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    ALTimate Handyman

    5.0 (2 reviews)

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    Handyman At Your Command - logo

    Handyman At Your Command

    (1 review)

    Back in September of 2021, I researched local handyman businesses near DeRuyter NY, to take on…read morerescreening several large windows on a porch at a family-owned camp on DeRuyter Lake. I live in South Florida and was up for a vacation. I found Brennan Alt, who at the time had a business called Handyman at Your Command and is now in business with his brother Kris Alt, now known as ALTimate Handyman. He came out to the property and gave me a "guestimate" of $250.00 but said the pricing would change once he was able to come back out to take final measurements. I told him I would be in touch with him in the Spring of this year, (2022) to get on his calendar, and make a specific trip up here to oversee the project. On March 25th, I reached out to Brennan to give him my arrival week of May 21st to make sure I could get on his calendar. The camp is not winterized, but after it was opened up, I contacted him on May 9th to tell him he could go out and get accurate measurements so he would know the exact cost for materials, labor, etc. I received the updated estimate, which reflected $505.00. I agreed to the price, and we set a date for him to come out on May 30th to do the project. I called him on May 27th to touch base and ask him when he would be arriving on the 30th. He asked if he could change the day from Monday to Sunday, and I agreed. He then said he would be bringing different options for the quarter-round border for the screens and that he would use what he needed and then return the rest or adjust the pricing if he needed more. I said that maybe the price would go down if he used less material, and he said it never goes down; if anything, it would go up. I pushed back a bit to say that I wanted to keep the price as close to his estimate as possible, as that is what we agreed on. He said it was just an "estimate" not a "final" and that we didn't sign anything. I mentioned to him that according to one of the owners of our camp, who is a real estate lawyer, an email is just as binding as a contract. However, when Brennan and I looked at the email together, it clearly had the word "estimate" in the subject line. We discussed the costs outlined for materials and labor in the email and agreed that those shouldn't change, and that pricing would only change if he discovered something prior to starting the job, at which point we would discuss the issue. I agreed to that approach and when we ended the call, I felt it was very amicable and that I would see him on Sunday. Within a short time, I received this email. TWO DAYS BEFORE HE WAS TO START THE JOB!! "We are no longer going to be able to do the screening job. Based off our phone call earlier I do not think we are a good fit to do business together. I think it would be best to part ways now before any work has begun. I am sorry it didn't work out." I was very taken back by this, and reached out to him by text, phone, and email asking for the courtesy of a call back to discuss this. He emailed me back and told me that as far as he was concerned, there was nothing further to discuss. This is a classic example of "bait and switch" and it is important to note that through my connecting with him last fall, another owner of our camp who lives in Fayetteville, NY, used his services on an agreed upon price, but received an invoice higher than what was agreed upon, without any discussion about the change in price. I traveled up to upstate NY specifically for this project at great personal expense. I DO NOT recommend using ALTimate Handyman. Find a company that will accurately bid out the job so you know exactly what it will cost, agree in advance of any potential unforeseen charges, and hire a company that keeps their word to complete the job they say they are going to do. Big waste of my time and money!

    From the owner: Have a To-do list that is filling up? Handyman At Your Command is the solution! Hello, my name is…read moreBrennan Alt. I am a local handyman with a wide range of skills. I am fully insured with many references. Check out my website to learn more.

    Rycoe Enterprises

    Rycoe Enterprises

    (3 reviews)

    UPDATE: After seeing this review, Ryan reached out to me immediately explaining the…read moremiscommunication that happened and apologized immensely. He came out to look at the unfinished project immediately and had it fixed within a week. My initial thoughts when booking this project with RyCoe were nothing but positive and I truly believe now it was not done on purpose. I have a lot of respect for the way he handled fixing this and I will continue to use RyCoe for future projects. I am extremely satisfied with the end result.. my landscaping looks beautiful. Extremely disappointed in my services from Rycoe. I reached out to them about landscaping and Ryan came out to take a look at what needed to be done so he could give us a quote. I was very specific about what I needed done and it was listed in a breakdown on the invoice perfectly. It took a while for the guys to come out, but I waited patiently anticipating the final product. The end result came out great until weeds started popping up everywhere. My husband kicked the mulch and we both realized landscape paper was never placed under the mulch like it was talked about AND I PAID FOR. I reached out to Ryan in hopes this would get fixed, and he did respond to me stating that he would look into it and get back to me. It has been 8 months with no communication at all. I wanted to give this company the benefit of the doubt, but it feels like I got scammed. I had even originally asked if they could just use the landscape paper that I had bought since I already had it and I was told no. I paid for a product and service (that was very expensive) and did not get at ALL what I paid for. I am extremely disappointed and will never recommend this company to anyone.

    Such a great company to work with. Ryan took on my lawn, even though it wasn't a big job. They do…read morea fantastic job, my lawn looks great, and the price is super reasonable. I was so happy with the lawn care, I'm going to have them put in a paver side walk for me, and do some landscaping in the future. Couldn't be happier with this company.

    ALTimate Handyman - handyman - Updated July 2026

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