1. ALTUS TILE

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Provo, UT

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ALTUS TILE

3.0 (2 reviews)
Open • 8:00 am - 6:00 pm

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7 years ago

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9 years ago

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Robert E.

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Bedrock Quartz - Large etched water spot

Bedrock Quartz

(45 reviews)

$$

I live in a old house downtown SLC and my kitchen hadn't been updated in 30+ years. I had Bedrock…read morecome and do my countertops and backsplash and they did an amazing job! Laura was my project manager, helped me with design and was so fast to respond to all my questions. I went with the white quartz with a grey vein and it looks awesome. For the backsplash I actually found tile I really liked at floor&decor and purchased it and then Bedrock installed it. The biggest headache in any project is always the scheduling and communication between the services. I can't express enough how amazing Bedrock was at communicating with me. Keeping me in the loop at every step by texting me updates. I am in a lot of meetings all day but because they would text me to schedule the template, the install and the tile it was a breeze. We didn't miss a beat or delay the project. I will definitely use them again and I highly recommend giving them a chance to help you on your next project. Also, my countertops were done in 10 business days from template! Thanks SLC Bedrock!

This was for a new build! We went through Lowe's to get our…read morecountertops which was bedrock quartz. When it was installed it was not at all like what we picked out. Color was completely in another color. Then the side piece to the stove was cut crooked and when the installers were installing the large piece, they scatched my new microwave. I had a migraine that day and was in my living room and heard them whispering, and now I know why. When contacted they were not going to do Anything to fix what they had done, including installing the right countertop that I had selected. I then went back to Lowes and the manager at the Lehi American Fork store came to my house, said that he could see that it wasn't right and that he was gonna fix it and then did nothing!!! I then emailed five different corporate offices with Lowes and finally had a lady get back to me and I worked with her for 3 months to get the problem fixed, which during all of this, my kitchen was not able to be funct and so I could not use my sink or my dishwasher. It was very inconvenient. If you're working with bedrock courts, do not trust that the sample piece that you pick out will be what you actually get. Make sure you document everything.

Cutlery Corner

Cutlery Corner

(10 reviews)

$$

Found this place on Google. I just bought a new knife, and I wanted it sharpened and wasn't sure…read morewhere to get it done. I walked in, and the owner had the knife back out to me and sharpened within 2 minutes for $4. He also gave me a bunch of great advice on how to care for a carbon steel blade. Really nice guy, and it helped that he had a big, shaggy, cute dog that liked to be petted in the lobby. Great service, nice owner, highly recommend. Will go back. 10/10

Bought a $400 Benchmade switchblade from this place a few months ago and when I bought it they told…read moreme it had a lifetime warranty, and that if I had any issue or anything I can bring it back whenever. Which is the main reason I bought it. A couple days ago the spring stopped working and the blade just stayed inside so I went back today to see what they could do about it. Right away the guy tells me "there's no way you bought this from us" and then says "show me where we have this". So I literally walk over to their shelf and show him the same knife sitting there. Then he starts questioning if my knife is even real, which obviously pissed me off considering I bought the knife from them. Instead of trying to look up the purchase or actually help me, he tells me he isn't going to get to it today and maybe he'll look at it Monday. Then he has me write down my name and number and starts saying "we aren't the guarantor" and "we'll see what we'll do when we open it up". I told him it felt like he was just trying to wash his hands of the issue and he got mad and started talking to me in a pissed off tone. At that point I wasn't leaving my $400 knife there so I asked for it back, and as I'm leaving he tells me "good luck". Absolutely terrible way to treat a customer. You guys sold me the knife, you guys told me it had a lifetime warranty, and now that something actually broke suddenly "there's no way" I bought it there and you're questioning if it's even real. Look through your sales records, I'm sure you can find the purchase. I spent $400 here and this is how I get treated when I come back with an issue. Definitely won't be buying anything from this place again. DO NOT GO HERE, UNLESS YOU WANT TO BE TREATED LIKE GARBAGE

ALTUS TILE - kitchenandbath - Updated November 2026

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