Great dealership. Dan, the manager (Chris has moved on) always gives a great deal to all of his…read morecustomers. Everything is transparent and you know exactly what you are paying for. Friendly staff and good selection of bikes, parts and apparel. Highly recommend.

amazing store. very friendly personnel eager to assist. I was in from Dallas and wanted to visit…read moreand get a t-shirt for the Mrs.

Stopped in to this little shop after I accidently left some of my motorcycle supplies at the house…read more 50 miles away. In the wrong direction. The gentleman working was awesome and made sure I left with what I needed and gave some great advice on my project. The customer service was spot on. Looking around the shop, it appears small but has a LOT of the stuff I need and use for my motorcycle. Pricing was excellent and I look forward to coming back to this spot, it is worth the drive!

Small but excellent! Go see Jim and get some of the best products for the best prices. He has…read moreeverything you need and a convenient location.

September 2025. I…read morethought I would try CycleGear instead of the dealer for a new tire. Ordered from the CycleGear website and it showed up in two days. Not bad. However the date code showed the tire was 2 years 10 months old. Seriously? I am hell on tires so I didn't complain as the tire won't be on my bike for more than 6 months anyway. I paid them to mount and balance the tire. Here's where it started to go downhill. First: Their shop has no outside access, so you have to carry your wheel/tire in the front door of the store. Pretty tough to do since you can't prop their doors open and trying to bring the tire through while fighting the door trying to close on you. Grr. Normally they have a dolly they will let you use, but I find it odd they couldn't find it. How do you lose a dolly? My guess is they had it in the back with inventory and didn't want to unload it. Okay, fine. But I found out later they have two dollies. Second: I asked how many tires they had in front of mine, they said none. I asked if I could wait since it was 30 minutes each way to get to their store from my home. The guy at the counter seemed annoyed that he had to deal with me to begin with, but this question set him off for whatever reason. He said they won't do tires same day even if there isn't a wait. I asked why and he said "that's Cycle Gears policy". So I had to make two trips for no reason? Oh come on. Why would a business create a policy like this? Third: The next day they called me to tell me the tire was done and I could come pick it up. At least they had the dolly this time. I wheeled the tire out and headed home. My mistake was not inspecting the tire before I left. The installer tore off the OEM factory Honda wheel weights, but did not remove the foam and glue. Instead, they just slapped a new set of weights on the old foam. They also didn't center the weight strip on the center of the wheel, but left it overhanging the edge of the rim's center. Look at my pictures and you will see the weights sticking up on the old foam, and overhanging the center ridge. This made the weights incredibly easy to pop off with barely any pressure from my finger. I would wager the weights would not have stayed attached the first time I went through a puddle or stream. That was just sloppy, lazy and potentially unsafe at high speed. Fourth: I had to drive to their store a third time to have this corrected. However, I removed the weights, the old foam and glue myself before going back to make sure they it was properly cleaned up. It took me about 2 minutes with a little denatured alcohol and a shop towel. I arrived and asked the girl at the counter to speak with the manager. He was currently talking to a customer, but she said he would help me as soon as he was done. I waited. Then I waited some more. Finally I went and sat on their couches. Two more customers came in and he started helping them. I stood up and tried to get his attention to remind him I was already waiting and needed his help. He avoided makeing eye contact with me, then spoke with the girl at the counter and disappeared into the back where and was gone for at least ten more minutes. Finally he came back up front and talked to me after I had been waiting for about 25 minutes. I explained the siuation with the weights and he said he would go mount and balance the tire again for me. I sat back on the couch and he took my wheel into the back. It took about 20 minutes. I asked if they would refund me anything for the mount and balance since I had spent 2.5 hours so far driving back and forth to the store and still had another half hour to get home. He said they won't issue discounts or refunds on wheel services, even though he didn't charge me for the remount and balance. Those two things don't really add up. I left very irritated at their lack of customer service and mechcanical aptitude. Fifth: You have got to be kidding me. The tire slow leaked about 2 PSI per day. There is no way I am going to let them touch my rim and tire again. So I took the wheel back off my bike and instead went to Wrights Motorcycle in Salt Lake, about 45 minutes away. I got there and had to pay about $60 to remount and balance my tire. I chose them as they were the only place that could do it same day. Wright's said the leak was because they didn't remove a small chunk of rubber from the side of the rim. They said it was about 30 seconds of work. In the end, it cost me $90 to have my tire installed. It was a horrible experience from the moment I set foot in their store. I will never, ever step foot back in that store again. The guy at the counter was a complete jerk. The shop guy and the manager are both terrible at their jobs and neither can figure out how to properly mount and balance a tire. You guys were rude, incompetant and disrespectful of your customers time and money. Ridiculous.

The Staff helped me find a helmet and was super helpful on my visit. I got a new helmet, Cardo, and…read moreother accessories. I will definitely be returning.

Amazing service and atmosphere. Trustworthy and dependable. Also you greeted by 2 sweet pups every…read moretime .

It's really tough to write a review about Caesar's Motorcyle Parts & Service. Not because it isn't…read morea well known shop or doesn't have motorcycle parts & service. It's got all that. Not the most organized or clean or shiny place on the planet, in fact it's the patina that really gives it the charm. No, it's not that part that makes it difficult. It's the part where you try to separate the shop from the owner. In the end, you just can't separate Caesar's from Caesar. Caesar is a larger than life character whose eclectic life and personality just oozes out of his shop. He's been a fixture in Midvale City there on State Street and a giant in the SLC motorcycle community. As an outsider to that community, even I know who the guy is. Visit. Meet him. You won't forget it. In fact, he's such a big personality that he's been immortalized by UDOT. Next time you go underneath the TRAX bridge at about 7900 South on State Street, look over on the east side of the road to the concrete wall. There are cut metal art pieces depicting Midvale's past like the old Sharon Steel site. At about the middle of the concrete you'll see a dude on an old school bicycle (the kind where you sit atop a giant wheel) and he has a parrot on his shoulder. That's an homage to Caesar, who has been known to ride an old school bicycle with a parrot on his shoulder. So yes, do check out the shop. But at this point know that it's as much about the "Caesar" in the title as it is about the "Motorcyle Parts & Service" part.

This dealer needs to change their hours on Apple Maps. Apple Maps shows they are open 7 days a…read moreweek, but when I showed up, they were closed. Their actual days are Tuesday-Sat. EDIT: Due to the dealers response, changing the review to a positive one so that it doesn't negatively affect their ratings. Glad to see that they are attentive and responsive to reviews. That goes a long way!! :)

came in genuinely excited to buy a new bike and was ready to finalize the deal pending confirmation…read moreof my loan rate with Cyprus Credit Union. I was upfront about everything and never tried to hide my intentions. I even planned to come back the next day to finish the paperwork once financing was squared away. But as soon as I said I wouldn't be signing that night without the confirmed rate, the tone shifted. I was pressured in front of the entire team, questioned on whether I had talked to other dealers, and even had a sarcastic offer of a $500 check if the rate wasn't what they insisted it would be--right in front of everyone. It stopped feeling like a professional transaction and started feeling like an ego contest. After I left, I received multiple texts that became increasingly guilt-trippy and unprofessional--accusing me of backing out, being dishonest, and placing blame over a "40-cent monthly difference." The reality is, I walked because of how I was treated, not the rate or the money. Everyone has the right to pause and confirm financing on a major purchase. If a dealership can't respect that, it says everything. I ended up finding a better experience elsewhere--no pressure, no theatrics, just transparency and respect.

I had my BMW GS Adventure serviced with these guys recently. Since they're pretty much the only…read moredealer here in the Salt Lake City area, I didn't have much other options. They were professional, relatively prompt and had my bike serviced as well as address the factory recalls on my bike.

These guys took care of a really tough situation for me. I was selling a motorcycle to the new…read moreowner in the Salt Lake City area and the transport company dropped some thing and damaged the bike. The only BMW dealer anywhere around and they were able to get me in, get a part taken care of, and communicate with both me and the new owner to our satisfaction. Very high-quality repair, and a great bunch of folks.

The great work done on my bike by this shop really impressed me and I will be a customer for life…read morewith the work Ray did on my bike and helped me with. It's not done yet but it's definitely a start and I'm thankful for the work I've got done so far. Shop is Military and Law Enforcement friendly and that to me is super respectable. Thanks for the professional work.

Unless you ride a Harley, they want nothing to do with you. Called about getting a tire mounted on…read moremy Ducati and was told, very rudely, "I don't work on them."

Relatively new to the SLC area, and was looking for a shop to service my bikes. Needed a tire…read moreinstalled, and I'd seen the Chapel Motorcycle Shop on the local news. I called for an appointment, and they squeezed me in and did the install while I waited. Wow, what an amazing experience! Great service, both to me and my bike. While doing the install, they noticed that my front rim was bent. Robin went out of her way to find one that day, ordered it, and called me to confirm. I was super impressed. Looks like I've found the shop I was looking for!

I love this place. The staff are family and every time I've interacted with them, they've been…read moreprofessional, friendly, and super helpful. (Even when I asked "dumb" questions). They have an embroidery machine inside as well and can take care of your custom patches, etc. They also have a good selection of apparel touting their logo (which is pretty awesome imho). And, though they mainly seem to be a repairs/maintenance/customization shop, they do have a selection of motorcycle gear available as well (helmets, jackets, gloves, etc.) Fantastic guys to work with. I'll be taking my motorcycle here for all my work.

Great product and service. I needed a new battery on a Sunday morning. They gave me all of the…read moreoptions and even installed it for me.

Great service and always have the parts or products for our vehicles. Very convenient and good…read moreprices. Staff is great and helpful.

I purchased a battery on 01-15-2022. The purchase included a 3 year warranty. On 06-24-24, the…read morebattery failed. Called the store for warranty information and my purchase record wasn't available? I found my receipt and went the store in person. They honored the warranty and placed a new battery on the counter. I asked them if they had tools because it looked like I was the mechanic that day. They offered up the tools and I switched the battery out. FYI: A good auto parts store would offer to install and battery as well as have my purchase information in their system. Cast in point: Always keep your receipts because without due diligence the new battery would have cost me out of pocket. Seems a little sketchy that my warranty information wasn't in their system. Just saying and always make sure your purchase information is in their system.

James saved my life tonight . i have never wrote a good review but this man deserve it thank you…read morethank u . He stayed Well after his shift to make sure me and son could get back home to Glendale - most people don't care about others. He others laugh and turned lights off thank u so very much