Highly recommend this company. Expert installation and very fair prices. Do not be intimidated by…read morethe name. Their products are excellent and they stand behind their work.

Excellent service! The team was professional, fast, and the moulding installation came out…read moreflawless. Great communication and beautiful results, highly recommend!

Had issue with my sliding glass door(s) leading to outside patio (King's Point, Delray Beach, FL)…read more Technician DAVID came on time and was very cordial and knowledgeable. He removed problem door, replaced rollers, cleaned & lubricated tracks as well as minor adjustments on track. I HIGHLY recommend this company (Especially the tech = DAVID) Cost was VERY reasonable and job was done in about 1 to 1 1/2 hours. Couldn't be happier with the work done & price charged.

Complaints Better Business Bureau - Interesting !! This…read moreprofile includes complaints for The Sliding Door Repair Company's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches. Please see complaints listed with the BBB Customer Complaints Summary 11 total complaints in the last 3 years Rate my experience where do I begin? I would not recommend this company. They are unprofessional and to date I still have NOT received my window screens. They sent David a supposed technician who struggled to take measurements. . Well the next encounter with him turned into a shouting match over the phone he was rude and very disrespectful. A week later the company sent him back. He was on the phone again yelling and very threatening. At this point I did not want him to come near me. He has an anger management problem. To date still no screen Why would they choose to send David again. Beware Stay far away. I will be putting in a complaint with the proper agency. Very Unacceptable shame shame on you!!

Davie Windows & Custom Doors did an awesome job on our home! They installed almost all of our…read moreimpact doors, windows, and sliders--everything looks great, works perfectly, and passed both HOA and Davie inspections with flying colors. Professional team, top-quality products, and peace of mind knowing our home is protected. Highly recommend! Thank you Again Nick!

Excellent experience with this company and Nick Santilli their project estimator. Nick makes a…read moredifference for sure, always available, great communication, prompt and most of all, patient. Mine was a custom door, so I really needed guidance and with Nick I found a caring person. The door itself it's beautiful! Excellent quality you can feel and see. The installation was a breeze. My door opens and closes with ease. I am very pleased with Davie Windows and Custom Doors and with Nick. I thank you for a beautiful experience a a beautiful door. Thank you so much Nick!

Florida Windows and Glass replaced my front door, cabana door, and patio sliders with French doors…read more Juvian and his team handled all the paper work - HOA approval, permitting and the installers were very professional, with a keen eye for detail. I highly recommend the folks over at Florida Windows and Glass. Super Clean look, I am very satisfied.

Had an excellent experience. Juvian and his team walked me through the whole process of doing my…read moreentire home. My windows and doors were ready in exactly 8 weeks and the whole installation process was a breeze and mess free. The installers worked quickly and in a timely manner. I loved that they made sure that every detail was perfect. My home now feels much cooler inside and no outdoor noise is heard. I am absolutely in love and truly recommend this company. Thank you FWAG!!!!

I would rate this company with ZERO stars if the "Yelp!" system would allow…read more... We originally placed our order through Luis M (last name withheld) on 7/23/2025. Installation was done on 11/10/2025. We made the installers aware that the slider doors were NOT the correct configuration. Installer said they could be replaced. We have telephoned and telephoned. Most times we get voice messaging and never get a call back. Any time we have talked to someone they tell us the replacement slider(s) are on order. It has become obvious they are NOT on order and we are being lied to. Mark H (last name withheld) (Salesman) and Steve C (last name withheld) (Final Measure Technician) have both confirmed the slider(s) are NOT the correct configuration. After trying to deal with several people representing BNT Impact Windows & Doors we were passed (once again passed on to someone else) on to Ray P (last name withheld) . He also told us (4-5 weeks ago) that the doors are on order. We have gotten one text message from him after we texted him first. We have heard NOTHING from him since he last told us the replacement slider(s) doors are on order. It has been almost ONE YEAR since we initially placed our order for windows and slider doors. There has also NOT been a formal county safety inspection! There are also voids in one door that allow lizards and bugs to enter our home. See Pictures. NO MORE PROMISES AND EXCUSES! It is unacceptable to be told things are on order when it is obvious they are not. In FRUSTRATION we have contacted a lawyer, Robson D.C. Powers, Esq. of Powers and Rogers, PLLC. We sent an initial certified letter to BNT Impact Windows & Doors informing them we would like to give them a chance to correct the issues before we initiate further litigation. I would encourage others that are having similar problems to contact a lawyer. We have documented in detail everything that has happened during this ONE YEAR LONG FRUSTRATING PROCESS. No Contact from them as yet. Here's your chance BNT. Step up to the plate. * Note: Neighbors have initially ordered windows replacement through this company. We have updated them as to our problems and will activity try to dissuade them from doing business with this company. *** 7/1/2026 UPDATE *** It is very possible that BNT Impact Windows & Doors is shuttered. Another commenter on Yelp! stated that they had gone to the Pompano Beach, Florida office and found it to be closed and empty. Two of our neighbors had given BNT in excess of $15,000 deposit and likely will not recover their down-payment. I would avoid this company like it's the plague. *** 7/22/2026 UPDATE *** Still no contact from anyone at BNT Impact Windows & Doors. We have telephoned every extension and no one answers. We have left messages and no one responds. We have sent emails and text messages and NO ONE RESPONDS. YOU HAVE BEEN WARNED. AVOID THIS COMPANY *** 7/28/2026 UPDATE*** Just today there has been a press release announcing that BNT Impact Windows & Doors has filed for Chapter 11 Bankruptcy Code. One other Yelp! reviewer reported that his salesman called him and said something to the effect, "There are no windows because there is no money." I will make the assumption that most customers that have given money to whomever at BNT Impact Windows & Doors are not going to recuperate an effing dime. BNT Impact Windows & Doors delayed the project to the point where the building permit time has expired. Good luck! Another ripped off BNT customer. *** 7/29/2026 UPDATE *** Several employees of BNT Impact Windows & Doors misled us, each saying the correct slider(s) configuration are being manufactured by CWS (Custom Windows System) and someone from 'Installation' will be in touch. NO ONE from 'Installation' ever contacted us. We now know that we were being LIED to by everyone we were handed off to. To rectify our situation another window installation contractor will be engaged. The building permit has expired because BNT Impact Windows & Doors delayed, lied and misled us running out the clock. Many customers' money was stolen by someone at BNT Impact Windows & Doors. The company has filed for Chapter 11 Bankruptcy and may be looking for financial backing to remain in business. The company should be allowed to fail and those responsible should be charged in a court and if convicted sentenced to an appropriate amount of jail time. Customers have had thousands of dollars stolen from them. Anyone who has been caught in this scam should seek legal advice and hopefully a criminal indictment will be issued against the perpetrators.

Buyer Beware - Paid in Full, Over 5 Months Later, Still No Windows…read more I paid BNT Windows in full on February 5, and more than five months later, I still do not have my windows installed. I was quoted 6 weeks. Even more concerning, the permit application wasn't submitted until approximately three months after I had already paid. These permits were never paid for by BNT as per city of Fort Lauderdale officials . Since then, it has been one delay after another with no accountability. Every time I spoke with management, there was a different excuse for why the project had not moved forward. My apartment is only about 1,000 square feet, yet after all this time I still don't even have a scheduled installation date. My salesperson, Ray, provided extremely poor customer service throughout this process. The manager, Alex Huynh, has ignored my emails for more than two weeks, and now the company is no longer returning my calls. At this point, I believe this company took my money without providing the service promised. The lack of communication, repeated delays, and complete failure to follow through have been unacceptable. Their project management and logistics appear completely disorganized. I will be filing a lawsuit, submitting a complaint with the Better Business Bureau, and reporting this matter to the appropriate consumer protection agencies for what I believe may constitute fraudulent business practices. If you're considering BNT Windows, I strongly recommend shopping elsewhere. Based on my experience, I cannot recommend this company. Save yourself the stress, time, and money.

i cannot even begin to tell you how ecstatic i am with my new windows. they are beautiful…read more from beginning to end, working with Vico Windows has been remarkably easy. Dino came and measured, Donna sent me a couple of different proposals as i wasn't sure what i wanted. then i switched the window configuration completely and they said they could accomodate and poor Donna had yet another proposal to send. Gino came out and measured again and went over some specifics. the biggest hurdle we had was my hoa, they took forever as they kept switching property managers. finally got approved Vico applied for the permit and and voila.....i have beautiful windows. the installers were on time, professional and cleaned up after themselves. Donna arranged for the inspection and 2 more representatives were here during that and then removed the window stickers and left me with warranty paperwork and important info and i am tickled pink. i highly recommend hiring Vico Windows, they are a terrific company to work with.

Not sure who Nikita B is (who wrote bad review).... but it looks like her life surrounds her making…read more1-star reviews. I, on the other hand, had a FIVE STAR EXPERIENCE having my 50-year old windows and doors replaced. Everything was explained in detail perfectly. You can save 3% if you pay cash. But you can also pay via CC if you want your miles/points. The terms were fine (50% order/Balance after installation). The timeline was spot on (10-12 week lead time), permit opened with city, city inspected, permit closed. All was flawless and they do an amazing job of follow up. I have also recommeded them to the other 44 owners in my condo complex who have not already replaced their windows and doors. I cannot believe how quiet it is inside my condo now. I wish I had called them years ago! THANK YOU VICO.

The owner called me directly and was very friendly and helpful, offering me direct guidance on a…read moresimple window latch fix without trying to attempt to overcharge or take advantage of me due to my time-sensitive issue. This company sounds very fair & knowledgeable and I would highly recommend them to anyone looking for an honest professional to consult with who is not just trying to upsell you on their services. Give them a call believe me! :))

Took my 20 plus old sliders and made them brand new. He worked fast and was very professional. Was…read moreable to work around the patio furniture Definitely recommend.

We had seven windows which were 35 years old and were not replaced years earlier with our others…read morebecause they had accordion shutters. We had heard they were a reputable company and had them give us a proposal that we accepted without shopping around. They communicated throughout the process and did a great job. The installation team was very professional and took care of our existing furnishingsI would not hesitate to use them again.

I recently had ECW install windows and doors. They did a great job! (you can read my first review)…read moreFor some reason I skipped one window but realized later I should have replaced it too. I reached out to Justin and he helped me get the window I should have gotten the first time! The window is in! It looks fantastic and was installed perfectly! Matthew was here by himself and did great work! I will recommend ECW to anyone looking to replace doors or windows!!! ...and a big shout out to Frankie in the warehouse who located the screen! Paul Wagner