While traveling through the area, I needed to replace the power cord I had forgotten. These guys…read morewere able to replace it (they made sure it was the correct cord for the machine), and took the time of offer help with some other computer related issues I'd been having. Nice, independent retailer, right on Main Street.

A small business in New Paltz that does a great job at a reasonable price with quick turnaround. I…read morebrought my wife's laptop for a bigger solid state hard drive, the charged me $75 less than any other place near here and had it back on the day promised. (Two days later)

RDS is just great. It's hard to find a repair shop for anything and not feel like you are getting…read moreripped off. (Though this shop is a bit hard to find altogether. They are located around the side of a building that looks like is being demolished) www.rds-systems.com Appearance of the building aside, these are the nicest people you will ever work with, absolutely superior service. Authorized HP Printer and Computer service. They work on other stuff too. *Update* now at 425 Manchester Road in Poughkeepsie. Still great!

I called RDS system when my HP X576dw started acting up....we agreed on a drop off date but…read morepreviously, I sent them an email with all I've done to make the printer work (youtube videos and regular troubleshooting) including the error codes the display was showing. A day later, they called me to tell me that those error were irreparable, saving me not only the trip to their store but also the $75 they charge an hour for diagnosis/repairs. They even said they wished everybody will send them error codes and troubleshooting done to their equipment, to save money and time when there's nothing to be done. HONESTY at its best. I've also called other repair shops before I called RSD and they were way pricier. So, good pricing & honesty? They will be my go to for my printer troubles from now on.

My Lenovo ThinkPad's warranty had expired and its keyboard started to fail. Javier at JK Techs…read moreordered a replacement and installed it for me. He also installed an ssd that I had separately purchased. Now my ThinkPad is essentially brand new. He did a great job and the price was very reasonable. I'll recommend JK Techs to anyone how has similar challenges.

I have no doubt that Javier is a good parts installer, but unfortunately I cannot recommend his…read moreservices to anyone after dealing with him. I had known working mid to high end PC that I wanted to swap out the CPU and GPU with updated models. I've made many PCs before, but I ran into issues. I couldn't get it to post. After a month or so I lost faith in myself, which was the worst possible decision I could've made. I decided to bring it to JK Techs, thinking a man claiming to have 20+ years of experience would be better than gambling with Geek Squad, or taking it far away to someone else. I paid his diagnostic fee, which was admittedly cheap. However when he seemed to run out of ideas the computer would sit for weeks and weeks, while he complained about having other customers to work on. I get it, he needs to make money somewhere to keep the doors open, and time for parts shipments, but as time went on nothing much seemed to happen at all. I noticed it was difficult to reach the front desk. Some of my texts where unanswered and almost every time I called they would never pick up. Luckily I live within a few blocks but some of you may not be so fortunate. Eventually I had grown tired. Me and my Micro Center buddies had a lot of time to think. I decided I wanted machine back, and I picked it up the next day. At the end of my day I decided to take a look at it. I noticed immediately the unmistakable shine of not 1, but 2 bent pins in my CPU socket. At this point I was so frustrated. I did not want to go back, and I had experience with bent pins, so I documented the damage before attempting to fix it. I bent one back successfully, but upon further investigation a leg of the remaining pin was sheared, thus making irreparable trash. The next day I resolved to at least try to go there. I was graced with the presence of Javier, who doesn't seem to be there much. I showed him the bent pins. I explained to him that my board had no such bent pins before I gave it to him, which he tried to blame me for. He refused to accept the probability that they were bent in the store. I pointed out that a minute earlier that he claimed he would've noticed such a problem. Backed into a corner, he claimed he could try and bend the pins back, which I explained was impossible. He denied my request to replace the board so I walked out, I didn't know what else to say. A call a few minutes later made everything clear to me. He said if I brought the board to him maybe we could work something out. He went on talking about how he lost money. That is not my problem, you decide your fee. If you cannot afford to work on it anymore then tell the customer. I would've paid for more diagnostic time but we are well past that now. Even though he very well may honor me with a new board, I refuse to accept it. I am beyond frustrated, and my trust is broken. If he was honest with me from the beginning this would be a much different story, but that is not the world we live in.

Bring your computers here for a repair, please. Paul didn't just help with what I came in for--to…read morerecover hard drive data from a (presumably) dead, six-year-old laptop. He taught me more about how laptops work than I'd ever learned, and then he FIXED my laptop for little to no charge. This is a great local business, and I'd bring my tech to him over any Best Buy or Apple Store, any day.

Paul comes off as an intelligent computer specialist that knows what he's doing. However, in my…read moreexperience, once he obtains the computer from the customer, he will perform non essential procedures to hike up the repair costs without notifying the customer. His repairs will work for a day, and immediately stop working probably due to lazy repair methods. Once you contact him to tell him that his repairs are faulty, he will then tell you to research how to fix it yourself and not offer any sort of refund or any sort of guidance to you, and then ignore your calls, or even answer the door. I'm upset about this poor business practice, and hope people reading this will think twice before contacting Paul for computer help...

Great service and great prices. The owner is also very nice and helpful…read more I've been here to print a few times and I've had a good experience so far. Recommend this place to anyone.

Such friendly, patient and competent service! There are so many useful services in one place…read more highly recommend!

My computer was never fixed after this company working on it more than once. I agree with the…read moreother reviewer. The owner is not trustworthy. Other people I know hired their services and got ripped off with a product and service that never worked.

Great experience with my laptop. Data was lost and this was our business machine. Company was on…read moretime,professional, and inexpensive. Couldn't really tell you what they did as i don't really speak "tech" but whatever they did made our office run 100 percent better and more efficient!

Five Star Rating.Helped me set up security cameras,new computer and a new phone.Great prices and…read morefast service.Will call Randy again for more work.

RDB Computer Services (Randy Eskenazi) has performed service on my computer, cell phone and…read moretablet. He is very professional, knowledgeable and fair priced. He is worth contacting if you are having issues with your equipment.

Our offices is right across the street and we use them very often. The service is always quick and…read moreprofessional. Qualify and pricing are phenomenal. Highly recommended.

We've used these guys for a number of printing projects, large and small. They are a local…read moreoperation, and the people we always deal with are the father and son in the print shop. They are easy to work with and flexible. Prices are decent and in line with the rest of the printers in the area. They have a full menu of standard and even special services. They also seem very customer-driven. I know we've gone in there a few times right after closing time and they've always been very gracious and gotten stuff done, though we were the ones who didn't plan ahead. Much better than dealing with some of the other big box places like Office Depot. These guys actually want you to come in and spend money at their business. In what to me seems like a pretty commoditized market, they use customer service as the thing that sets them apart.