I took my 2 year old daughter in on Jan 1 because she had a high fever and I was getting wildly…read moredifferent temps on the three thermometers I had at home (ranging from 99 to 108!). I checked online but didn't see holiday hours posted anywhere so I assumed they were open normal hours. However, when I walked in there was a sign posted on the door saying they closed at 4pm and I got there at 3:45. I felt bad for coming in so close to closing but it was a long drive and my little one wasn't feeling good. Everyone was courteous, professional, and attentive even though I know they probably wanted to get out of there. They even took some time to wait for the fever reducer to start working.

Had a very positive experience here recently. I appreciate the immense precautions they took to…read moreprovide care during a public health crisis. Arrived as a walk-in. Was screened relatively quickly and then was allowed to complete registration and check-in online (in my car, on my phone). Was then able to be seen in my car. Their curbside care protocols were excellent. And they were attentive in their care.

My father is getting surgery biopsy and I got to see the staff is really friendly and very helpful…read morefor a knowledgeable exercise, extreme care, comfort and careful consideration. Just because I haven't had a good experience personally that Morceau has to do with me and my chronic pain so I'm writing this review to showcase my experience outside my usual issue. I am very grateful to the wonderful staff very friendly, very professional. Do you want the gentleman who will escort you from the office to the Dr. is very friendly and professional. I feel like this is a great example how hospital should run and I feel very privileged to be in this area to be with some fine outstanding professionals. Thank You All!!

The worst sleep medicine, they won't answer the phones or call you back, they ignore my chart…read moremessages. The nurses have disgusting attitudes. CGH is terrifying,

I've been coming to this immediate care clinic for DOT physicals for the CDL and yeah that's the…read moreextent of my experience but it's always been positive and efficient. I was delighted by the staffs professionalism and friendly, yet very professional. I'm sure some patients gonna be a real handful, so I definitely recommend coming here for the CDLDOT you have to check in and do paperwork on your phone or they have a tablet and your appointment time doesn't guarantee that specific time but it guarantees you a spot, so just keep that in mind and be patient.

Very annoying to call into with disputes. Have spent more then 2 hours collectively trying to get…read morethem to stop billing us for a bill we already paid. Last time they told us it was resolved, then a month later we get the same bill again and I had to call in. That last time I was on hold for over 25 minutes eating for a call. Insane these guys don't have a web portal in 2025 at the very least. So frustrating. Also they charged my company over $400 for a COVID test, flu test and strep test. Nuts.

Every time I've been I've gotten right in. The doctors are thorough and compassionate. I especially…read moreappreciate there's an X-ray machine on site so I didn't have to go to another location as this is more convenient.

The ladies at the front desk were discussing how ready they were to go home. (It was an hour…read morebefore closing time) The nurse was incredibly rude. And, the provider that saw me didn't listen to a word I said. She was rude as well and it seemed as though she was in quite a hurry. That was very disappointing. I will not return to this location.

Today we drove from Mount Carroll for my daughters hurt foot. The doctor the two nurses the whole…read morething was so amazing. They are amazing. Nice and care. Thanks for fixing her up your guys rock!

From the owner: Urgent Care services. Occupational Medicine…read moreTravel Medicine. Immigration Physical DOT Physical. FAA Physical. Yellow Fever Vaccination. Family Practice. Preventative Medicine. Disability evaluation. Independent Medical Examination. Pre-employment physical. Drug Screens. Medication assisted treatment for substance use disorders.

Well long story short been coming to this place going on 2 years, I was referred by one of my…read moreco-worker. The staff is super friendly just a friendly environment, My Nurses practitioner, her names "Melissa Inman" she the best she awesome out off all the people I've been going to she by far the best no because I go to her, she makes sure you get the treatment you need, she will go the extra mile to get her job done. I HIGHLY RECOMMEND this place for anyone that looking for a good physician

My husband died unexpectedly after robotic prostate surgery, nurses were wonderful, Dr. Gray was…read moreexcellent, kept me informed. But he died June 29, 2017 and they lost his belongings, both my daughter and I have called multiple times, with no results and barely any return calls. I had to bury him without his glasses! Also missing is an Iphone, hearing aids, 2 sets of clothes and the black bag with grey flowers on it. They don't seem to care, I get the same old comment every time, they've looked everywhere, aren't they going to even apologize or make thins right? B Vann

Visited Genesis East ER for a fractured/separated shoulder. Once assigned to an ER room it took 2…read morehours to get pain medication after several requests.

*Note: This review is based off of pre-employment testing…read more For faster service sign in online AND COMPLETE REGISTRATION BEFORE COMING. This urgent care was clean, staff was friendly and service was very fast/efficient! Lab draws/injections were done with good technique. Wait times are long but comparable to other urgent cares I have visited. I was estimated a wait time of 30 minutes as a "walk in" client but waited over an hour for service. Total time at the clinic was 1.5 hours. Immediate cares are ALWAYS busy so you must come prepared to wait! You also must know what you are having done/double check what is being done! I don't suggest you visit for a medical concern unless absolutely necessary. It's best to have a relationship with a primary care provider so that they know you, have your health record on file and will probably provide a more accurate comprehensive service.

Me and my girlfriend came in at noon (12pm) and it took an hour and 10 minutes just to get into a…read moreroom, then we were waiting another 45 minutes just to get an X-ray taken. At the moment of writing this we still have yet to have the X-ray taken. The care quality was not "immediate" as the name suggests. We waited longer than the hospital would've taken. Very disappointing and 5 staff members were sitting outside the room we were in doing absolutely nothing.

This is NOT an urgent care -- do not be deceived. A visit here will not be billed to your insurance…read moreas an urgent care visit but as a doctor's appointment. This can cost you a lot of money if you are from out of town and out of your own network.

I went here on a Sunday, I had a infection of some kind, running a fever. The doctor looked me…read moreover and gave me antibiotics, one of day for 5 days and sent me on my way. They didn't take any blood samples, chest x-rays, anything that would help in telling them what was wrong with me. Monday went to the ER, blood sample, chest x-ray told them I had pneumonia in the right lung. Needless to say I won't be going back to Genesis Convenient Care.