Let's put it this way. If Alure was having a 99% off sale, I still wouldn't sign with them again. I had a bathroom done almost 2 years ago. The bathroom came out gorgeous but it was not worth the hassle or the cost involved. The crew didn't know what they were doing. Installed things the incorrect way, sometimes left for 4 hours at a time, etc.. The kicker is that my shower towel rack has been loose since they finished the job, they had to fix a light wiring problem which they had to cut through the ceiling (that I have to repaint) and now I don't seem to have hot water in my shower. I just called the plumber. Guess what? The plumbers from Alure apparently didn't wrap my pipes when they installed new pipes and now when the temperature drops they will freeze which means they could burst. This means I now need to have the tile knocked down in my shower, need to have them reinstalled and wrapped. They were the most expensive company to use and and this was because they were all inclusive. That was the best part. Once we signed that paperwork to have the job done it all went downhill and still continues to do so. When people say "Wow, your bathroom is gorgeous, who did it"? I say "Alure, and I recommend you NEVER use them". read more

Never ever use this company!!! They just want your money and do Not care about the customer or the job site. They contract out jobs (tile work, electric work, cabinet installation). Their employed staff never returns calls. The project manager is also unreliable and your questions are not answered once they cash your first check and your job begins. Yes they have a nice show room. Yes they act like their company does all the work once they have a contract with you, NOT true!!! I redid my kitchen with this company, and though I enjoyed picking out the tiles and backsplash and counter tops and cabinets all in one place as well as the architect who drew out two ways my gutted kitchen could potentially work, once work began it was an uphill battle. They did not check with my town for permits correctly and all work was stalled for 3 months. Try living without a kitchen for 3 months! They gutted the old kitchen and then stopped when they realized the permit situation. So not happy with how they conduct business. I'm on Yelp looking for a contractor for my basement remodel and this business came up and I had to save anyone else from spending unnecessary money. Don't do it! Not with Allure! read more

Horrible work, really half ass the job. Would never use these guys again $200,000 spent on these guys and they are still coming back 2 years later to fix shoddy work. I would highly recommend using a different contractor. read more

Don't know the first thing about Windows. Had a very old double paned glazed Window. Constant condensation. Time for a new one. Typed Windows and found Allure. Usually don't go with first estimate. Glad I did. These guy's are awesome. The guarantee was better than most. Two follow up phone calls. We knew we made the right decision. But what my wife liked the most was....they cleaned up everything! A guy vacuumed! And my wife said even the Dog's liked him. read more

Alure Home Improvements completed a "5 day bathroom remodel" for me in September. The 5 day remodel turned into a two week job. The crew worked 3-4 hours per day, the foreman was no where to be found unless it was time to collect money. Just last week my pipes froze, and when they came to look at the problem, we found out that the crew did not insulate the pipes or put insulation around the exterior wall that the pipes are on. The grout is cracking all over the bathroom. I paid a tremendous amount of money for a job that I thought would take 5 days, the job ran long and now I come to find out that the work was not done properly. I would never use this company again. It a shame becaue I wanted to believe this was a great company and it really is not. I would never recommend them. read more

Three years ago I gave them my phone number for a quote but never hired them. How lucky I was! For the past three years, they keep calling me day and night at least twice a week for business promotion. I told them that the job was done by another contractor three years ago and not to call me again. They keep calling me regardless. I registered them on spam caller list, reported them on the web for making annoying call list to no avail. I finally put them on the block call list on my cell phone so no calls are coming through but I still see the record of their calls. Be ware --- these are the most clueless, annoying and ridiculous people on the planet. read more

Alure did an amazing job - my bathroom was a complete disaster, and now it's immaculate. Their price was reasonable, the work was completed on time, and we love the end result! I can't wait to do my kitchen next. Thank you Alure for a job well done! read more

Do yourself a favor and find another contractor. Alure is not worth your time or money for all the aggravation they will cause you. Their actual work came out okay enough, but I had to practically beg to get it done, and then plead to get it done correctly after the numerous mistakes they made, not to mention it took them 10 weeks to complete my small kitchen and bathroom job. Not worth it! read more

The project started on October 1, 2015. I called on September 30th to find out when I could expect the workers and was told the demolition team would be here at 10am. On the morning of October 1st, I received an u expected delivery of the bathroom item at 6:30am. Everything after this was all downhill. There was excuse after excuse as to why some part didn't happen and as to why, although I paid more with them for the management of this project than I would've paid with a local contractor, I was the one managing this project. They even tried to blame my village inspector for slowing down the project, claiming that they could never reach him, but when I would call I could set up the inspection for the next day. They didn't finish the project until the beginning of November, although they said this would be an 8-10 day project. I had nothing but aggravation with this project. On December 1st I called that there was another tile I found cracked. On December 4th I received a call at 8:20am that someone could come the same morning or later that day. I had other work going on and need a little more notice than the morning of. They came out in January and gutted the shower of it's tiles again and reinstalled them. I noticed that the inset had some tiles cut on an angle and some not. I had received an email from the Director of Operations asking if I was now satisfied with the work. I told him there seems to be different cuts on the inset tiles. Some are angled and some aren't. He said he would get in touch with the crew and see what they say. I never heard from John (the Director of Operations) again. The other day the handle to my sink faucet also ended up in my hand and the drain stopper came out. Today is May 6, 2016 and my $22,000 bathroom still isn't worth what it cost. read more

We hired Alure to install vinyl siding, a new front door, and windows on our home, and are very pleased with the results! From working with our sales rep Bob, our project manager Robert, and the crew, our project moved from planning to installation to completion as promised and according to our work order and budget. The materials were top quality, the installation was professional, and the price was reasonable. We would definitely recommend Alure to family and friends, and will use them again in the future! read more

Last year we had our windows replaced by them and were more than satisfied with their work and professionalism, so we hired them again to redo our master bathroom. They offered many choices, took it down to the studs, and, in the end, we got the bathroom of our dreams in a timely fashion. It looks great. read more

Avoid at all costs. Overpriced, shoddy workmanship and low-end subcontractors used. The best work they did was the demo after that it was all downhill. 3 years later I'm hiring other contractors to fix or replace the work they did in my master bathroom. They do the opposite of what any vendor should do. They over promise and under deliver. There are better local contractors out there then this operation. read more

We used Alure for two bathrooms and a kitchen in our home. While the finished products are beautiful, our positive feedback for this company stops there. This is not a company that values customer service. First issue at hand. Two years after our kitchen was completely done over by Alure, we had an issue with a heating system they put in. The service man came to our home looked at it, and that was that. No contact. No solution. No follow up. After several calls to the service department and no response, we hired out and got it fixed ourself. Second issue. Our three year old dishwasher(also installed by Alure) had a faulty hose that split and flooded our kitchen and our basement. Besides for the hose, the bottom molding of our island was also damaged. Same story. Service man is sent out, then we the customer have to chase down, and for lack of a better word harass the service department. No response. No solution. No concern. Been holding my breath for three weeks waiting for a call back I was told I would receive that day. If I should get a call back I won't expect them to own up to their mistakes, or even ask them to fix the work they did incorrectly,rather I will ask them to explain to me what exactly they mean by their "five year warranty" they love to brag about, because I must be missing something. read more

Rory from Allure was very arrogant. He came thinking that he was going to write up a contract and not to give an estimate on the job we wanted done. He started by insisting that we move our cars in our driveway so that he could park his car. We told him to park on the street but he said he did not want to look for parking! Then he did not bring a any measuring tool to see how much material the job required. Finally, what was most confusing to us was that after coming into our house with a big bag of paperwork and sample folders, he refused to give us a written estimate. What a character! I am so happy that thanks to him we will not be using this company!! I gave this review one star because he helped us saved a lot of time, money and stress!!! read more

I would of liked to give a better review but the quality of work the sub contractors perform is terrible. We decided to hire Alure to put an addition on our house and we paid a lot of money. The guy who did the tile work in the bathroom did a poor job he installed chipped tile in the shower and when I complained he gave me an attitude and said it was just a little chip. The plumber dripped pvc glue all over my patio, the finishing carpenter did a terrible job hanging the doors they do not close properly and far from level and the moldings seams don't meet up tight. I have screws popping through the walls all over. All in all the addition was a nightmare. One day I even had a manager come to my house to discuss the poor quality of work and I asked him if this would be acceptable at his house, his answer was I don't answer questions like that. So there's your answer as you can see I'm not the only unhappy customer and not the last. Do yourself a favor do not use Alure. read more

Requested an estimate on window replacement for our 130-year old home. The rep, Mike, arrived as scheduled and did a thorough analysis. We were very pleased with his professionalism and fair estimate. Would definitely recommend! read more

Had a front window put in. The came on time and completed the work on schedule. There was a minor problem that developed and they came out immediately and fixed. it. They gave us great service and their workers were experienced. I am going to have them install a new door in the front of the house. read more

I was very impressed with this company right from the beginning. We visited the showroom with Omar and we set up an appointment. Mike came to the house and was very respectful and helpful.We needed siding for our house. There was always a phone call to let us know when people were coming. This company was very reasonable priced and we liked the attention to every detail. The crew was so hard working...the hottest week of the summer and they hardly stopped working.When the work was completed in the time they said it would be we walked around the house with Dominic to make sure we were satisfied with the work. We were. We also had a followup call from an executive to make sure we were happy with their work.I highly recommend this company. read more

I can't say enough about how good this company is. Very professional and beautiful work. Kind of expensive but as the saying goes, you get what you pay for. I've had a new roof, vinyl siding, remodeled kitchen, remodeled bathroom and a room addition over the years. They stand behind their work and will resolve any problems for five years. Really nice showroom. No going from place to place. One stop shopping. I am very surprised at all these bad reviews. Our multiple experiences were nothing like some of these reviews. read more

It seems like the customers that are satisfied do not bother to post reviews. We have used Alure for the past 20 years, on many jobs, big and small. When our roof needed to be ripped off and replaced, we did not even consider another company. We knew that Alure would stand by their work. I am not saying that everything always comes out perfectly, but they have always worked with us to make sure we were satisfied. In a way, that is the real mark of a good company. They built a garage and patio for us that we absolutely love, remodeled our kitchen, replaced windows, etc. I am speaking from long experience - this is a great company to work with. read more

We recently contracted Alure for their 5 day bathroom makeover and could not have been more pleased! Their salesman took several hours to go through all of the options with us, suggesting and steering us through the process with great skill and knowlege. The crew that came to do the bathroom was top notch, left no mess and were courteous and professional. The best part was... the 5 day makeover only took 3 DAYS! This was huge for us as it was the only full bathroom in our home. Every one comments that our bathroom now looks like a spa! Great job! read more

Allure was oK but beware of Owens Corning basement refinishing system the gurantee is BULL! after a few years the fabris seperates from the insulation and it is very hard to clean and pet hair clings to it like a magnet. Very expensive too. Get green sheetrock instead. Owens wont even come out and look at it to honor the gurantee read more

I would strongly and personally recommend Alure. I contracted with them for a new bathroom. They started by accommodating my schedule for delivery of the materials. The workers and the construction manager were very professional and helpful. The finished product was absolutely beautiful. From the meeting with design consultant (incredibly helpful and kinda fun) to the final product, I am pleased with the work and the company. People say you get what you pay for, well after dealing with Alure I agree with that statement! read more

I used Alure to remodel my basement. My design adviser was attentive to all requests pertaining to the project. The job was completed on schedule with excellent quality. I used the Owens Corning basement refinishing system and I am satisfied with the results years later after construction. Thank you Alure and the helpful staff. Richard G read more

I needed to remodel my bathroom and had several estimates. They were all pretty similar, i would have to go shopping for tiles and fixtures and the time frame was two to two and a half weeks...ugh! Who has that time. And at the 11th hour i contacted alure. It was by far the best decision i made. The sales rep, Billy, came to my home, there i picked out my tiles and fixtures. Everything right down to the grout. For me, the biggest selling point was that they finished it in 5 days! Yup, 5 days. I was amazed and so happy. Workmen arrived each morning and at day's end they vacuumed the house and the hall. Fred, my project manager stopped by each day to check on the progress and was very helpful. Patricia, the office manger called me daily to let me know what would be done on the following day. Everyone was so helpful and accommodating. I absolutely love my new bathroom, it's my own spa. I can't wait to do my kitchen next year. I would totally recommend alure to anyone looking for home improvement. Thanks Alure! :) read more

I just had Alure remodel my kitchen. From Rich Reese to Emilio the Project manager, everything went smoothly and without a hitch. All of the subs(Cabinet, Tile and Plumber) were pleasant and cleaned up after there work was done. I used Appliance World for my new appliances and worked with Alure for the exact dimensions I needed for my cabinets and everything worked perfectly. I would definitely reccommend Alure for any Home Improvement. If any issues were discovered after the job was complete, they came back immediately and remedied all with out a hitch. Very pleased. read more

They did a great job and quick and the workers were great too. I would recommend them to my friends if they needed work. I had the bathroom tub taken out and they put a shower in for my disabled mother-in- law she loved it. read more

First, I would like to say, if I could give Alure a hundred stars on here, I would! My husband and I just completed a kitchen renovation with them in May and they are AMAZING! From the start of the project with our designer Anthony Trozzo who worked with me designing the kitchen and figuring out how everything would fit in. He answered all my questions and was a pleasure to work with. We were assigned Sal Vines as our project manager who is outstanding and also a pleasure to work with! Sal told me what would happen every step of the way and what days the workers would be here. Keeping in contact with me by phone and text and showing up several times to make sure the work was being done correctly. He also answered every question that I had. The kitchen was completed in a little over a month and is absolutely gorgeous. Alure does everything right and are total professionals. Thank you Sal, Anthony and the whole Alure team for building me my dream kitchen! I highly recommend Alure to anyone who is looking to do renovations, you will not be sorry, they are fabulous! read more

Alure just completed three bathrooms for us. They are beautifu! Everything was finished in 3 weeks. The workmen were clean, courteous and meticulous. Professional designers with a huge selection We are extremely pleased and would definitely recommend them! read more

Alure installed a complicated laundry room ceiling. Perfectly!

If you choose Alure, insist on Jim Galizia as your designer and Kaz and his crew to do the job. Although I am reluctant to offer a five star review of a company, I can give an honest critique of specific individuals. I have done 2 bathroom renovations through Alure Home Improvement. The first was a large, luxurious bathroom with all the bells and whistles, the second, a small, tight space. In both cases I was told by many that my ideas were unworkable and impossible to implement. In both I wanted wall mounted faucets, a walk in shower with no door or glass panel. In the large bath I have heated drying racks, a flat screen and jetted tub. The point I am making is that Jim has vision, as well as the desire to do what you want, not simply what is easier. His plan was detailed, and he thinks of things that might not occur to the homeowner, ie: if a door should open right or left, appropriate placement of outlets, switches, etc. Kaz lays tile like no one else and has the mathematical ability to figure the right shower floor slope for proper water drainage. Make sure he does all the plumbing, He is a personable perfectionist. Don't expect the lowest price from Alure, but you will be rewarded with quality from start (Jim) to finish (Kaz), and follow up for years to recaulk, reseal or replace as needed, no questions asked through Kathy Biggers. I am a happy repeat customer! read more

Alure has just completed a project on my house. From the minute I met Bob, the Salesman, who was very thorough - I knew I was in good hands. He offered great ideas and walked around the entire outside of the house, inspected my concerns and pointed out a few others. He made great suggestions. Then Bryan, the Project Manager also assessed the job. Alure replaced siding and windows and installed all new gutters. They did the roof a few years ago. I am extremely satisfied with the quality of the work that was done. The crews were all very knowledgeable, hard-working, capable and went above and beyond the scope of the project. As an example, the man who was caulking the windows noticed an older window that needed attention and he caulked that one too. It's these "little" things that mean so much. They even hung up my flagpole! Extremely satisfied is an understatement about how I feel. I would not have anyone but Alure do work on my house! read more

My time was wasted. Sales rep told me he forgot me!!!! After I went for second appointment 3 hours told me he would get back to me with a price in couple of days never did. I called 2 days had to speak with supervisor had him call me and when he did told me he for got me. Well I am going to forget them. You lose out on doing my bathroom. 18,000 not in your pocket. Very disappointed glad I am not going to trust u guys. read more

kitchen project went well until we had to give the end balance of the money . We cant seem to get them back to finish the job. Its been three months now. Our punch list is still incomnplete. we picked out granite countertops and needed the sink for the template, of course they delivered the wrong one. We are waiting for corbels, cabinet door fronts, dish washer front panel, moldings, one kick heater that doesnt work, ect. Good luck! read more

I must say I wonder if you all are talking about Alure Home Improvements on LI,NY. The first reviewer is from San Diego,CA? My husband and I have a long relationship with Alure. He's an attorney and doesn't put up with any nonsense.I really can't think of one bad experience we've had. Phone calls are always returned.Appointments are kept. I have phone numbers for everyone connected to my project. Their troubleshooters are the best. They have solved some pretty complicated problems for us.Their Service Dept is the best. They hire talented,reliable and professional workers. I encourage anyone who is reading this to give Alure a call and judge for yourself. And, Jessica, "copious measurements" is the way you get the job done right the first time. A 2 hour appointment asking you about your plan and opinion is a GOOD thing. Maybe I've had too many bad experiences in my 41 years as a homeowner. Alure is a gift to us! And, no, I am not related to anyone who works for Alure. read more

We're halfway through our new 10 day kitchen remodel, and are already so impressed by how well everything has been going, and what a pleasant experience it's been! I felt so comfortable with our designer Carl and project manager Emilio right from the start. They have been personable, reliable and approachable every step of the way! Our demo and construction workers this first week, Greg & Robert, have done an amazing job! I am stunned by how hard they worked, how quickly they did their job and how friendly they were (not to mention the excellent quality of the end result)! I've been raving about and recommending Alure to all my co-workers all week! I can't wait to post another review when the project's completed next week! read more

I used Alure for my bathroom renovation in February and could not be happier. They finished the bathroom in a week and everyone was such a pleasure to deal with. I highly recommend Blythe Tract and Joe Capabianco, they both did a wonderful job. I recommend Alure to everyone out there! read more

I recently had work done in my home by Alure. Everyone I worked with was professional as well as warm and knowledgeable. My designer Blythe spent hours with us designing my whole bathroom and laundry room. Her ideas were spot on. I was looking for someone to bounce ideas off of and to tell me when something wouldn't work. Blythe did all that plus some. Even during the project she went above and beyond helping me with anything from color choice to hardware and beyond. Alure is a one stop shop which took away every ounce of stress. The whole project was effortless for me, the prices were incredible, and everything looks gorgeous! I can't wait for them to redo my basement and fireplace! I highly recommend this company for any work in your home! read more

Sal and the whole team at Alure provided exceptional service and an unmatched finished product. They had to work with an old building that had some challenges. They surpassed our expectations. I continue to recommend the Alure team to anyone in need of building or home improvement work. read more

I was in the market for a new roof and thought about Alure Home Improvement, I just thought they would be very expensive because of the "name"/reputation. I still sat down with john and allowed him to sell me-- was very surprised when he did not push or "sell" in a salesman kind of way. He listen to what I needed, how I wanted it and what I was interested in replace/ salvaging. He explained my options and how they would fit into my budget. He left our meeting and left me a quote that was not the lowest but was just under the highest quote I had received. Ultimately I went with Alure because they did not "sell" me they educated me regarding the materials and the supplies and even now 6 months after the job was completed have checked in with me to see how the job is and if there has been any issues. Do yourself a favor and sit and speak with this company at the very least for a quote on your job, it will be a very pleasant surprise at the value they bring to the project. If your working on roofing - John Bernardo was amazing!! read more