Cancel

    Open app

    Search

    Altec Industries

    5.0 (1 review)

    Services - Altec Industries

    Commercial truck dealers

    Altec Industries Photos

    You might also consider

    Recommended Reviews - Altec Industries

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration
    Photo of Howard H.
    358
    251
    219

    9 years ago

    Helpful 7
    Thanks 0
    Love this 5
    Oh no 0

    Ask the Community - Altec Industries

    You might also consider

    Verify this business for free

    Get access to customer & competitor insights.

    Verify this business

    Arrow Truck Sales

    Arrow Truck Sales

    (7 reviews)

    First and foremost Tall Rob very nice . I still want to believe he is just a product of his…read moremanagement. He knows in text ...That I inquired about APU trucks and then I honed in on my next few big items. One of the very next items on my search on top of my list and I specifically stated" it had to have "adaptive cruise". I honed in a a truck that should have had it based on the year and Model asked him to affirm and he did and I made a offer. We made a deal. I asked about accident history to which Rob said no history as far as he knows and no other evidence except what I thought was skecy part for mfg . No other evidence came up during inspection. I checked everything I could think to prior to taking delivery but there was no way to be able to check the adaptive cruise. Lots of different textured paint on lower fairings and frt Bumper. He said he didn't seem concerned and thought the paitn was fine . We test drove they are in a highly congested area and we went out for a drive at 4:00ish . no place to use cruise ...Camera safety thing which I think is part of the electronic cruise worked as far as crossing lines. But after reading up it works in conjunction with a bumper mounted radar sensor to detect traffic I front . I am pretty sure if I sold trucks for a living, I would know that that black license size thing on all the bumpers of Kenworth Trucks are for adaptive Cruise ! So yes I picked up the truck drove it home and realized quickly , no adaptive cruise ! My second highest priority in our negotiation and clearly in our text thread. All I have for recourse is this . Its not right. Management should review text and take responsibility for the obvious expectation and oversight by Rob . I was hoping against hope they would do the right thing review my inquiry prior to purchase in a text string and offer to replace and fix radar. Nope He ( Rob acknowledged our conversation ) and said he spaced it with all the other things going on But said they will not do anything about it except say sorry about that. Its a 1000 just fr the part . I am NOT happy . A different decision and this could have been a 5 instead of a 2 Star. Their future success is vulnerable if this is there mindset .:(:( I would be careful . Was proudly going to use there free advertisement Mud flaps . I may yank off or leave on and if anyone inquires I will tell my story . They probably spend 10's of thousands in advertising and I say a resolved service after the sale is the cheapest BEST ADVERTISEMENT you can spend . FYI I like writing 5 Star reviews a lot more!!!

    Got all my documents and truck has been running great. Thanks to Ric and the team there at Arrow!read more

    Altec Industries - truckdealers - Updated May 2026

    Loading...
    Loading...
    Loading...