I took my 2 year old daughter in on Jan 1 because she had a high fever and I was getting wildly…read moredifferent temps on the three thermometers I had at home (ranging from 99 to 108!). I checked online but didn't see holiday hours posted anywhere so I assumed they were open normal hours. However, when I walked in there was a sign posted on the door saying they closed at 4pm and I got there at 3:45. I felt bad for coming in so close to closing but it was a long drive and my little one wasn't feeling good. Everyone was courteous, professional, and attentive even though I know they probably wanted to get out of there. They even took some time to wait for the fever reducer to start working.

Had a very positive experience here recently. I appreciate the immense precautions they took to…read moreprovide care during a public health crisis. Arrived as a walk-in. Was screened relatively quickly and then was allowed to complete registration and check-in online (in my car, on my phone). Was then able to be seen in my car. Their curbside care protocols were excellent. And they were attentive in their care.

The worst sleep medicine, they won't answer the phones or call you back, they ignore my chart…read moremessages. The nurses have disgusting attitudes. CGH is terrifying,

All four of my boys were born here. Great staff very friendly, helpful, and attentive. Also had…read moresurgery and everything went well.

I've been coming to this immediate care clinic for DOT physicals for the CDL and yeah that's the…read moreextent of my experience but it's always been positive and efficient. I was delighted by the staffs professionalism and friendly, yet very professional. I'm sure some patients gonna be a real handful, so I definitely recommend coming here for the CDLDOT you have to check in and do paperwork on your phone or they have a tablet and your appointment time doesn't guarantee that specific time but it guarantees you a spot, so just keep that in mind and be patient.

Very annoying to call into with disputes. Have spent more then 2 hours collectively trying to get…read morethem to stop billing us for a bill we already paid. Last time they told us it was resolved, then a month later we get the same bill again and I had to call in. That last time I was on hold for over 25 minutes eating for a call. Insane these guys don't have a web portal in 2025 at the very least. So frustrating. Also they charged my company over $400 for a COVID test, flu test and strep test. Nuts.

Everyone here is so nice and actually cares about you and doesn't just spend 2 seconds to diagnose…read more I will never go anywhere else!

The ladies at the front desk were discussing how ready they were to go home. (It was an hour…read morebefore closing time) The nurse was incredibly rude. And, the provider that saw me didn't listen to a word I said. She was rude as well and it seemed as though she was in quite a hurry. That was very disappointing. I will not return to this location.

Today we drove from Mount Carroll for my daughters hurt foot. The doctor the two nurses the whole…read morething was so amazing. They are amazing. Nice and care. Thanks for fixing her up your guys rock!

From the owner: Urgent Care services. Occupational Medicine…read moreTravel Medicine. Immigration Physical DOT Physical. FAA Physical. Yellow Fever Vaccination. Family Practice. Preventative Medicine. Disability evaluation. Independent Medical Examination. Pre-employment physical. Drug Screens. Medication assisted treatment for substance use disorders.

Well long story short been coming to this place going on 2 years, I was referred by one of my…read moreco-worker. The staff is super friendly just a friendly environment, My Nurses practitioner, her names "Melissa Inman" she the best she awesome out off all the people I've been going to she by far the best no because I go to her, she makes sure you get the treatment you need, she will go the extra mile to get her job done. I HIGHLY RECOMMEND this place for anyone that looking for a good physician

Was in er for low electrolytes...treated quickly and had ekg and chest xray. A resident physician…read morecame in and was very nice. Had fluids and labs by attending Dr. Nurse very sweet. Best experience in this er!

After four weeks of attempting to coordinate care with Genesis Home Medical, I have decided to…read moredisengage entirely. Following the submission of my referral, I received a text message a week later stating that my records were under review and that I would receive a follow-up call to schedule an appointment. That call never came. When I followed up myself, I was informed that scheduling could not proceed without the complete records from a sleep study conducted over two decades ago. This requirement is not only unreasonable but also profoundly out of touch with the realities of long-term medical care. In the 20+ years since I received my CPAP, not a single provider--whether physician, home health company, or insurance--has required those records, or EVEN asked to check the machine. Expecting a patient to retrieve documentation from a defunct sleep center or from physicians whose practices have changed hands and locations multiple times, especially from an era when electronic medical records were barely in use, reflects a disturbing lack of flexibility and common sense. This experience demonstrated a clear failure in communication, accountability, and patient-centered care. I would strongly advise others to seek alternatives.

*Note: This review is based off of pre-employment testing…read more For faster service sign in online AND COMPLETE REGISTRATION BEFORE COMING. This urgent care was clean, staff was friendly and service was very fast/efficient! Lab draws/injections were done with good technique. Wait times are long but comparable to other urgent cares I have visited. I was estimated a wait time of 30 minutes as a "walk in" client but waited over an hour for service. Total time at the clinic was 1.5 hours. Immediate cares are ALWAYS busy so you must come prepared to wait! You also must know what you are having done/double check what is being done! I don't suggest you visit for a medical concern unless absolutely necessary. It's best to have a relationship with a primary care provider so that they know you, have your health record on file and will probably provide a more accurate comprehensive service.

Everything was great, but when I wanted to get my bandage checked every time I go back I have to…read moretry to find how to make another appointment before I leave home because it goes faster

This is NOT an urgent care -- do not be deceived. A visit here will not be billed to your insurance…read moreas an urgent care visit but as a doctor's appointment. This can cost you a lot of money if you are from out of town and out of your own network.

I went here on a Sunday, I had a infection of some kind, running a fever. The doctor looked me…read moreover and gave me antibiotics, one of day for 5 days and sent me on my way. They didn't take any blood samples, chest x-rays, anything that would help in telling them what was wrong with me. Monday went to the ER, blood sample, chest x-ray told them I had pneumonia in the right lung. Needless to say I won't be going back to Genesis Convenient Care.