I called Maro just before closing on a Friday night to ask for help because my daughter had gotten…read morea terrible haircut at a franchise place. We had never been to Custom Cuts before, but Maro was confident that she would be able to fix it. As soon as we arrived the next morning, Maro welcomed us like family. She immediately saw what had gone wrong with the previous haircut and, after asking for my daughter's input, Maro gave her a beautifully styled cut and moisturizing hair treatment. We couldn't be happier!

UPDATE 4-26-2026: ~ AVOID ~ Do not roll the dice on this…read moreshop, or you will be sorry. I should have read the earlier review by S.O. who had had the same experience as me. The photo speaks for itself. Do not be fooled by the planted 5-star reviews of this business from single-review, fake accounts. The moment I entered their store and saw the run-down state of it, I should have turned around and left. She doesn't like my review that exposes the disaster that she created, so she calls it fraudulent. Do I need to show my ID and the card that I paid the bill with? I even gave her $10 tip for the nightmare that she created. She never asked me a single question to find out what I liked and didn't. She just took out her clipper machine and rummaged through my hair with a vengeance. She was in a rush to get me out of the door, so she could get to her old customer, whom she had double booked in my slot. It's not your decision what hair length I should have. Where I had asked to keep a 2.5" length, she kept only 0.5" and cut an extra 2". Where I had asked her to keep 2", she kept 0.5" and cut an extra 1.5", where I asked her to keep 1.5", she kept 0.5" and cut an extra 1". And instead of apologizing for the absolute disaster that she created, she is lecturing me! ______________________________________ UPDATE, April 25: I woke up this morning to an absolute disaster, 24 hours after my haircut, by far the worst cut I have had in years. Lowering from 2 stars to 1. I was supposed to have a passport photo taken in the next couple of days for an upcoming overseas trip. The photo will remain in the passport book for 10 years!! I could not have been more specific about what I wanted. I had drawn on paper the style that I wanted and had written in numbers the length of hair that I wanted to keep on different parts of my head. This was not a case of verbal miscommunication; it was the case of a hairstylist gone rogue, who decided on her own what cut she wanted to do, without asking me one question. _________________________________________ ORIGINAL REVIEW, April 24 - First time there and quite disappointed. Maro cut my hair in a rushed manner and paid no attention to what I had asked for. A few minutes after I sat in the chair, another guy walked in who apparently had a booking with her for the same time slot as me. She had double booked the slot and was rushing to get to the next person. When I entered their store and saw the run-down state of it, I should have turned around and left. When I go to a new hairdresser for the first time, I take with me a sketch drawn on paper that shows the cut I want and specifies in inches, written in numbers on the sketch, the length that I like to keep in different sections of my head. I do that, in order to avoid verbal miscommunication. I showed it to her, she took a two-second look and seemed dismissive. She ended up cutting an extra 1" to 1-1/2" more than I wanted. I have to wear a baseball cap 24/7 for the next 6 weeks to hide this disaster.

Great service and cool vibe. I love booking via the app. Sean gives a fantastic cut, and the…read moreservice is always top notch. So why not 5? $$$. But maybe you just get what you pay for, and I'm stuck in 20th century men's cuts pricing.

Great cuts and great vibes. Barber's are always punctual and leave you feeling like a million…read morebucks. Can personally recommend Gilbert and Sean at this location.

I was in town for work and tried trimming my own beard at the hotel. Like every guy who's ever…read moreattempted it, I kept taking a little more off... and then a little more... until I was about one bad decision away from turning it into a goatee. I jumped online, found Waltham's Finest Grooming, and was able to book a same-day appointment. They got me right in. I met the owner, Gusto, explained the situation, and after talking for a few minutes about the faded Italian beard style I was going for, he knew exactly what to do. He completely salvaged what I had and made it look great. The shop was clean, everyone was friendly, and the whole experience was quick and professional. If you're local or just in town like I was, I highly recommend Walter's Finest Grooming. They definitely earned a 5-star review! I was in town for work and tried trimming my own beard at the hotel. Like every guy who's ever attempted it, I kept taking a little more off... and then a little more... until I was about one bad decision away from turning it into a goatee. I jumped online, found Waltham's Finest Grooming, and was able to book a same-day appointment. They got me right in. I met the owner, Gusto, explained the situation, and after talking for a few minutes about the faded Italian beard style I was going for, he knew exactly what to do. He completely salvaged what I had and made it look great. The shop was clean, everyone was friendly, and the whole experience was quick and professional. If you're local or just in town like I was, I highly recommend Walter's Finest Grooming. They definitely earned a 5-star review!

Gotten my haircut by Nick twice already and going back in a few days!…read more Great spot, great conversation. 10/10 would recommend

This place is awesome Jennifer did my hair and she did such a great job and mark is wonderful and…read moreboth very friendly nice people and really know what there doing I moved to Waltham back in august and trying to find a decent local hair salon nearby I highly recommend this one they do other stuff too it's very retro designing which is really cool.im definitely coming back

Mark is an amazing classic barber who becomes your friend...also always give a great cut!read more

Been three times so far - it's low key, easy to be there, and got great haircut by two different…read morebarbers.

I've been going to Joe's for 30 years and they reliably give me a good haircut that still looks…read moregood weeks later. The barbers are all friendly, I've known Layal and Sami the longest. The line can be long at busy times, so plan accordingly.

Daija is great!! I highly recommend her, she has a different schedule now so call in advanceread more

Just ok. Showed picture of myself with the haircut that I wanted to trim and got something…read morecompletely different. Place has good reviews so am very disappointed with the result

It took me somewhere between 8-10 years to walk out of a salon after a color appointment and truly…read morelove what I saw with no hesitation. Today was that day, Helen was the one who made it happen. I was originally scheduled for a new customer appointment with Meghan and we had to move the appointment. I mention this because Meghan was incredible during our rescheduled communications and recommending Helen for the new time and based on what I wanted. So, I went in to meet Helen today. Helen listened to (and looked at) what I wanted to achieve and told me what would be needed to get there. She was detailed, confident, and so knowledgable -- I could not have felt I was in better hands. I knew even as she started I'd finally land where I wanted with my color. I'm thrilled with my hair and also that I finally found somewhere and someone I'd like to go back to! Finally, Meghan, Helen, and team have created a beautiful environment. Sunny Bunny is by far the most relaxing and comfortable salon that I have had the pleasure of being a client at.

I have been a loyal client of Meghan for over 20 years, and I can't say enough good things about…read moreher. She is not only a fantastic stylist with superior skills in cut and color, but also an incredible business owner who has built a top-tier team. Lately, I've been styled by the uber chic and talented Helen, and the experience has been seamless. The training and mentorship at this salon clearly shine through--the attention to detail, style, and expertise are exactly what I've come to expect and trust. Whether you're seeing the Meghan herself or one of her awesome proteges, you are in the best hands! And if you're looking for a new opportunity as a stylist, don't pass up this one! There's lots of love and joy at Sunny Bunny!

Been getting my hair cut here for a while now. I think I've used all of the barbers a couple of…read moretimes. Always love the cut and the conversation makes the time go by. Easy to park, they use Booksy, so east to make an appt, get in, get out. My go-to place.

Best barber shop,that I've been going since over five years ago. Salvi's has been my only…read morebarber,since I moved in Newton.

It's so hard to find someone to cut my hair. I have different curl patterns in the front and back…read more My hair grows slowly and I have been to multiple different Deva Curl stylists, from Boston, Acton, lexington, and now Waltham. When I went to Shear Tranquility the first time (I have been twice so far) I hadn't had my hair cut in over a year. When I left the salon my hair was healthy and shaped. The photos taken were from a family photoshoot a week after I went to Lisa for my second cut

Had a lovely visit at shear tranquility, Angela is so sweet and is v customer focused and makes…read moresure you get exactly what you want when you walk in. Styles it exactly how I like to style it myself but ofc looks more professional than I'm normally able to get it.

Great customer service! Professional and great hair stylists! Clean and a happy environment !read more

I have been a regular customer for many years and I can't say enough good things about Melanie and…read moreher staff. Great haircuts and very pleasant people. All in all you can't go wrong here.