I've been coming to this immediate care clinic for DOT physicals for the CDL and yeah that's the extent of my experience but it's always been positive and efficient. I was delighted by the staffs professionalism and friendly, yet very professional. I'm sure some patients gonna be a real handful, so I definitely recommend coming here for the CDLDOT you have to check in and do paperwork on your phone or they have a tablet and your appointment time doesn't guarantee that specific time but it guarantees you a spot, so just keep that in mind and be patient. read more

Very annoying to call into with disputes. Have spent more then 2 hours collectively trying to get them to stop billing us for a bill we already paid. Last time they told us it was resolved, then a month later we get the same bill again and I had to call in. That last time I was on hold for over 25 minutes eating for a call. Insane these guys don't have a web portal in 2025 at the very least. So frustrating. Also they charged my company over $400 for a COVID test, flu test and strep test. Nuts. read more

Was my first time visiting, everyone was very accommodating, friendly, and professional, and I was made to feel at ease ! My physical was preformed in a very timely manner, was in and out of exam room within 20 minutes ! I wouldn't hesitate to refer anyone to this clinic. Thank you all so very much, I appreciate you all ! read more

Walk in clinic, walked in. Told wait would be nearly three hours. Thats my fault, made an appointment for a later date. Show up. Wait time, again. Go somewhere else if you have the option. If you don't good luck. read more

This location was top notch! Super friendly staff, caring & considerate! I got in right away, everyone was professional & extremely courteous! Showed general concern for my issues/illness. Thank you! read more

Took my son in to get checked out for strep throat. I was diagnosed with it the day before so I thought it was a pretty good possibility he had it. We checked in with one other person before us. Said the wait time was 45 min, but they were showing 0 patients in the room? (They say open at 730, but obviously do not start seeing any patients until 8.) besides that the check in was fine. After we got into the room and took the vitals as a normal visit we waited for the provider. As she walked in she says "ewww you were diagnosed with strep yesterday and your bringing it here?" Well yea, I couldn't send my 12 year old on a 20 mile walk at 7 in the morning. Not very friendly. If your worried about sick people coming through the door you might want to rethink your profession. read more

so incredibly rude. came in to get some symptoms checked out and was treated like a disgusting piece of trash. you can't come here without being judged for your symptoms/diagnosis , when it's supposed to be their job to help you. what kind of people would judge you for coming in to get help with your symptoms when it's literally their job to deal with your symptoms. read more

Don't make an appointment and expect to be seen within an hour of your appointment. They are the slowest ever. This time I've waited 45 minutes past "my reserved time" last time I was here it was 2 hours! Make sure you have a whole day to waste waiting in the lobby. read more

Went to go because I had a uti and the receptionist at the desk was nice at first then I showed her my medical card from the government and was immediately rude saying we don't take that and 165 $ for a service I was not only upset that I had drove all the way from home to Dixon and left my older daughter with a sitter but then she proceeded to say but you can go to the er and get help I'm like you think I have the time to go to an er when I have a baby and an older child to take care of nothing else was open which is why I came to you guys she didn't say she was sorry she couldn't help me or anything not very good customer service and will never go to any ksb place again I'm always going to CGH but couldn't make any of their walk in clinics on time because of circumstances I couldn't control read more