I hired Three Rivers Wildlife Control to address a skunk issue on our property (photo available)…read more At the first visit, the owner, Steve Ronick, said there was definitive evidence of a skunk under our porch. He pointed out an entry hole, odor, and burrow holes, stating there was "definitely a skunk." The skunk scent was ID'd under the porch as strongest by Steve's assistant. At one point, they even set a trap in our basement because the smell was so pungent. Before agreeing to pay, I asked, "What happens if you don't catch anything?" He replied, "That's never happened before." Based on that assurance, I paid the requested $500 cash upfront (no option to pay with card). He warned the skunk would be pregnant by April and that we'd have a bigger issue when she gave birth. That fear, combined with his guarantee, led us to move forward. Over two months, Steve and his assistant made approximately four visits and failed to catch anything. Our home was sprayed again during that time. His excuses shifted--from cold weather to springtime activity--but no results ever came. We also hired a $175 cleaning service after a second spray--an avoidable cost had the job been done correctly. The service was sloppy. On one visit, they brought inadequate bait and asked us for jelly. They left the open jar of jelly and a chicken tender bag on our patio, which were rummaged through overnight. At one point, I suggested marshmallows (a method recommended by another trapper), but they refused, saying raccoons would eat it--this would create more work for them with trapping. We have since installed cameras that now show abundant wildlife activity--raccoons, foxes, groundhogs, and squirrels. All small animals they should have been catching but didn't. They missed appointments, failed to follow up, and didn't return calls unless we reached out. We should have known after the first interaction, when we had agreed to touch base via phone at 3 PM before he came over to our home. By 3:40, I hadn't heard from him and texted to ask if we were still on. He didn't arrive until several hours later. After 2 months of no progress, Steve reluctantly agreed to refund $350--but that doesn't absolve him of the full $500 owed. He claimed he was keeping $150 because we "used the traps." The equipment stayed only because he failed to finish the job. Despite promising $350, he initially left only $300 in our mailbox. He said he'd bring the remaining $50 on April 21, but didn't. He eventually did bring us the remaining $50, late, citing "an emergency with his dog." We filed a complaint with the Better Business Bureau, who reached out to Steve on our behalf. He failed to respond within the allotted 14 days and further action is pending.

Steve and Mike are wonderful! Their thoughtful, professional, and punctual service to remove 4…read moreraccoons from our property was a lifesaver! Our pesky raccoon problem was solved within a week. They know what they are doing and are strategic and effective. It is without hesitation that I would recommend Three Rivers Wildlife Control and will definitely call them again when needed.

UPDATE: (in response to their Google review reply) to clarify, this was not after hour, this was…read moreduring broad daylight, I was not informed on the reason why he quoted $400 during the call, and your website clearly says serving Pittsburgh region, how does it make it a 3 hour drive when I'm in fact in Pittsburgh, please don't make things up just to try to charge people ridiculous amounts of money. Looking at the owner response, calling people names is a sign that this owner has zero regard for customers. In the age of reviews and transparency, whoever reading through this, please for the love of god, DO NOT USE THEIR SERVICE, just look at their other response, you'll be glad to not have to talk to this owner, period. ---------------------------------------- Worst experience, called to inquire about what to do after finding bat in the house and possibly using their service. Already had the bat trapped under the recycle bin, was told on the phone to just slide something under and throw it out, which was impossible since the bat was in my cat's water tower. I asked if they can send someone, but was told it's going to take 3+ hours and it'll be $400, ridiculous. I then proceed to contact Allegheny Health Department, who told me to NEVER EVER THROW A BAT OUT if found in the house, they (AHD) then came to pickup the bat and sent it for rabies lab testing within an hour, FREE OF CHARGE. Then got a call from Allegheny Health Department 2 days later telling me that the bat was tested positive for rabies and I had to take the series of rabies vaccines. Lesson learned, Steel City Pest Control & Wildlife Removal seems to have no idea what NOT TO DO with bats, gives out bad recommendations, and charge an exorbitant amount of money just to "throw the bat out". Makes me wonder if I would've cause other people sick if I just did what they told me or got them to come and throw it out. Will obviously never contact them or use their service.

I called for Pest control and he tried to charge an Exorbitant amount for just an expection,…read moreseveral hundred and then made racist remark. Never again.

I absolutely recommend Matt for pest control. He was super responsive and flexible with scheduling…read more He gave me a service timeframe and showed up right at the beginning so I appreciate the timeliness. Matt is extremely friendly and comfortable to be around. He thoroughly explained the root of the issue, tips for future prevention, etc. He treated the entirety of my home and outside in under an hour. He is very affordable too. I'll update my review in a few months to see how our creepy crawler situation is going :)

Matt came out quickly and removed a black hornet nest from the front peak of my house. Very nice…read moreto deal with. I will hire him again and will recommend him to family and friends.

After hearing a weird clicking noise by our bedroom window for weeks, we were able to pinpoint…read morewhere it was coming from in the wall. We found a hole in the brick outside of our bedroom window with a steady stream of yellow jackets flying in and out. It explained why we had recently been finding an occasional one inside our home too. We immediately started call all the "bee people" that we could find and they either were not accepting new clients or had a month wait. I was panicked because we were stuck in a time crunch. We had windows being installed in a week and a half from when we discovered the hive in the wall. I reached out to A2Z at 8:00 am and immediately got ahold of Sheri who was so knowledgeable, kind and reassuring! I explained the situation and sent her the video we had taken. Scott was at our house treating that same day. He came back every single day until they were gone. I can't express my gratitude enough. It was very nerve wrecking to know that thousands of bees had made their home in our bedroom wall. Thanks to their quick action, we are bee free and can keep the scheduled window install that we've been waiting for.

I just now had the pleasure of meeting Scott when he arrived for my 11am appointment right on time…read more I had called A2Z regarding a nocturnal critter that had taken up residence between the main and upper floor of my home, keeping us awake at night with its scratching noise. When Scott knocked on the door, he informed me that my problem was a squirrel, and showed me where the critter was getting in. When he arrived he had noticed a squirrel using the Comcast cable as a bridge between a front yard tree and the house and following the cable, found the critter entry hole before knocking on my door. Since A2Z does not deal with squirrels, he recommended that I call a trapper to address the squirrel problem and seal the access hole. Despite having driven several miles to my home, Scott did not charge me anything for his service call. His fairness and honesty is very much appreciated, and guarantees that A2Z will be my pest control service for any future pest control needs. Thanks Scott!

We were going buggy! Thanks to Mike, we are pest free!…read more He called me back right away and scheduled an appointment. He showed up with a mask on which was super appreciated. We discussed our pest issues and he got to work. He was here for about 30 - 45 mins. His prices are very reasonable ($190 for our treatment) and he does a thorough job. We had inside house treatment for spiders, creepy crawlies, and mice (that are sure to arrive at the weather turns cooler next month) and we had exterior carpenter bees and carpenter ants treatments on our cedar house and on several backyard trees. He also suited up and got rid of a ground yellow jacket nest for us. We will definitely use Mike and BUG OUT again!

Bug out is a good comany to deal with when it comes to any Pest. I had small fruit flies and…read moreconcrete ants and Mike solved that issue. Mike is super nice, I did think prices were a little high but he did put in the contract that a retreat would be free of charge and so in late October, he did come back out and re treat. We did have 70's temperature in early to mid October 2021. I have some bad news, his Sister Cindy called me 1-21-22 to say Mike had passed away and asked to use Cort Pest his parent company as a back up. Mike, you will be missed by MANY! Rest in Peace in Heaven! Rick

Pleasant, professional, prompt, outgoing how many more praises can I give this company? I have…read morerepeatedly told them I wish I had called them first. No other pest control companies took my complaints or hunches seriously and would just throw traps at the problem even when we would have reoccurring issues in the same areas. Their team checked over the entire house and came up with a plan of action that from beginning to end took about four months to complete/verify all the fixes were working. So happy, and definitely worth the wait in the end.

They cost me $400 from Animal Control when they left a squirrel to die on my roof in 2 days of rain…read moreand wind. They're supposed to check it, but I guess they felt like they didn't have to. They don't know how to remove animals humanely or legally. Don't get them, they will cost you.

When we spoke on the phone he told me what would happen. They came the second day as arranged. He…read moreexplained what was happening with the wasps and what would be done to eliminate them. I agreed to their removal. Since it was right next to the front door he told me not to use the front door for a couple days. He even sprayed the soffit and facias. He told me I have a one year contract. They were prompt and didn't take a lot of time. I haven't seen any wasps after he left. It was worth the money.

Unfortunately I needed pest control due to some rodents that had come down the hill behind us from…read morea house that was occupied by hoarders and was flipped. We had seen a few here & there but finally I had enough. My neighbor had used a local exterminator & they came out twice but the pests were still around. Valiant was responsive, checked openings in the house & placed the bait boxes. They told me it would take 2 weeks & sure enough there have been no sightings since. Valiant came out at no charge at 30 days & refilled the boxes. This company goes above & beyond & I will be calling them in the spring to do another check.

Quick response and very reasonably priced. Techs are thorough and on time and we have definitely…read morenoticed a decrease in the bugs.

I had noticed we had bees going into a opening around one of our windows a day before vacation. I…read morecalled Bill Grill at 8pm and someone returned my call first thing in the morning. Customer service was above and beyond as they were there at noon. Not only did the tech take care of that one but he saw another and took care of it as well. Price was good as well. I would highly recommend Bill Grill Exterminating!