Service was quick and they did a great job. Everyone was very kind and helpful! We would definitely…read moreuse them again.

Charged 350.00 dollars for inspection of sewer line in crawl space that had fallen down because…read moresomeone had cut the straps that held up the pvc sewer line all they had to do was reinstall the sewer line with new support straps but they lied to me and said that a new sewer line was needed

Very professional. On time and gets the job done with the best material. No problems from start to…read morefinish!!

Great service ! They came out on Memorial Day ! Our technician was great ! We would definitely use…read morethem again.

Heat pump less than 5 years old has needed service every year. Major part breaks costing 20% of the…read moreoriginal unit price. Repair scheduled. I even called them in the morning the day of the appointment to confirm the time of the repair window. Took a vacation day to be there but it was rescheduled without notifying me. The technician was knowledgeable and fixed the problem but the communication with the company itself was inadequate and unprofessional.

Replaced my hot water heater, and installed a water softener. Solomon arrived less than 2 hours…read moreafter I called them. They were able to complete a same day install. I highly recommend them!

Had them replace and bury a sump pump drain pipe. Great work and very reasonable price!read more

Prompt response to my requests for service; trained professionals always sent to my home; friendly…read moreand courteous inside my home and property. I plan to utilize their services again. A bit pricey, but quality work is important to me.

We've invested $20,000+ worth of repairs with Peterman over the course of four years, along with…read morethe $17/month membership. We live in an old house, so it sadly came with the territory and we had to hire their services for repairs that were beyond our skill level. Our trust with them came to a screeching halt when the time came that I needed to speak with management. We've had an almost 3-year HVAC issue, where five different technicians kept doing leak searches (and charged us for all of them) with no offers for long-term solutions. After my initial call to hopefully address this, it took about a week for them to send me a text offering the minimum possible resolution without even speaking to me. Conveniently, the call-back number they sent didn't work, either. It just goes to show that their management doesn't have the professionalism or courage to have actual conversations with loyal customers. They all hide behind the veil of their customer experience team who unfortunately don't make the decisions. I've never been so relieved to move on from a company whose leadership doesn't value their members.

Very Prompt, Very Professional Techs, Very Competitive Price, Techs Evan and Harrison Were A…read morePleasure To Work With,On The Replacement Of My High Efficiency Water Heater, I Would Absolutely Consider Roto Rooter Again On Another Plumbing Emergency

Had back.up bad , system was 'snaked' snake got stuck couldn't get loose , husband assisted with…read moreown tools to unstuck, husband also removed toilet himself,company promised to call next day to come with system camera, never called back , never showed up, 6 weeks later same problem, called Roto Rooter service , said new problem was not within 30 days of service. So no refund, new app would cost the same again!! 440.00 to put a damned snake through the system that had to be unstuck by customer!! Highway robbery, do not call this company.

Devon was exceptional. I'm saving their number in my phone because I'll never use anyone else…read moreagain. Before you get scammed by someone else give these guys a call and get your situation taken care of quickly and professionally.

Exceptional Drain Cleaning came out when we had a standing water emergency. Devon figured out why…read morewe had a blocked drain when no one else could. It was a unique problem and he persisted until it was fixed. Great service.