Over the years, Marguerite has twice helped my husband and I buy and sell real estate here in…read moreTacoma and continues to be a source of guidance and advice. We know we can reach out and get our questions answered about the real estate market even if we aren't going to be buying or selling at that moment. There's never any sales pressure with her. When we sold our condo in downtown Tacoma to get a single family home in Central Tacoma, Marguerite advised us as we prepared. Then, when the time was right, she connected us with an amazing local agent. Eventually we bought the house next door directly from our neighbor. Even though there was no commission in it for her, Marguerite was always happy to make recommendations, advocate for us, and provide vendor recommendations for inspections and repairs. The service Marguerite provides is really unique. We love her realness and honesty as well as her real estate expertise, and we know she will always give us great service and advice. We highly, highly recommend her!

Marguerite is the best. A quality human with vast knowledge in her industry, and someone who is…read morealways working to raise the bar. She is truly interested in her clients, her community and creative ways to bring it all together. We bought our house from her 13 years ago. She was our Tacoma welcoming committee, and she STILL CHECKS IN. Tacoma is lucky to have her. If you need to buy or sell, do yourself a favor and reach out to her. Because even if she can't help you, guaranteed she knows who can.

Karena Peterson is an amazing realtor. She was very patient and a pleasure to work with. She was…read morealways responsive and genuinely helpful whenever we had questions or wanted to view another home. She helped us through the entire process and with the closing. After the sale RE/MAX Country loaned us their moving truck saving us around $200.00 or more in rental fees. I highly recommend Karena, RE/MAX Country and The Cynthia Schmier Team!

We had such a positive experience with RE/MAX Country. Cynthia and her team are 100% grade-A…read moreprofessionals. Cynthia herself help with the sale of our home and Adam was our buying agent. These two know their stuff. We felt completely confident the entire time because they knew the answer to every question or issue that came up. Our house sold fast.... like one day fast. So Cynthia and her team helped us to expedite the purchase of the house we were wanting to buy. We had no big issues! The office staff are all super nice and helpful as well. Oh, and several months later, when Thanksgiving came around, they delivered a pumpkin pie to us!!! Now that's amazing customer service! We will use Cynthia and her team again if/when we decide to sell again.

On the 7th of July I put in a request for maintenance. They were out within 2 days which was not a…read moreproblem as it wasn't an emergency. Maintenance could not fix so it was referred to an electrical company. The reply went to my spam box which was my fault. When I finally got back to them I was given the name of an electrical company. When I called them this morning I was informed that they wouldn't work for them because they didn't pay their bills. I don't want to be a pain, but this isn't looking good for the future. I love the house and don't want to move, but this kind of service is unacceptable!

Neal and Angela are the best at what they do they are patient and hard working. They put the…read morecustomer first and will always do what's best for you. I would recommend them to anyone looking to sell or purchase a home.

Neal and Angela are very knowledgeable about the real estate market. They are familiar with both…read morelocal and national trends as well as general economic reflections on the property market. We enjoy doing business with the Thomases, as they are organized, timely, and concerned for the well-being of their clients.

Stephanie became our real estate agent when ours had a terrible accident happen mid sale of our…read morehome. She took over and helped us find a home quickly. It turned out to be a nightmare of a situation that was unsafe for my family and I called her crying saying we needed to sell immediately. She agreed and helped my family SO much over the following months. I've never met a nicer person who genuinely cares for her clients, not just as a means to an end. She values your time and cares about your family. Stephanie is so knowledgeable and confident in her job as an agent that she inspired me to possibly follow her footsteps for a future career! Lol. She found us a wonderful home during the WORST time to buy a home EVER, during a pandemic no less. She always rushed to view houses that just hit the market, she is a great negotiator, and she will fight for you if it comes down to that. I will always refer friends and family to her, because she was amazing!

We were so happy working with Stephanie when we bought our house! She is very well organized,…read moreknowledgeable, responsive and overall super likeable. She made herself available to us day or night and worked around our hectic schedule with ease. I never felt like I was waiting around for her to respond to messages or getting information to/from us, she was always on top of things. It was a wonderful experience and we will definitely work with her again in the future and recommend her to others.

We've gratefully known Alan and Jana for many years. In that time, they've helped us assess the…read morevalue of our property and look for new.They are both so concerned for their clients they work for, working diligently to find just the right properties while being kind and patient. We are so impressed with their integrity and willingness to help out any way they can. They are the perfect realtor combo with incredible knowledge of the business, technical procedures and properties they offer here in Washington state.

I can't recommend Team Sherwood enough. Thank you to Jana and Alan SO much! They made some dreams…read morecome true, and all the while were a joy to work with. Jana and Alan are kind, understanding, and helpful--but more than that, they are knowledgeable, hard-working, and absolutely stellar relators. You can feel secure knowing these guys are on your team. I felt so lucky to have Team Sherwood for our home-buying process. Choose Team Sherwood because they are: -Informed -Helpful -Communicative -Prompt -Experienced -Hard-working -Amazing -Trustworthy, genuine, great people From the very start, Jana and Alan were on top of things. They were thorough, helpful, communicative, and so hard-working. Every time I spoke with them, they were helpful, informed, and so gracious--you never felt rushed, never felt like an inconvenience. They are genuinely helpful, informed, and skilled at their jobs to help you get into a home. Talking with them was never like talking to "a realtor," but more like long-time friends helping you through some annoying paperwork! Jana called me daily with updates: she was always on top of keeping communication open with calls, texts, and emails, guiding us through the process and answering my (many) questions promptly. I appreciated how great they both were at keeping us in the loop constantly. I knew we had a great team of realtors when Jana called me at 9pm one night - on her own personal time--to share the good news that our offer was accepted. She was eager to share the joy and help us get rolling - that's when I knew Jana and Alan were a special team. That ethic persisted for the entire process, and we were able to close on our home quickly thanks to their hard work. They went over and above to help us close on time, and we had the added hurdle of dealing with VA loan details. Team Sherwood didn't bat an eye at the VA requirements: they were well-equipped to deal with VA requirements. As a military family, we had some schedule conflicts and extra boxes to check--Jana and Alan knew exactly what to do. They were understanding and on top of all of the paperwork. I recommend them to any homebuyer, but especially if you're a veteran. You are in good hands with Team Sherwood, who knows the area and the military requirements through and through. We are so grateful for the work they put in -they went over and above to work for us and help close on our home. I know that we could go to them with questions any time, and they'd answer honestly and quickly. We are so thrilled to be here, and they are a special part of this new chapter in our lives. Truly, genuinely wonderful people to work with. They put our needs first, adapted to some schedule conflicts, knew how to handle VA requirements, and were always a joy to talk to with updates. 12/10 recommend. We hope to stay here a long time, but we'll be calling them again when/if the time comes to move. Thank you SO MUCH Alan and Jana -- you made some dreams come true, and made it a pretty easy process along the way.

Grate realtor. Tons of experience. Has gone way out of her way to help us get the house we want…read more Always looking out for us and trying to get us the best deal.

We lived in a house managed by Angela for three years. Overall, I can't complain, but moving out…read morehas been a nightmare. We were told in March that the owner wanted to sell and were offered the chance to buy. We were given no information about when and how much. After the initial offer, and repeated questions about timeline for sale or price, when our lease ran out in June, we were not allowed to sign a lease for another year. So we looked for another property that WOULD allow us a lease - we need security. That's when things really went south. The day they received the rental qualification inquiry, the owner showed up twice unannounced (once at 945 pm) to assure us we could stay. He also showed up two weeks later (on a Sunday) with 30 minutes notice (voicemail) to pressure wash his house (on my water bill) - I arrived home mid-wash. She and her staff are curt, abrupt, and patronizing. Communication and text messaging are NOT advised. I have a lengthy list of complaints about how I was treated during this move out process, but I don't need to share the entire list. The essential things to know about renting from this company are that the company: 1. Collects a last month's rent at move-in, with a clause in the lease that makes it a part of the security deposit, therefore expects you to pay rent or pay 10% of rent in late fees for your last month. 2. Requires that you pay out of pocket for carpet cleaning and provide receipt 3. Requires that you pay out of pocket for fireplace cleaning and inspection and provide receipt (even for a gas fireplace that creates no soot) - yet provides no copy of inspection at move-in 4. Charges a $50 move out inspection fee and a $50 new document fee 5. Does not honor appointments for move out inspection - arrives early to "save time" and does not stay for the appointment time. 6. Charges at move out for items not documented on the move-out inspection 7. Deducts estimated repair charges from the deposit rather than completing work and providing receipts for/deducting actual costs of repairs 8. Provides misleading information about your rental payment history when the new company inquires to qualify you to move (3 late payments (2 on the 6th and one on the 7th with all fees paid) in 36 months became 3 late payments in 9 months) and does not respond to the new company in a timely manner

Bobby Brown and Michelle helped us navigate through the process of buying our first home. They were…read morea pleasure to work with. Very knowledgeable about the area in Pierce county. We would recommend friends and family to work with Bobby and his team anytime!

In short: We're…read morefirst time sellers. We just worked with Bobby on a difficult property for about 6 months. As the property was just sold, I've already recommended Bobby to friends and family. I recommend him to you as well. What you'll get from Bobby Brown is a realtor with all the smarts of an inspector, the gut instinct of an appraiser, the detail-orientation of a plumber, and the labor intensity of a landscaper. He's always ahead of the game, suggesting easy fixes to future problems that you don't even know about. 10/10, 5 stars, 2 enthusiastic thumbs up. Bobby is the best. Our longer story: My family inherited a trust fund which was invested in a home in Bonney Lake, WA. Almost as soon as the house came into our name, the septic system fell apart. At this point, we called Bobby and let him know that we were looking to sell, but weren't sure where to start. We were unsure of how to move forward because we live in Spokane and the house is on the west side. Immediately, Bobby recommended a septic company to work with (Flohawks) which led to a string of excellent companies along the way (Vac-Tec installers and Ric Wilkerson to name a couple). As we learned more about our failing system, the price was rising by the 10,000's. In total, it ended costing around $40,000. Feel free to skip this paragraph, but here's a story from the install that I think shows Bobby's care and integrity for our family. Once the system was finally installed, Bobby came by and made sure that everything was working. Immediately, we realized that the main water was busted. I was actually afraid to call around to figure who did it, but Bobby made the calls with me and we got to the bottom of the situation. I would literally call someone, put them on hold, ask Bobby what I should say, then say that. Call after call, companies denied that this was their fault and I was getting pretty nervous. Eventually, we figured out who did it, they owned their mistake, then fixed it free of charge. Kind of a weird story, but I thought that it was SO cool that Bobby was willing to make those calls with me and finalize the system. For me, that went above-and-beyond what anyone could ever expect of their realtor. Throughout the rest of the process, Bobby always worked with us personally, rather than sending someone to represent him. He helped us haul away 1,300 pounds of trash left by our previous tenants (see pictures), fix a number of small inspection points (again, we live on the other side of the state, so he just volunteered for this), conduct 4 different open houses, and was friendly 100% of the time. At every interaction, I felt that Bobby was setting the standard for all other realtors. He's hard-working, value-driven, personable, smart, punctual, and always answers his phone. We believe that he listed our house for the perfect price and did an outstanding job of keeping us in the loop (again, we're across the state). I wish that we lived closer so that we could refer Bobby to more people, but know this: you will be so glad that you went with him and his team. They're a breath of fresh air and give you a sense of peace about a very stressful process. Bobby, you're the man!

Very professional! Always explained things to me easily. Everything you would ever want or expect…read morefrom a realtor! She allowed me to be a pain in her side for 3 months and was always more than happy to help me understand everything

I believe I said it all in my review. The Pub/bar is ok. Nothing special. Go there for their…read morefabulous menu of hamburgers and fries. My favorite is the standard cheeseburger which you will dream about any time you think of food. The Fries couldn't be better and are dangerous because they're so good you want to keep eating till you burst. I want some right now.

I'm the Office Manager for a local plumbing company. In my line of work, I often coordinate…read moreprojects with Realtors. Jami scheduled a plumbing project for one of her clients through my company. During this project, she went above and beyond for her clients. She made sure everything was seamless for them. Hands down one of the best realtors I've ever worked with. If I should ever need a realtor she is who i would call.