Here is one more rave for this great company! Logan, the HVAC service manager, and Reno came to…read moredo my prepaid inspection and were over the top in checking and cleaning and assuring me that the furnace and water heater and air conditioner were all working properly. As a widow, it is vital to have this kind of service and a joy to have these honest, professional, and kind men come and do the work. This is the company I recommend without hesitation to other widows and single women. They epitomize honesty and integrity. Thanks,again, Logan. See you at the Rodeo!

Well..since it took you 3 months to respond to my review I'm not convinced you take them seriously…read more And I WAS told $129 for a quote for a new system. I was very specific so if there was confusion, it was on your end, not mine. I'm happy I did NOT use you.

Great service. Joel had the problem with our gas range figured out within minutes. It's been…read moreoperating flawlessly since. He was prompt, called when he was on his way, and arrived right when he said he would. Friendly, professional and knowledgeable. Also, he was able to come out in kind of an urgent situation about a year ago when we had a leak in the line to our gas BBQ. He'll definitely be our 'go-to' guy for any future appliance repair.

Joel was great and friendly . He was super efficient and had…read moremy washer fixed in a couple minutes.

These guys are the best. I was expecting them to just give me a quote like the other guys did &…read moreleave, but no... Kyle quickly fixed my Radiant floor heater leak at half the price I was quoted from the other company. Also professional, courteous and gave me some excellent recommendations. They will be my go to company from now on.

ProMax Mechanical is an outstanding resource for any size hydronic floor heating system. I have…read morebeen in the design and construction industry for over 35 years and can report that their quality, attention to detail, and hands-on commitment to perfection is unequaled. The business is operated by two brothers who are both hands-on in the design and installation of all systems. They recently completed an 8,000sf house with 2,000sf garage and 2,000sf heated driveway apron for me. The system was a multi-manifold, multi-valve modulated condensing boiler system that required a very high level of expertise for installation. Kyle Smith personally completed the majority of the install, and every aspect of his work was completed to perfection. My copper piping work is so perfect that other subcontractors often photograph it!! I give them my very highest recommendation and assure that you can trust them with any project, large or small, simple or complex. Thanks Kyle and Ryan!!

Our AC unit decided to call it quits right as another wave of 100 degree weather came into our…read moreregion. We called and left a message late Thursday night, tried again Friday morning and Pro1 was to our place before 11am, AC fixed before noon and we were back to cooling down our house as the heat moved in. We highly recommend this company to come out and service your ac and heating units. They are timely, break down the issue in a way you can understand, and are quick to repair any issue.

So... cool story. Nick, from Pro1 installed our first central AC unit back in April of 2019 at our…read morehouse in CDA. Little did we know, we'd be moving to Hayden in 2020, into a house with.... No central AC. LOL. So nearly one year to the day we had Pro1 do another install for us. They were great again. I'm extremely happy with the results. Hopefully this will be our forever home, and these new system installs won't be a yearly tradition for us going forward. Thanks Pro1 for another great install.

Had our annual preventative tankless water heater and propane central heater servicing performed…read moretoday. As an aside, both these systems were both installed by J.A. Bertsch. Eric arrived on time and performed both services in a timely fashion. The units were in decent shape, but the flush of the water heater proved the necessity of annual maintenance for enhancing the reliability of the critical systems. Eric explained everything he was doing and meticulously fine combed through both units. Due to Eric's continued excellence (this was the 3rd time he was here), I plan on maintaining the 'Comfort Club' annual plan with J.A. Bertsch.

The air conditioner in my rental went out. The tech came out and diagnosed the problem, right away…read more I was told I needed a new run/capacitor. The tech called and advised me. I OK'd the service. When I received the invoice, I was shocked. I was charged $459 for the part. This seemed excessive as I am familiar with the prices of capacitors as I had recently purchased one for another project. I looked online for comparable part prices and found the average price for the exact part they replaced, was $150. So they charged me over $300 more for the part. This is definitely being ripped off! I called for an explanation and how I felt ripped off and they told me they are sorry I feel that way. I would not recommend this company unless you want want to over pay for a job.

I wish I would've all these 1 star reviews before even contacting them…read more I had a water heater installation scheduled. Made time to be ready at home. They first blew off the morning installation, said they'd be there "between 1-3pm". I adjusted my schedule. Not a word by 3:30pm. So I called. Then it was "we'll be there soon". By 5pm, still no show. Then both the service tech and their office stopped answering. Worst part: I just saw they didn't even pick up the water heater! Avoid their lies, time wasting and unprofessionalism. Looks like I lucked out by not having to deal with their 1 start installations.

I had signed up for an A/C maintenance check from a lady at a Home Depot booth for $28. Before the…read moreappointment date our ac went out. I called and they said it would be $69 plus parts. Since we were on vacation and my daughter has a medical condition that she is supposed to be in an area under 72 degrees I said yes. The tech was out that afternoon and repaired it, but the bill was $650.01. I specifically asked for all the old/replaced parts be left for me. They were. After looking up the 2 small parts, neither one was over $40. I called them requesting, again, an invoice showing the parts and part #s. It has now been a week and I have still not received a reply. I'm about to call the WA state Attorney General, Consumer Affairs, and file a complaint.