1. Valiant Pest Defense

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Valiant Pest Defense

4.6 (13 reviews)
Open • 8:00 am - 5:00 pm

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Services - Valiant Pest Defense

Pest preventative services

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5 years ago

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Photo of Eric L.

Eric L.

Helpful 2
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49

2 years ago

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3 years ago

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Eric L.

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4 years ago

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Eric L.

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5 years ago

Business owner information

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Eric L.

Helpful 2
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Oh no 1
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25
309

5 years ago

Business owner information

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Eric L.

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6 years ago

Very professional, prompt, and very friendly! Eric and Dave were very knowledgeable and friendly. Would recommend their services.

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Eric L.

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3 years ago

i received 2 addtional bids and with the same 60 day guarantee and both were half the price. Enough said

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Eric L.

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5 years ago

Had a wasp problem and they came right out a day or two later and took care of it. Very nice and professional. Would recommend to anyone

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Eric L.

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614

8 years ago

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Eric L.

Helpful 2
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6 years ago

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18

7 years ago

Business owner information

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Eric L.

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7 years ago

Eric was prompt, very knowledgeable and very thorough. I would highly recommend his services.

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Eric L.

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Ask the Community - Valiant Pest Defense

Review Highlights - Valiant Pest Defense

“Eric made me feel very confident that our bedbug problem would be taken care of.”

Mentioned in 3 reviews

Read more highlights

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Budget Pest Control - 6

Budget Pest Control

(29 reviews)

They got rid of the bedbugs. Those things are super beings and it takes time, dedication, and know…read morehow to eradicate them. Although getting them was a complete nightmare, Budget did a good job. They advised me on what to do, and treated very thoroughly. I am very grateful for their help.

Budget's business plan is to do a mediocre job on the initial treatment so that they can set up a…read more$100+/month monthly treatment plan for your pest problem. Essentially, they are trying to get you bought into a subscription model, which is why they offer a lower initial treatment cost than their competitors. What is more, their customer service is unhelpful, combative, and rude. All of this became clear to me after I used Budget to help me with a bed bug control issue. The first technician they sent out (Zach) did not do an adequate job, a fact that was communicated to me by the second technician (Matt), whose subsequent TWO VISITS were necessitated by the fact that my infestation was almost entirely unmitigated after the first visit. Matt stressed that his colleague had done a woefully poor job and even apologized to me on the company's behalf -- although, tellingly, he asked me NOT TO COMMUNICATE THIS CONCERN to ANYONE ELSE at the company! That is a MASSIVE RED FLAG! Sadly, this was the last time anyone at Budget took ownership for the quality of their product, when they really should be promoting people like Matt into senior management positions. I made an attempt to set up continuing service after their fourth treatment, but was told that I had missed a certain time window and would have to back-pay them for months when I did not even use their service if I wanted the continuing service rate. You read that right: they wanted me to PAY MONEY for an UNDELIVERED SERVICE. After I communicated that I felt this was an inappropriate request due to their initial poor handling of the problem, and that a good compromise might be to begin the monthly service fee outside their usual warranty window, they refused and started to BLAME ME, the CUSTOMER, for the infestation. Things I was accused of included having furniture too close to my bed, not spending enough time in my home, and other things that are not appropriate for a service provider to comment on. The customer service agent I spoke to (Amy) refused to let me speak to a technician about the issue, asserting that she was THEIR boss. Then, after I indicated to Amy that I hoped to speak to the owner directly, I was STONEWALLED and told that customers are NOT WELCOME to communicate with the owners! Regardless of whether you think a customer is in the right, it is completely inappropriate to not allow someone to speak to your superior. That is the biggest red flag I have ever seen at a business, and it suggests there is a toxic work culture here. If you need any further evidence of this, just check out how they respond to Yelp and Google reviews: they blame the customer, claim that they have immense expertise that you cannot possibly fathom, and make excuses. I would bet a million dollars that this review will be met with a similar response, and that instead of seeking to repair their relationship with me, the owner will say that I am not in their records or that I forgot to read the fine print. If you, dear reader, see a reply like that, I would invite you to look at how Budget's competitors, like Witt, respond to customer complaints on Yelp and other platforms. It's a WORLD OF DIFFERENCE, and IT SHOWS!

Fridays Pest Management - Bats accessing under ridge vent

Fridays Pest Management

(4 reviews)

I thought I had a bees nest in a bush. I called Fridays Pest Management and they came out the…read moresame day I called. The nice lade that came out informed me that I did not have a bees nest, but a bird's nest. She was very nice and I didn't get charged at all. I will definitely remember them in the future.

I hired Fridays trusting that they would take care of my centipede infestation. The individual…read morecharacter who was sent out to my residence had absolutely no customer service aptitude whatsoever, no personality at all. I introduce myself with a kind greeting at my door and this individual young kid just looked back at me coldly without a reply. I asked him if he'd care for a bottle of water or iced tea since it was so torridly hot and humid out. I was answered with a low mumble as what I gathered was a no. Fridays told me that they could treat my infestation. As time went by not I noticed week after week the problem not being remedied at all. They had told me that this would get rid of the hindrance of spiders as well, it simply did not as well. I called Fridays up to get the same individual, Im thinking that they are a very low staffed organization if not a one man show. I asked courteously if I would be able to have a refund or possibly part of my monies even. The individual who does not care to introduce himself when he is at your door or on the phone most unprofessionally and grouchy each time had told me a direct harsh denial in this request. He lectured me on the phone putting down how I believe I am entitled and I play the Wounded Warrior card ( I am a 100% disabled veteran as per the V.A. ...a D.A.V. and a Wounded Warrior.) This is something I am most proud of and I truly believed that Fridays would be as well. He told me this and made it seem like I am some sort of conman phony that merely uses my disability to get discounts which they never cared to give me at all. Instead of charging me hundreds of dollars to rid my studio apartment and knowing that they could not rid my place of spiders or centipedes with the phony spray they brought out. They should have been honest with me and let me know that they do not typically have much success with pests of this type. He was so rude and mean to me on the phone that I was shaking. I'll tell ya its a sad day in our beloved America when a man as myself is spit on in the way that Fridays had went out of their way to not only rip me off of hundreds of dollars but to put down my life of service to my America in two branches and served in Operation Iraqi Freedom and helped in Humanitarian missions awarded for caring for Haitians and for peoples affected by the Great Tsunami Disaster. There was an a lot nicer way of denying me a refund or any sort of kindness or cooperation as well besides putting me down for who I am and my service to America. My suggestion is steer clear of these con job character individuals without a personality or professionalism of any sort.

Valiant Pest Defense - pest_control - Updated November 2026

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