Stop in to grab some eggs and apples . I pass up on the eggs , I thought the price was a tad much . I like that Vons has pre cut fruits and vegetables ready to consume . read more

Vons - Salads - Grocery Near Me - Claremont, California

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6/1/24 Decided that I will finally redeem the gift cards I received from Christmas & Vons is the closest to home (instead of Pavilions). First off, I know traversing a new store to me can be an adventure-so I look forward to it. I must admit, though that my first impression is that the sense of organization to the way that things are placed around the store is a bit unorganized. It makes sense to me that all dairy product should be at least within adjacent places to each other in a store. It took me a while, looking for cream cheese. I've had to ask a staff at least three times looking for items. One staff, Colleen, stopped and asked if I needed help because we must've passed each other at least 2-3 times as I was going up & down the aisles looking for items. She said "you've taken pictures "all over MY store..." I informed her that it's my first time at this store & I'm also "Yelping". She then proceeded to explain that it's been newly renovated & gave me a handout to help me navigate the store. Although she may have intended to help me, I couldn't help but think that I may made her nervous when I was taking photos. No harm, no foul, but it made me feel less welcome rather than feeling accommodated. It takes time for me to get acclimated to a new store & first impressions are important. Needless to say, her interaction with me was not altogether comforting. With all things considered, items, aisles not being very cohesive in their placement but still organized & labeled accordingly, store is clean....it's still a great market. If I could give it 3.5, I would, because I place prime importance on customer service. I was excited to explore this market until the manager made me feel intrusive at "her store". Perhaps it was not her intention but I really felt like I was not welcome in her store. It took me a while to complete this review to allow a bit of time to pass but my gut still feels the same to this day. read more

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I frequest in Vons Claremont, but this is the first time (since I moved to Claremont and the United States) that I encountered such a rude treatment. The butcher is super rude. So I was buying meat at the butcher section when I pointed what I wanted. I said "Shrimp the raw one" while pointing at the kind of shrimp I wanted. The butcher told me "You keep pointing I don't know what you meant" And then I pointed at another product saying "and then one pound of the cooked small shrimp too" while pointing at it. He said annoyingly "YOU KEEP POINTING I CANT SEE IT" The fuck. And when he was weighing my order he goes like "remove some?" (Coz it weighed a little over a pound) I said "that's okay" he said "I said remove some? that's what im asking" Annoyingly. To which I repeated "No. that's okay" VERY RUDE NEVER GOING BACK HERE read more

Vons has some amazing sales! The store is always clean and fully stocked!! Their sales fruits and vegetables are always so fresh!! The avocados are always a treat !! read more

I visited this Claremont location for the first time while I was in the area with my husband and cousin, and from the moment we walked in, an older male associate began staring at us and following us around as if we were going to steal something. It was extremely uncomfortable and uncalled for. My cousin even asked if he was okay, and only then did he back off slightly--but he continued to keep his eyes on us the entire time. After checking Yelp, I realized we weren't the only ones who've experienced this kind of behavior here. It's disappointing and upsetting to see a pattern. I don't like pulling the race card, but it's hard to ignore how differently customers of color--especially Hispanic shoppers--are treated in this store. Nobody deserves to be profiled or made to feel like they don't belong. I truly hope management addresses this issue, as no one should be made to feel unwelcome or profiled while shopping. read more

stopped by Starbucks inside Vons and ordered a large Vanilla Frappuccino. Jade was fast, efficient, and so kind! She made my drink exactly how I like it." read more

Vons - Grocery Near Me - Claremont, California

Vons is a solid yet expensive grocery store and bakery. I usually come here for their pastries and fried chicken tenders which is way over priced but super amazing. The staff at Vons Bakery are very nice but seem overworked and tired often, but they remain professional and polite. The inside of the grocery store is standard and has a wide selection. I would not personally come here for anything besides, Produce which is often high quality and fresh or pastries/food at the bakery. Taste: 9/10 Presentation: 5/10 Staff: 9/10 Prices: 3/10 Overall: 6.5/10 read more

Love this neighborhood vons. Everyone that works here is so friendly and helpful. Plus the parking lot is easy to navigate which is important to me . read more

Made me feel watched and stalked and like i cant shop for however long i wanted to.. like if you guys don't want customers in your establishment, remove the bathroom then. Also, the young staff aren't the problem, its the older staff that are judgy so be prepared to get stared at if you are Under the age of 30 and not White (Im black) Ambiance was fine, some mariah carey and stuff played today. Food is good there, quality is good. Literally the staff is the ONLY issue, you old people need to Retire or Work Somewhere Else, thanks for taking my money read more

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Check the dates before you purchase!! Found product expired from last year on the shelf!!

Vons in SoCal is Safeway in Norcal. It seemed very familiar to the stores I go to Norcal which was nice. Picked up some wine and other sundries for the house from here. read more

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I drove 2 hours to visit my brother in claremont and wanted to gift him some beer and rum. they wouldnt sell me beer or rum. I showed the manager my DL and interim DL but they wouldnt take either. Never coming back. bathroom is clean enough i guess. read more

Terrible customer service . I asked help from this associate and this lady didn't even really bother to check . The cashier asked her to check for me .I needed a box for the 6 bottles of wine that I purchased and she just said there's none . I got the bigger bottles so I just needed a box to secure them . At the produce side there were pile of boxes from the fruits and vegetables. I asked her " what about those boxes , can I take one ? And she just flatly told me , you can ask them yourself Sooo rude !!!! That's all I'm gonna put here cause I'm super upset , she ruined my day ! read more

Michael did not greet me or even acknowledge me. He quickly scanned then THREW my items to the bagger. He didn't even tell me the total. He just had terrible customer service overall. This was around 7:30 on 12/5. read more

The WORST customer "service", and their prices are the highest! The baggers are lazy and rude. Its close to my house, and I stopped shopping there awhile back because of staff who couldnt be bothered to check stock. Just need a couple of items, reminded of how basic the staff is. I'll shop where the prices aren't inflated due to the housing market and the service is better -out of my way and worth the gas..im still saving money Very Obnoxious No Service read more

We needed to pop in here for a simple balloon for a birthday today. Nice clean store. read more

Vons - Front door - Grocery Near Me - Claremont, California

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Minus 10 star. Was hoping they were improved. Continue to Sell expired deli food. Packed on 12/7 and last day today. Cheese packed 11/28 and last day 2 days ago :( . What a hassle . When you return manager could care less :( read more

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I've been shopping at this specific Vons for exactly 10 months since I moved to Claremont. And in those 10 months I've been there almost every day and got to know the staff very well. They are all very kind but Sonny is the best and is always great to see. Shes always so welcoming and helpful and has such a great personality. I hope this reaches her, 5 stars. read more

**NOT FULLY STOCKED. SMALL STORE** Great for the basics. Don't expect to find everything you'd find at a bigger store. Awesome customer service I love that they have those smaller carts Parking is a hit or miss. Sometimes it's very crowded I go all the way to La Verne for fresh bread and most cheeses, rotisserie chicken, and almost everything... I only come because it's close, sometimes I don't have time and I know for sure they're going to have what I need (eggs, milk, butter, etc.) read more

Vons - Grocery Near Me - Claremont, California

This review is about Vons Bakery and I might be biased, but the bakery is AH-mazing. I've tried literally almost all the cakes, cookies, bagels, baked goods, and they're all superior in quality and taste. Some of my favorites are the Tiramisu, Dulce de Leche cake, and fruit tart (omg fruit tart is sooooo good). My sister is obsessed with the cheesecakes (the oreo flavor and original are really rich and decadent). We also like the cookies and muffins (choco chip are the best flavors for both). The cheese bagel and jalapeno cheese bagels are great staples for breakfast. Prices are great for the quality of baked goods. To be honest, I think Vons has the highest quality produce and ingredients - so I'm not surprised that they've been around and doing well for so long. Highly valued local grocery story in Arcadia! read more

Let's name the all stars at "my Vons". Starting at the top, Richard, Marie, karen, Angelica, sierrah, Luke, Monica, mike, Doris, Isabel and Jose (meat guy). I love my Vons people. I am in there every other day and love them all. They far out weigh the less than stellar GM. read more

Okay okay... it seems that management did something about the fried chicken and switched out the people operating that department. Came back and I was pleasantly surprised especially the lady that helped me. Can't remember her name but I believe she was a brunette. Very helpful and suggested a potato salad on the side. Just because of her superior customer service, I went ahead and got me a side of potato salad. The management really did something about my comments previously and I am grateful that they listened and did something about it!! Vons has always been my go to place for groceries and the lot and they actually do care about their loyal customers. You can't really beat the quality at Vons and I will continually support them. Try the fried chicken!! It's actually fresh and juicy!! read more

if you order groceries online don't get them from this vons. I order groceries online and they debited two times for an order and this week. I made a purchase on Saturday for 102.50 and they debited me twice on two occasions leaving me with no money in my che king account. they now owe me $170 which they won't give back and basically told me there's nothing I can do about it. I talked to 2 managers Donald and Kyle. nobody knows anything and the problem is not cared about or addressed by anyone. I'm stopping my business with them. read more

Vons Claremont was notified yesterday of the fact they have numerous fraudulent gift cards on the rack. Tried to get a refund, but was told no. I have the receipt of my purchase and the employee actually scratched off the cards from the rack and saw they were tampered with, just as mine were. I have to wonder if the manager, Colleen, knew about this and ignored it? Safeway doesn't care that customers are getting ripped off cause they get their money. I will be back to check and see if the cards have been pulled now that Martha saw if herself. If not, CPD will be contacted. Knowingly allowing these to be sold is a crime!! read more

Vons - Tampered cards. All different - Grocery Near Me - Claremont, California

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Thanksgiving meals I ordered two meals for Friday November 18. These were for my son's school. When I went to get them they only had one defrosted and I ordered them 11 days in advanced. They said sorry. I needed them for this special occasion and the Von's employee and manager did not care. What a horrible place to put someone. So for $149.98 I got one turkey and everything else I threw out. Horrible store. read more

Vons - Frozen and this is after two hours in the oven - Grocery Near Me - Claremont, California

I have been going here for 10+ years now, as it is the closest and pretty much only real supermarket in north Claremont Since they have such a monopoly, the prices are a bit high (recommend to always use Vons card), but the selection is great. I prefer Wolfe's but when I need something quick, I almost always go here. Plus, they are open crazy hours, I don't even know when they close, but I think they do?! read more

Just saw an employee, without her mask covering her nose, restocking raw fish in the seafood cooler. Lots of other employees not properly wearing their masks. Get in. Get out. Go wash your hands. Spoke to the lovely manager who said she would address. read more

Ok, this difficult for me to write. I've never had issues with this Vons before this particular incident. Sometimes you can catch a certain manager having a BAD day and she yells at staff....totally unprofessional. The deli staff are ok. Sometimes they ignore you then try to sell you the crap they should dispose of. During this Covid-19 crisis, everybody is stressed. I purchased 3 Crystal Geyser water 2 for my family and one for handicapped/senior sister I take care of. I saw a couple in front of water in aisle. They filled up cart with at least 10 waters. The cashier told me "Limit of 2" I said are you sure? She reached in cart and took one water out! I showed her pic of couple walking out of store with 10 or more. She said "not my problem" manager said same thing. I WAS LIVID maintained my composure and left. read more

Vons - CAN ANYBODY SAY ...MORE THAN 2.... - Grocery Near Me - Claremont, California

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Very sketchy customers. And only a few wearing masks (appeared to be college students from the Claremont area). Would not recommend.

I can't really comment on the service here because I never need it. I've been a patron here for almost two decades. Unless there is some significant restructuring or reorganization I generally know where to look. Besides, it's a very small and tight Vons, so there's not too many aisles to scour should the situation arise. But if I had to sum this Vons up in two words, it'd be: convenience over price. I could walk here in 3 minutes. That's casual strolling too. But if I desired competitive pricing, I'd hop on my bike and head over to Stater Brothers, on Foothill and Towne. If I wanted quality produce, I'd whistle for my dad, hop into his jeep, and head over to Sprouts (formerly Ralphs, then Albertsons, then Alpha Beta--ya I'm old skool) on Mountain and Foothill. But if it's nearing 12am and I want a goddamn bag of chips, I guess I'd just cough up $3.99 at Vons for mah Ruffles than scamper over to Stater Bros for $2.50. I usually go around 11:30 pm anyway. That dude with the glasses and pierced ear. What's his name again. He's a cool dude. read more

Vons - Grocery Near Me - Claremont, California

My husband and I arrived around 3:45 to get our flu shot. We waited 15 minutes to speak with a pharmacy staff employee. It was 4:00 when Christina came to our window. She rudely informed us that is was now 4:00 and they stop all shots at 4:00 and we would not be able to get one. I could understand if we had just arrived but we had waited 15 minutes to speak with someone. She rudely just walked away. Very disappointed in her attitude and behavior! Cannot believe Vons allows their pharmacy employees to treat customers this way! read more

This is a fine store with friendly employees, quality products, and enough items to meet most of my needs. I am removing a star because the procedures for entering check-out is more than a bit confusing. On multiple occasions, while waiting at the designated spot for an employee to notify me, or another customer, that they can proceed to the conveyor belt, an oblivious customer cuts everyone else in line as there is often no one monitoring or directing traffic. Most customers are very polite and don't say anything... but why should we? If you are going to require us to wait by the flowers, and you cannot afford to post another employee to direct traffic, you should open the lane closest to the floral department so as to mitigate further confusion. If you want customers to follow the rules, you need to make the rules equitable to all. read more

Just moved to the area and of course, I break a my foot. Searching all pharmacies for your meds when you have a prescription from your doctor can be very difficult. It's a law that pharmacies aren't allowed to tell you over the phone whether or not they have your medication. In my case, it was strong pain meds. We came from a town where the Vons was awful and didn't have a pharmacy. My husband drove all over town to every pharmacy trying to find my two medications. Then we found this Vons. Of course I was hesitant about Vons.. But, they not only had what I needed but the staff was terrific! I want to especially give a review to Wilson, the pharmacy manager. Wilson went out of his way to contact my Dr. more than once to try to get my meds approved before the weekend. Wilson personally called me the next morning to let me know that my meds were ready. When I arrived later that day (in a wheelchair), I saw Wilson but he was was obviously on his lunch break. He saw me and remembered me! He mentioned to come back because they were at lunch in the pharmacy for another 45 minutes. But asked for my paper script, which I gave him. When I returned, everything was ready to go and I didn't have to wait! Thank you Wilson! Vons is lucky to have you. What a kind, attentive, thoughtful and caring human being. We will now be switching all of our medications to Vons. read more

Enter at your own risk. No face masks are necessary. Keep your aging parents away, Unless Youre wearing an aluminum hat. Be safe and start away read more

They don't require people to wear masks here. After leaving the store because someone wasn't wearing a mask, I called to inquire about their mask policy and they indeed will not ask someone to leave without a mask. No thanks. read more

I have never been to such a rude store in my life. I've been coming here for 3 years now, telling myself it okay but now I'm done! A few months ago, the head lady in the bakery rushed me through a very important order of mine and even talked on the phone to her boyfriend in the middle of it. (She sadly did my order wrong in the end, it was for my daughters' 1st birthday) Today, they had over 8 people in line with one register open. They finally opened another and moved half of us over to it. As I'm starting to unload, the lady yells at me that this is an express lane, humiliating me even though they told me to go there. She was a supervisor!! This store has been consistently slow, unfriendly and never well stocked. I will never come back to this store again. read more

They should probably open more check stands seeing as how they had a line of over ten people weaving go in and out of the floral department, and only three check stands were open. A little inconvenient, they should be trying to get people in and out. read more

The first time I walked into Vons, I was confused....It looked exactly like the Safeways we have in Hawaii. I figured they were owned by the same company and was pleasantly surprised to find out I could use my Safeway card instead of having to get a Vons card. I come here at least twice a week for packaged food/snacks, bottled drinks, bread and sometimes meat and cheese, but I'm always really disappointed in their produce section. The man who works the produce department is the sweetest guy ever. He is always sooo helpful and friendly, but I'd rather buy my produce from Sprouts. read more

Caprice was SUPER rude!!! No customer service skills,.. my number didn't go through for the savings, when i pointed it out at the end she said 14.91 wasn't enough for me to complain about... i only had 2 bags of groceries,.. and im sorry but 14.91 is alot to me !!!! read more

Generally, I like the store and the workers. I get along well with them, especially two different folks at the deli counter (a young man, 20's, and a woman, a bit older than I, around 50 I'd guess - always a sweet voice and kind, and fun, too - both of them!). But WOW. Last night (3/15/18, around 7:00 pm), there was this one woman working who was just crappy. And I do counter service, I KNOW it's not easy and customers can be quite difficult, so I tried to ignore it, but the rudeness was really hard to just pay no mind to. All very curtly said: "We'll be with you when we are able." "What do you want?" "What?" "What did you say?" (eta: neither time, was I speaking to her, but to my daughter, so again, that may be due to being HOH, and that is not an issue at all - it was that tone and attitude) After done with me, "What do you want?" the women that was next. The "what?" was possibly due to being HOH, I do not know - it was that tone though, not her asking. I was bothering her. I was clearly a problem in her life, as were the other customers waiting for help. She sounded angry and irritated - actually pissed off, is what she sounded like. I felt uncomfortable asking for anything else, though I wanted other items - I didn't want to be there any longer. I deal with enough crapola in my life, I do not need her's. The rest of the folks, so far, have been really great or at least neutral. I just don't get it - why make customers feel like they are a problem in your life that you want no part of? I totally get it after a customer is rude to a server/worker. Junky customers often deserve it, though we that deal with them, must try and squelch that desire, there ARE times it's ok. But a cheerful customer? Come on. Not ok. It was bad enough that if I want something from the deli counter again, and she is working - forget it. NO WAY. read more