I originally spotted the Amazon's truck in front of a house down the road from me, and because I've had no success finding a reasonable, reliable company to do some landscaping rework on my home, I decided to watch their work progress for a few days. Every day, when I drove by their work site, the crew was working hard-- a good sign, based on my several recent experiences with other landscape companies. I decided to stop and talk to them about bidding on some work at my home. The next day, and on time, Segundo Collazos, the owner, came to my home, where we discussed what I wanted to do. He said he'd write up a quote and deliver it to me in a couple of days. Just as he said he would, a couple of days later I had my quote-- was there some misunderstanding in the work to be done? Because the prices were about 40% less than the other businesses I had managed to wrestle bids out of. So, I called to make sure we were both talking about the same thing. Apparently, we were. So, we scheduled the work. Today, and on time, Segundo showed up with a crew of 2 others, and proceeded to do the job in a thorough, professional, and earnest fashion. He and his crew worked hard, got the job done, and cleaned up their mess when finished. Wow! So that's what an honest, hard working business operates. I will definitely call Amazon's for the next stage of the project.
Edit: One year later, I've had to rethink my review and rating. Unfortunately, Segundo has, in the last 6 months, become increasingly difficult to reach. He's been very slow to return calls, and requires multiple messages before he responds. Recently, I finally tracked him down and scheduled some minor work on my yard. He quoted me for materials and labor (3 yards of mulch, installed, along with some misc other small things). H was supposed to come on a Friday, and check in with me before starting. On Thursday morning, I came home to a guy (not Segundo) "finishing up" on the work... by coming early, I had not been able to do the things that I was going to do PRIOR to the scheduled Friday work-- cleaning up dog waste in the yard, planting several new plants, running/repairing drip irrigation lines, etc. I raised my concerns with Segundo, and his response was, frankly, a near-silent version of "I don't really care, just pay me." He wasn't bothered that I would have to pull up much of the mulch to service the irrigation system, and to plant the plants, and he wasn't at all bothered that his worker had buried dog waste with mulch. Worse, it was quite obvious that they used only about 1 yard of mulch-- it was a different color than the old mulch due to sun fading, and you could easily see the new and old... the old mulch was also 3 yards when installed last year... so you might expect there to now be about double the mulch on the yard. But the new mulch was so thin, you could easily see the old peeking through, and in some places there was zero new mulch. Again, Segundo didn't seem bothered or interested in making it right. So... I've updated this review and his rating accordingly. Hopefully your experience will be better. read more