flexible to offer parts options to help lower the total cost of repair. They say all of their techs have senior experience, and they were able to get my car in quickly- some other garages have wait times of up to a week. I checked their hourly rates, they are in line with other garages I have used in the past. They seem to have a very smooth and efficient system set up, they handle a lot of cars with the large garage space they have, and they do a good job communicating and providing updates. Convenient location for South Austin customers. They even sent me a follow up message after the repair- that was a first for me! I would recommend this garage for service and repair work.

Let's be clear about something when it comes to car maintenance of a car over 10 years old and…read more100K+ miles. It will be expensive. Period. Hopefully you find a good quality mechanic with fair prices, transparent with their findings, and can work in a timely manner. Auto Tek checks all those boxes. We took my son's 2012 Honda Civic for a maintenance visit. They found several things that needed attention (battery, brakes, bearings, etc.) Twenty two year olds can be responsible, but they don't always recognize when there's a weird noise, or the alignment is off. We got 2 pages of repairs done and it was a little under 3K. Yep, it's a lot, but still less than buying a new car and he will get a couple more years out of this car.

I went to the dealer for an oil change, recalls and diagnostic work for my Kia Telluride (2022)…read more While at the dealer I received an email which allowed me to consent to all the work they had deemed necessary. I consented to an oil change and asked the rep (nonmechanic) what the other terminology meant.... I left to get a second opinion. I AM SO HAPPY I WENT TO JUKES! They saved me probably $2,000, provided me education about the codes as how they related to my vehicle and provided future recommendations as how to keep my car in the best condition. It was so quick, no hard sells, and was a friendly environment. They will be my first opinion from now on!

On June 29th I took my car in to have its EGR valve cleaned and replaced. Today I had a mechanic…read morefrom another shop pull out my EGR valve since my car was having some issues. Upon looking at the EGR valve Juke Auto cleaned, my mechanic said there were no signs the EGR valve was cleaned or removed. To be fair, I'm not exactly sure what Juke autos $800 EGR valve cleaning entails... Below are the pictures of the old EGR valve.

The folks at Triple A&C Automotive are good people and are really helpful. I was able to come in…read morethe same day to get my coolant/antifreeze flushed and refilled and they also helped me understand what other repairs I needed and sent me a quote for those. Their services are half of the cost compared to anywhere else (super competitive pricing). I'll be coming back for sure.

While I haven't scheduled the work yet, Anthony was very prompt in responding to my quote request…read more When I had questions, he personally called me back to clarify everything. Great service so far! My next step is to schedule the work and get it done.