worst experience ive ever had with "professional computer repairmen"---if that's what they consider themselves. they are not.
I think they took a computer course at dutchess community college and now are passing themselves off as pros. they are not.
brought my super-expensive top of the line laptop in,... fan noise. got my receipt,and left them to do their work. in 3hours,..got a call back they told me about the warranty sticker. I said I NEEDED IT FIXED so go ahead and open it up.(warranty OVER).
I thought they were competent,... so i gave permission to open it up,..voiding the warranty. I gambled. I lost. they called again in another hour saying " we cant find anything wrong with the fan. we do not know what to do now. come and get your STILL BROKEN, warranty-voided, 1600 dollar laptop". --and that was it!! not even the slightest effort to order a new fan, (which I later did myself!!) no effort to even attempt to go further than a damned can of duster!!!
WHATTT???
they voided my warranty... (with permission) and turned around boned me!!! I couldn't believe it. I STILL cant believe what happened there today.
so I collected my laptop,... went home and watched one (1) YOUTUBE video,...and then ordered: the part I needed,...an anti-static cuff,...and a set of precision screwdrivers,... all from ebay,...for less than 30 dollars. im going to fix it myself. it's not even going to be difficult,..and i'm not even a "PRO" like these guys claim to be!!!
(disgusted)
you would THINK that a PRO would take it seriously when they void a warranty,..even with permission,...and at least TRY to maybe,...I dunno,... ORDER A PART??? or maybe: put out a drop of effort to get it fixed? nope.
zero effort, zero clue. do NOT bring your computer here! theyre hacks!!!! the building and the office make you think they are pros. they really made me think they knew something. they DONT.
I called a different comp. repair shop and told them what just happened there,...and we both laughed for 5 full minutes. the other shop's tech told me he could not believe that these guys couldn't summon the mental horsepower to swap out a COOLING FAN. that's pretty pathetic. and proof that they don't know what theyre doing. at all.
UPDATE: i ordered the fan,..ordered a set of micro-tools,..watched ONE youtube video,...and then I went and fixed it MYSELF!! ---and im NOT a trained "professional" like these boobs want you to think! I DID IT!!!!
(--all for under 30 bucks!!! LOOOOOOLLLLL!!!!!!)
i think they have 3 tools in the whole shop.. screwdriver, needlenose,.. and a can of duster. if the duster doesn't fix your rig,... they chicken out because they DONT KNOW WHAT THEY ARE DOING and will probably break/destroy your computer,..... and reveal that they are indeed clueless hacks. DONT BRING YOUR COMPUTER HERE!!!!!!
just DONT!!!! read more