They was very professional wand helpful the whole time they was towing my car. They even was…read moreconcerned about my well being. Definitely recommend.

They left my truck facing the wrong direction, and I received a ticket. I asked them to fix their…read moremistake, and they refused but offered to charge me again to turn it around. The truck was in an accident they offered to come take it to their impound so they could charge the insurance company to store it.

2022 Volvo is leaking oil and didn't dare drive it to the dealership for service from our home in…read moreEverett. After getting a quote of nearly $900 from another towing company on Paine Ave, I spoke to David at AK Roadside & Towing who provided a quote for less than half. David called several times to update his ETA. He was informative, accommodating, friendly, professional and helpful. So appreciated.

My battery died in the Target parking lot in Lynnwood. I called for help utilizing ASA and they…read moredispatched David from AK Roadside. He was friendly, helpful and got me back in the road within minutes. It was cold, raining, and very late. I was grateful David was easy to work with.

Quality towing saved me yesterday. Roadside assistance from insurance company said it could take 4…read morehours to get a truck out, Quality Towing was on scene in 20 minutes. The dispatcher and the person that showed up to do the job were friendly and super helpful. I hope I don't a future tow, but if I do, I will start with these guys. Thanks!

The worst towing experience ever in my life highway robbery. They had my vehicle less than a day…read moreand wanted $1100.00 and some change to get it out. They also did not provide a itemized list of charges of why it cost so much to get out. They refuse to let me grab my $400.-$500. battery. They basically took my only vehicle I had for work and commuting period. They had no issues with basically robbing my vehicle it was like second nature for them. How can this he legal. BECAUSE they took my only means of transportation I couldn't make the money needed to request an hearing which would have costed me $100. Plus dollaes and you got 5-10 business days to fill. This company is unethical, they have no consideration about anyones life by taking their livelyhood with no explanation of why they charge. They dont live up to their company that's for sure!!!

Customer service is rude and very unprofessiona. A middle aged or old lady answered the phone and…read morehad a very snarky attitude, asking if she could please finished, when I was giving her additional information on my car. A complete weirdo.

Mac towing provides quick service and fair charge. Great communications too. Recommend.read more

Mr. Ahmed Shaheen provided impressive, meticulous, and friendly service when I called for help…read moreearlier this month. My precious 13-year-old car died :( and required a tow on a Sunday morning. As I was trying to decide how to proceed, and decided to change the tow destination from a local expert service shop to a car dealership. Ahmed arrived on time, and was pleasant and patient as he tried to resuscitate my car in an attempt to save us. He went to the trouble of meeting me at the dealership to coordinate unload and attempt to start the car again. I so appreciate Ahmed's kindness and professionalism. This was an upsetting experience for me, and I'm grateful for the rescue!!!

Our driver was kind, careful and timely. He made sure to take pictures of the car prior to moving…read moreit, then was very careful both putting it on the flatbed and removing it. Friendly conversation on our way to drop off the car was also appreciated. Excellent service!

these guys are spot on was in a war accident not our fault they responded quickly gave us…read moregreat direction and took care of car till we dealt with insurance even called us a few days later and asked us how we were doing

Cost of storage we lost our 2020 Equinox, Told the Bank they could come get it. Insurance said they…read morewould pay for towing (Road side service) Not the storage. If I did a full claim on the car for a accident I would need $500 to them and towing and storage was well over $500 by this time. LoJack stopped working, Last letter in mail said Aug,14th Auction, $1,000 to get it out. I hope the Bank uses the (Gap Insurance)

Quick and timely service with no fuss. Highly recommended. My car was dead and they arrived in…read more30mins as said and jump started the battery. Off and away within 5mins.

I never thought I'd be writing a review for a towing company. Probably because usually the only…read morememory is if you were pleased with the wait time. Like I cannot recall a single interaction I've ever had with the actual person who towed my car. ENTER UBALDO. I would trust this man with my life. AAA routed Vaqueros towing to our truck so it was luck of the draw but if you don't have roadside assistance and need to use a towing company, you can just stop reading honestly and call Vaqueros. I promise. Ubaldo showed up within the window, even during Covid. He got out of his truck and idk how to describe him in another way but major Santa Claus energy. This man is quite possibly the jolliest person on earth, or at least Bothell. Literally put me at ease the moment we met. He's cheerful and empathetic and got our Ram 1500 on the towing bed (idk if thats what it's called but I know my bf was happy to see it wasn't the kind where your car rolls on its back wheels) in minutes. He waved us goodbye and then called me after he dropped our truck off at the body shop to let me know the keys were handed off. Absolute 5 star customer service. The communication, the personality, the follow up. A true king. He is the perfect person to have when dealing with a stressful situation. I think it's a family business so I'm sure the rest of the team has similar hospitality. Thank you, Ubaldo!!

My old Mazda was giving me some issues and wouldn't start a couple days ago when I tried to leave…read morefor work. Kenmore Towing helped me out and were amazing. They sent Wyatt over to pick up my car and he took it over to the Mazda dealership. This was my first time ever having to deal with this and Wyatt was amazing in assuring me that they'd take care of everything for me and get my car where it needed to go. Leaving people with your vehicle can be nerve wrecking but Kenmore Towing helped me to feel confident that everything was going to be okay. My car is still at the shop but if I ever need a tow truck again they'd be my first recommendation!

The other day my car got a flat tire on my way home from work. Within a very short amount of time,…read morethe driver who's name was Chris if I remember right, helped bring my car to the nearest tire store. He was very friendly and made sure everything went smoothly. If you're in the area and need towing, I highly suggest giving these people a call. Their prices are fair and their service is great!