First and foremost Tall Rob very nice . I still want to believe he is just a product of his management. He knows in text ...That I inquired about APU trucks and then I honed in on my next few big items. One of the very next items on my search on top of my list and I specifically stated" it had to have "adaptive cruise". I honed in a a truck that should have had it based on the year and Model asked him to affirm and he did and I made a offer. We made a deal. I asked about accident history to which Rob said no history as far as he knows and no other evidence except what I thought was skecy part for mfg . No other evidence came up during inspection. I checked everything I could think to prior to taking delivery but there was no way to be able to check the adaptive cruise. Lots of different textured paint on lower fairings and frt Bumper. He said he didn't seem concerned and thought the paitn was fine . We test drove they are in a highly congested area and we went out for a drive at 4:00ish . no place to use cruise ...Camera safety thing which I think is part of the electronic cruise worked as far as crossing lines. But after reading up it works in conjunction with a bumper mounted radar sensor to detect traffic I front . I am pretty sure if I sold trucks for a living, I would know that that black license size thing on all the bumpers of Kenworth Trucks are for adaptive Cruise ! So yes I picked up the truck drove it home and realized quickly , no adaptive cruise ! My second highest priority in our negotiation and clearly in our text thread. All I have for recourse is this . Its not right. Management should review text and take responsibility for the obvious expectation and oversight by Rob . I was hoping against hope they would do the right thing review my inquiry prior to purchase in a text string and offer to replace and fix radar. Nope He ( Rob acknowledged our conversation ) and said he spaced it with all the other things going on But said they will not do anything about it except say sorry about that. Its a 1000 just fr the part . I am NOT happy . A different decision and this could have been a 5 instead of a 2 Star. Their future success is vulnerable if this is there mindset .:(:( I would be careful . Was proudly going to use there free advertisement Mud flaps . I may yank off or leave on and if anyone inquires I will tell my story . They probably spend 10's of thousands in advertising and I say a resolved service after the sale is the cheapest BEST ADVERTISEMENT you can spend . FYI I like writing 5 Star reviews a lot more!!! read more

Got all my documents and truck has been running great. Thanks to Ric and the team there at Arrow! read more

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Bought a Trailer from Arrow 1 month ago. Pat Grant, who is the sale man in phoenix,AZ. My husband his own truck that did not purchase from Arrow broke down 3 times. Pat helped my husband solved all the difficulties. He is very appreciated. He is so hospitable , reliable, defiantly helpful~~ Would love to say thank you to him and Rick Mann in Fontana, CA. Love you guys service. Will defiantly recommend you guys to my friends and will purchase again from you again very soon~~~~~~~~ Thanks read more

I bought a truck from this guys 4 months ago and it was a nightmare. I didn't even had a chance to drive the truck. The forts day we signed everything Rick (salesperson) started with lies and excuses. Truck went straight to their shop because they said it was a sensor from the DPF.. we waited month after month and tried two different shops and truck stills down I bought it on July 15, 2020 hoping I can start making some money and to this present day November 1,2020 the truck it's still in the shop I'm stuck with a truck of $1200 monthly payments that this guys says they are not responsible for. I don't even want to talk about the branch manager Christian I don't understand how this big of a company lets someone like this guy manage a company. read more

Ric and his team never stopped working to get my deal done. Very responsive, never had to chase anyone down. Faced obstacle after obstacle but Ric never wavered on his belief the deal could get done. With me being a new, small outfit when I expand, there's no question who I'll call for my next truck. read more

This is the second truck I have bought from this particular dealer. I will say that both experiences I had were very easy, no pressure. And I found exactly what I was looking for. Each and every person on this lot were very knowledgeable and able to answer any and all questions I had. Probably in four years I will be back to purchase another truck. I highly recommend this lot for anyone looking for a semi truck or trailer. read more

This place is a liquidation truck sales establishment for Swift,Knight,Stevens Point Trans.. All the trucks are ones that will need major repairs in a short while. BUT...They advertise road ready trucks! They will not provide maintenance records/repair records. They told me they would fix ALL overheating problems. Also I was told it is 2007 EPA compliant truck....well they sold me a 2005 with a 2004 motor which is NOT 2007 EPA complaint truck. They replaced the E.G.R. valve, E.G.R. recyclers, Radiator, Thermostat, Each time I brought it in they would try to intimidate me or shame me for asking them to honor their agreement. And they said I was taking advantage of them. I then asked to have the truck replaced after they couldn't fix the problem, they refused According to a Volvo mechanic because of the continuous overheating problems it burned the transmission, and oil pump go out blew the motor. A total of 19k in repairs were made on a 22k truck read more