Extremely rude, if they were not govt workers or they would definitely be out of business and out…read moreof a job. I went in to open a po box, greeted the staff and said I was interested in a po box. Staff reply, "What about it?" I replied I would like to open a po box, a staff member shoved a form at me and walked into the back. That's part 1. I filled out the form and brought my drivers license to a large, heavy set white woman. I opened a pdf of my insurance on my phone- 2 required documents. She said she needed a paper form, so I left went to my car and retrieved the registration. She, then, said she wouldn't accept my valid US driver's license because the address was different. None of these requirements are on the actual form, but fine. I show her an employee id- no expiration date. She insists I go home and get a passport or my military id!!! After each new "requirement", she walks off to the back and pretends I'm not there anymore. I have had po boxes at several post offices including this location, for years- never had an issue actually opening the box with valid id. I did have issues with them losing mail, not being open as advertised, and never answering their phone. I'm filing a complaint, not that I expect much to come of it, but people like her is why this area has such a wonderful reputation. My only consolation is that she is probably a deeply miserable person, to feel the need treat people this way.

This post office is great. The people are friendly, our mailman gives our dog biscuits and plays…read moreball with her, and I have never had any problem with the service. They hold our mail when we're away, and always get it right. Our mailman even took the "away" slip for us once because we were late getting it in. All around a nice group of professional people.

They were prompt in replying, showing up and in delivery -- just about as speedy as was possible…read more My shipment was maybe moderately priced, but it felt like a good value. And the crew was very professional. Would strongly recommend.

I have worked with Boston Courier for three years now and they've been wonderful! They helped move…read moremy event supplies from our warehouse to the hotel for our event with ease. They are very reliable, do a great job every time and I couldn't do it without them!!

Brian was super helpful and made the entire process easy! Location has all the supplies needed…read more Plenty of parking available

First time there today. The man behind the counter acted mad…read moreand rude. I thought I would Thank him to be nice anyway, no response, or your welcome. I will not be returning to this store again. I work in customer service, and would never be rude to a customer. I hope my package makes it.

We were VERY pleased with Courtney. They promptly sent us a second dumpster when the first one…read morefilled more quickly than expected. Excellent customer service!

The person who answered the phone (I believe she said her name was Ellen) was very helpful and…read morepleasant to deal with. She recommended the 10 yard dumpster and was very flexible with the scheduling of it. I highly recommend them for any dumpster needs.

I usually don't leave reviews and will concede that everyone doesn't always have their best day on…read moreeither side.Ive had 2 recent trips to this location and both times I've dealt with condescending and snarky remarks masked by supposed helpfulness.Everyone has a choice in service if you're doing anything requiring more than just drop off,make a better choice

Don't let the overall star rating dissuade you from using this UPS store. Most of the bad reviews…read moreare from many years ago. Customer service is amazing! I'm always greeted with a hello and a warm smile. I have been here multiple times to drop Amazon and other return packages. I have sent packages as well. Yes, UPS can be more expensive than USPS but you get what you pay for. Overall this is my preferred UPS store in the area.

They did a great job ! Reliable, fast and easy to deal with. After asking why they were not Apple…read moreAporoved it is because they pass the savings on to me the consumer. Thank you !

Brought my 2015 MacBook Pro w/ Retina Display there for a new LCD screen and glass case. I…read moreexplained I needed it within a 4 day turnaround; they turned it around in less than 48 hours and for cheaper than the Apple Store/Authorized Apple Repair Provider. Worth the drive to Billerica. Christine was very nice and helpful.