Working with Jasmyn was a wonderful experience. As first time home buyers, we had a lot of…read morequestions about the process and Jasmyn went above and beyond in making time to explain details to us. What stood out to us most was Jasmyn's excellent communication skills, she was always quick to respond to us by phone, text, and email. As a real estate agent, she is honest, detail oriented, and approachable. She has excellent knowledge of the Tacoma area and was able to help us find our perfect first home! She is flexible to work with and accommodated our busy work schedules. She is also incredibly knowledgeable and pointed out details of each house we saw that we would have not noticed otherwise. After having a not so positive experience with another realtor, we are so lucky to have found Jasmyn at Windemere. If you're looking for a friendly, knowledgeable, and hardworking real estate agent, I would highly recommend Jasmyn Jefferson.

Working with Jasmyn was such a pleasure! From the first walk through, to the day of closing, Jasmyn…read moreguided us every step of the way with confidence & knowledge. She is on the ball, quick to respond to questions or requests & easy to work with. Even with the couple issues that came up just before closing, Jasmyn was negotiating further on our behalf, to ensure everything was taken care of & we were still able to close on time. I can honestly say we love our home, & this never would have happened without her. Thank you!! Jasmyn is fantastic & we highly recommend her!!

I feel so lucky that a friend recommended Shannon. I couldn't have asked for a better realtor to…read morehelp us with the sale of our home. She handled basically every detail, including coordinating repairs. She communicated regularly, offered great advice when we needed, and was overall very enjoyable to work with. I will definitely be calling her again then next time I need a realtor, and would highly recommend her to anyone needing one.

Shannon is absolutely amazing. She patiently worked with us for a year before we found the right…read morehome. She was honest and professional throughout. Once we found our home she stayed ahead of every timeline, kept us informed and was always available to answer questions quickly. I highly recommend Shannon and you will be fortunate to work with her on buying a home.

We loved working with Sukjoo! Seriously! She's lovely, classy, and direct. She was exactly what we…read moreneeded. Prompt, professional, knowledgeable, listened to our needs, & found the perfect neighborhood + home that checked all the boxes. She is the best realtor we have ever worked with! It was such an amazing ride! She has made our move so seamless. We highly recommend and will use her again.

I've known Sukjoo for over 5 years and she's sold homes for my family and friends in the Puget…read moreSound area. Sukjoo is genuine and she has your best interest at heart! She has the best advice on selling/buying homes which are backed by decades of years of experience - It's no wonder why she is the top agent in the area! Sukjoo's work ethic and professionalism is unquestionable and she will selflessly and tirelessly work to meet your demands. When I considered selling my rental home, I had another agent who was sending me a contract and luring me into doing business with them. On the other hand, Sukjoo was at my home the moment my tenants moved out, she took pictures and sent them directly to me with a list of recommendations and her honest opinion. She was already helping me out even without a contract - this is what sets Sukjoo apart from other agents! She is not after your business but rather she is passionate about what she does.. Sukjoo's years of experience and dedication to providing the best home selling & purchasing experience is the reason why I will recommend her to anyone especially for those of us in military service! I can attest and guarantee that you won't regret Sukjoo's services!

I worked with her assistants most of the time. Her assistants are not knowledgeable. Selling a…read morehouse is a stressful time. I had many questions about contracts and extensions. The assistants got short with me with me asking questions. She just wanted me to sign. Fortunately we sold the house. But overall was not a smooth process. I had hoped that Grace and her team could have been more understanding and helpful.

We really enjoyed working with Grace on our current house. She was an outstanding negotiator with…read morethe seller. This is the third house I've worked with Grace on and hopefully last (only because I don't want to move again). I pretty much recommend Grace to anyone interested in view, waterfront, or otherwise high-end homes in the Tacoma/Gig Harbor area. Thanks Grace!

Dina's dream team has been a godsend to me in purchasing my new home. She kept me well informed and…read moreup to date through the entire process. Her professionalism and guidance were above and beyond. You cannot go wrong choosing Dina and her team to assist you in the purchase or sale of your home.

I cannot say enough about my experience working with Dina Woolery. She truly made all the…read moredifference for me as a first time home buyer. Her vast knowledge of real estate, the ins and outs of the sale process, potential pitfalls and benefits, all helped me tremendously through my process. I don't believe I would've felt so good about my home buying process in one of the toughest markets in the US, had I not known Dina had my best interest in mind. Her customer focused attitude makes you look forward to working with her, during what can be a dreadfully tedious and stressful process. Her down to earth yet graceful communication style is paramount. She actually wrote a book on the buying process and offers it to you when you consult and contract with her. Her book and materials were a great resource, with step by step info to help guide me. The Homespotter app she uses is invaluable. The app helped me locate accurate, up to date listings to view. I was able to trust her advice and know I was in good hands, with a genuine person who is not just in it to make a commission. Her willingness to be available at almost any time to answer questions or book a new viewing for a hot, time sensitive property made me feel valued and important. She also accommodated my busy schedule. I was far from one of her higher end clients, but she treated me with respect, class and care just as if I were spending a million on a purchase. She really made sure I understood the process and taught me some things about home buying I had no awareness of. Being made a priority, in between all of our busy days and her other clients, was amazing. I don't know how she does it! Personal touch doesn't begin to describe Dina's style. She will work for you, fight for your needs and get you the outcome you desire, no matter how many viewings, offers, texts or calls it takes to get the job done! Her relationship with lenders, other brokers and overall market savviness was super helpful and impressive. I explored several financial institutions and ended up partnering with her preferred lender reference. All around amazing communication she had with my lender and it really helped move my sale along. Dina listened to me, did not try to lead me in her own direction and took into account what was important to me as a buyer. The team of people she had ready to assist with my sale, and the constant updates made me feel so informed and ready to sign when I had the opportunity to make offers. Dina is a true professional, with a heart and morals. I would recommend her to anyone buying or selling a home. She gets the job done, with professionalism and just the right amount of pizazz!

She is great! Very communicative and very personable! We love working with her! Highly recommend!read more

Our Experience with Lindsay Wonderly Was a Nightmare - We Strongly Advise You Look Elsewhere…read more Working with Lindsay Wonderly at Redfin was one of the most stressful, expensive, and disheartening experiences we've ever had. We went into the sale of our rental property already stretched thin--paying two mortgages and taking out a loan to afford initial renovations. Lindsay knew this and yet continuously pushed us to spend more money we didn't have. One major example: staging. We told her upfront we didn't want to pay for staging, but she insisted that the house "WILL NOT SELL" without it. She referred a stager (with whom we later learned she has a clear partnership), and we paid in full. No disclosure was made about this relationship, which is incredibly unprofessional and possibly unethical. We were also clear that we needed to sell by mid-summer. However, when our home didn't get any offers and the housing market started softening, Lindsay was uncommunicative and did not provide any real guidance. Other comparable homes in our neighborhood and price range were selling quickly--because those realtors were actually monitoring the market and adjusting prices frequently. We had to take the initiative to reduce the price ourselves--by $25,000--in the final week just to generate interest. That drop worked. We received two offers. Lindsay strongly advised us to accept the VA-financed offer, which turned into an absolute disaster. She completely stopped advocating for us and made it clear her priority was closing at all costs. When the VA buyers demanded a full roof replacement, we objected. The roof had a leak months prior, which was fixed and professionally mitigated. We had a licensed contractor inspect it again and provide a letter stating that a full replacement was not needed. Lindsay refused to support us. She told us the buyer already arranged a roofing company and we should just allow the cost to come out of escrow. No negotiation. No advocacy. Just pressure. After an emotional and difficult conversation--where I was in tears--we caved, again. That added yet another large, unnecessary expense to a home that could have sold without all the so-called "essential" updates Lindsay pushed from the beginning (none of which included a roof).At this point, we also discovered that the staging had never been removed, despite our written request on June 24th--which Lindsay directly interfered with. The stager admitted she was told by Lindsay to leave the furniture. I reminded them both: we are the client. Lindsay had no authority to override our decision. Yet the stager refused to remove her items. To make matters worse, the home was left unlocked multiple times by the inspector and others, and we no longer felt safe having those staging items inside. I had to call again and text again, only for the stager to pretend not to know who I was, yell at me, and claim she "gets all her business from Lindsay" and had "never been treated so poorly." All I asked was for her to remove the staging items--something I had requested nearly two weeks prior. She then said she would charge us an Emergency Removal Fee. I refused. This was not an emergency of our making. But because of her close relationship with Lindsay, she convinced her to add this bogus fee to our escrow. The next day, escrow sent an updated closing statement--including that charge. I was shocked, contacted an attorney, and was told Lindsay had no legal right to add unauthorized fees. Escrow confirmed this and removed the charge--but not before another round of stress and conflict. Lindsay was furious about this. We also formally requested communication records between Lindsay and the stager three times and have been ignored every time. This entire transaction left us feeling bullied, ignored, and exploited. We did not feel supported--we felt trapped. We were hoping for a professional who would advocate for us. Instead, we got someone who prioritized her network and her commission over our financial well-being and mental health. At the end of it all, Lindsay blamed us. She said all the stress and confusion was our fault, that our house was "crappy" and she was surprised it even sold, and that we should just be grateful. We lost sleep. We lost money. We lost trust. In hindsight, we wish we had just re-rented the house and waited for a better market--and a far better realtor. But by the time it was all over, we were so emotionally exhausted and beaten down, we gave in. We will never refer Lindsay Wonderly. We strongly advise others to proceed with extreme caution if you're considering working with her. No amount of positive reviews can erase what we went through.

I filled out an online form about a property, yesterday. When this realtor call this morning, I…read moreinformed her that I prefer emails (which I noted in the online form). Fine that she called, but when I tell her I prefer first contact via email, her response was "Go F#&K yourself". Amazing to have someone act this way to a potential client in a professional encounter.

Alicia is so amazing! She was excellent at explaining everything that was going on during the home…read morebuying process, and ensuring that I was comfortable during each step (which was important for me as a first time home buyer). I also appreciated knowing that I could call or text Alicia with questions or concerns (sometimes late at night) and not feel like I was being annoying or burdensome. Plus she is really funny, and makes the process exciting! And as if she hadn't done enough, she even borrowed a friends truck and helped me move. I will definitely utilize Alicia's services for any/all of my real estate needs and would highly to friends and family.

Ashly helped my father when he was down and out. He just wanted to break even and get out of his…read morehome (that needed a lot of work). Ashly ended up getting a cash offer for more than we thought we could have gotten if we had remodeled the home. Other agents that we've dealt with in the past would have figured out a way to pocket that money themselves. There's no doubt. Ashly had my fathers best interest at heart. Our family will be forever grateful.

If it wasn't for her, I wouldn't be in the home I'm in today! After working with other realtors and…read moreoffers falling through, we gave her a call and she went beyond the call of duty in finding our home! She knew what we wanted and needed and after a few potential homes she talked to a potential seller and got us an opportunity to look at the home and the rest is history! Highly recommend her! Thanks Ashly!!