Dr. Fullmer, Connor, and the entire staff were all incredibly kind to my sick toddler. I was really…read moreinpressed by their patience as my kid cried and fought the evaluations... but they were completely unphased! It helped me to get through the appointment as a solo parent. I'll absolutely be back to this location.

As first-time parents, we trusted Dr. Peterson to carefully evaluate our newborn. Unfortunately,…read moreour experience was incredibly stressful and, in our opinion, avoidable. During our daughter's appointment, the staff completely undressed her down to her diaper in a chilly exam room, performed the rest of her exam and vitals, and then took her temperature last. It came back low. Rather than allowing us to warm and swaddle her for a few minutes and simply retaking her temperature, Dr. Peterson barely examined her himself. He didn't take the time to reassess her temperature, perform a more thorough evaluation, or explore whether there could have been an environmental reason for the reading. Instead, after only a brief interaction, he immediately told us to be concerned about a possible infection and sent us straight to Primary Children's Hospital for a full sepsis workup. By the time we arrived at the hospital, her temperature was already completely normal. Because of the referral, however, she still had to undergo blood draws, urine testing, and cultures, followed by an overnight hospital stay while we waited for the culture results. Throughout the entire hospitalization, every nurse and physician told us her vital signs looked great. Her blood and urine tests were reassuring, and her cultures remained negative. Ultimately, we were told there was no infection and that this appeared to be an environmental temperature issue rather than an illness. I absolutely understand that newborns should be evaluated carefully and that physicians should err on the side of caution. However, I expected a more thoughtful and thorough assessment before my three-day-old daughter was sent to the emergency department for invasive testing and an overnight hospital admission. I was also only three days postpartum, so having to spend the day and night there while I was still recovering myself, only to find out this was something the pediatrician could have prevented, was incredibly frustrating. A repeat temperature after warming her, along with a more complete examination, could have prevented an incredibly stressful experience for our family. I hope this office reviews its process for obtaining newborn temperatures and ensuring a complete evaluation is performed before families are sent to the emergency department, so other parents don't have to go through a similar experience.

Dr. Cox was so sweet and supportive when my daughter had to have 9 warts frozen off her hand…read more We love Families First. Excellent service, buildings, etc. We've been seeing Dr. Kody for our boys since the first was born when we moved here- so 11 years! Wouldn't leave if you paid me!

We have been going to Family First Pediatrics for 4 years now and we have had a wonderful…read moreexperience in these 4 years. They always have a lot of different times available so I am always able to get the time that is the most convenient for our family. Also we are most of tbe fime able to get in and out of the Family Forst Pediatrics pretty quickly within 1 hour but it depends on why you are there too.

We've been with Dr. Marriott since he first came out of residency. I can confidently say he has…read morebeen one of the most consistent and caring healthcare providers we've ever had. His personable nature and bedside manner makes every visit feel like we were talking to a trusted friend or family member, not just a doctor. Even as my kids have gotten older, my boys begged for him to remain their doctor because of how genuine, responsive, and attentive he is. My boys are now aged out of practice and now it's just one child that is seen at his practice. He always takes the time to listen carefully, address every concern, and still makes the effort to ask how the rest of the family was doing. That level of care and personal connection is rare. At Dr. Marriott's office, you are never just another patient to be seen. He truly sees and treats you as a whole person, and that has meant the world to our family over the years. We absolutely love Dr. Marriott and would recommend him without hesitation to anyone looking for a pediatrician who truly goes above and beyond.

My family just moved to the Riverton area and I wanted to find a doctor for our children, I am so…read moreglad I found Dr. Marriott! We went for our first appointment and my daughter who is 18 months old was so comfortable and happy to be there, Dr. Marriott was so great with her and my newborn! As a parent I felt comfortable as well, Dr. Marriott was so easy to talk to and fully addressed and explained what was going on during the appointment and answered any questions I had, I would tell everyone with kids to come and see Dr. Marriott, we will be long term patients. Thank you for making the whole doctor visit so great for us!

I have been going to this office since 2019 and have never had a bad experience. The staff is great…read moreand friendly and my favorite provider is Jay Lambert. Jay is hands down the best provider on the planet, not just at this clinic. Whether it's for me, my husband or one of our kids he always listens and gets to the point and takes care of us and never has any judgement! My 13 year old son was just diagnosed with type one diabetes, I felt really stupid even going in there to ask about it because it doesn't run on either side of our families and I felt like I was for sure overreacting but he calmly diagnosed him and gave us very clear instructions on what to do next THEN gave us his personal cell number in case I had questions and THEN he came to visit us at primary children's that night to make sure we were holding up. I'll never forget that it was so kind! Thanks to this whole clinic for always being the best and taking care of my family, we love you! - the Anderson's

I had an awful experience at Reverse Health Urgent Care in Saratoga Springs, Utah. In October, I…read moretook my 3-year-old son there for a second opinion after he was diagnosed with croup at another urgent care. Instead of carefully evaluating him, the doctor dismissed any attempt to diagnose and immediately used terrifying language, telling us our "baby could crash" and urgently needed an ambulance to the ER. This was completely unnecessary and panic-inducing. When we got to the ER, the doctor told us it was just a mild case of croup. They gave him a steroid and sent us home--simple as that. But thanks to Reverse Health's scare tactics, we were left with a $1,000+ ER bill. To make matters worse, Reverse Health told me they would waive the visit fee, but they charged me anyway. When I received the bill, I tried to dispute it, but every time I called, I was transferred and promised a call back from someone in charge. That call never came. I had to keep following up, and to this day, no one has reached out. Even though my insurance covered most of it, the $25 I was left to pay feels like a bigger issue--if they can't honor their word on something that small, how can I trust them with anything more important? This place is disorganized and unprofessional. I wouldn't trust them with my family's care again. Go somewhere else.

Dr. Greensburg is the only pediatrician I take my boys to. I love how he jokes around but also…read moreknows when to be serious.

The ONLY thing good about this place: Dr Lei…read more Everything else has been horrible the last 2 years. I have been taking my kids here for 4 years the first 2 were fine but something has changed and the rest has been awful. I have tried multiple times to talk to someone about this and no one cares. The overdosed my 1 year old with over 2x the amount of the covid vaccine. They didn't inform us for 2 WEEKS!! He was pretty sick and they said on the bright side you don't have to come in for the booster... Another vaccine incident when he was a newborn. The boy didn't know what he was doing and my husband and I could tell. He was trying to go too fast. He jabbed the needle in and it bumped off into his leg with the vaccine spraying on me. The needle was left in his leg and he then had to pull it out. I have no idea how much he did or didn't get and it was very traumatic for all of us. There have been other incidents but these two could actually kill my child. Did I still have to pay for the visits,yep. Did I try to talk to them before writing this, so many times. Don't go here for your children's safety.

I recently changed insurance and my old medical offices are not on my new plan, so I found myself…read moreat Medallus for a minor health concern. Maybe I've been spoiled by my previous provider, but this experience was not a great impression. When I first arrived, I was acknowledged by an unpleasant receptionist. It's pretty clear that she doesn't like her job-or the people she works with. I felt like I was intruding on her day and inconveniencing her just by being there. After I filled out my paperwork (which she basically tossed at me), she didn't look up as I stood in front of her. Perhaps she didn't hear me with her earbuds in and she was zoned out to any other place than here. Eventually, she took the paperwork and told me I'd be called back when they were ready. Once I went back to an exam room, I noticed how eerily quiet everything was...that is, until the doctor entered the adjacent room and I heard every bit of their conversation. Truly, I could tell you what the issue was, what the doctor's recommendation for treatment is and when to follow up. All between the paper thin walls. I didn't feel like privacy was a given, even though we were in separate rooms. My experience with the doctor was fine-quick, but got the job done. She was friendly enough and I appreciated her get-down-to-business attitude. I'd imagine she's not there to build rapport with patients since this isn't that type of place. But it sure makes me miss my previous doctor office.

I came in recently with the flu and was very impressed by the care I received. I didnt have to wait…read morevery long. The staff was all very nice, the girl at the front desk Alexa took my needs seriously and was very helpful. The medical assistants and provider took me seriously and helped a lot. 10/10 recommend this urgent care

The first time we visited for a wellness check, we loved the office. Dr. Winifred Thomas was kind…read moreto both my children and I. The second time we visited for an allergic reaction and took the first doctor available which was Dr. Teresa McNaught... I 100% don't recommend this doctor unless you want condescending parenting advice. Us parents go in for medical advice on our children, most of the time we are anxious because something is wrong with your child. My child didn't want to be touched by a stranger which is understandable?! Nobody wants your unsolicited advice when your child is freaking out. Thanks though!

Dr. Packer is one of the best providers we have ever had! I am so glad we found her. She takes time…read morewith us, listens, is fun with my kids, explains things so well and is so real and relatable - she even shares about her own experiences as a mom. We all just love her, she is a fantastic pediatrician!

Dr, Twelves has been my OB for all three of my babies. I trust her completely and am grateful I had…read moreher help as I dealt with preeclampsia. She is thoughtful, kind, thorough and I always felt comfortable with her staff. I now drive an hour to see her for my checkups and HRT needs as I'm in a new phase of life.

No to Tricia Twelves, you will have to wait forever to get…read morein. They don't stop taking new patients so you're basically just $ to them.. Each time I went in I had to wait at least 20 mins to go back to the room and a couple times I was sent home and told to come back 45 mins later. She doesn't remember who you are and had my information mixed with someone else. Also, her nurse is rude.