D&M did an amazing job on the upgrades to my home. Totally professional. I have already recommended…read morethem to several of my neighbors who are looking to have some upgrades done.

So far so good...We walked in and were greeted immediately…read more Jennifer was so patient and very knowledgeable when it came to all our questions as first timers remodeling our bathroom. Many tiles and colors to choose from as well as flooring. We left with samples of tiles and flooring and are so excited to begin on our custom cabinet also put together by Jennifer...Yay! The quote we were given couldn't have made us happier! We cannot wait to get started.

We remodeled and repaired our hall bath in Nov of 2025. Amy Just was terrific and very helpful in…read morethe process of picking out the cabinets, counter, etc. When we got to the actual demolition and construction their project manager, JP was checking in every morning, and the quality of their work was terrific. Price was reasonable, and on the same level as other contractors, but these folks were WAY more responsive. Strongly considering them or a kitchen remodel as well.

We did a total renovation of our main bathroom. The project was completed on time and met all our…read moreexpectations. We were impressed by the skills and professionalism of the entire team; from design to project management, and the level of detail carried out by the skilled craftsmen.

I had an outstanding experience at Jack London Kitchen and Bath. Mindy Ellison was incredibly…read morehelpful and patient--she went above and beyond to track down a specific part for my high-end kitchen faucet. She took the time to research it, contact the vendor, and even arranged to have it shipped directly to my home. The store itself is beautiful, with a great selection of kitchen and bath fixtures. But what really stood out was the customer service. Mindy is an absolute rockstar. I highly recommend this place to anyone looking for quality products and exceptional service

We recently completed a full house remodel and spent a LOT of money on plumbing fixtures…read more Due to a screw up by our contractor, the beautiful curved Phylrich faucet in the powder room ended up being ridiculously close to the vessel sink, making it virtually unusable. I found that Phylrich made a straight out spout that would provide amble room and called our plumbing supplier to help with obtaining one. Even though we had spent well over $20,000 with them for fixtures and accessories, they weren't interested in helping us with this 'small' purchase. I called other suppliers with the same lackluster result and was about to give up, until I found Mindy Ellison at Jack London Kitchen and Bath in Dublin. We met with Mindy to explain our situation, and what a breath of fresh air that was! She not only said she could order it, she went to considerable trouble with her contacts at Phylrich, to see if we could just get the spout and not have to buy the whole set with handles, which we didn't need. Sure enough, within a couple of days, Mindy had that all arranged saving us several hundred dollars. My only regret, is that we didn't know about Mindy Ellison and Jack London Kitchen and Bath BEFORE we made all these purchases for the remodel. My recommendation, go DIRECTLY to her....... FIRST! Erik L. Danville, CA

John was very communicative with the project we had. The project involved a barn door to close up a…read more80 x 80 ft opening to a bedroom. He was efficient and effective in knowing how the project would be carried out. He was able to work around our challenging schedule and in less than one day finish the project including a way to seamlessly connect the two barn doors.

John did two different projects for us over the last year. The first was framing and drywall…read moremainly. The second was reconstruction after some mold remediation we had done by another company. John and his subcontractors completed drywall, window replacements, stucco replacement, and some bathroom tiling and remodeling. John was very easy to communicate with and always ensured we were in the loop on the project timelines. He was drastically easier to communicate with than other contractors we've worked with. We were happy with the work done and can definitely recommend his services.

This review is a little over due but here it is and if I could I'd give it more than 5 start…read more I initially started at a different store but quickly ended up at LB&K and I'm very happy I did. Dave is super easy to work with and very knowledgeable. There was times where I couldn't stop by the store to place orders instead I would email, text or call . I'd take a pic of what I want and send it to him with in an hour I'd get an response. Always included invoices and stayed on top of all my orders and there were a lot of them. (5bath fixtures, kitchen and endless number of cabinet hardware) and everything else in between. :) The store is beautiful and is full of top of the line items. There's something for every taste. I def recommend it. You will get the best customer service ever and the product is just a great. Now go see Dave! :)

It's a shame you can't give ZERO stars otherwise I would have selected that option!…read more Avoid this place like the plague!!! Bought a $729 toilet here, couldn't get it to fit in place and they wouldn't take it back!! When I went to return it they asked me if I placed it on the wax ring and I said "yes" because I had a helper and thought he'd already placed it, but that wasn't the case. The base was free and clear of wax. On my first attempt without the wax ring, I realized I couldn't get the bolts into the slots in the floor fitting because the bolts are inside a hole in the porcelain base of the toilet and the walls on each side of the toilet leave no room to bend my wrist and get the bolts in. At that point I realized it was impossible and decided to return it. When I returned it, they asked if I had put it on the wax ring and I said yes initially, because I thought my friend had tried seating it, but he hadn't. So I returned 2 days later with the toilet, told them it hadn't been seated on the wax and they still refused to take it. Also asked me if I had the box and when I told them "no" they restated that they can't take. The box it comes in is well-made of heavy cardboard and put together with heavy staples. It's made to keep the product safe during shipping. No one can't take that box apart and keep it intact for reassembly!! It wasn't meant to be disassembled and reassembled!! Using the box as a "no return" item tells me these two guys are a pair of "scheisters". Stay away from this place and take your business elsewhere!!! Anybody want a brand new $729 unused toilet that is worthless to me!! Thanks for nothing NLB&K!!

Kitchen remodelling is one of the most intricate and very detailed oriented task to tackle. It is…read morethe heart of the house. Being said and before you decide to do kitchen remodelling, make sure you have the time to work closely with your contractor! I worked closely with KF from the design to execution throughout the completion of the project. Let me share my experience with KF in details. Working with their sales rep was a smooth process. We worked with Dean through the selection of cabinets, floors, countertops, sink and faucet. Then here comes the selection of appliances. We shopped around and selected the appliances we will put in our kitchen and then gave the details to KF to incorporate it into the layout of the kitchen. A layout and a 3D model was made for review to visually see how the new layout of the kitchen will look like. This is where the critical part of the work needing your attention. Make sure to check the clearances provided for the appliances are all correct. The designer did not check the size of stove we will use. Mistake was made to our layout. We didn't catch the mistake as well and drawings got released for final approval. Then the execution, demolition to our kitchen took place as scheduled. 2 guys came in to remove all the old cabinets, countertops and appliances. It was a 3 day process to demolish and clear the debris. Prepare the walls for new construction. The electrical work. One electrician started to put new outlets and upgrade our electrical sub panel. This is where it got tricky because the new location of our panel is still part of the walk-in closet. The city inspector pointed out it is against the building code to relocate an electrical panel from a closet to a walk-in closet. The good thing was I was able to divide the walk-in closet into two rooms. I contructed a wall to divide this room into a storage where the new electrical panel is located and a separate walk-in closet. I did this work myself because it was not part of the contract. It will be an additional cost if I have KF do this work! The intallation of the cabinets! This is where we discovered the layout was incorrect. The clearance made for the stove is 36 inches, we ordered 30 inches stove. The location of the cabinet for the garbage was wrong too. KF ended up replacing 5 cabinets at their own expense to correct the layout. Make sure that during this process you check every position and clearances for your appliances are correct. This your final check before countertop measurement! The measurement of countertops and backsplash. A guy came in to make a template for the countertop and backsplash for fabrication. The process is to measure and install countertop first and then measure and install the backsplash. Make sure to check the level and squareness of the backsplash and countertop. I checked the backsplash and it was out of square. I have them corrected it on the spot! This is a very critical process and very expensive to correct if installed incorrectly. The installation of new flooring. I picked LVF to replace our carpet and hardwood. There is only one type of floor we use for the entire house. This went very smoothly and efficient. The worker even show up on Saturday to do the work. He knows how inconvenient for the owner is to move things around to clear the areas to install new flooring. Kudos to this worker who did our floor. The installation of appliances. It went smoothly except the anti tipping bracket of the stove was not properly place to capture one foot of the range. I went back and forth with the installer to correct it but I ended up correcting it myself to get approval from the city. The final touches. Ensure you are there and inspect every square inch of the cabinets and walls. You have to point out to the workers to put caulking on every holes you see. KF workers were not very thorough on their final touches. The final inspection. This is where the city will come in to inspect the electrical work, the wall I constructed, the undersink cabinets and do some testing on new circuits of the kitchen. Check and check their work. If you are not satisfied with their work. Make them correct it. This is your only time to tell them to correct things you are not satisfied. For example I have them replaced the valve of the faucet where one of the hoses has tight bend. Check fittings for leaks. This is very important! As I elaborated above, KF has the means to do the work. The coordination with their project manager was not very proactive. You need to make many follow ups to get the work done. Some days have no work activities. A couple of days they worked upto 8 in the evening! Overall I am happy with the result of their work but I also spent many hours to work with them. At the end of the day, it is you who will live in the house and it's your kitchen! When it comes to cost and the hours I spent working with them, the overall cost of this project was expensive.

Kitchen Fantastic made my dream kitchen a reality down to details I didn't even know I wanted, but…read moreso glad they had the expertise to tell me about them. There workers were very professional and timely and paid close attention to details. I couldn't be happier. Thank you Kitchen Fantastic!

Great one-stop shop for a kitchen remodel. We did both our cabinets and quartz countertops here…read more Having everything sourced from one place made the color matching so much easier. The cabinets arrived exactly as described, and the stone fabrication was precise. There were a few minor hiccups with communication during the scheduling phase, but the final result is a beautiful, functional kitchen that didn't break the bank. I needed a kitchen refresh on the right timeline, and KZ Kitchen really delivered. Their stock availability is impressive--I was able to get my cabinets much faster than the 8-12 week lead times I was quoted elsewhere. The plywood construction feels sturdy, and the finish is clean. Shoutout to Vikki Wang for being straight to the point and helping me get my order processed quickly. If you want a 'no-fluff' experience that respects your schedule, this is the place.

We were shopping for closet organizers for our remodeled home and visited several big-box retailers…read moreas well as online stores. After visiting this store, we were very impressed and satisfied with both the products and service. Their closet organizer systems offer great value, and the designer was experienced, knowledgeable, and very helpful throughout the process. We simply provided the dimensions and shared our expectations for each of our four closets, and they created designs that matched our needs perfectly. We are very happy with both the final designs and the quality of the products. Highly recommended!

Excellent Plumbing Service!…read more The plumbing service was quick, Carl was efficient, and extremely professional. He identified and resolved a leaking issue right away and handled everything with great attention to detail. The communication was clear, the work was clean, and the problem was fully fixed without any hassle. I highly recommend their service to anyone looking for reliable and professional plumbing help!

We needed a new water heater. I was able to set an appointment up very easily with someone on the…read morephone. They are great at sending texts and email reminders prior to appt. Before the technician got here today, I received a text telling me arrival and his name. Richy was great. He kept my husband informed of the work being done done. He did a great job on installation. This is the 2nd water heater we have had installed by Valley Plumbing. Several of our neighbors use them as well. They are a reputable Pleasanton hometown business.

My contractor sent me here to look for a vanity. The vanities here are much nicer and more stylish…read morethan what you can find at Home Depot or Lowe's. This store pretty much has all their vanities on display so you can see the different wood finishes and size options, which ones come with a sink and which ones have a separate sink. The prices are great compared to other custom vanity places. The store is huge and seems overwhelming. They carry a lot of products for your kitchen, bathroom and other rooms in your home. Since I was focused only on purchasing a vanity, I tried my best not to look at all the other products they carry, such as floor tiles, wood floors, bathroom tiles, shower fixtures, toilets, mirrors, shower doors, etc. So much to look at!! Richard helped me with my questions. He was knowledgeable and patient. He showed me comparable products around the floor then put my order together. Most items are in stock! That's great!! No need to wait for delivery. What I like about PHD is that I can purchase my products and my contractor can pick them up. I don't have to haul a vanity in my tiny car. Returns have a restocking fee. Make sure you like what you're getting.

PHD is a great showroom to work with. I'm a designer and collaborate with them regularly, and the…read moreexperience has been consistently positive. Special thanks to Erica -- she specializes in kitchens and is truly amazing. She's professional, helpful, very service-oriented, and always knows how to guide the process the right way. Honestly, a big part of why the experience is so good is because of Erica. Highly recommend working with her and the PHD team.

The team at Nara tile is very professional, patient friendly, and gives good advice on design and…read morematerial / color choices. Best vendor for our renovation project. We worked with Nara tile on engineered wood flooring, shower wall bathroom tiles. Their prices were very competitive and delivery was fast. We highly recommend this company.

I've been searching for the perfect porcelain. I went to no less than four showrooms and got…read morecountless samples. I walked into this location very far from my house and immediately found what I wanted. They have a beautiful selection of tile and the prices are very reasonable.