Great pricing and super fast, quality work. I've used this shop over and over throughout the years…read moreand I've never been disappointed. I recently had a pair of cotton pants that were ripped down both legs that I had purchased in. Ecuador says they were almost irreplaceable, so I'm thrilled that they were able to fix this so well.

My mother tried to return her item yesterday (April 28, 2023) with no resolution. The young girl at…read morethe counter asked for her receipt. (The same one she ripped out of her 83 year old hands the day before when she picked her two suits up, and didn't return!). Mom was told it could be fixed for an additional $40-50. She had already paid $72 for hemming two skirts and "taking in" a jacket. One skirt was still NOT hemmed, was still too long and just had the waistband elastic replaced. The one jacket was so badly altered she now has a humpback protrusion at the left should blade and cannot wear it at all now! We will NOT be going back!

They don't take care of your clothing. Had to get a something sewn on a dress jacket and it came…read moreback wrinkly and dusty with random loose threads. They didn't even put plastic wrap around it. When I asked them to clean the lint off, the male there grabbed not a lint roller, but a wired brush and made it worse. I had to even request the plastic wrapping as he was not going to provide it. He was rude and uncaring the entire time. Service was relatively expensive. I'd recommend going elsewhere for services. Avoid.

Expensive, but came out looking great. They handle military uniforms well, and understand details…read moreand fit perfectly.

The prom dress I had ordered online came with straps that were not adjustable. When I came to Ms…read more Ellis with this problem, she quickly figured out how to fix it and I was able to pick it up within a week for a great price. She is a professional at what she does and clearly enjoys doing it which makes the end result even better. Thanks to her my dress fit like a glove and I was able to have a great last prom!

Wonderful wonderful wonderful! My new friend Lynn was able to fix my sleeves on my wedding dress in…read moreno time at all. My arms were too big so the shoulders couldn't come up. I only saw her twice- once for initial fitting and again after she worked on it. She knocked it out of the ballpark by fixing it perfectly. You would never know anything was altered about the dress. She also put in a beautiful bustle. She said she's been doing this for 20+ years and you can tell she loves helping people! If you need your dress altered in any way, I highly recommend! She also said she has helped brides fix what other seamstresses couldn't. She really knows what she's doing. She came recommended by my friend and now I hope many others read this post and go to her too!

Kim's Alterations shortened my hiking pants perfectly and kept the lower bottom drawstring assembly…read morefully functional. The price was very reasonable. I will definitely use their service again in the future.

I went to Kims to have some Linen pants hemmed. The woman doing the alterations insisted on only…read moreputting one safety pin for her measurements even when questioned. sure enough when I put on the pants they were at least 3" too long. I brought them back to correct their mistake and they insisted on charging me again. No words of apology. So if you want a shoddy job on hemming trousers and are willing to to oay twice for it, go to Kims

Yady is nothing short of a miracle worker with alterations! My wedding dress had been with (who I…read morethought was) a very reputable tailor for over two months after taking my measurements. When I finally picked it up, it fit me very poorly. I was totally panicking and unsure of what to do with less than a month until the big day. I took it to Yady as a last resort, knowing she most likely wouldn't be able to fit me in. She totally could have turned me away seeing as it's basically the height of wedding season and I was giving her three weeks. Not only did she accommodate me, she was so friendly and reassuring about it, AND she finished the dress in 2 weeks so that we had a few buffer days to make final tweaks and get the dress perfect. Yadi did not owe me that kind of service whatsoever! I was blown away at her customer service. This was a tall order for a last minute request- NOT a simple hem job. The top of my dress basically had to be completely reconstructed. She totally saved my dress and restored my excitement about the wedding in general. Her prices were also very fair for what she had to do on the timeline at hand. I couldn't recommend her enough!

i ripped my jeans while moving into UVA and instead of freaking the freak out, Yady's alterations…read moresaid they could fix the MASSIVE RIP in my cutsie pants. AND they got it done before my parents flew out the next day, even though we dropped it off 20 minutes before closing. I am so grateful I am at peace now. Beautiful work, can barely see it

Sherry does a wonderful job ! All of our family and friends have used her for our alteration needs…read morefor years. Her seamstress expertise has altered for us dresses, tops , hemming and much more. I think the price is good for the value of a job well done and will definitely head there again for our next alteration needs.

She still has a dress I took to her 6 years ago to alter. I never heard from her. Hope she liked…read morethe dress. Probably sold it.

A few weeks ago I brought a Pierre Cardin shawl-collar tuxedo jacket and trousers to Gus' for…read morealteration. I'd purchased the tux in 2004, had worn it a few times since then, but when I tried to squeeze into the suit...yikes! You get the idea. I picked up the suit today. Fatemeh was a miracle worker. She managed to add a couple of inches to the waist and added some room to the jacket in a way that is essentially undetectable. I am very pleased with the job that she did and can't wait to wear it to an event in a couple of weeks. It's also worth noting that she kept me updated on the status of the alterations via text. Well done and many thanks, Fatemeh!!

Wonderful! I brought in a very delicate, green, silk dress with layers and lace a few weeks ago. It…read morewas far too big/baggy for me, but Fatemeh altered it to fit perfectly and the seams are gorgeous. Fatemeh is also just very kind, and the price was very reasonable.

Ms. Hisami is a very good seamstress. However, her customer service lacks professionalism…read more My simple white dress was hemmed by Ms Hisami. When I picked it up there was a BIG ORANGE stain in the front of the dress. She claimed the orange stain was there when I brought the dress in. I ponder:;: does anyone spend good money on hemming a white dress with an orange stain on the front of the dress???? Why did she not make a note of it then? No apologies from her...no discount....no benefit of the doubt.

I can't say enough good things about Hisami's Alterations and Tailoring! If you're in…read moreCharlottesville and need any kind of tailoring or alterations, this is the place to go. Hisami is a true artist with a needle and thread. I brought in a couple of items that needed some serious work--to include custom jacket apparel for kids and military uniform repair. Hisami not only took the time to understand exactly what I wanted, but she also offered suggestions that made the pieces fit and look even better than I had hoped. The quality of her work is outstanding. Every stitch is precise, and the fit is perfect. You can tell she has years of experience and takes immense pride in what she does. Plus, she's incredibly kind and patient, making the whole experience a pleasure from start to finish. The turnaround time was quick, and the prices were very reasonable, especially considering the high quality of the work. I left feeling like I had brand new clothes! If you want impeccable craftsmanship and personalized service, don't hesitate to visit Hisami's. I'll definitely be returning for all my future tailoring needs. Highly recommended!