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Royal Kitchens & Baths

5.0 (6 reviews)
Closed • 8:00 am - 6:00 pm

Services - Royal Kitchens & Baths

Bathroom remodeling

Kitchen remodeling

Remodeling

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Kitchen & Bath Designs

Kitchen & Bath Designs

(8 reviews)

The designer did a beautiful job (but she is no longer there). We had a large renovation done that…read moreincluded the kitchen, dining room and LVP flooring. While we had no issues during the process, shortly after the floor was sinking in multiple places. The contractor returned and placed a saddle in one area. Saddles were included in my contract (two separate contracts one for materials and one for labor), so we had paid for both even though they initially didn't use saddles. There was no refund given for the unused materials and work that was never done. They returned again to "lift" the kitchen subfloor. At this point they had to remove the new LVP, so they used our warranty to replace the flooring. The floor continues to sink in multiple areas. They suggested placing multiple saddles throughout my floor. They claimed the floor manufacturer said I needed them, so I don't know why I wasn't told or why it wasn't done during the initial installation. I asked when they open the floor and see the subfloor is unlevel would they do the honorable thing and return my money to me so I can have my floor repaired. I was told the subfloor is level and we are no longer discussing it. They hold no accountability. On top of all of this, they have photos of my home including personal information of where we live, personal details of our family and refuse to take it down. What customer ever wants this!? They have now blocked me on social media, and fail to communicate responsibly. All I would like is the money returned to me for the flooring that is now garbage because they have to take it apart to level underneath, the money paid to do the work that wasn't done correctly, reimbursement for what was paid out but never used. This is a major inconvenience to have to go through construction again. This has been dragged out too long, own up to your mistakes and Do the right thing. be warned and stay far away from this company.

I can't express how happy i am with how my kitchen/dining room came out. Such professionals working…read morefor this company. They were neat, respectful and hard workers. I couldn't have had a better experience. My designer gave me many options that fit my budget. From start to finish I had a great experience. I would highly recommend this company.

Lakeville Kitchen & Bath - https://www.LakevilleIndustries.com

Lakeville Kitchen & Bath

(10 reviews)

I would like to start that Bob the salesperson was wonderful and knowledgeable. Too bad once he…read morepassed us to his designer, Susan, it halted there. I shouldn't have to chase someone to get us a quote or a revised one. Lack of customer service for sure. A lot of our e-mails went unanswered. I'm happy to say that I found a different company for our kitchen cabinets.

We order over $15,000 of kitchen cabinets July 22nd 2019 for our complete kitchen renovation…read more Lakeville came highly recommended.They were delivered approximately 6 weeks later Sept 10th. The cabinets arrived with minor damage on two door panels and one cabinet arrived in the wrong color. The wrong colored cabinet looked like a return that was just boxed up and given to us. The salesman came that week and rush ordered replacement panels and a replacement cabinet and it should take 4 to 6 weeks. We were told to speak to the warehouse for updates and given a number to call. Fast forward to today, we called and was told that the only a cabinet door was ordered for the wrong colored cabinet, not the entire cabinet, so now we have to wait yet again for a replacement. They have the replacemt door panels but have not delivered them. This is poor customer service in my opinion. We have been waiting longer for the replacement peices than the original order!Aside from This mistake the cabinets are beautiful but this delay is holding up the installation of the rest of the kitchen. It would be nice if someone took the time to call us and apologized for the mess up, perhaps I'd be writing a different review. Edit to add: Our salesman was excellent, in no way was this review directed at the sales team at Lakeville. Darren was excellent in executing the design and layout of our kitchen. We loved the attention to detail he had and follow up with the changes and questions we had. This review is solely based on the delivery and follow up of our problemed cabinets doors from the warehouse.

Royal Kitchens & Baths - kitchenandbath - Updated May 2026

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