Rebekah L.

Review #1059~ Ding, ding, ding. We have a winner here. How this Store is rated such low ratings is beyond me. I Stopped by hoping to get my Amazon Fire Tablet 8 fixed but Customer Service here was superb, unlike 'Amazon Go.' Lovin' the warm & friendly vibes here. Thanks to your extra help even though it wasn't really your thing; this super efficient customer service technician who worked a Thursday PM was willing to extend his help. The customer service representative here who worked Thursday afternoon deserved a raise. Although we weren't able to recover an App i bought, he sent me the right phone number to call. Now this is what i call: out-of-the-world service. i located some groceries on sale yesterday. i'll be back again later for another errand today.

Sarah S.

This is certainly the first of its kind, and leave it to Amazon! When you walk in and look up there are sensors EVERYWHERE. It is an engineering masterpiece that any tech lover will appreciate. Every item is perfectly aligned and organized. The price tags are digital and have customer review ratings. The alcohol section requires ID which I think is smart. They also have a clearance section too! We got a pizza, small box and medium box from the food bar. They have a great selection for "by the box" prices as opposed to weight, so I loaded my medium box up with all the goodies for $10. Their sushi looked better than what you'd find at a typical grocery store sushi counter. They also had orange chicken and egg rolls, broccoli and sweet potato veggies, Indian curry and rice, salad and toppings, soup, olive bar, sandwiches and pizza bar. You're able to walk out without going through a check out line due to the sensor system but we used the checkout line since we weren't set up for self "walk" out. This place is very clean and changes the way of grocery shopping. That can be exciting and also can be a little sad feeling like it lacks the traditional grocery store charm. But I appreciate the great job Amazon did mixing the new ideas with the old. It's a fantastic engineering feat!

Lily H.

Need a quick snack or late bite? While some restaurants and stores are closed, Amazon Fresh was open til 10PM! This is the second Amazon Fresh spot that I ventured to and it's about the same as any other. It's like your typical grocery store. This nice thing that that have that I like is that they have a hot food section and prepared foods to take home to cook. Plus they have a small bakery section which you can get cup cakes, artisan or basic bread, and cookies. If you need to an Amazon return, you can do that as well. it's towards the back where the baked goods and hot foods are located. They also sell the highly rated Amazon items too. On this visit, I came too late and all the hot foods were put away. Luckily there were still some small refrigerated bites I could grab like sandwiches and prepared meals. There is also an aisle of various ice creams and frozen treats which is always tempting to check out. There's so many brands and flavors. The staff there is really chill, you can get what you need and head out. If you own an EV, there are chargers in front of the store in the parking lot as well. Similar to your local Wholefoods.

Gloria M.

Stopped by this morning since we have never seen an Amazon fresh store. What a huge disappointment it was, I was looking for a quick breakfast. I hoped it was like Whole Foods, the cut up fruit was not longer fresh. I still purchased two since we had already stopped in, that way we could just get on the freeway to out destination. When we opened the fruit in the car, not only was it not so fresh anymore it was the worse fruit I have had. It was super bland, and soft, it was just too old. The hot food bar, well it was just the bar with no food at all. The coolest thing about this store and the main reason I'm even given them two stars was the self served espresso machine. The idea of this store was amazing, but maybe spend more money on fresh product and less on the hundreds of camera

Vic C.

Amazon Fresh is the newest market by Amazon that is opening all over the US. With this new location (right next door to Kohl's), it opened towards the end of April. My husband and I have been here twice now but have visited a few other Amazon Fresh locations (Temecula and Cerritos). When they first opened, the pizza slices were $1.79 each but it is now $1.99 a slice. I think it was a mistake initially and so Amazon Fresh had corrected the price. But the price of $1.99 is still a good price for the size. But the real deal for the pizza here is a full pizza for $9.99. Over our two visits, we purchased a slice of the White Cheese Alfredo which was pretty tasty and I think the size was more than plenty for one person. I love alfredo sauce on a pizza (and also pesto). We also purchased a few slices of Pizza Supreme, which has pepperoni and sausage. It is quite meaty and also tasty. Over our visits, I also purchased cookies from the bakery section, some produce, crackers, bread, etc. Now I know the prices may seem expensive to most, especially if you are not accustomed to shopping at Whole Foods or markets at the same price point. But I think Amazon Fresh can be quite affordable, especially with the numerous of coupons they continue to provide (you can also find the coupons online too). Now with shopping, you can do it the traditional way with getting a regular cart, which is how we prefer to shop. You can also pick one of the special green carts that will keep a running total of the items you put in the cart and also subtract the items you remove from the cart (although there have been numerous of problems with this and so you want to check the items before leaving the store. Sometimes people will be charged when a person touches an items and is charged, so again it is best to check before you leave). I think if you do not have any specific expectations, you will enjoy your shopping visit. All the staff we have interacted with were very friendly. The woman's restroom I used on both visits were clean upon these 2 visits. I look forward to my next shopping trip.

Jasmine A.

Visited on Saturday, 04/30/22 for the first time. Grand Opening week/weekend. VERY clean and tech-savvy inside (Amazon Alexa) at every corner who is willing to assist your grocery needs. We got some free snacks outside as well as prizes from spinning the wheel. Upon entering, the entrance area was jammed packed. A lot of customers were trying to download the app from their phone so that they can scan their QR Code to go inside. Some customers (myself included) were confused as to where/what to scan. Fortunately there were staff present to assist and guide those who are not too tech-savvy/unfamiliar with the process, which is understandable since the procedure itself is very distinct compared to other markets. This place has everything - from fresh produce, meat, seafood, bakery, and dairy. They also have a HUGE HOT BAR & SALAD BAR, as well as SUSHI AND PIZZA! I will say everything inside is quite expensive (in my opinion), so I will not purchase my groceries here but I am willing to try out their hot bar & salad bar. Additionally, this place sells Rotisserie Chicken for $4.97, but there was none available when I was there. They sell pizza either per slice or as a whole for $9.99 (same price as Costco's whole pizza) - you can choose any pizza (pepperoni, pesto chicken etc.) you want for $9.99, but I will say their pizzas look a little flatter (flat-bread style) compared to Costco's whole pizza for the same price. Lastly, this place has a SELF-SERVE ESPRESSO machine! You can serve yourself a cappuccino, mocha, chai, latte, etc.! Overall 3/5 (minus 2 stars due to the price of groceries). I recommend checking this place out if you are around the area.

Lilianna F.

I have shopped here second times since the store just opened up about a month. I bought a whole supreme pizza for $9.99 and it wasn't good compare to pizza at Costco , Domino's and Pizza Hut . The pizza was soft and thin, instead of crispy which topped with olive, sausage, pepperoni, ham and cheese. It tasted like card board and less aroma scent. The facility is roomy, clean and everything is so organized, but not enough lighting which makes the store less energy. The wine niche has a small table in the middle of walk way and there is an unpleasant staff face standing in front for doing nothing . I think it's better for Amazon Fresh to put an LED list sign here for the savvy techs to check things around if they want to know more about wine spirits and prices . It's just my imagination! Staffs are cold and not much helpful, there is only one cashier open on Sat , but luckily there is not many customers in store by the time I was there. Not a good experience shopping here over all .